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  1. Hi, I would greatly appreciate some assistance with this parking issue. Apologies that this is a bit long – have tried to summarise it. I live in a cul-de-sac (close) and until a few years ago the local authority tried to CPZ the close but found that it was private land belonging to my housing association. It is a small close with bays that residents park in. The local authority persuaded my housing association to get a private parking contractor which caused an almighty confusion between the residents and the housing association. To cut a long story short, PEA Parking got
  2. Hi need some advice on this please. I'll try to keep this brief basically we don't have allocated parking, you can't park close to the house as there's no road up to it so I need to park as closely as possible. I have asked the housing association many times for disabled parking and they've delayed and now their latest excuse is they need to survey the other tenants, why they need to ask other tenants when i'm the one asking for what I think is a reasonable adjustment? I'm not in a wheelchair but I do receive both elements of PIP and I do have a mobility scooter, some days the
  3. In our contacts, it says we must give access to our properties when required. The Housing Act 1988 states "In accordance with the Housing Act 1988, your landlord or letting agent must notify you in writing at least 24 hours before they wish to enter your home". They're not giving notice and are sending people without notice and then sending tenants letters when the tenants turn them away due to it being a bad time. I'm guessing the law overrules the landlord?
  4. We recently made a request to our housing association to be re-housed due to health problems and my wife suffers with mobility issues. My wife's doctor also provided a supporting letter to the housing association to verify that there were health problems. The housing association arranged for their own independent occupational therapist to assess my wife's mobility issues and to provide a report to the housing association. The housing association agreed that there was an urgent need to be re-housed although the property must have a number of major adaptions in place and the housing associ
  5. I have number of plastering defects around the flat that i rent from Radian housing association. Im a complete failure when it comes to anything diy related so have asked if they would do it as i feel it falls under their responsibility as quoting from their online documents i would only be responsible for 'filling minor cracks in plaster'. The defects are several 'plaster pops' where the head of a nail/screw protrudes out the wall with a head of plaster on it giving a kind of roundish raised head of cracked plaster which protrudes when any weight is put on the wall.
  6. Hello For 10 years I had a quarter share in a HA flat. I always paid my occupancy charge (rent on the three quarters owned by the HA) on time. When I moved in the HA actively had a list of people suited. I got the impression that several people looked at the flat and it was sold quickly however by the time I gave up the tenancy in December last year I was told (this is not in my terms and conditions) that I must sell my share on the open market. Hopefully the contract will be complete any day now but in addition to the mortgage on my house I was told I must continue to
  7. Statutory intervention in Wellhouse Housing Association - June 2017 Can be downloaded here: https://www.scottishhousingregulator.gov.uk/publications/statutory-intervention-wellhouse-housing-association-june-2017
  8. My mother has been a housing association tenant for 12 years. Recently, she has had to come and live with me as she is unable to live independently at the moment. Housing Association found out that she was not living at property for a short while and served Notice to Quit which ran out today. I wrote to the HA saying that I have been let down with removals and explained my situation that I work full time and have caring responsibilities and need more time to arrange something. Just had Housing Officer at my door saying that they have taken possession of the property on the date of expi
  9. ....after being caught prowling trains to film up commuters’ skirts. Oh dear, oh dear https://www.thesun.co.uk/news/3133778/british-parking-association-quits-film-up-skirts-patrick-troy/
  10. Awoke to a letter from my housing association (Radian) today charging me £60 for dumping a sofa bed in a communal alley. I was a little surprised as ive not ever owned a sofa bed at this property. I gave them a ring but the person who deals with it was not available and is going to ring me back. All i could find out was that someone had apparently seen me do it. I was looking for advice on what i can do about it. Can they throw charges at people like this with such flimsy information? is it enforceable? i asked for the persons details but they wouldn't give me them, isnt evidence supposed
  11. I would like some advice regarding the rent to home buy scheme. we entered the scheme some years ago and was told within the paperwork and contract that we would receive the first years rent back toward the deposit and fees. when the term was up the housing association wrote to us asking if we were going to buy the property. in this letter they said the first year rent allowance would be deducted from the asking price upon the completion of the sale. because we did not have the funds for the deposit ourselves as we were expecting the funds from the housing association we had no alternative but
  12. Sorry if this is in the wrong section . I would like to send a subject access request to a housing association but i am not sure on how to proceed. We think there has been some major mistakes [ deliberate ] in procedure in dealing with complaints & we feel that there is cover up being covered up . Who do we SAR What legally can can we request , we would really like internal cross department communications if possible but all data held on this case is our aim. Apologies if this sounds stupid but we really have no idea on the SAR procedure & how to obtain all informat
  13. Can anyone give me advice? We were first in line for a Housing Association bungalow and a multi viewing was arranged last Monday. It was pouring with rain and there was no electric so very dark. We looked around with the 2nd, 3rd and 4th in line, some with babies which made us feel very uncomfortable. We had to make our mind up at that viewing and although we had some reservations about the size felt we had to say yes there and then or lose it. We had to pay the first month's rent immediately although obviously we have not had chance to let our (private landlord) know and give noti
