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  1. Hello, ive just done a system update on my samsung s7 edge did all the usual download, install, now it wont turn back on, tried the reboot procedure but nothing just a blank screen with a flashing blue light top left. Rang customer services and it is still under warranty, then they asked any visible damage, i said a small hairline crack on screen this cancels the warranty, even though the mobile phone worked perfectly for 12 months. Its the update that shut the phone down not the barely visible crack.
  2. Name on my NI Card, is not in full as on my Passport I was given the NI card with a short version of my name. Anyway I've have applied for a job, where I need to show my NI card (which are no longer produced) or NI Record, which I believe is no online, can I go online to the HRMC site register and update my NI record, so my name is now in full as per my Passport? Its not a name change, but update to my full name as on Passport
  3. ANY ADVICE PLEASE received parking ticket sept 2012 from vcs liverpool didn't admit liability ignored all letters from bwlegal , looks like they have now passed it to dcbl firm from can't pay take it away 6 years later any advice pls I've requested all evidence and proof of contract of landowner, anyone else received a letter
  4. Hi All, In 2014 - there was a clarification from the Information Commissioners Office - on whether the domestic customers were allowed to record calls with utility companies. The article states that the ICO - said this was permissible: http://www.thisismoney.co.uk/money/saving/article-2683569/How-watertight-records-calls-online-chats-case-s-dispute-later.html Now that we are in 2018 - and with all the new legislation that is being passed: Can we get a crystal clear update about what we are allowed / not allowed to do? This should cover - if/how/when we can use our cop
  5. Hi, Hope everyone had a good bank holiday. I (and three others!) missed crap signage and got a Contractual Breach Charge from Ethical Parking on my windscreen over the weekend. Just double checking that it is currently still best to do nothing until a notice to keeper arrives (between 28 and 56 days) before I take any action on one of these? Then if it (NTK) arrives on time post photos of it and signage on here for assistance? Just don't want to get it wrong! Thanks!
  6. Its a long first post, but please bear with me...desperate? In 2001 i had a major epileptic seizure while at work, i have never had a seizure before and was taken to hospital.(where i spent the next 4 days) Over the next 6/12 months i was having quite a lot of tests done to see what brought on this seizure. In 2002 my wife and i bought our ex-council property,when we took out this mortgage we took out PPI i disclosed my illness which hadnt stopped me from working, and the seizures were now only partial and unfrequent there was no pattern to them at all. I was perhaps having ma
  7. Update on the infected blood inquiry READ MORE HERE: https://www.gov.uk/government/news/update-on-the-infected-blood-inquiry
  8. Update for Carillion workers: claiming redundancy payments READ MORE HERE: https://www.gov.uk/government/news/update-for-carillion-workers-claiming-redundancy-payments--2
  9. Update on the future of DWP jobcentres READ MORE HERE: https://www.gov.uk/government/news/update-on-the-future-of-dwp-jobcentres
  10. Hi I need some advice please. Recently I replied to a direct mailshot from a Manchester-based PPI claim company called Consumer Claim Line. I had had a credit card some 20 years or so ago (Capital One card) and I wanted to find out if I had paid PPI on the payments. I returned the paperwork and thought to take advantage of their advertised "no claim no fee" offer to get this investigated. A few weeks later received a reply saying that their preliminary findings were positive and that I should sign the enclosed form authorising them to investigate my claim further.
  11. Last week a very important judgment was released in the High Court in relation to Part 85 'Third Party' claims. Given the importance of the subject, Master McCloud issued a draft decision, and invited the High Court Enforcement industry to provide comments and suggestions, based upon their experience in the area. The reason why the Master was asked to make the judgment is outlined in details in the following post. In this respect, I have referred to the recent news article from The Sheriffs Office.
