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  1. Hi, I purchased a Peugeot 207 from a reputable dealer (or so I thought) for just under £3000 just over six weeks ago. This car is on finance. The car broke down, the clutch has gone completely, just after six weeks and I have driven less than 200 miles in the car. The dealer are blaming me for the fault and are refusing to put this right. I have quoted the consumer law 2015 at them stating that they have to prove the car didn't have the fault when I purchased it. They are still refusing to deal with the situation and that I have to pay for repair. Now I am des
  2. Hi, I wonder if anyone could advise me here on my next step as I am disgusted by the service I have received from Samsung. I bought a Samsung 8+ from carphone warehouse around 4 month ago for over £800 all of a sudden the volume button jammed, I did not drop it or anything, it just stopped working all of a sudden. I took the phone into my local repair centre who said it would be £40 to fix, but as it is still under warranty to contact Samsung and get it repaired for nothing. This is where the problems started. Firstly they send a courier round to pick the phone up
  3. The main chaos was all about the cowboy builder to ask the facilitating payment fraud just after the garden wall he demolished in his plan. Make long story short ( go to the paragraph 14 ) ----------------------------------------------------------------------------------------------------- Claim Case registered in March 2014. * However, Halifax assigned its panel*claims management company (LAS) 7 July 2014 handle my case. * on 7*July 2014 The loss assessors provided by LAS confirmed the two hours*appointment commencing at*4pm,*10 July 2014. * LAS emailed me with offer*£65.
  4. We purchased a Vauxhall vivaro swb van on a 64 plate from new on finance from vanarama.co.uk. Since having the van we have had lots of faults with it such as: window seal incorrectly fitted internal lights not fitted correctly faulty air con faulty radio/phone pack (works intermittently) plus many more van was taken back to Vauxhall dealership who fixed all problems under warranty except for the radio/phone pack issue and the air con unit was fixed but only temporarily and is now broken again. We have contacted vanarama and the finance company to reject the ve
  5. Apple have issued an urgent iPhone and iPad software update (iOS 9.3.5) that included a patch for a serious security vulnerability. The vast majority of iPhone owners are probably on iOS 9 right now, but you should check and install that version right away The malware in question, which was detailed in a report from Citizen Lab and Lookout security, is a serious compromise that’s never been observed against iOS devices before. But you can guard your devices and your personal data against the latest security threat simply by heading to settings and hitting the update button. htt
  6. Hi, I am new user, I need some help with dreams who are refusing to repair my bed. I purchased a Titanium tv bed from dreams i have complain to the shop that the mattress doesn't fitted the bed and my pillows keep falling down the back of the bed i was told this so i can change the bedding. However, last month the slats broken at the end of the bed and side rail broken contacted dreams they sent out an independent assessor who couldn't even lift the mattress up off the bed my husband had to help him took a couple of pictures and send a l
  7. It could take Whirlpool more than three-and-a-half years to service and modify all of its fire-risk vented and condenser tumble dryers, new Which? research can reveal. With owners of fire-risk dryers already being told to get in line and wait up to 10 months for their machines to be serviced, it’s emerged that it could take Whirlpool several years to service the almost four million machines it says are still in UK homes. 5.3 million fire-risk dryers were sold to UK consumers between 2004 and 2015, made up of 127 models from Hotpoint, Indesit, Creda, Swan and Proline. Parent co
  8. Anyone who remembers those "I'm a PC, I'm a Mac" ads from some years back will surely remember that a key message that Apple wants to get across to potential customers was this: PCs have a malware problem, Macs don't. Of course, that message was partly spin — there had been malware for Apple computers, even before it had existed for PCs. But, as we reported last October, serious security holes have been found in Gatekeeper that could allow malware to completely bypass Gatekeeper's checks. But, as Wardle showed last year at the Virus Bulletin conference in Prague, there exists a
  9. After every flight, Qantas pilots complete a form called a "Gripe Sheet" which tells the mechanics about problems with the aircraft. The mechanics correct the problems; document their repairs on the form and the pilots then review the Gripe sheets before the next flight. Never let it be said that the ground crews lack a sense of humour. Here are some actual maintenance complaints submitted by Qantas' pilots (P) and the solutions recorded by the maintenance engineers (S) Apparently Qantas is the only major airline that has never, ever had an accident. P: Left inside
  10. Hi all, I have 2 bank account, one is Halifax other Lloyd's. On my Halifax account I could go overdraft £1250, in 2013 I move to new place and forget to inform Halifax bank about my new address, and at that point I did not use Halifax account at all. I was on overdraft around £500. At the beginning of 2014, Halifax canceled my overdraft, which I realize in March 3 months later, I quickly repay outstanding fee, informed about my new address and start using this bank account more often. Recently I was shopping for mortgage and have been informed that I had 3
  11. I have written a complaint on Virgin Media's forum re my recent treatment and service. I originally phoned over my Wi-Fi not working but it's opened a whole can of worms. I don't know whether I'm making a mountain out of a mole hill but I would like to think not. Please take a look and let me know whether it's me that being ridiculous or not.
