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  1. I bought a Nissan Qashqui from a local independent dealer in June this year for just over £5k. The turbo went faulty within 30 days, after an initial appearance of indifference from the dealer they did indeed repair it and all was good. However, we now have an issue with the windscreen washers (both front and back) in that they just don't work. I can hear no noise when trying to use them which leads me to think this it is the washer motor (i have checked the fuse and it is not that). The washers did work upon when we first got it, but over the past few weeks they have stopped working. I c
  2. Hello Everyone I bought a secondhand ride on lawn mower on 24th March this year, it was from a dealer and was advertised online, but I can't remember which site. It cost £3200 I paid by bacs, because of the drought I have only used it for 5 hours (by the mower hour clock) so far, last night it dumped the transmission oil out and lost all drive, it looks like it has been repaired and bodged up as I can see instant gasket sealant hanging out. Without getting a mechanics opinion I would think that it needs a new hydrostatic transmission. Do I have any rights under the sale of
  3. Hi all, I had a CCJ issued against me on 26th April, I contacted Shoosmiths LLP who were acting on behalf of client and agreed repayment terms over five months. I am now in position to repay the debt before the 26th May, i checked with the court this morning and they agreed that if that happened then i can ask the court to cancel the entry on the register (they stated that normally the claimant will notify them). Tonight i phoned the automated payment line where a message says that they cannot accept payment to clear outstanding balance unless agreed in writing, this no
  4. Hello all Wondering what advice you would give for this particular scenario Have received a letter in the post this morning from a company by the name of Marston, It says I have not paid a fine of £660 It says a court order has been made that gives enforcement agents the power to visit me, my address has been identified and traced, as I have not responded to letters delivered to this or a previous address an enforcement officer will be asked to visit within 14 days unless you make payment or discuss your specific circumstances.. I know nothing of this fine or wh
  5. Evening all, hate to say it but I need some help and advice again. I bought my wife a 62 plate Jaguar XF from Trade Centre Wales on the 6th November. It's done 90k and HPI shows 2 previous keepers. 10k trade in, £10 on credit card, balance by debit card. On the 7th, had trouble starting it. Press the button and the gear selector knob comes up and the dash lights up. After less than a minute, lights go out and knob retracts. Several attempts to start it and same thing. Gave up. Came out half an hour later, tried again and it works ok. Had the same problem on the 8th and
  6. Purchased a new phone (online) on an O2 pay monthly contract via mobiles.co.uk. My current provider beat this deal at last minute hence me wanting to cancel the O2 contract and return the handset. I am within 14-days of receipt of handset but have used the SIM/handset (no calls - just testing coverage). mobiles.co.uk's return/cancellation policy (here) states use of SIM/handset signifies acceptance of contract. It also mentions that coverage issues should be discussed with them/the provider before a cancellation can be approved. Either way, the handset will be returned and
  7. Good afternoon all. New member here seeking some clarification on a couple of things. Story so far. Collected a brand new vehicle from Land Rover dealership on 30th September 2017. Car developed faults and went to same garage for repair on 19th October 2017. It is still there 3 days later and I will get an update on Monday and maybe the car back then. I have lost confidence in the car and looking at the Landrover forum, this fault and others appear common and are likely to repeat at some time in the future. I am concerned that if I do not reject the car within 30 days
  8. For the full story : - https://www.standard.co.uk/news/transport/learner-drivers-to-be-allowed-on-britain-s-motorways-within-months-a3610466.html Interesting, are they being taught to drive on a motorway.. or Park !!
  9. As the title says. This is not a final notice, but the very first. I'm not even sure what the debt's for, but I've looked at the template letter on here and I am going to send that. Just wondering if there's anything in the CCA that stipulates a minimum amount of time to pay back the debt. Cheers!
