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  1. Grenfell Tower fire: support for people affected READ MORE HERE: https://www.gov.uk/guidance/grenfell-tower-fire-june-2017-support-for-people-affected
  2. Predatory mortgage support boss disqualified by the courts READ MORE HERE: https://www.gov.uk/government/news/predatory-mortgage-support-boss-disqualified-by-the-courts
  3. my friend cancelled his JSA claim today and has appointment booked with his ingeus advisor tomorrow, he has asked me if he can still get sanctioned for not attending as he is switching from JSA to ESA? sorry to keep going on but he keeps asking me.
  4. I can't get into contact with anyone at the TSB, not by phone, not by email. I was offended by a security guard at my local TSB branch (Aberdeen). I am trying to make a complaint but not getting anywhere. I tried to contact them by phone. The local branch don't pick up and I get an answering machine telling me to call back. The UK telephone line is an automated machine which asks me for my account number and sort code, which I can type in. Then it asks me for my "security number" or some such and I don't HAVE a security number. So I can't get anywhere with that. I made an
  5. I have just received my renewal form for ESA. I have been in the support group from the start. Originally claim was based on my depression and severe anxiety. I cannot remember how long since my last assessment but it must be over 5 years+. Since that time my physical health as gone down and I now have emphysema/COPD and severe osteoarthritis. I had one face to face at the beginning and it as all been paper based since then. I have made a "right of access" request for my records. My first question is this the same as a subject access request? Where I get all information about me ie
  6. I work casual hours, and my partner claims income support to top up the wages, some weeks I don't work. Over the last 12 weeks I've worked out that my average wage is £40.15, I did this by adding all my wages together and dividing by 12, hopefully this is right. I have sent my wage slips in. We are told that only entitled to £42.20 a week, we went on turntous and this told us we should get £53.45 per week, but have been told this is wrong as they only disregard the first £10 for couples, but we were told £20 last time as my partner is a carer, any ideas please i'm lost and looked i
  7. New pocket guide for troops to access mental health support READ MORE HERE: https://www.gov.uk/government/news/new-pocket-guide-for-troops-to-access-mental-health-support
  8. New guidance to support staff engagement during insolvencies READ MORE HERE: https://www.gov.uk/government/news/new-guidance-to-support-staff-engagement-during-insolvencies
  9. MOD launches biggest ever mental health awareness week with new confidential support for personnel on operations READ MORE HERE: https://www.gov.uk/government/news/mod-launches-biggest-ever-mental-health-awareness-week-with-new-confidential-support-for-personnel-on-operations
  10. Government announces Tech Fund to support disabled people and their employers READ MORE HERE: https://www.gov.uk/government/news/government-announces-tech-fund-to-support-disabled-people-and-their-employers
  11. Government announces Tech Fund to support disabled people and their employers READ MORE HERE: https://www.gov.uk/government/news/government-announces-tech-fund-to-support-disabled-people-and-their-employers
  12. I was on income based ESA in the support group. I just got a letter today, 29 Mar 2018, dated 23 Mar 2018 that my ESA will be cancelled from 27 Mar 2018. Reason: You have not paid or been credited with enough National Insurance Contributions. We have based the tax years ending 5 April 2011 and 5 April 2012 to assess your claim. What confused me is that I was claiming JSA all through those tax years. I thought JSA credited NI payments? Also, in the same letter it says: We will still credit you with National Insurance contributions while claiming Employment and Support
  13. Housing support for young people READ MORE HERE: https://www.gov.uk/government/news/housing-support-for-young-people
  14. Hello, My mom has just received a letter from Atos asking her to telephone to arrange a medical (within 2 days of receipt of letter). Now my mom is in no state to be calling them, we are dealing here with severe mental health issues and she doesnt speak to anyone, she doesnt even know we have a letter! She has recently been referred to the Mental Health Team and we are awaiting contact from them. When the questionnaire arrived, a local agency helped me complete the form on my mom's behalf and they said she will need a home visit if a medical is needed. The Job Centre re
