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stu007

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stu007 last won the day on February 2 2018

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  1. Sherwood Forester and an unknown soldier buried 100 years after their deaths in the Great War READ MORE HERE: https://www.gov.uk/government/news/sherwood-forester-and-an-unknown-soldier-buried-100-years-after-their-deaths-in-the-great-war
  2. Hi Please ensure any dealings in this matter you have a good paper trail (i.e. do you have it in writing as the LL is unavailable on the 8th you must checkout on the 4th) I agree have you discussed this with the Landlord Have you paid a deposit? (if so is it protected and you were given a copy of the prescribed terms) Ensure when you move out you take photographs of the condition of absolutely everything in each room/area. inside and outside (i.e. walls, sockets, skirting, lighting, furniture, meter readings, garden etc)
  3. Hi What you mention in your post are actually two separate issues. 1. The Lift breaking down. a) Have you and other Tenants reported the above issue to the Landlord and been given a timescale that the repair may be completed) b) If no answers to above then make a Formal Complaint in writing to the Landlord following there complaints procedure. 2. You falling down the stairs for whatever reason. a) How did you fall? (were the stairs, wet, faulty i.e. gave way etc, you haven't mentioned this) b) Did you report this to the Landlord and what did they say? (have they sent anyone out to inspect the area of the stairs the incident occurred?) c) do you have a medical condition that the landlord is aware of that would prevent you using the stairs? d) were there any witnesses s to this incident? (if so have you asked them if they would do a statement for you?) e) did you take photo/video evidence of the incident area? You need to follow the Housing Association Complaint Process (please do it this way first because as soon as yo mention the word 'Claim' they will close the door as you in there eyes its went legal, just my opinion) also the HA have to log a Formal Complaint on there records which the regulator gets to see. If you do a Formal Complaint you also require the following: 1. Copy of Complaints Policy (not the Leaflet) 2. Copy of Customer Care/Standards Policy/Charter (not the Leaflet) 3. Copy of Repairs & Maintenance Policy (not the Leaflet) 4. Copy of Right to Repair Policy (not the Leaflet) 5. Clarification who the Lift Maintenance Contractor is? 5. Clarification of the lift Manufacturer and when it was installed and it's lifespan from date of installation? 6. Clarification when the last Risk Assessment on the Stairs took place an to be provided with a copy? (when you get these just take your time reading them and think to yourself 'Did They Do That', if not mark it as you are building evidence to use against them i.e. their own policies)
  4. Hi Have a wee read of this link: https://england.shelter.org.uk/housing_advice/tenancy_deposits/tenancy_deposit_protection_rules
  5. Hi What you need to bear in mind is that your agreement/lease agreement of the vehicle is with Motability. Have you checked Motability Website to see if that model with dash cam is listed? (take a screenshot) Was it specifically Renault's Motability Adviser you dealt with for the vehicle and change of vehicle at a Motability accredited Dealership/Franchisee? Did you inform Motability of the Vehicle Change and it was accepted by Motability? (if so did they inform you of a possible excess charge and do you have it in writing?) What does the documents/agreement you signed say about the vehicle change and any excess etc? (or has this been done electronically to Motability? (did you digitally sign i.e. using a eletronic pencil & pad)
  6. Hi Actually you and every other tenant has the right to challenge Service Charges 1. Send the Housing Association a Subject Access Request. 2. Write to the Housing Association and make sure and Title your letter 'Formal Complaint' with Reference to there letter dated xx/xx/xxxx about Summary increase in Service Charge is due to fly tipping. a. Clarification if a consultation took place on the increase from £6 to £88 in Service Charges due to Fly Tipping? b. Clarification as to exactly what action the Housing Association has taken to resolve the Fly Tipping Issues that Service Users are now being made to pay for by way of a Service Charge? c. Clarification as to when this increase in Service Charge was Approved by the Housing Associations Board? I also require the following: a. Rents Statements from XX/XX/XXXX to XX/XX/XXXX b. Customer Care/Standards Policy (not the leaflet) c. Repairs & Maintenance Policy (not the leaflet) d. Rent and Service Charge Policy (not the leaflet) e. Anti-Social Behaviour Policy (not the leaflet) note: fly tipping comes under this as well f. Copy of your signed Tenancy Agreement. (note when you get these take your time and have a highlighter or some marker and as you read them just think to yourself 'Did they do that', if not mark it and you use there own policies against them)
  7. NHS Subject Access Request Information. NHS England https://digital.nhs.uk/about-nhs-digital/corporate-information-and-documents/publication-scheme/how-to-make-a-subject-access-request NHS Scotland https://nhsnss.org/services/practitioner/medical/medical-records/access-to-medical-records/ NHS Wales https://www.nhsdirect.wales.nhs.uk/lifestylewellbeing/Yourinfoobtaininfo NHS Northen Ireland https://www.nidirect.gov.uk/articles/accessing-medical-or-health-and-social-care-records Data Protection Act 2018 (DPA) http://www.legislation.gov.uk/ukpga/2018/12/contents/enacted General Data Protection Regulation (GDPR) https://ec.europa.eu/commission/priorities/justice-and-fundamental-rights/data-protection/2018-reform-eu-data-protection-rules_en This link breaks down the different Articles within the GDPR http://www.privacy-regulation.eu/en/index.htm