  12. I bought a treadmill from a company called MK Trading via Amazon in October 2013. In February 2014 the belt started slipping all the way to the side and rubbing against the motor. Following the instructions to adjust the belt only worked for a few moments of walking on it and the belt slipped again. I asked the company for a replacement but the refused and it got repaired instead. I tried it once when it returned and seemed to be ok but then I had an operation so it sat in my hallway doing nothing till this week. Again belt slipping so I contacted the company asking for a refund. I
  13. My house insurance was due and I searched the net and decided to go with Home Protect this time instead of Barclays who were my previous insurer. I took out buildings and home emergency cover with Home Protect insurance...................I paid £230 which included £55 for the home emergency cover which included the costs of fixing the boiler/central heating...................etc and a further £35 for legal cover. A few weeks into the insurance my boiler broke down, so I range home protect emergency cover, they told me they would have to charge me to fix my boiler, as it was stated
  14. General heads up on this Under the T&C's it states "You are also entitled to a £70 Compliments card which you can redeem at over 130 high street stores. You will receive the card within 28 days of your supply start date or your tariff switch date." been told by British Gas Social Media Team via email this " Dear John Thanks for your email. I’m sorry you have not received your Gift Card. I have spoken to Edenred which is the company that send out the cards on our behalf. They have advised when your card was applied for by us, there were a few problems
  15. Chelsea Building Society is launching the market’s lowest ever three-year fixed rate of 1.99 per cent up to 60 per cent LTV. This latest product marks a record low for three-year rates and demonstrates just how much direct-only rates have fallen in recent months, considering this was a record-low two-year fix as recently as October. Chelsea Building Society product manager Brendan Gilligan says: “Borrowers choose fixed rate mortgages to give them peace of mind and make it easier to budget for their monthly outgoings. The Chelsea has made a strong start to mortgage lending so far this year and
  16. We recently had a new conservatory installed and the structure was completed on the 12th December 2012. Since completion we have had a problem with a small but persistent leak. The conservatory has a double patio door with the fixed panel of each door adjoining a dwarf wall with a window above, however on both sides when it rains the concrete beneath the fixed panel in the corner adjacent to the dwarf wall develops a damp patch. The customer services repair guy has now visited on five seperate occasions to fix the fault the most recent one being last Wednesday when he removed all the glaz
  17. http://www.moneymarketing.co.uk/regulation/fscp-banks-must-fix-claims-handling-for-ppi-deadline-to-work/1067726.article
  18. Chelsea Building Society is launching a market leading two-year fixed rate of 1.74 per cent up to 60 per cent LTV. The direct-only deal is available from today with a £1,695 fee. An offset option is available at 1.94 per cent. Chelsea Building Society product manager Sunjeev Sahota says: “We’re committed to providing the most competitive mortgages and are pleased to be able to offer another market-leading short term fixed rate. “The Chelsea has made a strong start to mortgage lending in 2013 and now we’ve reduced what was already an excellent best buy product by a further 0.15 per cent, w
  19. Yorkshire Building Society is today launching the lowest ever five-year fixed rate at 2.64 per cent and cutting rates by up to 0.1 per cent. An offset option is available for the five-year fix at 2.84 per cent and the product, which is available up to 60 per cent LTV, has a £1,495 fee. The product is available direct-only. Moneyfacts notes this product represents the lowest five-year fixed rate on record, overtaking the Post Office’s 2.74 per cent rate as the market leader. Link: http://www.mortgagestrategy.co.uk/latest-news/yorkshire-building-society-launches-markets-lowest-ever-five-yea
  20. As we know comet are in administration to keep the better half happy i brought her a nice new TV from comet have had the TV for 1 week to the day there is no sound and no picture Phoned comet helpline and a nice automated message gives me the phone number for UMC rang them to be told `we are not covering any products sold by comet as they have not brought the warranty` and have told me to go back to comet if you phone there help line due to circumstances beyond there control they are not able to take the call and to try later must say tv looks good sat in lounge until
  21. Hello I hope that someone could help me with this. I just moved a couple of months ago to my new house and I am renting with a letting agency. I specifically asked before we rented it if they would be the ones that would take care of any problems in the house as we had some problems previously with a private landlord and they said that they would fix anything within the property. As always, they told me to fill a list of amendments to include them in the inventory so they could fix them. There were quite a few small things that were not included in there inventory list as toilet sea
  22. I'm privately renting a flat and last week my boiler broke leaving me with no hot water and no heating. I let the landlord know on Thursday 1/11/12 and he booked a plumber who came on Monday 5/11/12. The plumber filled out a gas safety certificate and said that the boiler needs a new pressure switch. The landlord says he has ordered the pressure switch and will have it fitted towards the end of next week. Would it be unreasonable to ask to have it done sooner as by then I will have been without either heating or hot water for 2 weeks. I've had to wash by boiling the kettle and filling up the s
  23. Has anyone seen the new advert from BG ? BG have decided to offer cuts to customers when wholesale Gas prices fall.Strange that in the last 5 years of price increases,BG have always blamed increases in wholesale prices-If they are anticipating these going down anytime soon,no one else seems to know about it. They also cite costs in meeting energy targets and investment,which are surely not going to be changing ? 6% rise in 2007 http://www.telegraph.co.uk/finance/comment/9606025/Gas-suppliers-must-be-allowed-to-make-a-fair-profit.html 10%rise in January 2008 added to a who
  24. Hi there, I bought a 2nd hand car in Robins & Day in Hanwell. It is a Peugeot 207 dated from 2007 and 30000miles, early June. Within the first 2 weeks a bunch of issues came up, 3 small ones and 1 big one. The procedure took over 2 months and I was told: -The 1 year warranty doesn't work because the warranty people say that the problem was there when I bought the car -The sales department refuse to pay because the problem wasn't there when i bought the car. I paid this car £6000 and I did not cause those problems. Why should I be paying for it? The funny thing i
  25. Hey there! I would like to start tidying up my credit file as ideally in the next 3 years I'd like to buy a house and settle down. I was recently affected by negative credit in a job application, and its made me realise that I need to take charge of things in my life by the time I reapply for the role in 8-10 months time. I've came through a lot of things in my life to get this far career and personal life wise, so I would like to nip my credit issues in the bud once and for all. Compared to many people I see, my debt isn't particularly big (its maybe around £8k at most
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