  14. I have been harassed by a neighbor because I wont be his friend. I am from a domestic violence background came out of a refuge and I am an attractive woman in my 20s with mental health issues of anxiety and depression (also recently diagnosed with PTSD due to current events) The HA placed me between two older men, this wouldnt usually be a problem but they both became obsessed with me. I had to tell both of them to please stop knocking on my door, I am private. This is when the false noise complaints from downstairs firstly came however I wasnt the victim because he was elder
  15. A couple of years ago we lost our house due to ill health, we sold the house to a housing association so we could still live in it, as we liked the area. Thrilled to have a house in a popular area the HA snapped it up and promised to help us, and look after the house, so we'd have no worries except rent. They did some modernisation, including double glazing that apparently amplifies noise from outside, and redoing the kitchen floor and a new roof. About 6 months later, we noticed damp patches on my son's bedroom wall. Both he and my wife are asthmatic, so damp is a real issue. I cal
  16. HA have done things i believe are a breach of data protection and it is bascially to turn everyone against me, it is two particular housing officers who are starting this hate campaign because they have lied and claimed the tenant upstairs is allowed laminated flooring and he is not. 1) I asked the HO not to speak to police about my case, she did this anyway and she also used my "block" on her speaking with police against me (even though i found out she did) 2) HO has told tenant above me I am getting an eviction notice. I was informed this information via the mediator. I spoke to t
  17. we have been bidding on properties for over 3 years with this housing association, but in band d, after having shelter involved as environmental health say out property is not safe to live in. Shelter sent the reports and our sons report about his disabilities, we have been bidding with no problems for 3 years, then all of a sudden i couldn't log on to there system, after calling them, i was told the application was deleted due to rent arrears on a old property, of which we had paid off, but still want 1500 in charges from us!! i not happy, Environmental health have said this house
  18. I moved into a housing association property around three years ago. I received a letter from the housing association today stating that they now intend to introduce a service charge for the TV aerial maintenance costs and the door entry intercom maintenance cost. The reason why these new costs are being introduced from the 1st April is that when the tenancy agreement was signed the housing association did not apply the correct charges for provision and maintenance, however they will not be seeking the recovery of previous costs. Surely because a contract had been signed it cannot be
  19. Trying to get a bit of advice for my step daughter, as with most teen tenants they can be a bit noisy at times and she had some justified complaints made against her, she has listened and turned things around and now has stopped the noise however the complaints keep on coming, the last one came today in writing stating on the 1st of December there was people urinating on cars in the communal car park and that she was verbally abusive towards another tenant, My step daughter was not at her flat all day having stayed over a friends the night before and I myself picked her up at around 5pm I had
  20. Long but i would appreciate some answers, im so sick of these people and their treatment against me, so i beg you help if you can. I lived in one of their properties after coming out from a woman refuge for 4 years with no problems, however my ex boyfriend found me and kept harassing me. I was living in Brent (lets say) and on my report from the police and national DV workers it CLEARLY stated i cannot be re housed in Brent. However i was re housed in Brent, i took this property as i was TOLD if i refused it i will be kicked off the management transfer list as im o
  21. It's a brand new build, and is suppose to be very energy efficient, however I'm not convinced it has been properly insulated. The heater is a "heat exchange unit", so there is no boiler in the property, just a big unit somewhere else which pumps hot water to each flat which is used for hot water from the taps, and heating. The issue is that I would leave the heating on its highest setting (30), for several hours at a time, but the flat never gets warm, it stays below 20 I would imagine. The radiators warm up (can comfortably hold your hands on them), but no where near the temperatur
  22. I'm a secure tenant in a property. I've recently contacted the landlord asking if they will give permission to let me build a conservatory. But they are refusing to give it! They say its because it will cause more expense if they need to do any maintenance however there is nothing to maintain above where it would be as everything is plastic and maintenance free. It states in my tenancy agreement that I can make improvements to the property as long as I get the correct planning permission etc. but I don't need it as its within the alowed limit and the are not allowed to unreasonably withhold co
  23. Hi there, I am hoping for a quick bit of advice. I move into a new property of Monday, and the housing association have told me the following - 1. They want to take photos of myself and my wife for "their records". I am not particularly happy with this as I dislike cameras in general. It makes no mention in my tenancy of this. 2. As we are on Housing Benefit, they want us to start paying £10 a week in anticipation of Universal Credit, so we can build up a credit on our rent account. I have not had to do this with my current council place. Again it makes no menti
  24. The following press release has been issued today,1st September; New Professional Association founded for Certificated Enforcement Agents. Following the implementation of the Tribunals, Courts and Enforcement Act 2007 in April 2014, and a year of consultation with Certificated Enforcement Agents, a New Professional Association has been launched to represent Certificated Enforcement Agents and will be known as The Certificated Enforcement Agents Association (CEAA). It has been formed by Enforcement Agents for Enforcement Agents, representing those that act on the front line of
  25. I rent a ground floor flat from the Housing Association. There was a leak from the flat above (also circle 33) which poured into my cupboard over a period of weeks. (Just found out today after I noticed a stench which smelt like a gas leak). It has ruined the electrical items stored in the cupboard, but circle 33 has stated that they will make good the leak from above and damp proof my cupboard, but I will have to claim on my own insurance for the items damaged. Is that correct? I thought they took responsibility but I could be wrong......
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