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Found 12 results

  1. Hello, I am unable to purchase a ticket at the railway station as the ticket machines are card only and the ticket office is permanently closed. I approached the guard before boarding the train and asked him if I could buy a ticket. He said yes and told me to board. When he came through the train, he told me that the battery on his machine had died, so I would have to buy one when I changed at the next station. When I went to buy a ticket, I was confronted by a member of staff who told me that I would have to pay a penalty fare for travelling without a ticket. I explai
  2. Hi guys, I'm having an issue over my student oystercard usage. I received an email on the 8th of November stating that i would need to interview at a southwest trains station with regard to "several incomplete journeys" with relation to my oystercard. Admittedly there does appear to be instances, based on my oystercard transcript showing me tapping my oystercard in at one station and not tapping out. I have never been approached by a ticket inspector etc without a valid ticket, and i have never intentionally travelled without a valid ticket. My question is can i be pros
  3. Hi guys, Firstly I know I've done a ridiculous thing, but here's my story, hopefully you can help: When I was travelling from a station the ticket office was shut and the ticket machine was 'out of order' So I boarded the train. The train conductor went to sell me a ticket, when I opened my wallet i realised I had left my card and cash at home. He said I could get off at the next stop without a fine, however I stayed on as I had a really important meeting. He proceeded to give me £20 increased fare, however, out of pure desperation and panic I gave him my old
  4. My daughter has received a pre-court action letter from First Great Western. It states that she is in breach of the Regulations of Railways Act 1889 and requires a payment of £84.70 within 21 days. £80 of this is a charge towards costs incurred. I am rather upset at this as she did try to pay at the station she departed from and was unable to as no staff were manning the ticket office - they had put up a sign - and no one came through the train during her journey to enable her to buy a ticket. Also just to confirm – she waited in the queue with 4 others until the
  5. Hi all, Can anyone help or has anyone been in this situation? On the 10th April I was in Redruth, Cornwall and needed to travel to Bristol. On arriving at Redruth I found that the ticket office was closed (it was around 5:30pm) and found that there was not a ticket machine at that station. I did not believe this was a problem, as I knew that I should be able to purchase a ticket from the guard, and so I boarded the 18:11 service to Bristol Temple Meads. When the guard came into my carriage, I promptly asked for a ticket from Redruth to Bristol Temple Meads, with a 16-25 railc
  6. Hello there, I hope you lovely people can help and offer some advice... I received an 'unpaid fare notice' from First Great Western exactly 7 months ago because I didn't have my young persons rail card with me (it was stolen on the train). They treated me badly and the experience was very distressing (lady made me cry), I disputed the notice within the 10 days given, and sent a long letter as well as all my original documents to their address (tickets, notice, etc.), asking to be pardoned from the fine due to the bad treatment and the fact that the fine
  7. I took a train from Paddington to Castle Cary back in June, and realised upon arriving that I had forgotten to bring my Young Person's rail card. This was a genuine mistake, and I hold a valid rail card. I was asked to pay for a brand new fare on the spot, which was £100. As I couldn't afford to pay at the time, I was later sent a letter asking me to pay a penalty of £152. My original ticket cost about £23 as it was both an advance fare and reduced further by the rail card. I have sent two letters admitting my mistake and providing evidence of my
  8. Can some one give me a bit of advice please, i have just taken over a public house and the previous tenants were using the property as a cannabis farm and were abstracting electricity, the police requested wpd to cut the power for safety reasons, the property had the power cut off from the under ground cable. my question is, will wpd charge me for re-connection and if so how much am i looking at:?:
  9. I have a debt from 1990 being collected by Robinson Way & Co. the Loan amount was £5735.00 which included £735.00 of PPI. APR was 29.84%. I paid almost £7600.00 off and got into difficulties, moved house and prayed for the best. Robinson Way tracked me down, scaling the Rear fence, knocking on doors etc and ringing my workplace. I have been paying Robinson way £32.00 per Month now for as long as I can remember. I have a letter from them saying they have purchased and are wholly repsonsible for the administration of the account / debt in 2006.
  10. Hi, this is my first post. I was stopped today by a FGW enforcement team as I got off the train at Windsor. The issue is I had used my wife's monthly ticket for the journey from Slough. I had actually driven from Uxbridge where I work to Slough to meet my wife who was on the train from Paddington; she had a patient to see in Burnham (she's a physio) so there seemed little point in her completing her usual journey to Windsor to then drive back so we did a swap; she took the car, I took her ticket (with photo ID). We didn't think it would be an issue, the ticke
  11. Hi all, I am writing to ask for advice on a letter I received recently regarding a train journey I made on 18th September 2013. On the date in question I was late arriving at Ashton-Under-Lyne train station, as I approached the station I saw the train (the 7:49am to Huddersfield) pulling in to the platform so I ran for the train and just managed to jump through the doors before they closed. I arrived at Stalybridge train station and exited the station by the side of the pub (as I have done on numerous occasions to have a cigarette on my way to catch my next train), however, as I
  12. Hi, I think I might have got myself into some kind of [problem] and an very concerned. I'll try and make describe my situation as simple as possible, please ask if you need any additional information. I am currently looking for work and was emailed by a company called tech innovations who found my CV an a jobsite offering me a job. I signed an online contract( don't know the validity of this). They asked me to receive money into my personal account and then transfer it via western union. They make many claims than this is all legal and just want to transfer mo
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