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  1. Sold house in December 2014, exchanged in early January 2015, spoke to EON, took meter reading and took photo of meter. Weirdly we had no bills from EON since 2006. Heard nothing. Today get letter from EON demanding £109.57. Turns out actual energy usage was £31.45. But that relates to a bill from October 30th 2015 to December 30th 2015 So somone else's bill They also claim that there's a £55 call out fee and a £10 extra fee. But refuse to provide an actual bill, and are stalling when I ask for a breakdown of the £109.57. Oddly the lack of bills fro
  2. It's obvious that the government is making it so difficult with benefits they are hoping that everyone will just give up claiming but I didn't know whether to laugh, cry or head butt the wall with this situation and just wondering if anyone has had similar problems because apparently the people in front and behind me in the cashiers queue had the same issue!! Had a medical appointment in London yesterday for my ongoing vertigo issue and am on UC at the moment (although haven't received anything as yet due to my last pay packet back in July!). However I can't remember where but someone tol
  3. I can't log into my account today with my PC, although it still works most of the time with my phone. I keep getting a message about AOL being called Oath now and it says that before I continue it wants me to confirm I'm in the UK and to confirm their new privacy policy. When I try to accept their conditions or manage my options, it says 'Oops something went wrong, please try again later.' Every time I try, I go through the same loop. What am I doing wrong please? Thank you for any help. HB
  4. A review of past fees and charges, and you are entitled to a refund. The amount is about a few hundred. I believe my relative had a massively unfair relationship with them. Curious if anyone else has got this letter recently and what it means...annd what you've done about it.
  5. Hi guys Earlier his morning I got caught using a relatives bus pass on West Midlands Network Buses. Completely my fault, I held my hands up and apologized. I was in a rush to get to the job center as I had an appointment to tell them I was going to be starting my new job next week. As I got off at the stop, the inspectors were checking the tickets and as I didn't have a photo card, they pulled me over, ran a few checks and I admitted it wasn't my pass. I am completely broke and couldn't afford a ticket, literally. They asked me to pay £40 there and then, but I h
  6. Not sure if this is the right thread so apologies if not. In April 2014, I moved into a shared accommodation property with two other girls. As lead tenant, I organised everything, all bills etc were in my name. In April 2015, one of the girls moved out. In October 2015, I cancelled my virgin media account as I was going to be travelling for work and the flat was really just a 'home base' for when I got a week off etc and so that all my bills were still going to the same place. Work was paying for my travel and accommodation in other places so it wasn't too big a deal
  7. https://www.thesun.co.uk/money/3143151/france-emissions-sticker-117-fine/ Hopefully the UK are going to reciprocate this in the UK for French vehicles ?
  8. I am currently receiving ESA support group which i appealed over a year ago and won. I have recently moved back to my mortgaged home ( it was empty due to pending repossession process), I am currently pregnant but we are not together, we have never been in a long term relationship, he has his own property and doesnt live with me, he will pop in on occassions to check how the pregnancy is coming along, we dont get on and know that being in a long term relationship just for a child would not work. The DWP advised that an allegation has been made that he lives
  9. In the first instance, don’t delay…but whatever you do….don’t rush into issuing an injunction (more on this in my second post). Why has my car been taken? In most cases, the vehicle would have been taken because it had been identified by a bailiff using ANPR (Automatic Number Plate Recognition) in relation to unpaid penalty charge notices owed by the previous owner. Why this happens is because the warrant carries upon it the vehicle registration number of the vehicle involved in the parking contravention. Will the bailiff company give me my car back? Unfortunately, w
  10. I am mightily confused. I have been signing on for 12 months, at the start of my claim I signed a claimant commitment stating I will do X number of steps each week to find work, IE look in papers, ask family and friends, use UJM etc. I completed my job search online and always filled in my activity history on UJM, ensuring I recorded X number of steps as required in my claimant commitment. Part way through the year I was told not to use UJM instead I was given a paper template to fill that stated I must do 35 hours job search per week, this had a section to fill stating the tim
  11. Hi, Firstly thanks for all the help and advice in the past, I have donated previously to help keep this fantastic resource continue it's good work. As the title says I was caught on speed camera on the M25 a few months back, I immediatly pleaded guilty as I knew on that day I was over the speed limit ( I am shocked by the amount though). You will read from my letter below why I was speeding, as I say in the letter it is no defence and completely agree it was wrong, it was the first time in years I had forgot my son's vital medicine, two large mistake's in a day
  12. Hi all, I purchased a steam iron from Currys about 5 months ago but recently it stopped working. I wanted to take it back under the year's warranty it had on it but when I went to find the receipt i saw that it was faded and barely legible. Turns out it was printyed on some sort of thermal paper that fades with time... either way, no surprise, they wouldn't accept it as proof of purchase. Has anyone else had this problem???? And if so what did they do to get around it? Not the most expensive item but ridiculous that I can't take it back through no fault of my own. They sho
