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  1. Name of the Claimant ? Southern Water Services Date of issue – 12th December 2018 Particulars of Claim 1.The Claimant is a statutory water and sewerage undertaker to the Water Industry Act 1991 (the Act) 2.The Claimant claims the sum of £4559.62 for unpaid water and/or sewerage charges payable under s.142-144 of the Act and the Claimants’ Charges Scheme. 3.The unpaid sum of £4559.62 is for water and/or sewerage services provided to the Defendant(s) at XX XXXXX XXXXX (my address is here) for the period 11/07/2007 to 09/07/2018 4.The claimant claims interest under s
  2. Hi https://www.consumeractiongroup.co.uk/forum/showthread.php?491828-Southern-Water-UKsearchLTD-Shulmans-court-claim-urgent-help-needed-(past-33-days) We are in exactly the same situation having just received a Letter Before Action Letter from Shulmans/UK Search/ Southern Water for alleged bills between 2007 and 2015. This letter is addressed to my partner and his ex who split in 2015. They claim £3343 is owed but this is the first we know about it. Having read through this thread, I am a little confused as the info appears contradictory.... Are we sending the CAG p
  3. Hi everyone, I moved into a rented house June 2018. Recently I received my first water bill, and it shows me that my average use was around 600 litres of water a day. So the amount to pay is £186 (for 2 months - June and July!!)!! That is a complete nonsense - only two people live in the house, and we don't use water more, then anyone else - we never leave the taps open when not necessary, never take shower more than literally 3-4 minutes. But here comes this bill... Thames Water acknowledges that the amount of water consumption is really unusual . They sug
  4. Didn't know where to post this - please move if there is a more appropriate section I was without mains water for a couple of weeks whilst building works were taking place. For drinking water, tea, coffee etc I purchased huge amounts of Buxton Bottled water. I would normally use a water filter for tap water because of the lime scale - but didn't for the bottled water - within a week the scale in the kettle was so thick, it took 3 sachets of descaler to remove it ! I thought bottle water was filtered in some way, is this not so ?
  5. have a unpaid debt with anglian water. ccj granted march 2013 for a debt of £1,341,98. agreed with them to pay debt off at £5 per month. after a financial income check incomings outgoings. we applied to pay this debt by direct debit payment. they said it could not be done. over the period of time we reduced this debt to about £300. for some reason they cancelled the agreement and enforced this with the high court enforcement group who visited me today. informing me they are collecting a debt of £2,041.15 for anglian water. rather annoyed to find that anglian
  6. Name of the Claimant ? Southern Water Services Date of issue – 10/11/2018 33 days was up on 8/12/2018 (3 days ago) only found court letters yesterday. Particulars of Claim The Claimant is a statutory water and sewerage undertaker pursuant to the water Industy Act 1991 (the Act). The Claimant claims the sum of £1700 for unpaid water and/or sewerage charges payable under s.142-144 of the Act and the Claimants Charges Scheme. The unpaid sum of £1600 is for water and/or sewerages services provided to the Defendant(s) at ************ for the period of July 2011 to July 2018. Th
  7. Hello again CAG, it's been too long! You'll be pleased to hear (I hope) that my own debt problems are now behind me, however I'm now looking for some help for my wife. She recently received a letter from Moorcroft regarding a Thames Water debt. Moorcroft state the amount outstanding is £692.48, and that they have asked their local representative to call on the 28th November. I would normally fire off a CCA request, however, as I understand it, Utility debts aren't covered by the CCA. What would you lovely CAGers recommend as my next step? We've talked about sorting her debts a
  8. I have YW chasing me for money. The amount which is just over £600 for 11 months. To my knowledge water has never been this expensive. Can someone please shed light on this. I have not paid as the first bill I disputed, and it has just been going on and on. Any help would be appreciated.
  9. I received a letter, which was posted through my door last Wednesday. It was for a water bill which was 1300, but the amount I am to pay is 2300. I have never received any communication from the Enforcement Agents, so I am wondering how they can add £1000 fee to my original bill. Also I have spoken to them and explained that I am a single mum with 4 children, I have just been through a marriage break up and have had 6 months off sick, due to this. The officer agreed that he would see me on Monday and we I could set up a repayment plan, after he had done an expenditur
  10. Printed off my credit report last month (Experian) and had the epic 'score' of 580.... Experian emailed me today to say there had been a change on my report. Logged on to see that Southern Water had added a default to the report with a default date of June 2016, no great shakes to be fair because it improved my 'credit' score to 635!!! However, I've not, nor ever have I, received a default notice? What is the MO for these clowns? And why are Experian shockingly inept at processing personal data accurately? Leave it two years for a default to appear on a cr
  11. Had a new water meter fitted outside my property on the pavement 18 June 18. Water pipe to the house sprung a leak. Confirmed by Portsmouth Water board as being before the internal stop cock. Now they want me to pay for repairs even though there was no leak before fitting.
