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  1. Hello About 3 years ago I had an issue with my pension provider and as a result placed an SAR with them, however they employed delay tactics and required various forms and ID documents to be completed. I know I should have done but never pursued the request. However under the new GDPR I submitted another SAR on the 30 May, recorded mail and signed for by them. They never acknowledged my request and never acknowledged a reminder I sent to them. Needless to say they have not complied. I intend to issue a claim in the County Court as well as reporting them to the ICO.
  2. Hi All, I applied to Lloyds for an SAR. The SAR was correctly made and accepted by Lloyds. I contacted Lloyds SAR Team via telephone, several times (at least three times) during the 40 day statutory period, and on each occasion, they advised me that there were no issues, and that they would be dispatching the SAR data, within the 40 day statutory period. The day before the 40 day statutory period was due to expire, I contacted them one last time. On this occasion Lloyds advised that because I had phoned them 3 weeks into the SAR period, and asked for specific informatio
  3. I buy and sell used spin bikes, I was approached by a customer who I had sold spin bikes to previously, they were expanding their spin classes and wanted to know if I had a particular brand of bike, I didn't have that brand at the time so I told the customer that I would be getting more in within 2-3 weeks for £150 each. I called a few of the companies who supply me but they never had any I searched eBay. I found a seller who had an auction ending that day for 10 bikes of the brand the customer wanted all in good working order, bidding was started at 99p, there wa
  4. nhs contracts? Hi all, i am now working in the nhs as part of the theatre department and in doing so signed the usual contract agreeing to working on calls, late shifts and weekends etc, the problem is that some staff are not taking part in this arrangement because of various reasons ( my cats scared of the dark or little johnny wets the bed) sanctioned by the managers and therefore the remaining staff are having to work extra shifts to compensate. My question is, are we all being treated equally and do we have any basis for taking action against the management. Any h
  5. I have a friend who has been messed around by a company for over a year regarding a potential debt issue when he expressed that the added strain of the length of time he had been waiting for their replies and dealing with the issue and misinformation he had been given had made him feel suicidal. He was expressing how bad their service was. A month later, after he sent the letter, he received a call from the police. He had to explain that he was not going to kill himself and had never had that intention either and when was this a police issue?. The company had coldly reporte
  6. bit long winded this one, sorry folks. I had been working for an outsourced company in a well known bank. Whilst in training I received strange emails from the trainer. This was following from a conversation in training were I asked a question. He explained (in answer to my question) it was in relation to couples who had a joint account and subsequently split. He said “say you and I were in a relationship”. Three days later I’ve seen he’s gone into my email and sent himself an email from my account/computer “that joint account we were talking about, do you fancy it? Can we get back t
  7. Hi, Please see attached. Your comments would be appreciated. convert-jpg-to-pdf.net_2018-05-04_20-06-00.pdf
  8. NOT SURE IF THIS IS THE CORRECT SECTION SO MODS.,PLEASE MOVE TO CORRECT SECTION IF NEEDED. A colleague at work paid a one off yearly fee of £183.48 to a company called 24/7 Home Rescue. This is for cover in the event of any breakdown on boiler, plumbing, drainage, electrical, Central Heating Systems, pest control etc. it is for anything to do with the home. The benefits include No charges for parts, No charges for labour, No call out fee, unlimited call outs, unlimited claims etc. Fast forward to 1 breakdown of a radiator being completely cold. A call was made to the co
  9. My mother has a phone contract with Vodafone, she's nearly at the end of the agreement and she would like to cancel it as she has no interest entering into another. She called them to cancel and to pay off any remaining amounts, however they cannot access her account because the main account holders name has been changed, nobody knows anything about this, the name in question is an Arabic name that nobody can pronounce for a start. Vodafone have essentially been useless and unhelpful, we're concerned that her personal data has been compromised, surely this is a breach of the Genera
  10. Hello, first time on this forum and was wondering if anyone could advise me, So i have been working for a company for 2 years lets call them "B" i have had no issues here but due to the time it takes for my travel i looked elsewhere for employment closer to home, i applied to a company local to myself i will refer to them as "F". I was invited for an interview and also had 3 phone interviews, after a few weeks i was offered the job via Conditional offer, i accepted this offer, provided the information required "references" and handed my notice in at my current job with "B".
  11. https://www.consumeractiongroup.co.uk/forum/showthread.php?296513-296513&p=3317951#post3317951 I am just considering this and contemplating taking court action against unregulated property manger who took a secret commission
  12. Hi everyone, I hope someone can help with this I am at my wits end! Barclays have closed my account and say they are investigating due to breach of terms, however there is £6500 in the account which I can't get access to or transfer to another account. They won't tell me anything and say I cannot complain because I closed the account even though I didn't! Background: Last year I did some work as a subcontractor for a company and my wages after CIS deductions were paid into my Barclays current account, after talks with them we agreed that I take over the full jobs (proj
  13. Hello, I sent an SAR to a company, they have only partly responded with bits of data, much has been withheld. I have sent a further letter stating that they have not complied fully with the SAR and that if i don't receive the remaining items, then I will proceed to complain to the ICO and take it to court. My question is, do i complain to the ICO first and then go to court for nominal damages, or do I make a court claim first, then send my complaint with the judgement to the ICO? Thanks.
