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Found 94 results

  1. Today we have received a recorded delivery letter from the above company. In October last year i brought a parking ticket at Lusty Glaze car park in Cornwall, I realised I did not have enough time on it so brought another, I put them both in the window but 1 must have blown down when I shut the door. (I have both tickets) When I returned to the car I had a parking charge notice. I ignored this and didn't here anything until January when a letter arrived undated called a notice to hirer, I again ignored this, today have received a recorded delivery letter headed Final Letter Before Debt Recovery or Court action. Any suggestions as my best course of action ? I did not receive the Notice to Hirer which was dated on 05/02/19 which was well over 56 days Thanks in advance for your help
  2. Hi all. Today I received a letter detailing my arrears on my mortgage. Now Kensington have recently took over my mortgage from GE Money. GE sent a final letter to us a short while ago showing arrears of around £8000 (bad I know) but now Kensington have sent me a letter (received today) showing : Payment Arrears : £8946 Other : 0 Insurance Related Charges : 0 Fees and Security Related Charges : £4496 Total arrears : £13442 Does anyone know what the hell FEES AND SECURITY RELATED CHARGES are and can they add that much to an already heavy debt/burden? I dont know what this fee is for and they do not explain anywhere as to what is it for? As for as Im concerned, my arrears are £8946 and no more! We are paying are regular monthly payments as normal but trying to add a little extra each month to get the arrears down. Any help would be appreciated. Thanks
  3. I can't get into contact with anyone at the TSB, not by phone, not by email. I was offended by a security guard at my local TSB branch (Aberdeen). I am trying to make a complaint but not getting anywhere. I tried to contact them by phone. The local branch don't pick up and I get an answering machine telling me to call back. The UK telephone line is an automated machine which asks me for my account number and sort code, which I can type in. Then it asks me for my "security number" or some such and I don't HAVE a security number. So I can't get anywhere with that. I made an online complaint and I get an auto-response only Blah, blah, blah. I'm a graduate scientist with all my faculties so if I can't get through to the TSB, goodness knows how anyone else manages.
  4. Hi, Recently some friends and I went on holiday to a villa rented through AirBnB. While there we cracked a plant pot, and some soil leaked into the pool. We spent the penultimate day cleaning and scrubbing the place because we felt guilty and left the place in pristine condition. We left at 8am, the host had guests in at 12 noon the same day. Upon being home a few days, the host put through some damages for us to pay amounting to a staggering 684€. This included; - Cracked Plant pot (80€) - Damaged IKEA towel and damaged IKEA bedding (50€) - Pool Cleaning (50€) - Cracked pool tile (500€). We were shocked. - Despite scrubbing the place clean and actually checking for damages, we did not see any cracked tiles and do not believe it was us at all. - The plant pot was heavy, so we are assuming shes damaged the tile herself replacing the plant pot. Regardless, we think this should be covered by insurance. - We payed a £237.49 cleaning fee up front; we think the pool should be covered by this - The IKEA towel and bedding was damaged by bleach that the host left on the floor. This also ruined all the girls bikinis, by bleaching them! We refused to pay the sum the host demanded. She then responded with "We just had an email from the tile constructor who thinks that the tile would cost 250€ instead of 500€". At this point, her costs include 0 receipts or proof of cost of any kind, and we found the IKEA towels online for £4.84 (IKEA website). Anyway, we declined the payment and she went to the resolution centre. The resolution centre is supposed to ask for both sides of the story and come to a fair settlement. The "expert" got in contact to say she was getting information from Hilde and would then contact us. We then went to support and asked about the Security Deposit. There was no security deposit set on the property, and from research, to us this means anything we pay is on our sole good nature. The expert never contacted us; the next message from her was a breakdown of the costs she told us we must pay and our AirBNB account is deactivated until we pay. There was still no proof at all of any costs either, no receipts, nothing. We will not pay for absurd damages that we did not cause, knowing she has tried to ripp us off and certainly not when the "expert" never got in contact with us! - Can AirBNB force us to pay without a security deposit? - What can we do here? Please help, Ryan
  5. On Saturday afternoon a car was parked in a private car park while my family and i went to the cinema. Someone bought a ticket for 3 hours expecting the film to be finished by the time the ticket would expire. However, the film finished 20 minutes after the ticket had expired. By the time we got back to the car (25 minutes after the ticket had expired) we had a Parking Charge notice on the car that is asking for £100 reduced to £60 if paid within 14 days. What should we do please? The parking company is a member of the Independant Parking Committee. Thanks for any help.
