Hi A colleague received a telephone call from an enforcement agent who had got their employers details from the council regarding a council tax debt. They are trying to sort this out but the enforcement agent was very aggressive and unhelpful (and asked if we knew where their partner works). Has the council breached data protection by giving these details to the collection company?

Lowell Solicitors sent me a letter in December 2018 saying on 08/08/16 a CCJ was entered against you and you were ordered by the court to pay £50 per month. I haven't paid anything on it. It says they are considering options to enforce the CCJ as its in arrears. The amount of the CCJ is £499.13 It also says to avoid the possibility of enforcement action we need to agree a payment plan with you. This CCJ was issued years ago to an old address, i now know it's my responsibility to inform them of my new address and my circumstances at the time would not allow me to do that but i was just hoping for some advice. It was originally a Capital one credit card. Thanks

Hello, I have today received a letter from High Court Enforcement Group Ltd demanding payment for an old university tuition fee debt. I have recently changed address and I had no idea this had got to the court stage, so I didn't get a chance to respond to the claim. I would like to be able to get this case back in the court system because I would like to defend it. The reason I didn't pay the tution fees is that after one term I realised the course being taught was nothing like what they had detailed in all their marketing. I soon realised that this MA course was not going to help me any further with a career and would just add another £10,000 debt to my student debt already. Had I known that this was at the court stage I would gladly have defended the action against me. I know it's my fault I didn't inform the University of my new address but I am now on long term sick and awaiting treatment. I am in receipt of ESA and in the support group, I get the full benefit after the DWP changed their decision once they had received medical reports. I really hope at the very least my current circumstances will delay the debt process escalating further but I really don't know what to do. I have never been in this situation before and I know once it's at this stage it's very serious. I really didn't need this. I have just about managed to keep up with all my current bills and debts with minimal income but this is something else. Any help or advice would be very gratefully received. Jake

Hi, I parked in a loading bay for what felt like no more than 15 minutes and received a parking ticket. See images attached. I couldn't see any signs that clearly displayed the time allowed or the terms and conditions. Is this legal? Please let me know if you need any information and thank you CAG in advanced!

Hey, chaps, quick one. I received (out of the blue) a letter from Gladstone claiming instruction of legal proceedings against an alleged parking charge. This is the first I've heard about this. They're demanding £160. 1) Luckily, their solicitor letter went to my parents, as I moved address (and updated this back in 2018). 2) Their letter is dated 25 Jan 2019, alleged charge was on 24.02.18 3) Looking at the date, and thinking back to that time, yes, I was 100% parked on their car park. However; - I recall what the event was (local Rugby match) - Parking was in fact paid in full at entry (on match days, they had a parking attendant in a high vis taking payment at entry and handing out 24 hr tickets) - they do also have machines, but this is something they have done for a very long time - Of which, I've paid the front-man and never had a problem. - I had 3 people in the vehicle who also saw full payment. I've contacted ES parking online 15.2.18 (disputing this charge and noting all above)... and as of yet, low and behold, no reply as of yet (I'm now going to send recorded delivery). Obviously, almost 12 months later I'm not going to have the ticket, so I feel I'm being royally stung. Do I have a leg to stand on?

i had to pay marston money, called them and aranged the payment to be taken in 3 instalments… i thought all was done and dusted i just received a call that i hadnt paid the full amount, and that i must have messed up aranging it with my bank. although i didnt contact my bank at all, i only aranged it through marston themselves and even confirmed at the end of the original call that everything was sorted. the guy i spoke to (called me on a mobile number) said i hadnt paid in full however i had aranged the direct debits with marston who failed to take the full amount in the last payment. they took money, and the full amount was available at the time, they just didn't take enough which i found out just now after checking my bank statement. after informing him that i had aranged it with the marston call centre, he told me he will send an enforcement agent and that i would owe another £265 (ish) didn't ask me to pay the extra before saying this, just jumped straight to that after i said i had arranged for the payments to be taken and it must be the fault if the company. apparently, its my responsibility for marston to take the correct amount according to this guy. what are my rights here? guy was pretty rude calling me son and pal and making it out to be entirely my fault and not the fault of marston.

