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  1. My partner is a carer. She has been sent to work for a lady who wasn't equipped with the correct device to keep her upright. She fell on my partner and my partner suffered a back injury leading to incontinence, pain and time off work. We took the case with xxx LLP, who wrote a letter to the employer and got a response, offering 4000 pounds as final settlement. xxx advised us to reject that offer, saying, over the phone, that we can always fall back on the 4000, but they believe we can get much more. Since then, my partner has been to Royal Berkshire Hospital, where the doctor said
  2. Just got back from an appointment to find the parking arrangements have yet again changed. It's not my local hospital and I attend maybe once a year. Things used to be simple with a barrier entry/ticket then after your appointment put your ticket in the machine then pay before exiting. Then the barrier got smashed off and they relied on a person taking reg numbers and times giving you ticket to pay in the coffee shop before you exit. Today's visit was most confusing, with people waiting at the ticket machine not sure whether to pay before of when you exit. It appears most peop
  3. I am writing this on behalf of someone else. Where i use the words me i or us means the person involved. Not me. I was employed as a mobile with a well known security company. My main job was to respond to alarms and deal with them. When i started my job off i was told that i was on a gauranteed 24 hour contract (weekly). I was not given any paperwork apart from some paperwork to show how and what i should be doing. I was told be my manager that i would recieve my contract in the post during the next 4-6 weeks. I also emailed my manager and he confirmed that i h
  4. I had a bill from Inter-credit international demanding £275 for an outstanding water bill on behalf of south staffs water. I paid it in full on 31/3/17 as it was an oversight. However, they have not passed the payment on to SSW. They are being very awkward and wont help me trace the payment. I spoke to SSW today and they confirmed they HAVE NOT passed my account onto Inter-credit??? why did Intercredit have my details? Is this a breach of Data Protection? provided SSW with the bank acct and sort code and bacs ref again and they said they would sort it o
  5. Good day all, I'm in a bit of a panic here. I have a £4500 season ticket with SWT. I managed to lose it about 1 month into the ticket and was interviewed by revenue protection and subsequently given a replacement. Last night as I got up to let a lady off I folded the tray back with my season ticket in there and forgot to take it down again before getting off leaving my ticket on the train. Realising my mistake I tried to call the guard and SWT 30 mins after. However there were no numbers I could get through to. I spoke to the guard this morning and he advised that I wouldn't be
  6. Hi guys, I'm having an issue over my student oystercard usage. I received an email on the 8th of November stating that i would need to interview at a southwest trains station with regard to "several incomplete journeys" with relation to my oystercard. Admittedly there does appear to be instances, based on my oystercard transcript showing me tapping my oystercard in at one station and not tapping out. I have never been approached by a ticket inspector etc without a valid ticket, and i have never intentionally travelled without a valid ticket. My question is can i be pros
  7. Myself & my wife had up until April this year, a limited company which ceased trading at the end of October 2015 & was dissolved in April this year. South West Water have obtained a County Court Judjment for outstanding charges for water usage before the company was dissolved, and they are adament that they are going to push for payment, even though we have informed them of the companies status. We used our home address as the Registered address and it was the address for correspondence, but we traded from a different address, and it is the trading address which ran up the de
  8. Sorry, yet another Harlands thread. I joined my local gym back in June 2015 and the first payment was due on 1st July 2015. I was recently diagnosed with Anxiety and I really just couldn't face going anymore. I know it was stupid but I cancelled the DD without informing my gym (think it was in March) Before I cancelled, I moved addresses and updated this onto the gym membership system online. Harlands had sent threatening letters to my old address which is luckily my parents home. By the time I went to collect my post, I had 2 letters from them. The money owed on the second letter wa
  9. Hi All I received a letter today from South East Water stating at the top LEGAL PROCEEDINGS. Stating that I over £1600 is now due for payment? I have no idea what period this is for as it does not have any dates on the letter? I live in a 3 bedroom house and the water bill is on a meter. Is there a standard letter I can send to request a full breakdown of this bill i am supposed to now owe. Any templates would be really helpful Many thanks in advance
  10. Guys, The wife and I have each received claim forms from South West Water after missing 2 payments which were missed because the direct debit was cancelled (but not by us!!!). We've had no correspondence from them whatsoever regarding the arrears which we're more than happy to pay but they're claiming for the whole year's payments upfront. Now I'm not sure what to do about this claim, I can't afford the full year in advance so I presume I'll have to fight this. I've acknowledged the form so have to think of something soon. Any ideas gratefully appreciated.
