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nick7602

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  1. Good Morning I have paid for the independent report from my own pocket I thought it wasn't fair for the repairer to be out of pocket, when communicating with the vendor yesterday through text he stated that he will not pay the repairer until such time as he has the report in his hands, isn't this a bit like going to the supermarket having food and saying I will pay next week once I have tasted the food?? yes the request for the report is in writing from the vendor albeit in text form. I will furnish the vendor the report, and see if he offers half towards the repair
  2. Contacted the trader Trying to be helpful I arranged the vehicle to have an investigation of the fault with the engine at great inconvenience to me, with a very knowledgeable and confident specialist, the Vendor communicated that he was prepared to pay for the report and investigation of the engine fault, as yet the specialist hasn't been paid, and the cars engine is in bits within the specialists workshop....keen to try and fix the car I have even offered to pay half so that we can use this particular specialist, such is the good name he has.....I am not keen for the vehicle to go back to Caldicot Trade Sales, although I know that this is the Law for fear of a very poor grudge fix, and causing more damage by possibly using substandard parts, I raised my concern with the vendor about using spurious and none genuine parts and requested that he only use genuine NEW Mercedes parts he has refused to do so. Speaking with the specialist about my vehicle, he has been very helpful and suggested the 50% financial split to try and help, mentioning that the vendor could actually claim back any VAT through the vendors business......this idea has also been shunned although currently not rejected, the vendor has mentioned if he cant fix my car for next to nothing then he will buy back the vehicle, well Im very happy with the vehicle other than the engine issue and misdescription, and the vehicle is not for sale Contacted Autotrader to get a copy of the original advert, to find that the vehicle should have privacy glass as stated in the original advert of which I have a copy. and it hasnt got privacy glass? So far I have spent £760 on parts to fix issues on the vehicle which I have the receipts I have also found out that the car has had rear end shunt, and the boot lid has been poorly repaired so this will need to be repaired also, along with a broken rear exhaust Apart from the engine issues as mentioned above I was quite prepared rightly or wrongly to fix the other problems, basing this on age mileage and wear and tear items etc, we have had little use of the car and reduced to finding other forms of transport, which has proved difficult at times as my wife is on call as part of her shift pattern as Nurse at the local hospital. All directors of the business have been furnished with my complaint by registered letter, and the Consumer Rights Act 2015 Mentioned to them Any and all help would be much appreciated Kind Regards Nick
  3. I Have A Mercedes CLK 2009 I bought this vehicle used from Caldicot Trade Sales Ltd in on the 5th Of July 2019, I paid cash for it and so no finance, having recently requested a copy of the original advert supplied to Autotrader I find the vehicle has been misrepresented, in as far as the vehicle should have tinted privacy glass, it doesn't ? What are my legal rights here please? This is part of an ongoing case for further reading please see: Many thanks for all and any help Kind Regards Nick
  4. This is the Letter sent to Caldicot Trade Sales Ltd, attached to this letter was the signed receipt from both parties for the purchase of the vehicle, also photographic evidence has been supplied. Letter as follows: Caldicot Trade Sales Ltd, - Mercedes CLK 200 Kompressor Sport Former Registration Number: …..– Current Registration: ….. I purchased the Mercedes CLK 200 Kompressor Sport from Caldicot Trade Sales Ltd. At the point of purchase, I paid £2999. The Mercedes CLK 200 Kompressor Sport is unfit for purpose. Car Will Not Start and run, we have subsequently had a Mercedes Master Technician Diagnose the Car and have found that the car is not currently fit for purpose due to a timing chain concern with this cars M271 Engine, which he has confirmed this car has. The Consumer Rights Act 2015 makes it an implied term of the contract I have with Caldicot Trade Sales Ltd that goods be as described, fit for purpose and of satisfactory quality. As you are in breach of contract, and I've owned the product for less than 6 months I am within my statutory rights to ask for it to be repaired at no further cost or inconvenience to me and at a repairer of my choice. I await confirmation that you will provide the remedy set out above within 14 days of the date of this letter.