Hi, does anyone have any experience with EEO's? We gave the keys to a Spanish property back to the bank at the height of the crash in 2008, came back to the UK and started to rebuild, and didn't think much about it again - a "live and learn" experience. We have just had a letter from some UK lawyers acting on behalf of Banco Sabadell, with what seems to be a fairly generic letter, with a few details and some slightly strange language like "Banco Sabadell understands that your failure to make payments may have been an oversight on your part" - a 10 year oversight! They are claiming 85,000 euros which we assume is the mortgage, less proceeds of auction, plus various costs and interest. Letter gives us 2 weeks to repay in full, or respond to letter, to avoid "continued legal proceedings". The letter then suggests they may make a charging order against our UK property - "your credit rating will be affected negatively" They also suggest they will report the debt to UK credit agencies. Come to an agreement with Sabadell to repay the debt and they won't report anything to the credit agencies. And lastly they would seek a bankruptcy order to force a sale of any properties in order to recover the debt. I have read some slightly worrying things about European Enforcement Orders and how they can supposedly be used to carry out a judgement in another country in the UK without any appeal or legal intervention in the UK, providing the case in Spain was uncontested. Statutes of limitation don't seem to apply, due to (possibly unfair) contract terms in many Spanish mortgages. So, my understanding is that if the Spanish lender was granted an EEO that was uncontested, they could seek to recover debts originating in Spain by making charges against an individual's assets in the UK, including other property. I read a news clipping from 2010 where it seemed that this was happening to a couple from Wiltshire, but I can't find the result of that case. And I'm struggling to find any more examples since then. The letter seems speculative, and possibly designed to scare people into coming to payment arrangements, particularly if a number of years down the line there are people who have built up some equity again. But, it does mention an ability to make charges against assets, without mentioning any specific legal processes, which must mean an EEO, so it is slightly concerning. The irony of the Spanish banks all being complicit in inflating the property bubble and lending to anyone with a pulse, and then being bailed out is not lost on me..... cheers

Hello, Please can you help? Since July 2018 I have Marstons chasing a debt for Severn Trent which I was unaware of until they sent me a hand delivered letter, informing me they had a high court writ. I promptly filed a N224 form to Apply to stay the writ and Set Aside the judgment. However, I misread the instructions prior to the hearing and took my defence statement to the September hearing and presented it to the judge, the application was dismissed as I had not filed the defence statement prior to the hearing. The following day I applied again for a Apply to stay the writ and Set Aside the judgment using N224 and submitted it online. Now in November Marston have decided to chase the debt again and are visiting my home with hand delivered letters. As, I had not received anything from the court, I called them and I found out they had not received it. On the 9th of November, I submitted the N224 by hand to the court, I contacted the High Enforcement Officer and he told he will be executing the writ as there has been a stay order granted by the court? What can I do/ please help

Hi, first post for a few years on here under a new user name so how I'm doing this right! Husband received a PCN from CE Ltd. He met a friend for KFC, they got chatting, lots to catch up on and he overstayed by 18 mins. He won't have paid any attention to any signage but he was genuinely a customer. Does he have any grounds to contest this as he was actually using the carpark as a customer or do we need to suck it up :/ Thanks in advance

I have received a CC claim from Civil Enforcement Limited, following a series of demands after parking in an off-road car park in Croydon. I wrote rejecting the initial claim when I received the PCN, I did not get a response so I did not respond further. I have read the thread CEL ANPR PCN Claimform - Croydon Poplar Walk car park. and I intend to reject the claim and responding as per CPR 31.14 Request to use on receipt of a PPC ( Private Land Parking Court Claim) Wanted to clarify a couple of points and confirm if I should change any of the standard responses proposed to alladin78 My case differs slightly in that I paid using the convuluted phone in system, however 20 minutes after I left the parking area (I was only there for less than 15 min most of that reading the sign on how to pay!) I received a text To confirm your parking session and for security purposes URGENTLY reply with your vehicle registration only 1min later another text was received stating As you haven’t confirmed your vehicle registration your parking session has not been booked. Please call the number on the signage As I was driving for 1-hour I naturally did not see these messages and frankly it would be unreasonable to expect a response within 1 minute to confirm booking. A cynical person might suggest that this convoluted payment system is deliberately designed to frustrate payment in order to issue PCN. Claimant is Civil Enforcement Limited The Claim Form was signed by Civil Enforcement Limited (Claiments Legal Representative) Claim reads Claim for monies relating to a parking charge for parking in a private car park managed by the claiment in breach of the terms + conditions (T+Cs). Drivers are allowed to park in accordance with T+Cs of use. ANPR cameras and/or manual patrols are used to monitor vehicles entering + exiting the site. Debt + damages claimed the sum of 182.00 then follows the violation date time of entry and exit Thanks in advance for your advice/assistance