  12. Update on the future of DWP jobcentres READ MORE HERE: https://www.gov.uk/government/news/update-on-the-future-of-dwp-jobcentres
  13. As you will be aware yesterday now Carillion announced it was going into liquidation Service Personnel, Families may be concerned about this which is understandable. CarillionAmey has placed an update on there website 15th January 2018 READ MORE HERE: http://company.carillionamey.co.uk/company-news/15-january-2018-update-from-carillionamey/
  14. Hi Ims21 did a fantastic job with FosRunningPPI v102.xls based on PS10/12. Does Ims21 or anybody else have any plans to do an update based on PS17/03? I ask as I am in protracted discussions with FOS over a claim and its worth, and they are discounting my calculations using FosRunningPPI. Their statement to me is below: "....It is not our job to audit the Banks calculation, there are periods of missing data and assumptions have been made, we feel this is fair when the business and the consumer don’t have full records. We check to see if the offer is fair and this offer is w
  15. Hi everyone I received this hand delivered letter today from Debt Management Services LTD. They say they are acting on behalf of Bradford and Bingley, I had a mortgage with them over 21 years ago and my house was repossessed. I have made payments on the account over the years but not anything in the last 4 years. The letter says they want to discuss any problems I may be having with the outstanding account. In order to bring my account upto date they want me to contact them. I can't find out much about them on the net, are they debt collectors or bailiffs ? Any h
  16. Hi I could someone please help. I have someone that I used to help with their benefits ESA, etc. Unfortunately I had to leave area for over a year and could no longer aid them. I recently returned and as the person in question is extremely isolated due to their issues, they need my help again. Thing is because I was their only ‘port of call’ they have made their situation far more complex. They forgot/ failed didn't have the capacity to inform HB of their new address. Luckily the scope of the room id address approximately soon after I left to a similar property i
  17. Hi everybody, I've been pointed in this direction by a reddit user for help relating to a Parking Charge Notice. I took my car to my local garage to get an MOT check done on 01/09/2016. The owner then drove the car to the MOT garage and parked it up inside and then returned back to his garage. A few hours later I hadn't received a phone call yet to say it had been completed so I rang up to find out that my car was OK to collect. I then made my way there and collected my car from the (private) parking lot less than 30 meters away from the MOT garage. Fast-forward a wee
  18. I have written on the forum over the past few years about the Ministry of Justice's plans to privatise the courts fines collection departments and in January a press announcement was released that (wrongly) stated that BT were the preferred bidder for this large contract. The article was not accurate. Today, it has been confirmed that the preferred bidder is the large US firm Concentrix. It should be stressed however that the Ministry of Justice have not as yet signed a contract. A link to the press article is below and for ease of reference, I have copied an extract of the articl
  19. Apple have issued an urgent iPhone and iPad software update (iOS 9.3.5) that included a patch for a serious security vulnerability. The vast majority of iPhone owners are probably on iOS 9 right now, but you should check and install that version right away The malware in question, which was detailed in a report from Citizen Lab and Lookout security, is a serious compromise that’s never been observed against iOS devices before. But you can guard your devices and your personal data against the latest security threat simply by heading to settings and hitting the update button. htt
  20. hopefully someone can advice....I have an xbox oone console with a just expired warranty. A forced system update has failed and I've been left with a bricked console thst is stuck in a continuous update failed loop....I have spoken for hours with microsoft xbox support and followed all their troubleshooting guides but to no effect They have informed me that they can repair it but I am responsible for the cost of repair but surely as it's a fault caused by their firmway update, they are responsible?....any advice will be greatly appreciated
  21. http://www.huffingtonpost.co.uk/entry/how-to-update-your-kindle-amazon-launches-critical-software-update_uk_56e12d29e4b096ed3adba4ed This article was sent to me earlier today, I can find no other information - Amazon hasnt made contact with me nor do I see anything on their website ?
  22. I am currently registered as a single person living at my address and I get the single person discount. My girlfriend moved in January 1st and I need to update my council tax. I want to check if I would get into trouble for not updating this sooner, can they back date it?
  23. For the full story see ..... HERE http://www.ibnlive.com/news/tech/microsoft-forcing-in-windows-10-to-pcs-what-you-can-do-about-it-1199507.html http://www.dispatchtribunal.com/microsoft-to-shove-windows-10-down-your-throat/13922/
  24. Hi all A quick update on my final 3 complaints regarding irresponsible lending all with the Financial Ombudsman Wageday Advance - complaint rejected by adjudicator. escalated to an Ombudsman who has disagreed with adjudicator and will give final response this week. Lending Stream - received e-mail from adjudicator upholding my complaint. She has written to lending Stream with her response asking them to refund all interest on all loans. They can refer to an Ombudsman and I think they probably will as they have been awkward throughout the whole process although she has s
  25. Debt management firms We have written to debt management firms recently. This follows an increase in customers with debt management plans being transferred between firms. In a letter to firms, we reminded them of their responsibilities when buying or selling customers' contracts or contact details. In particular, the letter emphasised the need for firms, which are considering selling on their customers, to advise the FCA of this at an early stage. A copy of the letter is available on our website.
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