  13. Hi Cag community! I really hope you can help. I’m afraid I’ve never posted in a forum before so not too sure if I have posted in the right please so do let me know if I should post somewhere else! On 30th June 2015, EDF (representing Scottish Power) entered the communal corridor for my flat, and removed all the electricity meters for the whole building. We own a flat in a block of 5, and we had a prepayment meter with Scottish Power. In the few days following this we discovered (from the EDF officer who removed all the meters) that the meters to Flats 1, 2 and 5 (owned by the freeho
  14. Hi does anyone have any email contact details for he aqua credit card - i want to contact them about a debt I have with them and try and sort things out but they only supply a postal address or phone number on their site
  15. Hi guys, I had a good read of the thread titled: "Penalty Charge notice not received in post from council" (sorry I can't post the link as I havn't made enough posts on this forum) It was really useful because Tunde's situation was very similar to what I have now. Back in November I strayed into a bus lane in Swindon, and yesterday received a Penalty Charge Cert. for £90, on a letter which claimed I had been sent correspondence before. However, I had not received anything before. Also, in the envelope they sent me there was a similar Charge Cert addressed to a different pers
  16. Hello, I've been having issues with the balances on my Natwest account for a few months now and wondered whether anyone else is. I keep a tight track on my accounts and use the iPhone app to make sure I don't go overdrawn (by transferring money in and out between Natwest accounts), yet on quite a few occasions my balance has shown as overdrawn. When I query this with the bank they confirm I'm overdrawn and won't accept that I can't be as I ensure I cover every purchase before making it. I don't touch the account and 24 hours later the balance shows as back in credit. Very tiresome
  17. Name of Claimant - Cabot Financial (UK) Limited Date of issue – 8th September 2015 – issued counterclaim, defence dated by Mortimer Clarke Solicitors 14th September, received 18th September. What is the claim for (verbatim) – 1.By an agreement between original creditor & the Defendant dated xx/xx/2003 (“the Agreement”) original creditor agreed to issue the Defendant with a store card. The Defendant failed to make the minimum payments Due & the Agreement was terminated. The Agreement was assigned to the Claimant on xx/03/2015. THE CLAIMANT THEREFORE
  18. Ive been with my company for gas and electric for a few years now, on card metters for both. When i joined, i had looked on their website, and they sold both services as coming with no standing charges. Recently, having found out a bit how to read meters properly, i discover that both actually do have standing charges. I have screenshots of the website, which still todaqy claim no standing charges to. Apart from the obvious complaints, is it possible to claim these back? $And how would i go about it?
  19. Hi there, I have a catalogue debt which I stupidly did not pay and ignored and it run up to £1586 now including all costs from solicitors. It has been to court and is now registered as a CCJ and now an attachment of earning I have received to complete within 4 days a return to Romford County Court or face up to 14 days in prison (Im a single mum with 2 children) I have currently started a new job and have been working for last 2 months. My son receives middle rate DLA which I have stated on the earnings form and have put an offer of £10 a week to pay and
  20. Hey guys, hope someone can help, I'm trying to find an e-mail address to complain to EE or Orange to, I'm not sure which one I'll need to go through for this complaint. I sent an online request to unlock my husbands phone 3 days ago and woke up this morning to an email to unlock a phone, but it was someone else's full name, phone number, different phone and IMEI number. While I've since received an email with the details to unlock my husbands phone, I'm very worried that I've got someone else's details sent to me. The phone we've got was locked to Orange but I went through the EE we
  21. Hi I posted this question on a different site but actually ended up following advice I read here. I have a further question but will repost my original one first I am probably being a bit of a drama queen about this but I am rather worried. I moved into my Housing Association flat in March 2014. Since then, I have received a letter addressed to the occupier and found that it was a debt collection agency trying to find a chap I will refer to by his initials, RC. I used the number on the letter to notify them that I had lived here since March and that I knew the previous tenant to me w
  22. Hi all. My wife has a Very account and as the only breadwinner I have to make the payments. I get paid monthly yet they have a 28 day cycle. This is obviously designed to move the payment date 2 or 3 days closer to the start of the month each month. Unfortunately monthly paid customers, probably most of us, do not get to change our pay days, therefore the date payment is due eventually falls before the monthly pay day. This is to ensure that a large number of people have to pay a £12 fee for 'late payment' when they deliberately cause this to happen. It also affect the credit rating as th
  23. Morning I received a "confirmation of residency" letter from Westcott's on Thursday stating that they have established that ****** is the resident of my address and to contact them for payment. They are acting on behalf of Barclays. This person has never lived at my address and if they had looked at the electoral roll they would have seen that I live with my sister. Do I send them a letter stating this or is their something more official that I could send? Thank you
  24. Hi, Recently I had a letter from a DCA asking me if I was a person of my name who lived at an address in Rhyl. Apart from the fact I've never been near Rhyl I was concerned that my information as provided by Experian was now linked with this person who shared my name. So I contacted the DCA who assured me that the information was not linked. Which now leads me to the Data Protection Act where a company is not allowed to pass on an individuals information unless they are sure that it is that person. I have checked my Experian Equifax & noddle accounts
  25. I am receiving a message advising the page cannot be displayed. Does anyone know if there is a problem with the Nationwide Online banking service ?
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