Hi there.. I have recently been dealing with NEWLYN debt collection agency due to my council tax arrears that has already been to court and they have a liability order to take my belongings etc.. I am in a large amount of debt to many companies, agency's. Had my head in the sand for a while but finally got myself back on track and dealing with it all. NEWLYN is one of my smaller debts only 500ish left now, as it was court ordered and a government debt I decided to sort this one first... Which has now left me wanting to just bury my head back in the sand again. .they wouldn't accept my repayment amount which I could afford. They scared me into accepting a payment which I really couldn't afford. I struggled and made the first 2 weeks payment. But could only pay 40 on the third week rather than 50. They have told me now that I have broken the agreement and want it all In full otherwise a removal truck will be at my address 6am the next morning. Giving me about 12 hours notice.. Unless I could make the original repayments again.. I told them I couldn't afford it that's why I had a broken arrangement. But they wouldn't have any of it. I have read lots of old posts from 2008 ish and they have helped me a lot. I was wondering mainly if anyone knows if anything has changed since then etc.. For better or for worse. Really don't know what to do as charges and interest is building up.. Any help would be really appreciated. Thanks Tristan

Hi I've got two PCNs from two different London boroughs and a congestion charge from TFL. The two PCNs have been sent to the traffic enforcement people for a warrant to be issued. The TFL one is probably going down that road now I reckon as it went from £80 to £160 and now at £240 to be paid by last week. I called the traffic enforcement people and they told me to approach the councils to ask for time to pay. Ditto TFL. I tried for several months with the councils but they won't give me time to pay which is why the tickets have gone from like £60 to £128 and £173. Actually the £128 ticket didn't respond to my emails at all. TFL are horrible anyway so not sure it's worth even calling them. I wasn't even aware I had entered the congestion charge zone until I got the ticket about a week later but I didn't have the money to pay for it. Does anybody have any advice for me - or is anyone familiar with what might happen next. None of these tickets were intentional on my part, but it's either heat the home, buy food or pay these - well actually cannot pay these as they cost more than the food and heating combined for a month or so. I don't know whether to offer each of them £5 a month or what. If anyone can advise I would be very grateful. thanks

Having a few issues with Civil enforcement LTD They got my car in a pub car park in the east riding of Yorkshire where you have to go in the pub to let them enter your reg plate but this wasn’t made clear in the pub. I received a letter first letting me know about this parking charge when it stated that I hadn’t paid at the discounted rate of the first letter. Never received the first letter at all - so been trying to get out of this ticket Wrote to Civil Enforcement limited and they told me it was tough as they sent the letter and didn’t matter if I had received or not Tried appealing the ticket with POPLA but couldn’t. as Civil Enforcement limited wouldn’t give me a code to appeal the ticket. So POPLA wouldn’t entertain me So went one above and then Emailed BPA but they said they didn’t get involved in disputes such as this but I learnt that Civil enforcement LTD pay a membership to them I then got a letter from the solicitors on the behalf of Civil enforcement LTD. They have offered me a payment plan of an extortionate rate of £236 for been in this car park for 12 mins :mad2: Is there any way I can get out of this, Happy to provide more details if need be Thank you in advance

HELP!!!!!! Please ....... My 16yr old son went through a bus lane back in November 2017 on his motorcycle, the first we knew about it was when we received an notice of enforcement totalling £175 through the post from Marston’s on 29th March 2018 but the letter was giving us until 25th March to get in touch for a payment arrangement. We rang them and explained that this had been received after the date to come to an arrangement and this is the first time we had known about the fine. They were most unhelpful saying that the full amount needed to be paid to stop further action. I asked for evidence of the offence and they did not have this and suggested I speak to SWindon Bpurough Council. This we did and also they were inhelpful saying this was now passed to marstons who were dealing with it now. We explained that had we received the PCN’s we would have paid the priginal fee of £30. They had no photographic evidence as there files were now closed on this and everything was with marstons. We filed an out of time order with the TEC had no response and now we have a removal notice today for £408. My son is on full time education does not work as he helps me at weekends as I e just been diagnosed with cancer. He has no way of paying this and marstons will not accept an arrangement they only want full payment. I’m happy to pay weekly to stop this action if only they’d listen. My son no longer has the motorcycle as he sold it to use for tools for his college. Can someone please help or advise. I know the usual keep doors and windows locked but I need a solution to the problem.

