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  1. i had to pay marston money, called them and aranged the payment to be taken in 3 instalments… i thought all was done and dusted i just received a call that i hadnt paid the full amount, and that i must have messed up aranging it with my bank. although i didnt contact my bank at all, i only aranged it through marston themselves and even confirmed at the end of the original call that everything was sorted. the guy i spoke to (called me on a mobile number) said i hadnt paid in full however i had aranged the direct debits with marston who failed to take the full amount in th
  2. New crackdown on rogue agents to protect renters and leasehold homeowners READ MORE HERE: https://www.gov.uk/government/news/new-crackdown-on-rogue-agents-to-protect-renters-and-leasehold-homeowners
  3. Letting Agents Registration and Code of Practice Comes into force 31st January 2018 ***Scotland Only*** The Housing (Scotland) Act 2014 made provisions for the mandatory letting agent registration, regulation and training requirements in Scotland. Housing (Scotland) Act 2014: http://www.legislation.gov.uk/asp/2014/14/contents/enacted Part 4 of the Housing (Scotland) Act 2014 makes provision for the registration, regulation and training requirements for letting agents in Scotland. They include a mandatory register of letting agents, a ‘fit and proper’ person test, training req
  4. Hello, this has been an on going thing since 2015 ! it's a long and boring story but i hope someone can give me some advice. i'll try to start at the beginning and explain the situation as best I can. At the end of 2015 I was selling a car that i personally owned, it was a cheap skoda that I sold for ~£500, this was around november/december (sorry I dont remember the exact date) the buyer requested that he keep the full V5 as he was driving the car out of the country to his home country that same day (Czech i assume) his english was really poor and it was difficult, but we
  5. I'm assuming there is a precedent to this. I have a debt to the Council for back Council Tax which I have been paying back as and when I can afford it. Today Bristow and Sutor sent an enforcement agent (who told them he was a bailiff) while I was out and luckily they did not let him in. Nothing, apart from a few items such as my bed and an old stereo which is worth pretty much nothing, on these premises belongs to me as I am just a lodger here and the room is furnished by the landlords. I have never denied that I owe something but the amount is in dispute I have told
  6. Every day, without fail, I receive an enquiry about an enforcement agent charging 'multiple fees' and in fact yesterday, two enquiries were received on this forum on the same subject. Clearly there is a need to provide guidance on this subject. In 2014, the Taking Control of Goods Regulations 2013 (and other supporting legislation) came into effect and introduced significant changes to previous bailiff enforcement. The situation now is that when the enforcement agent receives instructions from the creditor (commonly; the Magistrates Court (in the case of court fines) or local authority
  7. This new bill seems to have escaped debate on any of the forums. It was introduced last month in the Commons under the ten minute rule and is due for second reading on the 11th March http://services.parliament.uk/bills/2015-16/regulationofenforcementagentscollectionofcounciltaxarrears.html http://www.publications.parliament.uk/pa/cm201516/cmhansrd/cm151028/debtext/151028-0001.htm#15102833000002 Yvonne Fovargue (Makerfield) (Lab): I beg to move, That leave be given to bring in a Bill to make provision about the use of bailiffs and other enforcement agents by local authoriti
  8. My Partner has rents out a small flat the previous tenant stopped paying rent for the last three months and did not vacate the flat until a Court Order was issued. The tenant overstayed by over two months from the end of the lease on top of being well out of pocket on the let, the Estate Agents are asking for another £400 for their fee because the tenant stayed on longer! They know the tenant did not pay, they know about the Court Order so to try and stick on an extra cost when the tenant was not wanted plus the loss of earnings my Partner in
  9. Hold onto your hats, this gets quite confusing! ... I have received a section 21 from a rogue London Landlord after complaining to the council for serious disrepair. I signed a tenancy agreement back in 2010 and the Landlord was a different company, but we paid our rent to a letting agent who managed the property. The company I now refer to as my landlord has been in charge of the maintenance of the property since 2011, yet the Agent still collects my rent payments. We have just last 2 weeks received a section 48 - which i have not signed receipt of... The landlo
  10. My daughter is working abroad for a short while and has put her house in the hands of a letting agent ,who i think are ripping her off. She paid all the fees up front , and if any maintenece etc needed to be done they had to contact her ,or myself to gain permission. Which they agreed no problem . They had a tenant waiting for my daughters house who the letting agent knew personally,. The first month, a bill was issued for cleaning the house pre occupation . The letting agent said the house was filthy, after WE had scrubbedit from top to bottom . WITHOUT permission they had sent cl
  11. A month ago, a regular contributor to this forum (Dodgeball) started a thread on here about the ‘sale stage fee’ of £100 and when it should be charged by bailiffs. The regulations were completely overhauled in April 2014 and there is (and will continue to be) a great deal of differing of opinion about the wording and application of the regulations and will no doubt not be properly resolved until a court makes a judgment. Unfortunately, Dodgeball’s thread was once again the focus of unwarranted attention elsewhere and with this in mind, the thread ended up running to seven pages.
