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Top content from across the community, hand-picked by us.

@curryspcworld @TeamKnowhowUK - Samsung 75 8K TV - completely broken by Currys. https://www.consumeractiongroup.co.uk/topic/426151-samsung-75-8k-tv-completely-broken-by-currys/&do=findComment&comment=5069075
  • 4 replies

@skinnyfoodco Skinny Foods. https://www.consumeractiongroup.co.uk/topic/426130-skinny-foods/&do=findComment&comment=5068996
  • 8 replies

I’m in desperate need of help
I bought some clothes online in may through Evans and paid through PayPal
returned them all seven days later
I waited the 14days for my refund and no refund came
I put in a dispute through PayPal but I didn’t get any emails to escalate the case - PayPal closed it. 
evans said they couldn’t refund the money because PayPal have cancelled the refund because of the open dispute
I contacted PayPal
they said the dispute had been closed but Evans at no point had attempted a refund.
fast forward to today
I’ve got copies of numerous messages sent to and from twitter messages as it’s the only way I can contact them
I’ve also contacted their customer service too
all I get is PayPal have cancelled refund because dispute is still open.
I have proved that the dispute is closed
I have got an email saying that if Evans sent the refund they would accept it
but up until the date I got the email they have not once attempted a refund .
 I have sent them a letter before court email
I have even offered to have the full refund as a gift card just to get this sorted !
I’m literally at the end of my tether and don’t know where to turn next !
i suffer with mental health issues and this is affecting my health and I’d saved the money for a year to buy these clothes as I’m on a low income .

In desperate need of help. https://www.consumeractiongroup.co.uk/topic/425244-in-desperate-need-of-help/&do=findComment&comment=5067040
  • 29 replies

Inchcape Burton Upon Trent. Read more at https://www.consumeractiongroup.co.uk/topic/424089-inchcape-burton-upon-trent/
  • 90 replies

Curry’s cancelled my order but took the money anyway. Read more at https://www.consumeractiongroup.co.uk/topic/423055-curry%E2%80%99s-cancelled-my-order-but-took-the-money-anyway/
  • 12 replies

Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
  • 9 replies

Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
  • 6 replies

I was in Sainsbury’s today and did scan and shop.
I arrived in after a busy day at work and immediately got distracted by the clothes.
I put a few things in my trolley and then did a shop.
I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
I did and they took me upstairs.
I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
No excuse.
I offered to pay for the goods but the manager said it was too late.
He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
The cost of the items was about £40.
I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
I feel terrible. I have to declare this to my employer and NMC.
They kept me in a room on my own with 4 staff and have banned me from all stores.
The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
I’m so stressed,
can u appeal this or should I just accept it?
Thanks for reading 
  • 16 replies

The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
  • 1 reply

The controversial sub-prime lender says the City watchdog is investigating its practices.
View the full article
  • 0 replies

@fabriclandcouk not refunding a cancelled online purchase. Read more at https://www.consumeractiongroup.co.uk/topic/421736-how-to-claim-a-refund-on-an-cancelled-online-purchase/
  • 15 replies

View this quiz Employment status during COVID-19
What do you do if you’ve been told not to come to work due to the current crisis.  Watch the video here or on the Youth Consumer Service Instagram page.

Did you learn anything? Do the quiz
Submitter BankFodder Type One Right Answer Time 5 minutes Total Questions 8 Category The Youth Consumer Service Submitted 15/05/20  
  • 0 replies

One Parking Solutions - Damning judgement. Read more at https://www.consumeractiongroup.co.uk/topic/421148-one-parking-solutions-damning-judgement/
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  • 75 replies

View this quiz Coping with extreme hardship
Life can be tough when you're entering the world of work and in the present virus crisis, things are even more difficult.

Watch the video below or go to the Youth Consumer Service Instagram page . Afterwards, you can see if you've understood the points which are being made by taking the quiz.
Submitter BankFodder Type One Right Answer Time 5 minutes Total Questions 8 Category The Youth Consumer Service Submitted 15/05/20  
  • 1 reply

View this quiz: Pre-pay meters
An explanation of how some gas and electric companies offer emergency quarantine support.

Watch the video here – or go to the Youth Consumer Service Instagram page and watch it there. Then come back here and do the quiz
Submitter BankFodder Type One Right Answer Time 5 minutes Total Questions 6 Category The Youth Consumer Service Submitted 15/05/20  
  • 1 reply

The Youth Consumer Service

Advice and support for young people to understand and assert their consumer rights

  • 0 replies

Talktalk ceo help. Read more at https://www.consumeractiongroup.co.uk/topic/420928-talktalk-ceo-help/
  • 15 replies

@BritanniaLtd Coronavirus: Britannia Hotel made staff homeless in 'admin error'. Read more at https://www.consumeractiongroup.co.uk/topic/420603-britannialtd-coronavirus-britannia-hotel-made-staff-homeless-in-admin-error/
  • 31 replies

Shocking pictures reveal ‘disgusting’ conditions inside Hermes depot where workers ‘feel like slaves’. Read more at https://www.consumeractiongroup.co.uk/topic/419726-shocking-pictures-reveal-%E2%80%98disgusting%E2%80%99-conditions-inside-hermes-depot-where-workers-%E2%80%98feel-like-slaves%E2%80%99/
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  • 8 replies

Euro Car Parks issued this ticket to the police in Devon and Cornwall. Read more at https://www.consumeractiongroup.co.uk/topic/419522-can-anyone-identify-the-parking-company-which-issued-this-ticket-to-the-police-in-devon-and-cornwall/
  • 20 replies

@AO tumble dryer faulty at 13 months AO.com - brilliant customer service - **Bravo AO**. Read more at https://www.consumeractiongroup.co.uk/topic/419448-ao-tumble-dryer-faulty-at-13-months/
  • 22 replies

Be a kid this Chistmas. Read more at https://www.consumeractiongroup.co.uk/topic/419309-be-a-kid-this-chistmas/
  • 1 reply

Caledonian Moving and Storage - Disappearance of Belongings. Read more at https://www.consumeractiongroup.co.uk/topic/418604-caledonian-moving-and-storage-theft-of-belongings/
  • 14 replies

Mobile users can now switch providers with one simple text. Read more at https://www.consumeractiongroup.co.uk/topic/417284-mobile-users-can-now-switch-providers-with-one-simple-text/
  • 4 replies

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