Hi, back in November my daughter received a PCN from Civil enforcement ltd. stating she hadn't paid for parking. The parking was in a conservative club that you had to pay for on your phone. S he arrived at 12:08 and left at 12:27. In this time she didn't have her phone on her so ran into the shop to see how she could pay as the club was closed. (the only place to park to visit this shop is the club). They couldn't help so she returned back to the car and left. She later received the PCN then a letter from ZZPS saying they will instruct their solicitors to chase up the now £140. Then another letter arrived from QDR wanting £236. Now she has received a claim form from Northampton from civil enforcements saying she will be going to court. We are not sure where to go from here. Any help would be appreciated Thank You

Hi guys I wonder if you could offer advice please Jbw enforcement agent appeared at my home this morning looking for my 21 year old son. I did not open the door no will i. Son is not here at the moment but i do have a bed wardrobe ect in my dinning room for him to use if he was to be here - no belonging other then some clothes and odd toiletries and no car in his name. Notice just says enforcement for warrant £616 And a ref number . phoned son who told me to open his mail and discovered letters about non payment of dart charge from march this year. 2x £115 one of the numbers matches the number on the enforcement notice the other does not Whats the best way to proceed from here please ? Are they likely to try and take goods from my home ? Should son contact the bailiff with a offer ?

I am a member of a gym which has a small car park. When you attend the gym you have to input your car reg inside the gym. I bought a new car in March and on the same day I collected it I went to the gym, inputted my car reg which as it was new the system wouldn't recognise. The attendant told me not to worry and I signed in as usual. Of course I then receive a PCN which I appealed and provided confirmation from the gym that I was a member and attending the gym at the time in question. For some reason the appeal was turned down and I have now received a demand from Civil Enforcement threatening escalation to a third part collection agent and possible proceedings. As the gym whose car park it is has confirmed I was there can CEL demand payment. What is my next step. Is there a standard letter I can send to CEL advising that they have had confirmation from the gym that I was there and signed in.

Hi Thank you for allowing me to post on your informative website. I am after some advice please. A CCJ was entered against me, mid May this year for £2300. I’m not disputing that I don’t owe this money. I have received a notice of enforcement from Shergroup Enforcement telling me that if I don’t contact the by 5pm on the 23/6 I can expect a visit at home. The letter only arrived this morning. What should I do if they turn up. Obviously I won’t answer the door to them or sign anything. The property belongs to a housing association. I have a car but it is on finance but I’m guessing to be on the safe side I should hide it. I have two vulnerable children at home both under the age of 16. I will be able to clear the debt in full in a couple of months. Thanks J

Hi all, I wonder if there is anyone that could advise me in a pressing matter. Below are the details: Myself and two others held a lease for a commercial property between June 2012 to June 2017. In 2015 upon the breakdown of the business we had agreed with the landlord to surrender the lease and hand back the keys. The keys were handed back amicably however we were foolish in not signing any documents and neither was any provided or suggested. Until this time all business rates had been paid and settled. In the last two weeks a letter was received at my parental home (where i resided at the time but have not been for the last few years) about a liability order that had been at the Mags Court. This letter was handed to me via a family member and this is the first instance were i learnt about any of this issue. I immediately called the local council and told them the facts who had informed me that the landlord had informed them that we were liable for the business rate payments for the period of August 2015 until June 2017 (beginning the the circa when the keys were handed back and end of the original lease) I advised the council that the lease was surrendered upon agreement with the landlord and there was no paperwork besdies WhatsApp messages providing undoubtable proof that there was an agreement and the keys were given back to such extent the landlord requested the keys so that he could put it back on the market. I sent the council copies of the WhatsApp messages to review and explained the circumstances. They did not respond to this. Earlier this week, a family member called me to inform me that an Enforcement Agent had visited my parental address looking for me. The Enforcement Agent was informed that i do not live at the address - he spoke to a 15 year old 'minor' and left some correspondence. I was supplied with this Enforcement Notice and proceeded to call the Agent informing him that i did not reside at that address and asked him why he had spoken to a child to which he replied he was not aware and then claimed that this is the address that they have. I complained and asked him why a sensitive piece of correspondence was left in the knowledge that i did not reside there and i currently have no fixed abode. I also questioned him on their registration with the Information Commissioner (i am a Data Protection expert) and noticed that the company Onesource was not registered and in a number of places are non-compliant with Data Protection regs - he immediately hung up. I proceeded to contact the business rate team and asked them if they had reviewed the WhatsApp messages to which they replied they had not but would not review them as they do not think it is sufficient but asked me to speak to the landlord and get some documentation. Having spoken to the landlord he refused to acknowledge that we had agreed to terminate the lease and would not speak further. However, upon reading 'implied surrender' there is no doubt that the nature of the messages provide outline that 'the agreement is inconsistent with the continuation of the lease' as such there is an 'implied surrender'. I again messaged the council and asked them review the messages as there is no prescribed method for an 'implied surrender' if they are not able to do so then they should escalate. This is all in addition to a notice to the Information Commisioner with regards to the data processing activities which are non-compliant and subject to substantial fines. My family members at my parental home (whom i have little contact besides a younger family member) are as far as i am aware working on a Statutory Declartion to advise the council and enforcment agent of my non-residence. I did not receive any correspondence from the council or courts as i do not live at the address and any that was sent there was likely returned or destroyed - i do not know. I have tenancy agreements for residences that i resided over the last few years but do not want to provide them. As mentioned at this time, i am living with some friends and couch surfing whilst i find a place to rent. I have not assets or cars or anything of substantial value - not even a TV in my name. Additionally, I am no longer in touch with my business partners and do not know exactly where they live. They only have my address. The business was run under a Ltd company (now dissolved) but the lease and business rate were in individual names. Is there a way to appeal to the courts? or the council? What are my options? I would appreciate any advise you can give me.