  6. Longer tenancy plans to give renters more security READ MORE HERE: https://www.gov.uk/government/news/longer-tenancy-plans-to-give-renters-more-security
  7. like it says on tin!!! i remortgaged last year(june 2006) with different company (GMAC!!!) conveyancing lawyer was numpty and it ook 3 months to complete. anyway got a letter from her this morning saying that they don't have the Standard Security (well really she says that the Registers of Scotland sent it but they didn't get it) enclosed is a Security for me to sign and return. what does this mean? i can't imagine the Register for Scotland sending something that sounds important thru ordinary mail. any ideas
  8. I am writing this on behalf of someone else. Where i use the words me i or us means the person involved. Not me. I was employed as a mobile with a well known security company. My main job was to respond to alarms and deal with them. When i started my job off i was told that i was on a gauranteed 24 hour contract (weekly). I was not given any paperwork apart from some paperwork to show how and what i should be doing. I was told be my manager that i would recieve my contract in the post during the next 4-6 weeks. I also emailed my manager and he confirmed that i had indeed signed upto a 24 hr gauranteed contract that gauranteed me work of at least 24 hours a week. This manager left and work was going on well until october when my vetting was complete and i was sent a 0 hours contract by Human resources. I immediately phoned up and was told to query this with my manager. 2 emails were sent and nothing happened. Again in january this year my manager changed and i raised this again with hr. The new manager said he would investigate this. He came back to me and told me that the email i had was worthless and that i was on a 0 hours contract. Worst bit my days have been cut where i was without any income for 6 weeks. Since august last year i have put in several uniform requests and have had 0 back as manager keeps on claiming he has lost paperwork. This is despite sending 2 emails to him. I now come to the part After having nearly 6 weeks without work i started back a few weeks ago. The first night back i was pulled by traffic police and asked why i was watching a video playing while driving. The mobile is on a stand. I told the officer i was not watching i was only listening to the music and mobile was facing other way. Officer gave me words of advice and then took my details and after a few minutes told me i could go. No probs so far. He then phoned my employers and told them he was concerned for my safety. I only found out when a fellow officer came looking for me. As far as i was concerned the matter was finished. I did not log it either. Fellow officer told me that a call had been recieved and that the matter had been escalated to the manager. No probs here. The manager phoned me the follwoing day and told me i was suspended pending a investigation and that suspension would be unpaid. I have been to the investigation meeting and i was shown a picture of me sitting in my van with the mibile facing me. I was told this was taken by the other officer and he was allowed to do this. I have now been told that a decision will be taken and if needed a disciplinary will be held. I have been told not to contact any of my fellow workers. What do i do ?
  9. Security in our court and tribunal buildings READ MORE HERE: https://www.gov.uk/government/news/security-in-our-court-and-tribunal-buildings
  10. Dynamic security threats and the British Army: Chief of the General Staff General Sir Nicholas Carter KCB CBE DSO ADC Gen READ MORE HERE: https://www.gov.uk/government/speeches/dynamic-security-threats-and-the-british-army-chief-of-the-general-staff-general-sir-nicholas-carter-kcb-cbe-dso-adc-gen
  11. Is it just Yorkshire or are the security measures to prevent fraudulent use of a debit cards hopeless? I use my debit card to make online payments all the time. Occasionally I'm asked to validate my identity by entering my password in a pop up window (cant remember who's technology it is Sage? WorldPay?) I can never remember so I click forgotten password. I'm then asked to reset my password using only the information that's on the card in my hand. Sort code; expiry date; and security number. As a result I can reset my password and carry on. So too can the thief that has stolen my card and is using it to make fraudulent payment. Is it just me?
  12. A couple of days ago, I walked into asda with the intention of taking 2 chewing gums from a 45p packet and I did, I also stuck it down my trousers. The security guard caught me and took me to a room and made me sign a letter saying I'm banned from asda, but told me that's the end of it and nothing else will happen. Today I got a letter from dwf saying I have to pay £125 as some civil matter and it's nothing to do with any legal action asda had taken or may take. Do I actually have to pay this as I was promised nothing else would happen and paying dwf doesn't seem right as the matter is between me and asda over a 5 minute interaction. I know I am in the wrong but I'm just wondering do I have to pay this before I do. I'm 16 living in Brent, London.
  13. https://www.gov.uk/government/publications/penalties-for-social-security-fraud-and-error/penalties-policy-in-respect-of-social-security-fraud-and-error#introduction Dated 14/07/2017
  14. For information Sussex Security Solutions Ltd have been struck of the register of companies as at 13 June 2017.
  15. This is my 1st post. Have received a 'Contractual Payment Charge' from the above for parking on a road on double yellow lines with a valid Disabled Blue Badge clearly displayed on my dashboard. There were no visible signs apart from a sign at the entrance to a car park opposite. I made an appeal on the day it was issued explaining he circumstances (was with my elderly, disabled Aunt blah blah blah). Can anyone suggest what I should do? Thanks for any help
  16. dear all I have read this thread http://www.consumeractiongroup.co.uk/forum/showthread.php?440374-Capital2coast-PCN-Lewes-Clamform-received&p=5045522#post5045522 with interest as I am still lumbering on with so called debts from Sussex Security Solutions Ltd who issued PCN at Eastgate Wharf, Lewes in August 2016. Sussex Security Solutions Ltd being owned by the same dodgy dealer as One Parking Ltd (trading as Capital 2 Coast). Having appealed as standard to SSS I heard absolutely nothing, not even a letter to confirm my appeal had not been agreed. Then followed debt recovery letter from DRP in November 2016. Silence until June 2017 when I received a letter from the notorious ZZPS LTD and finally in July a letter from Wright Hassall solicitors acting on behalf of ZZPS acting on behalf of SSS!! I am just penning a letter to Wright Hassall as I am getting to the point of being tired and angry that I keep getting harassed by every parking conman/woman in the land. I didn't even park (as such) on the so called private land I wasn't trying to get away with free parking whilst I shopped. Merely picked up my daughter who was waiting on the pavement at that spot (it looked a safe place to collect stop and let her in the car rather than on the high street!!) I guess the reason for my rant/post is just to check there is someone out there who is still holding up the flag by not paying up. ..It feels a lonely battle and quite intimidating at times.