  12. Do you RENT your home, If so, then you will know that good landlords are very very hard to find, Getting a repair done can be very difficult, or have you rented from a landlord who would suit the name slumlord more. There is currently no compulsory registration scheme for landlords or letting agents, I am petitioning the government to sort this out, Compulsory registration will help improve the industry, keep tenants safe from rogue landlords, and improve the quality of properties for rent. Please click the LINK below and sign this petition, You never know, it may help to improve your ho
  13. The following press release has been issued today,1st September; New Professional Association founded for Certificated Enforcement Agents. Following the implementation of the Tribunals, Courts and Enforcement Act 2007 in April 2014, and a year of consultation with Certificated Enforcement Agents, a New Professional Association has been launched to represent Certificated Enforcement Agents and will be known as The Certificated Enforcement Agents Association (CEAA). It has been formed by Enforcement Agents for Enforcement Agents, representing those that act on the front line of
  14. Hi all, Looking for a little help. My daughter recently found a suitable property to rent so signed up with the estate agents and decided t rent the flat, which was sold to her as £450 including water and electric (I was present when she was told this) they took a deposit of £200 plus the signing on fee and she was told that there would be an initial £100 charge towards electric and water which she would get back when she informed them of who the gas supplier would be and confirmed she had informed the council regarding her council tax. Her moving date got moved forwards by 2 weeks and
  15. Hi there, I am in the process of buying a property as a first time buyer and have had an offer accepted on my ideal home but no date to move in as I am waiting for my late father's estate to be completed. Since the Seller has accepted the offer, his estate agents have been calling me 2 or 3 times a week for updates which I don't mind but they have also been contacting the solicitor who is dealing with my late father's estate in Scotland! They did this during the time I was in Cuba on holiday (no wifi available there so I was in communcado!) and the solicitor in Scotland was led to
  16. Our house is on the market, the estate agents are useless, 4 viewings in almost eight weeks! we have to give 28 days notice but are tied in for 12 weeks, week 8 today, can I give my 28 days notice today, or do I have to wait until the 12 weeks are up then give notice? Also they said they would pay for the epc, which I am sure is required by law before house is marketed (?) this they haven't done yet..... are they in breach of contract? thanks folks!!
  17. Hi, Today enforcment agents came to my home asking for a person that dosent live here for a year now. I made a mistake by letting them in. They said they had the right to take any goods to disharge the debt the person has. I explained to them that he dosent live here, show all my documents including tennancy contract, bills, etc. They still said they are going to take the goods and then i need to send the documents to the council to get my items back or i can pay the sum and they are going to leave. They send i can get refund from the council as soon as i provide t
  18. Can enforcement agents force entry? For Council tax and business rate debts? I was under the impression that was a no unless invited in, was I wrong on that? More questions and a copy and paste from a site shortly, after receiving an answer or two ok?
  19. Just a quick one, this is regarding my partner's debts which are a thread elsewhere, but she's mid applying for a DRO. All her debtors bar one have put everything on hold - Jacobs are just being greedy, inconsiderate and bullying. Got a letter today saying unless a payment offer is made (have been advised by the National Debtline NOT to make an offer as Jacobs are one of many creditors) they will send out a "Debt Collecting Agent". Now the previous letter threatened court action but she has received NO court letters so presumibly it hasn't been to court yet. But if I'm ri
  20. For the past few months rumors have been circulating that a new 'bailiffs association' was being set up. Rumors were true and the new association was formally launched on 8th December. It is called the Certificated Enforcement Agents Association (CEAA). The Vice President is Andy Coates who has been in the enforcement industry for over 20 years. He has worked for some of the largest enforcement companies and is well known within the enforcement industry given that he owns a large training company and runs training courses for new entrants to the enforcement industry. The President
  21. I don't know if you people can help much, as we are actually in Gibraltar but most of the laws down here a copy and paste from the UK. Long story short we moved into our current apartment in February and to be honest had nothing but problems some of which I have listed below, 1 the shower leaked all over the bathroom floor every time it was used and the tray had a sharp crack in it, this took 6 months for them to fix. and now the drains smell so bad in the shower that we have to keep a glass over the drain hole to keep the smell down. 2 The bathroom tap developed a leak this too
  22. The following story appears on SCOOP today: Officers from Camden Council were left red-faced after High Court enforcement officers gained entry to the town hall last Wednesday and began seizing thousands of pounds worth of local authority owned TVs, computers and printers to repay approx £7,000 owed to a resident. http://www.hamhigh.co.uk/news/court-crime/chaos_at_camden_town_hall_as_high_court_bailiffs_seize_council_computers_to_repay_debt_to_resident_1_3788428
  23. Hi Like so many others i am also a victim of Phoenix Business agents. I would like your advice please. In 2011 Phoenix sent his rep. When the agent came to us he said the same things as with others that you pay cheque of £1600. and the amount will be fully refunded if the business is not sold within 6 months. As my wife was not keeping well i wanted to sell my business (off licence and New agents) fast. I was working somewhere else as my wife was handling this shop. As always they hardly took any efforts to sell the business. So after 6 months i cancelled with them and they charged
  24. Hi Everyone, I'm in a bit funny situation here, and I would like to know my rights. I found one flat on Zoopla, called the agency and scheduled the viewing. We viewed the flat, but pictures on Zoopla are not representing this flat. After we viewed flat, we said to the agent that we are interested but we did not gave formal offer, agent told us that she will send us form where we can put the official offer to the landlord and we did not signed anything, we asked agent how big discount we can get if we pay upfront for 12 months and agent told us we could get about 50£ less pcm if we of
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