CAN ANYONE WHO READS THIS PLEASE GIVE ME SOME THAT IS CORRECT AND FACTUAL BECAUSE I HAVE TO HAND IN MY DEFENCE FORM AND EVIDENCE TO THE COUNTY COURT TOMORROW. This is something I think everyone should read as it may help you defend a sec 21 and eviction. I will give as much information a possible without it becoming to long to read or confusing. I will refer to the Landlady as She or Her. In August 2017 I moved into a self contained unit in a house that had been converted to 6 flats each with electric meter, bathroom, simple kitchen unit but still classed as a self contained studio. She did not take a deposit to avoid depositing it. Even the kitchen and bathroom had been converted into flats. as it had been done a few months before the other 5 tenants and i had moved in there was a lot to been done yet the landlady still demanded the £800 monthly rent. In addition the electric had been sub metered and we/I were have not been given a top up key or card we had to give Her £10 every Sunday and she would use a disposable prepaid card then tore it up so we could not read what was on it. She was charging us 20p kwh day or night. She put the heating radiators on when it got cold in December and put it on a timer to suit her as she was paying for it. I noticed that the extension at the back had walls that were not straight and all partition walls had no insulation. Heating the place got very expensive costing Me £40 a week. That suited her very well that she gave every tenant an electric blanket for Xmas . All the other tenants praised and thanked her saying she was the best landlord ever. OK I WILL EXPLAIN VERY BRIEFLY By now it was clear that getting them to report her to the council would be futile so I did it myself in January. They told her and she gave me a section 21 as tenancy was 6 months. I read it would be invalid if name was spelt wrong and she put a O instead of A. I had broken my leg badly mid January at work so was off for the next 6 months and being self employed the council now paid my rent. BTW....4 other tenants all on ESA and taking illegal substance paid for by tax payer. I thought council would take action but nope. I lived in a hostile place but they slowly came around to listening to me when I showed them how she was robbing us. It was only 30 June 2018 that a enforcement notice came from the council stating no planning permission and illegal use as flats that has to be rectified within 4 months of the notice. I thought finally they took action even though very late. 11 July an eviction notice is put under my door saying I had to be out on 19 July. Seems she had had a tenant get all important mail so I did not even get the defence form. i text her and asked where all that information was and she just replied i have until 19th. On 18th in went to court with a few photos of the place and n244 to stop eviction and give me a hearing and got one for 20th. On the 19th she came to the house and thought I was out I could hear her shouting to a tenant in room 6 above me as I am 4, asking why he didn't tell her I went to court etc. I ignored them and did my research for hours trying to find something to help as I knew the wrong spelling would not be enough when she tell court a lie that I got all letters from court. I was up all night and went to court for 10am and she was sitting there looking all confident. what I did was to tell the judge that the sec 21 was invalid because the EPC she gave me was not valid as law state every self contained unit must have its own EPC. she must pay me £200 and face a fine of 5000. I went on to say the GAS cert she gave me was also invalid because it has a Beko gas stove test results in the kitchen....OPPS, there is no kitchen in the house or gas stove, I went on to say the law says if she sub meters electricity she can't charge more then what she is paying the supplier and if she did she is to pay me back double plus the bank of England interest rate (needs better explaining I m writing fast as its getting late) she charge 20p and at times was paying 10p. The Judge had to look up everything I said for 30 mins then came back and told her I made my case the sec 21 is cancelled. She did say anyone can say they didn't get the defence form and he explained that when I got the eviction notice I contacted her and took action in taking evidence to court, And that did not make a difference because my EPC evidence is water tight. She kept insisting about the defence form so the judge said he will give me the form and other docs and I should file my defence form in 14 days which is tomorrow. to make things worse she offered me £500 to move out as she needs the property empty to do the work and I turned it down. She turned my electric off this past Monday saying she was changing the meters. Yet I told her I was doing my evidence for court and she kept it off all day. My question is can counter claim and ask for the £920 paid in electric, £200 for epc, my time and expenses gathering evidence and the stress I been through in the past 2 weeks or do I have to file separately in small claim court? I also want the court to award me an amount that will get her to know she is not above the rule or law because she has 12 other tenants living in the same type unit as I and just yesterday she tried to rent flat 1 that got vacated when she gave a sec 21 because he spoke up to her Thank you for your time.