  15. Hello. New to the forums and have been browsing the internet to find a decent support forum and ended up here. After being made redundant last year (I am a van driver) I fell ill with Vertigo which is extremely debilitating and although various tests have come back clear (MRI etc) the Doctors are unsure as to what the problem is although my consultant believes it is either Menieres Disease or Migraine Assisted Vertigo. The only test they can do to find out what the problem is is invasive and can by all accounts damage your hearing and being partially deaf anyway I am unwilling to tak
  16. Devon County County (16 017 119) Decision date: 17th August 2017. Published on the LGO website: 17th November 2017 Vulnerability and bailiff enforcement is a subject that is of great importance and sadly, it is a subject that is very much misunderstood. The LGO have made a number of decisions regarding the 'definition' of vulnerability and the following case is another one where the LGO confirm that a 'vulnerable' debtor must provide evidence to demonstrate how their vulnerability affects their ability to deal with the debt. PS: The following is a shortened copy of the de
  17. Hi When I was at university as a single mum, I claimed income support, which you're entitled to do. This was back in 2001-2004! The DWP have contacted me a couple of times over the years saying I fraudulently claimed and didn't declare I was a student. I absolutely did and in any case I would've still been allowed to get income support. They have now written to me to say they have asked my employer to commence deductions from my earnings. The debt is over £11,000! My understanding is that a debt becomes statute barred after 6 years so are they allowed to take this form of
  18. Hi. For the last 3 years, I've been the carer for my wife. Through unemployment, we have a joint ESA claim. Due to unemployment, I had the spare time to look after her, and did as I imagine any partner would do. The claim is in my wife's name, we get £280 a fortnight, as she was last put in the work related group, although her advisor believes she should be in support... But we need to wait for the next medical, and the people doing that have previously failed her 3 times with 0 points, before we went to court each time and they found she should have scored between 10 and 16. An
  19. Did not pay NI conts in 14/15 and 15/16 as I was below lower earnings limit. I am now unable to work due to a health condition. If I opt to pay the contributions for both these tax years is it likely I will then satisfy both of the contribution conditions for an award (I know I am not entitled to income based as my partner works). The second condition is really confusing me!!! The guidance online says:- You qualify for contributory Employment and Support Allowance (ESA) if you have paid sufficient National Insurance contributions. There are two contribution cond
  20. Hi, My partner and I are considering moving in together. I am currently on Income support as I am a carer. He is currently on Income support as a single parent to a 1 year old. If we moved in together, could we claim Income support as a couple or would he be expected to change to JSA or something else?? Thank
  21. Make a donation to support members of the armed forces READ MORE HERE: https://www.gov.uk/donations-to-support-members-of-the-armed-forces
  22. Hi everyone, I've been on ESA in the Support Group for the past 2 years and today i received a capability for work questionnaire through the most that has to be returned within a month. I am just wondering how long after you send the questionnaire back do you hear back from them with a possible face to face assessment date and do you still receive your normal payments while this process is going on?
  23. Hi guys, Story goes, Back in December 2016 I called up the body which were dealing with the transaction move from CSA to the the 'Child Maintenance Service' questions, what they told me then led me to call the CSA From 21 Oct 2015 I was officially out of the UK and not contributing to the Tax system as I was now working in Denmark. I was still paying the same assessed money as I was told to until I called up about the above proceeding move between the 2 companies. The agent from the CSA told me because I was now working out of the UK and getting paid from Guernsey there would
  24. Hi CAG, Just looking for a quick bit of info. Was placed in ESA Support Group for 2 years from Feb 15 - Feb 17. Obviously we are beyond that date so I'm waiting to hear something any day now. I go away for 10 nights on May 15th (First Holiday in around 10 years) wondering what to do if they throw something in my letter box asking for a re-assessment while I'm set to be away? Am I entitled to go away while I'm in the ESA Support Group and should I inform somebody that I have chosen to do so? Anybody got any idea how long I may be waiting to hear from then as we are
  25. Do you think DWP still have my records of income support that i claimed 2011-2013? There is some information that i need and i'm hoping they still have the details. Thank you.
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