  14. Not sure if this is the correct forum,but it's the only 1 closest to my query, it involves an employee. Last week when England knocked out Colombia, there were fans congregating in a town center , blocking the road, and 2 buses were blocked in. Several dozen fans were converging on one of the buses which was immediately outside the pub., rocking it, opening the entrance doors via the outside emergency door button. The driver attempted 3 or 4 times to gently shove a few fans off. 1 fan actually got onto the roof and was jumping on the roof. A harrowing exp
  15. Last autumn I checked my credit file and I saw loads of credit searches that looked like insurance - Aviva etc and probably a quote website, lots of mentions of LexisNexis. I then noticed that the date of birth given for the search wasn't mine - it was incorrect. So a fraudulent search had been attempted and what's worse, the credit reference agency had allowed it to happen and given out my data to loads of entities when the data used was partially wrong - surely this should have been spotted and therefore prevented from happening? I reported every search to the
  16. 11 years ago I was taken seriously ill and due to the illness I lost my job and ended up in a financial mess resulting in my house being repossessed. Thankfully my health has stabalised and I'm now starting to get to grips with my financial mess. Having checked my credit reports I noticed Natwest were reporting missed payments each month on two mortgages and a loan and hadn't recorded any of the defaults or CCJ's. I lodged a complaint with Natwest which they upheld due to inaccurate reporting of my credit file when one mortgage and loan had been paid off with a full a final sett
  17. bananas1

    Data breach GP

    I've recently been sent a letter by my GP saying that a member of staff has been accessing my medical records inappropriately. They don't go into any details like how long it's been going on for, how many people are involved or anything like that. They don't even say when the breach ocurred either. All the letter says is they've changed their procedures to stop it happening again, the person has been fired and they've reported the incident to the ICO. Now I just want to say I am NOT trying to claim compensation or anything like that this is purely about how this has now af
  18. Hi, Hope everyone had a good bank holiday. I (and three others!) missed crap signage and got a Contractual Breach Charge from Ethical Parking on my windscreen over the weekend. Just double checking that it is currently still best to do nothing until a notice to keeper arrives (between 28 and 56 days) before I take any action on one of these? Then if it (NTK) arrives on time post photos of it and signage on here for assistance? Just don't want to get it wrong! Thanks!
  19. As some of you know Scottish Power (SP) are terrible at everything they do! Story: Friend 1: I helped an SP customer get their account sorted, back-billing issues. Now that's sorted and redress was nice for the customer. Friend 2: I am currently helping sort their back-billing issues, some success so far. Now being smart a SAR was sent to SP for friend 2. In their name only . The data pack duly arrives within the 40 days, some items were missing, a quick email to SP sorted that out. Now its complicated, on listening to the cd's of the phone calls for f
  20. Anyone else had one of the emails reporting a data breach by Trusted Quid? Have I got any recompense towards them over this?
  21. Hi there My friend has been taken in by someone offering them 2000 custom made luxury bags at the cost of £2352 which she has paid by bank transfer. There was a verbal agreement that the bags would be ready in 8 weeks (I think) my friend paid the chap through a bank transfer and has not received anything and now has found the chap UN-contactable! The chap is in breach of contract (potentially) there is nothing in writing other then the paid invoice (attached). Can anyone recommend what the next steps are? My friend no longer wants the bags as it has been over 4 mo
  22. Hello I have an ongoing modest valued claim for noise induced hearing loss against three former employees that failed to provide protection, my current employer was not involved. I have recently issued a DSAR to my current employer and found that they have the particulars of claim including loss for damages against the three former employers!. Is this not a breach of the data protection act? why should a company not being sued have this information??? Thanks.
  23. I booked a professional Make Up Artist (MUA) for my wedding in August 2017 paying a deposit of £150 in December 16 to secure the date for myself, my mother and five bridesmaids. No written contract was made but the above details were recorded and receipted via Facebook Messenger. At the end of July I arranged a make up trial for myself, my mother and one bridesmaid to take place two weeks before the wedding at a cost of £190. The trial took place and the MUA agreed to forward a list of the makeup used and a start time for the wedding day as she didn't have time to do this on the t
  24. Concerning the issue of whether we are a casual worker or a an employee there is many criteria to consider for example the time we work for the employer, our skills, whether he employs us only in case of shortage or during peak time or he uses us in the normal running of our business...etc. However I would like to know if the conclusive evidence is not when the P45 has been issued because if it has been issued one year after the start of employment this means that we are now an employee. It is up to the employer to decide if he need us anymore or nor and as a consequence if he se
  25. I have to be very basic in the info i give for legal reasons but wonder if i can get some advise Person A, Purchases a Holiday in Person A's Name. Person A Invites Person B to join the Holiday. Can a Council Contact the Holiday company and request booking info who was on the list if they wanted to check out person B where Person A is not subject of any involvement / investigations. can the council / under data protection obtain this info legally? Person B is under investigation by council and Person A is not in any way linked to this other then the invite to come on Holida
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