  11. I received a PCN from ParkingEye for parking at the Welcome Break Warwick (South) services for 4 hours 40 minutes on the 22/05/20015 I received the PCN today, the 12/06/2015 the Parking charge is £100 discountable to £60 payable by the 07/07/2015 I was completely unaware of there being a time limit to parking there, it was dark and i have no idea if there are visible signs or not. I expect there are signs, but were they illuminated I've no way of knowing, it was dark and late i was knackered from driving back from Liverpool after a full days work. Clearly i did park more t
  12. I purchased a ticket before travelling today, only to discover that my train was cancelled and the next one wasn't due for an hour. I went to a member of station staff, asking who I should speak to about receiving a partial refund due to the delay. My ticket was then taken from me and they wrote on the front of it that it wasn't valid. I looked for the station manager to complain, but I was told that I would have to purchase another ticket if I wished to travel. I was then told that, as my new ticket was purchased after the cancelled train was due, I would no longer be entitled to a refun
  13. My OH has recently been contacted by these clowns regarding a water rates debt from 2003. There is nothing on her credit file relating to this and it is quite obviously over 6 years old. No contact has been made before now and no acknowledgement or payment has been made. Question is, will a standard statute barred letter be sufficient for this or not? Of course, being SSW they will have taken the matter to court back then and obtained a judgement but can they claim that it isn't statute barred because of an old CCJ? Any advice appreciated as these type of things really do stress her
  14. I wrote an email in february to harlands asking to cancel my partners membership at the end of the 12 month period. I gave them her name and account number (which was wrong as I used unique pin from lifestyle fitness). however i asked them if they needed any more infomation to let me know and i will give it. They got back to me and stated the member ship would be cancelled, the last payment taken in march and use of the facilities upto april. I also cancelled mine at a later date in the same manner and again using the wrong account number. however they got back to me and stated it would
  15. my sister received a demand from intercredit international demanding payment for £1283.16 from her previous address that she moved out off in march 2006. with a start date 1/4/2005. she phoned south staffs water and authorized me act on her behalf because she is disabled and i look after all her affairs i explained that there is an error because all her bills are paid by direct debit and the facts are she moved into the property in May 2003 and a direct debit was set up and moved out March 2006. i myself called them up and stopped the direct debit and set up a new one for the new
  16. Good evening, thank you for taking the time to read this. Any advice would be very gratefully received! In what is probably a familiar story for the regulars on this forum, I have come seeking advice having been stopped without a train ticket. I was interviewed under caution and having spent the day reading the internet in a panic am now expecting a summons in the next few weeks. I hope I've understood the usual process, but would be grateful for confirmation. To provide a little detail, I had been to the dentist in the next town over and dropped by car, but needed to get
  17. Hello, I just received this through the post. I honestly have no idea what it for but looking at the amount it seems old. Can someone advise what I do next. [ATTACH=CONFIG]57560[/ATTACH]
  18. bought car from g fleming and sons croydon 2 days later went faulty they wont pay for repair stay clear of them:-x its a honda civic 2002 car the lambada sensor went faulty they wont pay for repair they said they would but cant get money from them
  19. i have used south west trains for many years and found that a lot of there staff are very rude, lazy and aggressive. i have been cheated in buying a ticket, i have been spoken to rudely and as if I'm a piece of sh*t, staff are lazy and don't know when the trains are going to arrive, or why there cancelled or delayed, i have even been dragged to one of the supervisors at waterloo station barriers because i didn't have a ticket by a young enthusiastic member of staff and was shouting to his superior while dragging me to I'm shouting (iv caught one i caught one) i had to explain that i could no
  20. Hi, many thanks for your time, I am extremely sorry for what happened and grateful if someone could help me. Unfortunately I did not get the full coverage with my ticket for my journey to work which was a mixture of oyster card and train ticket, the oyster card should have been zone 1-6 and it was 1-2 instead and I had the train ticket for last 2 stations of my journey An inspector caught me, I gave him my correct details and I tried to explain I didnt know it was not correct and that I was very sorry. He also asked me more questions,like since when I did it assuming it was for
  21. Hi all, My Wife works for the above NHS trust, and has to park in the general car park for all and sundry. The trust at the moment isn't issuing out staff parking permits, and so, consequently, received a 'Civil Parking Notice' from Car Parking Partnership, asking for a charge off £60, but can be reduced down to £30 if payed within 14 days. I've read on varies threads, that she should either ignore it, or write a letter to the trust explaining the situation of how the charge was occurred. However, as she works there, she doesn't think this will be the only charge she will get.
  22. Hi All, I have recieved a summons for the 20th August 2013 accused of... '..On Monday 4th February 2013 between Guildford and Aldershot stations did travel or attempt to travel, upon the railway without having previously paid the fare and with the intention to avoid the payment thereof: contrary to S.5 (3) (a) of the Regulation of Railways Act 1889 as amended by section 84 (2) of the Transport Act 1962 and section 18 of the British Railways Act 1977.' Here's the background: I arrived at the station and there were long queues for all of the ticket machines - I queued for
  23. I have a debt with South West Water, starting back in 2007 when I had a breakdown and stopped coping with daily life. There appears to be a debt of around £4,400 which has been passed on to Orbit Debt Collectors. I have registered with Southwest Water online and see that there is another £1,400 also outstanding. Nowhere can I see a simple breakdown of how much is owed for each year. I rang the South West Water Debt helpline number today to organise setting up an online account to deal with this current years bill and to organise a second account for the debt so I can keep
  24. Hi, I just want to introduce myself to everyone in this forum. I believe that I will share some unique ideas and experiences with you all in this forum and also learn a lot from you people. Thank you very much to everybody here.
  25. Hi,im after a bit of help re:mobility bus pass, i got a 1 yr mobility pass which expires in a few weeks, ive re:applied for it again and was basically asked me the same questions over the phone but got a letter saying they had turned me down,so i am appealing the decission,and have to go to see a physio and been told they will examine my breathing, and walking (distance) and my medical history, im in receipt of dla care low rate, and not entitled to mobility high rate,which would mean i would automatically get a bus pass, basically id like some advice if anyone has actually been to one of th
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