  12. Statement on Ofwat and rebuilding public trust in the water sector READ MORE HERE: https://www.gov.uk/government/news/statement-on-ofwat-and-rebuilding-public-trust-in-the-water-sector
  13. please can some one help me I've checked my credit report today and there is a default notice on my report from welsh water dated 13-1-16 for £2602 the debt in question is from a previous address after a phone call to welsh water its due between 25-2-14 to 12-2-18 which is today. i MOVED out of this address august 2015 my husband set up a new water bill for the new address but as he called he did it in his name. welsh water are refusing to accept that i am not liable for this debt, they said as i didn't tell them i had moved the correct way then I'm liable f
  14. Anglian Water pays £50,000 after water pollution incident READ MORE HERE: https://www.gov.uk/government/news/anglian-water-pays-50000-after-water-pollution-incident
  15. Hi all, We received a judgement from the county court for the reposession of our property if we dont pay the judgement debt of £2,450 and costs of £1,450 for an outstanding Anglian Water debt. This despite us having a arrangement direct with AWS to pay £50 monthly on the current balance. The judgement applies to 2 x charges against the property made by AWS which went to court. Is it possible to defend against this judgement at such a late stage? Judgement was made on 25th Jan giving us 28 days to deliver possession of the property to AWS.
  16. I own a pub last year got hammered with rate rises which has had a pretty rough impact on the business.... even though they aren't yet at the peak of the new ones the amount on rent and rates leaves cashflow very tight. I've had Engage services contact me for a debt of just over a grand they've refused any payment plan saying they intend to disconnect. The account is a business account, however the pub is downstairs and we live above it with 2 young children there too. I know residential addresses cannot be cutoff but business can be but we only have one source o
  17. Can any Southwest Water customer legally be issued a debt demand and then be taken straight to Court for a CCJ with no defence ? Southwest Water debt letters and their CCJs again, they seem to be the bane of people's lives. Hi, to save starting a new thread I'll use this for Southwest Water "debt", which looks to be a Southwest Water Christmas [problem] . An elderly member of my family lives in a retirement complex, and received a demand for a Southwest Water debt, with a County Court claim (leading to a CCJ) just before Christmas 2017 (dirty trick really, there was
  18. Tests show billions of people globally are drinking water contaminated by plastic particles, with 83% of samples found to be polluted https://www.theguardian.com/environment/2017/sep/06/plastic-fibres-found-tap-water-around-world-study-reveals "The US had the highest contamination rate, at 94%, with plastic fibres found in tap water sampled at sites including Congress buildings, the US Environmental Protection Agency’s headquarters, and Trump Tower in New York. Lebanon and India had the next highest rates." "European nations including the UK, Germany and France had the lo
  19. HI All Many years ago I moved into a rented property, I rang Anglian Water and in formed them I was the new tenant and I was going to be paying the bills. I received bills every quarter which I paid. 3 years later I moved out and phoned Anglian Water again to make them aware of this and the lady on the phone said you moved out 3 years ago and we have been charging a standing charge and you owe us £1800> I explained that I didn't have that kind of money and I would have to pay it in instalments which they agreed to £52 a month. I have now finally managed to get a
  20. To quote from Thames Water on their Assessed Household Charge Now I was assessed in late 2008 and placed in band 1 and have been billed band 1 ever since. Only recently did I discover that the single rate also exists so have applied for it and been accepted. Now luckily I have a copy of my original meter assessment form (completed and signed on the day of my assessment) which states on it 1 bed 1 person.......... I can't remember a bill or leaflet that advertised that they had brought in a lower rate I was eligible for or I would have applied for it. So the q
  21. Hi, I purchased a hot water cylinder back in march and it has developed a leak. I contacted the manufacturer and I have been told that I need to return it to the retailer and they will send it to the manufacturer. I have also been told I will need to pay for a replacement while the leaking cylinder is being checked for faults, if a fault is found I will get a refund back to me. I'm not very happy about having to pay for another while I wait for them to decide if there is even a fault on the leaking one. I would have expected someone from the manufacturer to come and inspect it.
  22. Hi, ive had a CCJ claim form in the post recently-ish for a roughly £1500 dept to Southern Water. On doing some research i came across the Water Direct scheme which would allow them to take the debt and future costs direct from my benefits which seems ideal for me. I suffer pretty badly with anxiety so even tho a debt like this SHOULD be a priority its very easy for me to completely ignore things like this while off fixating on anxiety issues for months on end. i just contacted Southern Water and they were pretty good and helpful but it seems they could only help me sor
  23. Sorry for the long post: I have been busy looking for ways to keep as much money as I can in MY pocket. By this I mean I always pay my bills on time and often in credit. I wanted to save money on my water rates and looked in to getting my supply from the water companies directly. Currently my bill is £10.35pw. Not a lot you may think! But this is paying the Council directly as they get a discount for being a huge customer. They appear not to pass this saving on to their tenants.... The interesting point on this matter is that you will be paying a share of other peop
  24. Id really appreciate some help on this, I always pay my bills and I'm annoyed I'm getting chased for this. The Problem Me and a room mate lived in a 2 bedroom flat, arrangements were made by a student only letting agency on behalf of the landlord. Before signing we were told we had each got £8 a week allowance for gas/elec/water, but that the landlord would be handling the water bills. A few weeks ago I got a letter from a debt collection agency saying I owe the water company for the property £260. I didn't respond to any letters from the water company because I haven't live
  25. Have had letter from them to state in future they are switching to 6 monthly billing instead of quarterly. No doubt there will be a large range of those who won't be able to pay - unless you go with their preferred method of payment, Direct Debit.
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