  5. Age of the vehicle is a 2009, paid cash £2999 as I had the money to do so at that time but can now no longer work due to ill health, raised the issue once I understood what the concern was, as it would be ridiculous to state that the car no longer runs without investigation, although its not down to me to investigate and confirm that the vehicle no longer runs and why under the consumer rights act 2015 Im sure you would agree?....... had to wait a week or so to arrange the Mechanic to have look at it. So yes we have brought it to their attention now that we know what the concern is, I have also sent one of the directors who sold me the car a text message with photographic evidence?? In relation to the other concern which was the switch pack, the director offered and paid only half of the £160 bill, the other things previously stated such as brakes and tyres we paid for assuming that these are wear and tear items and possibly couldn't be claimed for, so although they are a niggle we paid for them out of our own pocket on that basis And yes it is a new Company formed in April
  6. Thank you for replying to my post, I have sent the trader Caldicot Trade Sales Ltd of Newport, Gwent outlining that I would like a Repair of the Vehicles engine and have mentioned the Consumer Rights Act 2015 in that letter as you have mentioned above thank you. The vehicle is a Mercedes CLK 200 Kompressor Sport, the vehicle has a full independent Service History, and has a current MOT until 2020, the vehicle has 145K mileage, I paid cash for the vehicle and have had a couple of niggles with the vehicle, these being an electric mirror and headlight switch pack being faulty, replaced the rear tyres due to the tread being on the legal limit, I have paid for new brakes front discs being very poor, and brake pads all around, the car has now been off the road for two weeks, with ownership being only 8 weeks. I have heard from the Mechanic who came out to see and diagnose the vehicle, that the concern mentioned above is common with these vehicles if they have lived outside of the Franchised Dealer Service Network such as this one has, further more Mercedes Know of the concern and declined to do a recall only addressing the above concern if the customer raised it with the Franchised dealer where an upgraded kit of parts replaced the absurdly soft gears on the camshaft as it was a design production failure, but only if the customer raised the concern?? First Joined this brilliant forum in 2010, and I suffer from PTSD a mental health condition and my memory isn't to good sadly, yes you are absolutely right I should have approached the forum earlier.....but im not in a good place most of the time
  7. Hi And Thanks For Looking I purchased a high mileage car with cash, I have only had the car 8 weeks with the car being off the road for most of the time, I asked a Master Vehicle Technician from Mercedes to diagnose the reason why the car will not start, he found that the engines cam shaft gear has no teeth on it so the car will not move , he told me that this is a very well known problem with this particular vehicle.. ...which sadly I didn't know about...... .Its my wifes car and she loves it....... .. and she wants the car repaired correctly..... , currently I dont think its fit for purpose.. ....what can I do ??? what are my rights please Kind Regards Nick
  8. I have just texted the guys this morning explaining that I no longer require the vehicle in question, I have just had a reply from the number they ask you to contact.....I explained I tried to contact them in the week but got no answer....and I explained that I no longer require the vehicle, he said "OK cheers" which I have screen shotted Kind Regards Nick
  9. This is worrying I didn't sign anything other than the holding fee, didn't sign any V5 or anything Kind Regards
  10. Hi King Yes drove the car and I was going to pick the car up today, but I have heard nothing back from my phone calls, texts, emails etc etc But its weird, the vehicle exists because I have driven it, why on earth would the give me the new owners portion of the V5C to send off, there are serious mechanical questions I need addressing before I have any involvement with the car, I also need to make sure the repairs have been carried out that were shown on the MOT, which mysteriously 10miles later, and two days later were fixed.....which raises another concern of a fake MOT certificate possibly So I have waited a week for a reply, and Im assuming here that I won't be entitled to my money back, it does say that on the holding form, however how do I stand given all the attempts to contact the dealer............which is Cleckheaton Motor Sales. Kind Regards Nick
  11. Hi everyone I placed holding fee on a car to enable me to raise the finance for it, when I gave my holding fee they also gave me the portion of the V5C which I have to send to the DVLA haven't raised the cash yet because I have questions that I wanted to ask about the car which are very important mechanical questions, I have called over this week and sent texts and e mails all have been ignored ...... how am I supposed to pick up the car if I cant contact anyone??? im 200 miles from the dealer Its the V5C portion that I have that Im curious about is this some sort of ruse or [problem] Many thanks for your help Nick
  12. Hi Honey bee, I have made contact with the RBL.....I will see them tomorrow.....thank you for your very kind concern
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