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  1. Hi Guys, I need some advice for a work colleague. She has been living at a new address in London for just over a year. She was paying £50 a month fixed amount for her electricity and has now received a bill demanding over £1000 as British gas claim she had been under charged all this time. I would like to help her challenge this amount. What would be the best way in going forward? Thank you
  2. Hi, I run a small retail operation, bricks and locks building..., I am disputing the bill Britisg Gas have sent me, they said it's a smart meter and up to date, it still doesn;t seem right.. One of the last letters have threatened with bailiff or coming in to change the meter, how heavy are they on this stuff? Need I worry till I can try sort it out with them? How long do they normally take to take action?
  3. UK aid to protect 7,000 Commonwealth veterans of the British Armed Forces from extreme poverty READ MORE HERE: https://www.gov.uk/government/news/uk-aid-to-protect-7000-commonwealth-veterans-of-the-british-armed-forces-from-extreme-poverty
  4. Dont know if this is the correct section: We have a 13 year old boiler and have paid Boiler care cover for 11 years which also covered pipes, electrics etc... Basically their top cover. Over the past year we have had boiler failures around 4 times and its usually the odd filter, pump etc... although 4 months ago they changed the circuit board. They did advise during the last visit that we would really need a system flush at over £500 but we thought this was steep so didnt get that done but at the same time not advised that failing to get that done could cause damage that would
  5. I have been living in my current flat for approximately 5 years. Firstly with a partner and recently by myself. During this whole time I have had a pre payment meter taking debt every time I top up for a previous tenant. Through my own laziness and stupidity I didn't pursue the issue. I tried to at first but couldn't figure out where to start and about a year or so ago the 'debt' being taken off was a negligible amount (approximately 50p-£1 for every £10 I topped up). However, recently the rate that the debt is added seemed to have escalated to £2-£3 per £10 topped up. I should have
  6. British public urged to be aware of poppy merchandise [problem]s READ MORE HERE: https://tinyurl.com/yazrpyph
  7. British Forces Post Office: last dates of posting in time for Christmas READ MORE HERE: https://www.gov.uk/government/publications/british-forces-post-office-last-dates-of-posting
  8. Hi, I have a question about last wills and testaments. I am a dual French/British citizen married to a British citizen and we have lived in the UK for almost 20 years. We own a house in the UK (as joint tenants). We want to write a will that will say to whom we want our respective share of the house to go to once we are both dead. We have no children and won't be having any. In my case, I want my share to go to my husband but I want to make sure that when he dies, if I'm already dead, my share goes to my siblings in France, who are French citizens, and not to my husband's family or new par
  9. Hi I set up a Payment Plan with British Gas in September16, following an unexpected huge bill. I have been paying monthly as agreed (£160 fwiw). In Feb BG sent a letter advising my Payments haven't changed. End March BG sent a letter saying I'd missed my monthly payment - and quoted a figure of £600 more than my monthly payment! I immediately wrote stating BG must have made a mistake. I made the normal payment. Then start April BG wrote saying they were cancelling my Plan. I again wrote to complain. BG have failed to reply to both letters.. I did try
  10. HI, Wondered if anyone could help - I'm posting this for a friend of mine: Female with 3 kids under 18 lives in home previously shared with ex partner, who left 3.5 yrs ago. He has left BG bill in his name for all 3.5 yrs and and said he'd been paying it all along. BG have NEVER written to the female partner. On Saturday ex partner decided to try and take his own life and was sectioned. BG letter arrives on doorstep next day and my friend opens it to find its chasing £1700 bill (all still in ex partners name, not addressed to my friend (the female)) She's called BG and e
  11. Hi, I've been a menber on here for a while now and have found it to be very helpful. I've even got a good credit record now thanks to this site!. But for what is approaching 7 years now I have had a horrible time with brittish gas business. Their incompetance (if it is to be believed as such) knows no bounds. To be honest, I fully believe their actions to be fraudulent, there is just no other explanation for the extent of errors that ALWAYS end up in thier favour. I've just been to court about a warrant for disconnection, I think this was the 6th or 7th time? I forget. But again it got po
  12. Hi All, Not sure if this is the correct forum, I have a somewhat difficult situation I am contending with. in summary; I had a lease vehicle; prior to the end of the lease arrangement I arranged the inspection (Thurs 15th March 2018) and collection (Sat 17th March) with British Car Auctions (BCA) in accordance with what I had to do (inspection within 7 days of collection and end of contract). BCA failed to turn up (i took the day off off work!)! I called BCA who advised that they had made a mistake and schedule my inspection and collection for the incorrect dates. They advised m
