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  1. Hi to all. At the end of October we had some Perfect Fit double pleated blinds fitted by a local company. 7 small windows and 9 large. A couple of weeks later I noticed one of the large ones was written on in biro along the top outside - lots of measurements! - which they took back and rectified. We paid extra for these type because each pleat forms a diamond shaped pocket when viewed from the side. The idea being it traps air inside for insulation from heat and cold. Last week I noticed that, on the outside, 5 of the 9 large blinds were coming away from the end fitting
  2. I bought a house 10 months ago and also the relevant buildings/ contents insurance. On the back of the house is a conservatory which I assume to be about 8 years old. At first the conservatory was fine no problems at all. However with the recent bad weather the roof has leaked quite severely. I paid to get this repaired and now it seems fine. I have now noticed really bad damp on one of the external walls and also noticed that the floor around by it seems to be wet. Can I claim on house insurance for this type of issue? The insurance company are aware there is a c
  3. Hello, Sorry, I really tried to keep the description as short as possible: On 03/03/2016 we called some conservatory companies in Devon and finally made appointments with two of them for the next day for a viewing. In the afternoon we sent them a floor plan with detailed measurements and other information about what exactly we wanted. BTW We had even searched the web for reviews about the companies and found nothing negative - just one positive review. On 04/03 an employee of the first company arrived in good time, and we noticed he had the document (which we had emailed the day b
  4. hi i hope you can help me i am new to CAG! to cut a long story short in september 2014 the sales person sold us a conservatory in our home and it was agreed the sizes etc and that the entrance in to the conservatory from the kitchen would be flat. the contract was signed on this basis and also that it would be completed asap as we had a new baby on the way. the company was a complete joke to deal with and we tried to pull out of the contract in the december 2014 because the director spoke to my husband like he was something he walked in and said the conservatory wouldn
  5. We have a dispute with a local company, Thermoshield Windows Ltd, which has dragged on for some months now. It's all about a new conservatory which they eventually finished we have an ongoing dispute and have withheld the final balance of £500 which is outstanding. They are now threatening legal action, even though they have never answered our detailed written complaints. I am just wondering if this company, based in Rochford, Essex, have a track record of poor build quality, unprofessional communications, lack of follow-up to genuine complaints?
  6. I'm a secure tenant in a property. I've recently contacted the landlord asking if they will give permission to let me build a conservatory. But they are refusing to give it! They say its because it will cause more expense if they need to do any maintenance however there is nothing to maintain above where it would be as everything is plastic and maintenance free. It states in my tenancy agreement that I can make improvements to the property as long as I get the correct planning permission etc. but I don't need it as its within the alowed limit and the are not allowed to unreasonably withhold co
  7. I am living in U.K. and am very infuriatingly humble explorer. I want to implement a conservatory outside my bedroom just besides it. Can anyone suggest some good home improvement provider in U.K. area? I am being suggested some names. But I am still searching for better ones.
  8. Hi all I hope I'm posting in the right place / as briefly as possible - my mother bought a conservatory in 2007. The firm that installed it dissolved in 2010, but a new one emerged effectively in its place - same family, same premises, same telephone number, basically the same name etc. Towards the end of 2013 one side of the conservatory started sinking into the ground because the foundations had been incorrectly measured (this is the assessment of several parties who have inspected it). The first quote has estimated the repair at around £4k. The 10-year guarantee on
  9. My husband and I purchased our house 2 years ago. There is a large conservatory on the back on the property which we fell for. We we moved in, there appeared to be a lot of damp and mould, particularly in the corners. We treated this with mould killer. There is also one part of the garden which is always damp; we dont know if there any problems during the construction of the conservatory as the vendor failed to state anything. We are concerned upon re-reading our survey, that it states that our solicitors should question about the construction of the conservatory as it
  10. We recently had a new conservatory installed and the structure was completed on the 12th December 2012. Since completion we have had a problem with a small but persistent leak. The conservatory has a double patio door with the fixed panel of each door adjoining a dwarf wall with a window above, however on both sides when it rains the concrete beneath the fixed panel in the corner adjacent to the dwarf wall develops a damp patch. The customer services repair guy has now visited on five seperate occasions to fix the fault the most recent one being last Wednesday when he removed all the glaz
  11. In your opinion what is the best way of reducing condensation in our conservatory which was installed in July. We cannot afford a dehumidifier at this stage due to high heating bills.
  12. I have a conservatory with a dwarf wall. The wall sunk by around 10mm on one side and mostly in the corner towards where it is supposed to be tied into the house wall. The conservatory company underpinned the area around 18months ago. They finally came back today to have a look at the damage that has been caused. The dwarf wall has come away from the main wall, the window ledge has dropped but not as much as the wall so there is a gaping gap where the wall has separated from the window ledge of which you can see daylight through. The floor has also dropped. He has filled the great big ga
  13. My parents commissioned a Conservatory, which was installed in 2008. Shortly afterwards, during 2009, the Conservatory started leaking, and after the company was called out several times, finally made an appearance, adding additional sealant. Similar problems arose subsequently, including internal leaking, but more serious problems with the guttering have been noted. In one case, a gutter end stop came off the gutter (an issue of bad workmanship may be established), and there has been damage to the guttering. A company rep has visited, and prepared a summary report. This was ove
  14. I'll try and make this brief whilst covering all the key points. Conservatory was built in 2005 whilst previous owners owned our house. We moved in in 2007 and from 2009 onwards there has been damp rising up the walls all over 3 of the 4 walls (all brick walls sparing only the patio door "wall" attached to the house). It's steadily been getting worse to the point where we got round to calling Anglian in April 2012. They asked us to pay £49 to transfer the guarantee from the previous owners' name to ours. So far so good. The initial site visit by, let's call him "Derek" (not his r
  15. Recently we have had a conservatory installed, but it seems we cannot insure it unless we have buildings insurance. Building insurance is held by the Housing Assocciation therefore we cannot also insure the building also as I believe it could be an offence. Recently many conservatories suffered hail damage and we do not want to be a statistic. How do we get around this one and insure only the conservatory?
  16. Last year we approached a company called SureShield UK Ltd in the West Midlands about having a conservatory installed. They gave us a reasonable quote, but then things went pear shape and we were not able to go ahead. We then contacted them again earlier this month and on the 11/05/2012 the sales person came around and it was agreed that the price would stay basically the same. As we did not have the cash for the deposit on us at the time and they could not take a card payment , it was agreed that within the next week a surveyor would call around and we could pay him. We signed the agr
  17. Okay - help comments and advise desperately needed here people, so thanks in advance. looking to install a rather large conservatory in the back, and had a super chap come quote me etc. as per normal did a bit of background research before agreeing to go ahead, and got a bit worried, companies house has them as registered last year not 26 yrs of trading - his answer is the new co name has bought out the old co name... no web site - his answer is it is being rebuilt and goes live tomorrow. no Fensa registration - his answer dont need it for conservatories, but he has got it for the
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