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  1. Is that the same for housing associations? As I know some rules are different between private landlords & them. They turn up & issue a safety certificate every year after less than 15 minutes of being on site, essentially they run the boiler check the gases & everything else is visual which is why I was querying the fact they didn't even do that last time. The only maintenance done is to change the little screw in filter in front of the boiler they don't even take the cover off in the last 10 years that's the only maintenance they do each year. As for CO poisoning I read the same stats, I know it's a lower risk with oil but equally I know locally of a couple of households who ended up requiring hyperbaric treatments from oil boilers, our old place boiler was outside so risk was even lower but not the case here. I'll just write to them again then, if they'd just reply & say yes it's fine or no we need to do it again but they don't ever reply just "we've passed it on to our assets team"
  2. Thank you Have wanted to do that, unfortunately cost is the issue it's a min of £150 here off contract that I've found, we live hand to mouth plus have to pay off the budgeting loan to cover removal costs at the moment too, otherwise I'd have done so before now but ESA doesn't go far in the first place minus budgeting loan & bedroom tax & well you know how it is. I've got a tribunal coming up if that's successful might be able to do something then just feel as the landlord it's their responsibility to do this properly, our old property the cert had all the emissions figures as we had oil. On top of that when we did get oil in it the system was faulty too (not the boiler tho) I guess I'll just have to try another recorded delivery letter & try another complaint just wondered if there's a particular law to quote if a boiler must be running to be certified safe
  3. Hi We live in a housing association home, moved in via an exchange in July. When we moved in the oil tank was dry so we had it filled immediately. When we did paperwork for the exchange we were given bundles of stuff one of which was a boiler safety certificate. It was missing all figures for emissions tests just said "N/A". I'm assuming given the previous tenant had no oil there was no combustion test done. I've asked the HA many times since July Inc in person during a visit here & no one ever gets back to me. I wanted to know is the cert valid without a full boiler test or should it be done again? Realistically we're relying on CO alarms in the house as we have no idea what the boiler is doing? I would've thought it needs to be done again, properly but am I right? On a separate note the asbestos report was garbage too as we reported a plumbing issue a month after moving in & there's an asbestos water tank in the loft in use, not mentioned on that either which lead to the plumber walking off site (in a huff as it wasn't in the report) & still hasn't been sorted either. Anyway thanks for any advice.
  4. Hi Elderly 85+ she'd had a Barclaycard on/off for decades. She received 2 cheques from Barclaycard this week both for around £1400. The attached letter say they've sent the average payout as they have records she had PPI on the 2 accounts & the dates, but they do not have any records of what she paid & for what (which sounds like rubbish to me) She doesn't have any records either what do people think, take the money & shut up or take it further? If so what do people recommend next? Thanks
  5. Yeah i'm trying to find something similar now but the Lowell and utility debt thing is a bit rare as I understand it? I'll have a good look round tho, thanks
  6. Not using prove it letter was simply saying that's what i've done previously and they haven't replied at all Went to edit previous post to format it etc and left it too late so apologies that my answers aren't clearer
  7. Right i've now done all of that just got to take letter to the PO but it's otherwise all done as suggested. What's next please? Thanks ever so much you've been great
  8. Ok just waiting for the Gov Gateway email now
  9. Name of the Claimant ? Date of issue –13th March 2019 (only received recently had follow up letter acknowledging mistake their end and deadline is now 11th April 4pm) Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total) - 11th April 2019 16:00 ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total Particulars of Claim What is the claim for – the reason they have issued the claim? 1) The defendant entered into a supply and service agreement with EDF under ref:xxxxxx 2) The agreement later ended but a liability remained outstanding for payment 3) The agreement was latere assigned to the claimant on 27/11/2017 4) Despite repeated requests for payement the sum of £300 remains due and outstanding And the claimant claims a) The said sum of £300 b) Interest pursuant to s69 County courts Act 1984 at the rate of 8% per annum from date of assignment to date of issue accruing at a daily rate of £0.069, but limited to one year being £25.08 c) Costs Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC ( Pre Action Protocol) ? A letter dated 18th March titled Notice of claim issue and debt collection letters nothing else Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No same address for past decade What is the total value of the claim? £420 Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? No When did you enter into the original agreement before or after April 2007 ? After Is the debt showing on your credit reference files (Experian/ Equifax /Etc...) ? No Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Lowell Were you aware the account had been assigned – did you receive a Notice of Assignment? Can't remember seeing one but was in 2017 according to them so might not remember seeing it Did you receive a Default Notice from the original creditor? No Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? No Why did you cease payments? Left company never got a final bill despite providing final readings What was the date of your last payment? Well before 2017 possibly 2015 Was there a dispute with the original creditor that remains unresolved? Only proof of debt no bill and no way of knowing if debt was from meter readings or if they estimated it Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No The date for claim is 13th March but I also then received a letter dated 26th March saying there was a technical problem so the claim wasnt posted on time so you have until 11th April 4pm to respond. I have sent a copy of the prove it letter to Lowell again saying look I sent you this twice in 2018 and you never replied and now you want to go to court, if you provide the proof and it's correct and valid and withdraw the court case I will negotiate to pay it if you don't part of my response to the case will include the fact you have not provided proof of the debt. As said before "happy" to pay it if we owe it but they never get back to you and just send out their template debt collectors letters until now. What do I do next, obviously I need to write a response to the court, suggestions? Sorry for delay in posting again i'm sole carer for my disabled husband so things can get a bit awkward sometimes, thanks for the replies much appreciated
  10. I haven't been an EDF customer since 2014 so guess it would be about then they're chasing from. I never got a final bill from EDF at the time so chalked it up to being OK then didn't hear anything until Lowell got involved a few years ago they've batted about for awhile since then sending letters threatening Last year sometime I wrote back with the prove it letter & they never replied to it just sent more threat letters until court papers arrived today I'll fill all info in Bankfodder requested later when I can get it in front of me quietly. They sent one of their usual you owe us this pay this now & it'll go away but as they never addressed my letter I ignored it, didn't say anything about court as I recall just a standard bully letter. No pre action protocol nor letter at all. Is it worth contacting them again? Am happy to pay what I owe just wanted proof they weren't fishing & amount was correct ie its not built on estimated readings etc
  11. Hi for a few months now Lowell have been sending the threat type letters to which I replied with the prove it letter to them (twice) which got no reply, haven't heard anything for a few months until today court papers arrive. Whats the best way to deal with this it's for energy from EDF from 2014 they now want about £400 but I couldn't see how we owed so much which was why I sent the prove it letters to them as happy to make arrangements to pay it if the amounts were correct etc. What do I do now? Thank you
  12. Rich44

    Rich v Abbey

    This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  13. Thanks, it was last week I sent it off. I suppose I might get lucky and one of the other scrappies I have contacted might take it without the full V5C
  14. Thank you dx100uk So that's all I have to do in relation to the notice? I told them immediately that the vehicle is not abandoned it's parked awaiting the V5 so it can be scrapped and i've emailed the landowner to tell them the same. Hopefully the DVLA will respond quickly to the V62 and can get this gone. Thank you
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