  13. British army officer killed during WW1 is honoured as he is laid to rest READ MORE HERE: https://www.gov.uk/government/news/british-army-officer-killed-during-ww1-is-honoured-as-he-is-laid-to-rest
  14. Seven british Army soldiers killed during World War 1 are honoured as they are laid to rest READ MORE HERE: https://www.gov.uk/government/news/seven-british-army-soldiers-killed-during-world-war-1-are-honoured-as-they-are-laid-to-rest
  15. British Gas is raising dual fuel bills by 5.5% hitting an estimated 4.1 million customers with a £60 a year hike. The energy giant blamed the move on rising wholesale prices and policy costs. The price of the British Gas standard variable tariff will climb by £60 to £1,161, an average 5.5% rise for a typical dual fuel customer. Mark Hodges, chief executive, Centrica Consumer, said: “We fully understand that any price increase adds extra pressure on customers’ household bills. “This increase we are announcing today is reflective of the costs we are seeing which are beyond ou
  16. British Gas owner Centrica says it will shed 4,000 jobs by 2020 as it announces a big fall in operating profit. The group said that it was chasing savings of £1.25bn per year by 2020 and that this would likely see a "reduction in like-for-like headcount of around 4,000" by the same year. Some 65% of of the savings will be in operating costs and around £350m will be in the consumer division, which will see "further digitisation". There will be a further 1,000 roles created by 2020 across three departments, however. The announcement came as the firm reported its full-year res
  17. Dynamic security threats and the British Army: Chief of the General Staff General Sir Nicholas Carter KCB CBE DSO ADC Gen READ MORE HERE: https://www.gov.uk/government/speeches/dynamic-security-threats-and-the-british-army-chief-of-the-general-staff-general-sir-nicholas-carter-kcb-cbe-dso-adc-gen
  18. Hi, In 2016, having gone six months without a bill and having complained online to BG I signed up with Eon to replace my existing electricity supplier for my business. This was following a phone call from a rep from BG asking me to sign up with them & confirming that I did not, in fact, have a contract with them. Lo and behold my supplier, British Gas, then wrote to me to state I could not leave as there was an outstanding bill, a tactic which Eon told me they often employ. I queried this and told them all the steps I had taken to resolve the matter but got nowhere,
  19. Hello all, Thank you for taking the time to read my post and any advice appreciated. My parents own a Chinese takeaway and live in the adjoining house next door. They moved in 17 years ago after the initial contact with British gas to inform them they have moved in (which I think I did for them as a teenager) they have not had much contact since and just paid bills as and when they arrived. Always assumed one meter for the takeaway and the residential house as they both share the same door number. In all truthfulness I think they probably knew that something
  20. Mystery of 2 unknown British soldiers finally solved READ MORE HERE: https://www.gov.uk/government/news/mystery-of-2-unknown-british-soldiers-finally-solved
  21. British Forces Post Office: last dates of posting in time for Christmas READ MORE HERE: https://www.gov.uk/government/publications/british-forces-post-office-last-dates-of-posting
  22. Hi Took out car loan in 2005, we were given via british credit trust and i believe mis-sold ppi . I see they're shut now and when i google there doesn't seem much success in claiming back - i wonder if anyone has any links to addresses to claim back please and if its worth a shot ? Thanks v much xxx
  23. We rent retail premises which has a totally separate flat above it. A box on the wall at the rear of the property contains the electricity meters. British Gas were 'kind' enough to update the meters to digital style meters a couple of years ago, leaving the old meters in place but in the process they connected BOTH properties to one new meter. This means that British Gas are now billing the tenants of the flat at a domestic rate and ourselves in the shop on a business rate for the same electricity. We have it in writing from British Gas that this is the case, despite this, they
  24. Say they haven't increased their prices since 2013 and have lost nearly 400,000 customers which meant they posted a loss on their consumer business this last quarter ! I wonder why !! Read more: http://www.msn.com/en-gb/money/personalfinance/british-gas-announces-major-hike-in-energy-prices-leaving-millions-of-customers-paying-more/ar-AAperr7?li=AA54rU&ocid=ientp
  25. I changed address at the end of March 2013. The energy supplier at the new address was British Gas. Amid ongoing PDL/council tax/bailiff hell I received the first gas/elec bill at the end of November 2013, in excess of £900. A DD was set up to pay for usage plus arrears. It was the first of several as I would agree the DD amount/date with Bgas who would then increase the amount and/or change the date - making if effectively impossible to budget. The DD ranged from £261 to £593. My partner's son took his own life at the end of August 2014. A friend offered to r
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