  17. Hi - I received a parking charge notice after returning a few minutes late to the car last month. Parking Enforcement sent the familiar letter stating that I owed them £100 or, if I paid up early, as a goodwill gesture they would only want £60. I wrote to them explaining that I considered their charge was excessive and wasn't going to pay. They have written back stating that I don't have that option and I must pay within the next 10 days. Any advice?
  18. just out of curiosity this one work has issued us all with a locker and declaired that no personal items will be allowed in work - they must be all kept in the locker to go with this they have issued us all with a yale combination padlock i have demonstrated why these padlocks are not secure to my manager, basically by popping his open in under a minute after this i asked if i could fit my own padlock - which was refused i also asked if i could have a key padlock not combination - refused if i can demonstrate the padlock is unsafe but work insists i use it can i insist that they hold some liability for anything left in there?
  19. Shoplifting suspect dies after being tackled by store security guard Bit young to be a security guard isn't he ?
  20. ABTA Data security incident March 2017 READ MORE HERE: https://abta.com/news-and-views/news/data-security-incident-march-2017
  21. Hi, long time since I have been on so hope I have put this in the correct place. I am taking two large loans from a friend and family, to clear some business issues, both of which need to be secured on my property. Lawyers are asking ridiculous sums for agreements and posting the charges. A full legal charge appears to be too complicated and time consuming for my needs so I am proposing equitable charges which should suffice. My question is, what forms do I need to submit to the land registry and can this be backed by a simple loan agreement between lender and borrower? Would there be templates on the site for loan agreement and charge as I cannot seem to find them myself? The loan agreement I can find online if necessary, it is the charge details that I do not have. Many thanks for any input. r
  22. Hello everyone. About 4.5 years ago I was caught stealing some clothing from a high street store (tough period of my life, which I am luckily out of now. It was done to sell on to try and pay some bailiffs) The police were called, I was arrested and given a caution. I didn't have to pay an £80 fine. I'm going to apply for a job now and as far as I know they perform fairly stringent checks on their employees. This role won't be handling cash, or being around vulnerable adults/children. I think they will do an enhanced DBS check at the least. Will this be flagged up in the check? I'm lucky enough that I'm doing pretty well now, after quite a few hard and miserable years and I really, really want this job. Hope you can help.
  23. The consumer group Which? has criticised some of Britain’s biggest banks for failing to invest in security systems that would better protect their customers from fraudsters. Against a backdrop of booming bank fraud, Which? tested the UK’s 11 biggest banks and building societies and found that the security at five of them was still not good enough. Which? has called on the industry to make greater use of two-factor authentication at the login stage of online banking. This combines two identity checks – typically a password or pin plus a single-use pass code sent via a card reader or mobile phone. In its most recent test, carried out in August, Which? found that only five of the 11 banks had adopted such security checks to protect customers. https://www.theguardian.com/money/2016/oct/20/banks-online-security-is-failing-customers-says-which On-line Banking Security Rated http://www.which.co.uk/money/bank-accounts/guides/online-banking-security/online-banking-security-rated/
  24. http://www.bbc.co.uk/news/uk-england-suffolk-37385201 When you see that hackers have gained access to some systems you think would be the most secure on the planet, it makes you wonder. Your Bank ? Credit reference agencies ? National Health Service/Doctors records ? UK government records ? I have had conversations with IT contractors who develop systems for financial services companies and they all say thay you can only continually review security, closing any gaps where they are found. But they all say that it is impossible to offer 100% security, because hackers are constantly trying to identify ways to bypass security to access systems. It is how quick you detect it happening and to stop them getting into parts of the system that are highest risk to a company. I can see a day coming when people try to get money from Banks, try to make transactions and fail because Banks systems have been hacked, so no money is showing in accounts. When that happens, you can bet that many who do online Banking will feel insecure and want to return to visiting high street branches, if they are still open.
  25. If you are thinking of visiting the BA i360 in Brighton I would suggest reading “Tripadvisor “ reports and in particular low rating ones first . I believe there is a member of staff acting outside accepted parameters for security searching , in that this person appears to delight in searching ladies personal belongings , in one report the lady had to stop this person removing her underwear from her bag , clearly this sort of search of ladies personal belongings should only be carried out by a Female member of staff , it is not . This member of staff also is surly and combative if he is challenged when carrying out searches , in my case he was handling my photographic equipment bag in a rough way and I asked him to stop , which resulted in a threat of not allowing me in the attraction . I have written to the Communication Manager at the BA i360 , but as yet not had the curtesy of a reply.
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