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  1. I always fill out the typical Ingeus template forms when doing a jobsearch at the Ingeus office, I fill in the job i've applied for and the website I have used but have never filled out the space where it asks the name of the company/agency the job belongs I've applied for is with. Today I was told in pretty harsh terms I had to start filling this out or it was a sanctionable offence. I record my jobs applied for on the Universal Jobmatch website and I have email evidence of all jobs applied for which I produce every time I sign on at the local job centre. Does Ingeus have a ri
  2. my friend cancelled his JSA claim today and has appointment booked with his ingeus advisor tomorrow, he has asked me if he can still get sanctioned for not attending as he is switching from JSA to ESA? sorry to keep going on but he keeps asking me.
  3. Early this year i went on the sick due to illness and depression, so i was sent to the working well group at ingeus met my key worker who at the time was lovely we went into a room on our own as am a very privet person and dont like others knowing my business, so we got chatting and i told her all about what lead to my depression and illness about the abuses i suffered in the hands of my husband, after this meeting with her i then became aware she was the cousin, of the girl that is going out with my husband When i found this out i went to my job center and told my adviser, so she then p
  4. Hi, on the 13th August I was referred to Ingeus by my JSA Advisor and told to expect a call off them. On the 15th August I had a severe epileptic seizure caused by stress and was given a sicknote for 12 weeks by my doctor. He thinks, due to me being severely depressed and prone to more seizures, that I should be on ESA. I closed my claim for JSA on the 17th and opened my claim for ESA on the same day. Later that day I had a letter from Ingeus telling me to attend on the 27th. There were no mentions of sanctions or anything like that, but it caused me to become very agitated. I calle
  5. Hi, apologies if this is the wrong place to post this but just thought I'd ask for some help. A few weeks ago I was referred to Steps to Success (N.Ireland) with Ingeus being the provider. Having heard bad press about them I Google'd a lot and came across this great forum. The massive Ingeus thread was a massive help and calmed my nerves and I've saved a bunch of information from it such as Freedom of Information posts, operational guidelines from DWP, etc. giving me more confidence on how to deal with them and not be bullied into doing anything I don't have to do just so they can earn a
  6. Hi, I'm unsure if I am posting this in the right place but I am looking for some advice or if anyone has been through anything similar and what happened. I applied for ESA, and after a health assessment I was denied ESA. So I appealed and won the tribunal and was placed into the WRAG group. I had an interview at my job centre and was told I'd be starting the work programme at Ingeus. 2 years later I am at the end of my work programme (ends 2nd October) and I have not managed to secure a job. I have been looking for jobs as a TA in a school, or as a last resort going back to work in
  7. I am mightily confused. I have been signing on for 12 months, at the start of my claim I signed a claimant commitment stating I will do X number of steps each week to find work, IE look in papers, ask family and friends, use UJM etc. I completed my job search online and always filled in my activity history on UJM, ensuring I recorded X number of steps as required in my claimant commitment. Part way through the year I was told not to use UJM instead I was given a paper template to fill that stated I must do 35 hours job search per week, this had a section to fill stating the tim
  8. Hi guys, making this post for a friend of mine. Wondering if any of you awesome folks could offer some experience/helpful advice. So basically I was mandated to attend an Ingeus appointment last month, however on the day of my appointment I was suffering with a terrible migraine (I get them occasionally and they can be quite bad). I have phoned in sick before and never had a problem (I think last time I missed an Ingeus appointment was last year). However I phoned in sick this time on the day of my appointment early in the morning (my appointment was some time in the afternoon I thin
  9. I had an assessment for ESA and like 90% of my fellow ESA claimants I have been placed in the WRAG. I suffer from mental health issues (bpd (and possibly schizoid? my social anxiety is not social anxiety...it's a complete aversion) paranoid thoughts, depression, severe anxiety, agoraphobia) and a heart condition that causes me to blackout. I got sick when I was 18 and have never been able to work since. I told them I would ideally like to be self-employed in the future or get back into education - however, I don't know how possible that is. My conditions are very debilitating to the point I
  10. Can i ask, is anyone able to give me some advice ? I'm currently getting JSA and having to see Ingeus. I've had a letter from then to say as from next week, instead of going in every two weeks they want to see me twice a week; i'm to keep a daily calendar to say what i've been doing to find a job, and they want me to give them my computer passwords. I've got different passwords for the Dwp Universal Jobmatch, and Monster and Reeds (????) job agencies. The JobCentre has my password for their sits and they've told me that they do regular checks but even they have never asked to see the private
  11. Hey All. I am currently on ESA and have been with Ingeus for 18 months. I have done all the in house courses and my advisor is now banging on about other courses that could help me, with outside providers ie: College courses. There is one course I have agreed to do which is with another training provider (the qualification will help me in the long run). My advisor pulled out this form to sign which was written in 'legal speak' ie: completely incomprehensible to the average person. I told him I don't understand this but he assured me I was simply agreeing to do the course. My 'suspicion rada
  12. Hello I've been on the Work Programme with Ingeus since October 2013 and up to now most of the people there have been OK with me. Some of them have been really helpful. Earlier this year, arthritis in my neck and shoulders started to get worse and I am currently getting physiotherapy for it. I have other problems with chronic back, leg and groin pain, so some days I am as stiff as a board and find it very difficult to move about. I am on a lot of pain medication. Ingeus know about this. About a month ago they changed my advisor. In my first appointment with her she s
  13. I didn't want to hijack the thread I started responding to (Which is where information can be found concerning my unfortunate experience with a HCP Physiotherapist.) I'm opening this new thread to put my voice out there for others to see how the new Ingeus 'steps to work' programme doesn't seem to be working for people who are medically unfit. So after the Physio said she couldn't work with me because I refused to sign the consent form for her to not only store my assessment but to provide my consent for a number of other things I went back to the Employment advisor who said nothin