I received an enforcement notice on 23 July 2018 for PCN issued by Harrow council on 14 March 2015. Prior to this I had not received any written communication about the original contravention as it seems that the original PCN was sent to my old home address. In July 2017, whilst paying for another PCN (issued in June 2017) from Harrow council on the website I learnt about this older PCN (from 14 March 2015). I had approached Harrow Council via email (they do not have any phone number) and enquired about this PCN. I told them I had never received any communication on the March 2015 PCN, and whether they can resend the PCN to my current address and what is the dispensation for paying the discounted amount given that I was not aware of the issuance of this PCN. I was informed via email reply that: "Unfortunately we are unable to resend to your current address. If you wish to challenge the charge please wait until you receive the Order of Recovery where you will be able to make a declaration on the grounds that you didn't receive the original charge." In regards to your question, an Order for Recovery is the next stage after the Charge Certificate. When it is issued, you can file for a Statutory Declaration form. This forms give you the opportunity to challenge the Notice." Following many email follow-ups to the Harrow Parking, I got an Enforcement Notice for the Outstanding PCN amount requesting a payment of GBP248. The Enforcement agency did not know anything about the statutory declaration form and they essentially advised to speak Harrow council. We agreed on an arrangement where I pay GBP75 and pay remaining amount over next 3 months which allows me to go back to Harrow council and challenge the original PCN. Few questions I have: 1. Do I have any possibility of challenging a PCN after the Enforcement Notice? Especially given the original PCN was never sent to me? Or should I pay the full GBP248 enforcement agency fine? 2. Can I challenge request a reduced payment of PCN assuming that I am at fault as I never got an original PCN where they do offer a discounted payment? I will appreciate guidance from the members from the forum based on your experience on this matter. Thanks for your help.

Hi, I am asking this question on behalf of a friend who doesn't know about this website and doesn't have any computer experience. She works at pizza hut and gets free parking, she just has to register her car so that the cowboy company knows that she is exempt from a ticket. Her car was in the garage so she used her mothers instead totally forgetting the car wasn't registered as exempt. Civil Enforcement then issue her with a ticket as it was parked there over the 2 hours granted. She has asked pizza hut to confirm it was her car but they say they can't do anything and she has to take it up with the parking company. She tried and obviously, they didn't want to know. She just wants to know where she stands with this as it was a genuine error and she should have been exempt Thanks for any advice

Step daughter has received enforcement from Jacobs they have told her she must pay £230 per month she cant afford that, she paid £200 which is the amount they said they needed to stop enforcement. Jacobs will not negotiate a lesser amount so she might as well not go to work. Ive read guidance to la but is it likely that a council who issues a liability order after 3 months are liable to care that the level of payment by their contractors is punitive. any advice on how to proceed would be gratefully accepted.