  8. Hi You say the 3 studio flats backdoor leads over a flat roof to a set of stairs to ground level. Exactly what is below/underneath the 3 studio flats? I know you say you have backdoor keys and access to this area. How long have the 3 studio flats had access to this flat roof leading to stairs to ground floor level area for? The 3 studio flats had access to this flat roof area leading to stairs to ground floor level. Did the flat roof have any barrier protection in place? Have a wee chat with your local Fire Service to see if they do a free home fire safety inspection (most do now) and see what they say. (check there website as well)
  9. Graves of two Irish Soldiers killed during the Great War are rededicated a century later READ MORE HERE: https://www.gov.uk/government/news/graves-of-two-irish-soldiers-killed-during-the-great-war-are-rededicated-a-century-later
  10. Medical Alert Vehicle - Old Tax Disc Holder Medical Alert Vehicle - Old Tax Disc Holder.pdf How to Correctly Save the PDF otherwise you will lose all your hard work: After you have filled your information in the PDF 'DO NOT JUST GO TO FILE AND CLICK SAVE' You must open 'FILE AND CLICK SAVE AS AND IMPORTANTLY COMPLETELY RENAME THE PDF TO A DIFFERENT NAME THEN SAVE' How to use the Photo Area In the area to add a Photo if you Click on it (and it does not open your destop area for you to select image to add). The work around is with the PDF open is to go to your PDF Software area and select 'Add Image' (you may have to resize for the Photo area) (remember the the above on saving) PRINTER SETTINGS Before Printing the PDF ensure you have the following settings If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following: Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out). Note: This will save you Ink & Paper
  11. Medical Emergency Information.pdf How to Correctly Save the PDF otherwise you will lose all your hard work: After you have filled your information in the PDF 'DO NOT JUST GO TO FILE AND CLICK SAVE' You must open 'FILE AND CLICK SAVE AS AND IMPORTANTLY COMPLETELY RENAME THE PDF TO A DIFFERENT NAME THEN SAVE' How to use the Photo Area In the area to add a Photo if you Click on it (and it does not open your destop area for you to select image to add). The work around is with the PDF open is to go to your PDF Software area and select 'Add Image' (you may have to resize for the Photo area) (remember the the above on saving) PRINTER SETTINGS Before Printing the PDF ensure you have the following settings If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following: Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out). Note: This will save you Ink & Paper
  12. Medical Alert Wallet Card Foldable.pdf How to Correctly Save the PDF otherwise you will lose all your hard work: After you have filled your information in the PDF 'DO NOT JUST GO TO FILE AND CLICK SAVE' You must open 'FILE AND CLICK SAVE AS AND IMPORTANTLY COMPLETELY RENAME THE PDF TO A DIFFERENT NAME THEN SAVE' How to use the Photo Area In the area to add a Photo if you Click on it (and it does not open your destop area for you to select image to add). The work around is with the PDF open is to go to your PDF Software area and select 'Add Image' (you may have to resize for the Photo area) (remember the the above on saving) How to fill in the 'Notifiy in Emergency area as it is upside down' In the open PDF you need to select 'Rotate' in your PDF software to level it so you can fill in the areas easily. (Remember to 'Rotate' back and then the above on saving) PRINTER SETTINGS Before Printing the PDF ensure you have the following settings You must ensure to set your printer to 'Double Sided Printing' before printing If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following: Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out). Note: This will save you Ink & Paper
  13. Medical Alert Wallet Card Foldable.pdf How to Correctly Save the PDF otherwise you will lose all your hard work: After you have filled your information in the PDF 'DO NOT JUST GO TO FILE AND CLICK SAVE' You must open 'FILE AND CLICK SAVE AS AND IMPORTANTLY COMPLETELY RENAME THE PDF TO A DIFFERENT NAME THEN SAVE' How to use the Photo Area In the area to add a Photo if you Click on it (and it does not open your destop area for you to select image to add). The work around is with the PDF open is to go to your PDF Software area and select 'Add Image' (you may have to resize for the Photo area) (remember the the above on saving) How to fill in the 'Notifiy in Emergency area as it is upside down' In the open PDF you need to select 'Rotate' in your PDF software to level it so you can fill in the areas easily. (Remember to 'Rotate' back and then the above on saving) PRINTER SETTINGS Before Printing the PDF ensure you have the following settings You must ensure to set your printer to 'Double Sided Printing' before printing If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following: Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out). Note: This will save you Ink & Paper
  14. Autistic people asked for their views to help transform support (England Only) READ MORE HERE: https://www.gov.uk/government/news/autistic-people-asked-for-their-views-to-help-transform-support
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