  14. Hello all, I have been claiming JSA and have been referred to Ingeus just recently so far i have avoided signing any paper work as to not fall into their trap. luckily enough i have now found a job that i am due to start so i need to stop my JSA claim however as i will be paid monthly i would really need the housing benefit 4 week run on for help with rent and c.tax. what is the best route for me to go as i really do not want INGEUS contacting my new employer as it is rather annoying plus i haven't signed anything so dont feel it is fair if they did. can i tell the job cent
  15. Yes everyone my family has a lot of bad luck. I never mentioned this before because I forgot. About two years ago my adviser at Ingeus put me on self employed, because I found a leaflet job. Which I never went for because I didn't know how to do the self tax thing. Last year I got a letter asking for £30, I phoned back up and said 'I am not self employed my adviser did this for me'. He said it was OK and everything would be sorted, well it wasn't. Last week I receieved another letter now asking for £100, my dad said instead of phoning them we can send the letter attatched and I fill
  16. Hi there, I hope it's OK to post this issue here on a new thread. So my situation is this: Today, to my surprise, I received a letter to my house from Ingeus *shudders*. I have officially been off Ingeus for a year now, after completing their 2 year "programme" by April 2014. In this letter they are telling me that "we have a duty to contact you periodically" and that they've been "unable to reach you on the contact details we currently hold" so "therefore we are writing to you today to notify you that we intend to visit you at home to obtain an update". Are you serious?! I haven't
  17. She suffers from panic attacks and has never worked due to being on the sick. She has 3 children one under 2. She has a partner but Ingeus or JC has told her it is up to her to go to work not him. My Dad has just got off the phone from my sister because she has an appointment today. She can't go in because her boyfriend has gone out knowing she had an appointment and left her with her son. Ingeus has moaned at her because she can't come in, but they also moan at her because she has to bring in her son. She can't work, has no expirence. Her boyfriend would rather go drinking with frien
  18. I was under the WP and the lovely INGEUS from Feb-14 until I signed off JSA and moved to ESA (assessment) from August 2014. In the last three days I have had letters about appointments and four missed calls from them. The number still comes up on my phone and although I reject it and block it somehow it still gets through - I never answer and they leave no message. They are annoying me now, whilst on ESA I want NOTHINg to do with them and I presume that is my right? Even when back on JSA I struggle to take them seriously and all they do is make me ill. Should I email their head offic
  19. Hello Everyone, My friend has her first work programme appointment on the 24th June 2013 and was unable to attend due to being very anxious, being sick and had panic attacks! I rang Ingeus and spoke to her Employment Advisor, he was busy when I rang so I left a message that is was important he call back because it was to do with my friend's appointment and that she was unable to attend that day! He did call back and I duly answered the phone call, I told him why my friend was unable to attend and if she can have another appointment date and that I will come with her, I've explained a
  20. I've received an appointment letter from Ingeus which gives the usual date and time of appointment but underneath has the following:- "Your activities for your next appointment are: Please attend appointment to review your work related activity, alongside providing evidence of job application. During your appointment you will undertake job application activity providing documentary evidence of vacancies applied for during this time." I am aware I am under obligation to provide my job centre adviser with said documentary evidence of job applications each fortnight to be paid my J
  21. Just got my post Letter word for word is: IMPORTANT INFORMATION FOR YOUR NEXT APPOINTMENT This letter contains the details of your next appointment. We look forward to seeing you again and continuing to support you to find the right job. APPOINTMENT DETAILS HERE It is very important you attend all appointments. If you cannot attend, you must contact us as soon as possible so that arrangements can be made for a new appointment. Out relephone number is: xxxxx Your activities for your next appointment are: To discuss current circumstances (a) Legally do I have t
  22. Hi there, I am new to this forum. But I have read a few threads about Ingeus and their uselessness. I was appointed a new advisor last week. I have been attending for about 1 year, I am claiming income based JSA, Atos deemed me fit for work over 2 years ago and now I'm facing a sanction. My previous advisor put me forward for a job that was contracted for 8 hours a week and left the day before my interview with the company (he was transferred). I attended the interview, passed and got to the induction when I found out that it is a lot more than 8 hours per week, more like 30+ th
  23. Hi, I'm on JSA and currently attending the Work Programme at Ingeus. My question is about my JSA Agreement, I looked through the site yesterday and the replies to a similar question just confused me as there were so many different answers. My JSA Agreement states I have to apply for 2 jobs per week. Yesterday my Advisor at the WP told me I had to apply for 8 jobs per week (3 more per week than I have currently been applying for - I was told to apply for 5 per week when joining the WP). As I live in one of the areas of the highest unemployment in the UK; applying
  24. I've just finished the work programme at Ingeus two weeks ago. Absolute waste of my life. But I think everyone who's been on it agrees - even the JCP advisers I've had agree but say it's just a hoop we have to jump through if we want our money. But my question is why do so many people who have nothing - no money, no stake in society, no job, etc, get so obsessed with data protection issues, like it's the CIA trying to gain information on them? Who cares? Why does it matter if you sign a form or not? Is it just a way to hold on to a sense that we are still important even though we are at t
  25. I'm a single parent of a wonderful 12yr old . I unfortunately became unwell & had to undergo the ordeal of claiming ESA. I failed the atos medical assessment, appealed & won only to have another atos medical assessment sent to me a few week later. Even though the GP & Medical professionals had written to say my recovery would take no less than a year the job centre was told by atos i would be better in less than 3mths! I was then referred to Ingeus. Ingeus gave me forms to sign & I didn't sign any of them. The jobcentre gave Ingeus details of my address & phone number
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