Sorry about the length of this post but this was just beyond a joke. Three years ago my car was seized by Newlyn PLC. Here are the cirmumstances that I am not sure about the legality of it: 1) The vehicle was clamped at 8:49 on a friday evening and removed from a public road 21 miles from my home. I thought when on a public road they had to wait 2 hours before removing the vehicle if the keeper is not present. If those two hours occur after 9 at night and 7 in the morning they are supposed to wait for the next working day. 2) Due to moving house when the PCN was issued (I admit I did forget about it) I did not recieve any notifications. Even though I reregistered the vehicle to my new address Newlyn & Harrow council sent the notices of enforcement to the wrong address. The warrant was to the incorrect address yet after the seizure they managed to find the correct address to send furthur fine notices to. I thought having the incorrect address on the warrant of seizure made it invalid. 3) This was my work vehicle and was only worth around £600. I was and still am self employed. This was explained to the individual that seized the vehicle and I was told it was tough luck and they had every right to take it. I understood that tools (Which were in the vehicles boot) & vehicles related to work that are valued at under £1000 could not be removed. I raised a complaint with the office who claim at no point did I tell them that this is a work vehicle since they record all calls. I explained that I had as per their instructions contacted their enforcement agent. 4) I could not afford to pay all the fees so had to let them auction the vehicle off. I told them to come and collect the keys and the logbook. They refused (By Phone) and hit me with locksmith and DVLA Fees. The DVLA Fees are a joke as the next point will tell you. 5) Around 2 weeks after the vehicle was auctioned off I started receiving Bus lane & Parking tickets from bradford MDC. I naturally contested these and send the proof of seizure & auction to bradford MDC. Bradford told me that this proof was insufficient and that I was still the registered keeper of the vehicle so was liable for all fines in relation to the vehicle. This I believe is incorrect the problem is I had to pay them due to the fact that Bradford MDC has taken out orders of liability against me while the appeals were still being processed. Do all councils tear up the rule book when it comes to money? DVLA would not take any action or help me with this situation since I did not have the new keepers details. Newlyn would not disclose them. When I questioned how I was supposed to send DVLA notification all I recieved was a "We Comply fully within the law" crap they give as a catchall. I think this one £65 parking ticket ended up costing me directly & indirectly over £5000. I know there is no way to get anything back since the industry is legalised theft but is there any way to make life uncomfortable legally for companies like Newlyn PLC. This is not about getting even and is more about trying to enforce change in both councils & the collection industry.

Hi, I'm looking for some advice on a PCN that was issued last year 07/09/2017 for parking at Croydon Poplar Walk car park. I did park there on the 7th September, and didn't make the payment as I think my phone had issues (or I forgot) and called up the number the next day when I remembered on the PaybyPhone site/board to ask how I can pay for the previous day as when I checked the website I couldn't find any other contact number. The operator told me she couldn't help me as there was no mechanism to make a back dated payment. I've parked in the same car park multiple times and always made the payment. When the first letter came, I remember vaguely I called to say I tried to make the payment the next day, but they wouldn't have any of it, and said the notice in the car park says clearly that the payment needs to be made within 30 minutes of parking. I tried appealing on the call saying I had tried to make the payment the next day and explained I'm more than happy to pay the parking fee with an appropriate interest for it but the fine of £60.00 seems a bit steep, but they didn't budge. I tried to search up the actual legal owners of the car park, but couldn't find any details for them. Subsequently, I got a few letters from Civil Enforcement where the money owed kept going up, but after trolling through a few sites which recommended ignoring these letters, that's what I did. Then I got a few letters from ZZPS which had threatening tones (and amount kept increasing, all of which I threw away) and then got a couple of letters from QDR solicitors, the last one dated 25/5/2018 threatening stated they would obtain a CCJ, which I kept. I didn't do anything, as after looking up similar letters the general advice seemed to be to ignore them. Last week I got a Claim form from County Court Business Centre, Northampton dated 11/10/2018 which looks very legitimate as it has the county court stamp (albeit a bit faint). The amount now states £331.59!! Feel like I should've just paid the £60.00 last year. It seems a bit unjust that a £5.00 parking fee should end up having such a huge fine!! What should I do? Any help will be greatly appreciated. I've attached the first page of the claim form (it has 4 pages in total with page 2 being a 'Response Pack', page 3 is "Admission (specified amount)" - lots of sub-sections and is double sided ending with a declaration. Page 4 is "Defence and Counterclaim (specified amount)" - also double sided with lots of sections. I've also attached a scanned copy of the letter from QDR solicitors. Please help me.. feeling very anxious now! Kind regards Al