  10. Hi, I currently am in breach of a suspended possession order dating back to the 4th of september 2015. An order was made that i had to pay an extra £1000 on top of my normal payment of £650 per month in order to pay off the arrears of £6000... at the time i was lead to believe that i had to accept this or the judge would def evict us in desperation agreed...i know now that was a mistake. I actually did manage to just about get the arrears under control by selling most of the contents of my house and stopped all building works. ..which was what put me in arrea
  11. My partner bought a vehicle for £2650 from car dealer with no warranty on 7th March 2017. On 25th March 2017 the bottom end crank shaft went and we had to be towed. The garage said the work is minimum £1500 and we've shopped around and nowhere can do it cheaper. The car dealer said that is an extortionate amount for what needs to be done and has agreed to pay half. Leaving us to find £750 to pay for the rest. My partner is about to agree to it as he feels he's had enough stress with it but we're having our first baby this year and really can't afford it. Is there anything we can do? Do we ha
  12. Hi, I'm 4 months into a 12-month contract with X4L and have requested cancellation on the grounds that I'm frequently unable to park at, and therefore access, the gym (which is too far/long to travel to on public transport) – and this is on the higher £14.99 contract with the massive admin fee. I'm a new parent and work part-time, therefore can only go at certain days/times that fit around childcare and work. After several emails to the manager/front desk of my local gym, I eventually wrangled their head office email off them, who have responded that my reasons aren't covered by the
  13. In view of two similar threads regarding right of forced entry for criminal fines, it might be good to clarify the situation where the front door of the debtor's residence is not immediately accessible: Flat block with secure entryphone system no trade button Postie has access code Flat block with secure entryphone system with trade button Secure OAP extra care facility with entryphone, Resident might have a speeding fine for their mobility scooter when plates were cloned or camera garbles the reg no of a speeding car (actually happened to a Flint Pensioner) Gated dev
  14. READ MORE HERE: https://www.gov.uk/government/publications/support-within-the-royal-air-force-community-for-those-affected-by-domestic-abuse
  15. Bought a 56 plate fiesta diesel 14th July. 2016 First problem we had was the alternator failed. The dealer replaced it within a couple of days. Now we have a more serious problem where it appears that the ECU has failed. This was reported to them on the 18th November and they collected it on the 21st November. The car is still with them and were being fobbed off with excuses. I remember seeing something on CAG saying that any fault found within 6 months of purhcase is deemed to be there at the point of purchase and the dealer is responsible for the repairs. Is this
  16. I qualified to become a driving intructor in 2012 and in Oct 2015 I gave my ADI badge back to the Driving Standards Agency (DSA) as I was no longer teaching due to being in a full time job. The DSA sent me a letter to confirm they received my ADI badge in Oct 2015 also confirmed they removed my name off the Driving Instructors Register. The DSA said in a letter I had ..."12 months from the date your name was removed from the ADI register on 30th Oct2015 to re-register without taking the driving instructor qualifying exams..." So in late Oct 2016 a few days before the 12 months was co
  17. Hi, Please can anyone help me with this: I have just had the 3rd (yes third) gearbox installed in my car, this gearbox has now failed after less than 24 hours and 50 miles! The story: Purchased from main dealer an 18 month old car in September 2014 with 7500 miles on the clock and balance of 3 year manufacturers warranty Car: Make MG, Model MG6 (petrol) Gearbox number 1: This is the original gearbox: noticed by end of 2015 (approx 28000 mile total) that gearbox 'crunches' when changed from 3rd to 4th gear quickly (yes this is a standard manual gearbox). Went to
  18. Hi could someone help please? OH has had one of his accounts changed to delinquent on his credit file which will effect him for 6 years. The account is for an overdraft on an account he switched. Has been in contact with them the whole time as he has started a new business and been waiting for invoices to be paid. He tried to pay in full over the phone this month but was refused due to the account being closed/frozen. He had to go in branch and pay by cash but could only draw out half from the ATM so this caused more delays to payment. The payment status on his credit f
  19. http://www.msn.com/en-gb/money/news/ikea-admits-to-charging-customers-twice-due-to-computer-glitch/ar-BBuX712?li=BBoPOOl If you have been affected, you can use the following number : 020 3645 0000 This was the company that were forced to hand out bottles of water , when they trapped motorists in one of their car parks for over 3 hours, on the hottest day of the year
  20. A week ago I ordered a new Bosh washer from AO with next day delivery. From the first use it was obvious that something was wrong with it , it was making a very loud and not normal sound every time the drum was turning. I contacted them and they said I had to contact Bosh and use the guarantee to get an engineer to visit . At no point accepted themselves any responsibility as a retailer. The engineer confirmed straight away that there was a fault so I got a replacement. AGAIN from the first use there is the same and even louder noise. AO refuses to refund /replace without an engineer to visit
  21. Could someone help me understand what "Moved within area" means. I recently applied for housing benefit and got a letter from them saying that claim has been cancelled and "Moved within area - Please reply."? Any help please?
  22. Multiple agreements within section 18 consumer credit Act 1974 This is just a view and interpretation of s18 CCA and therefore we would advise anyone reading this bear that in mind Section 18 can be very useful concerning agreements where there is a main loan and payment protection insurance. Firstly lets look at what section 18 says 18.Multiple agreements. —(1) This section applies to an agreement (a “multiple agreement ”) if its terms are such as— (a)To place a part of it within one category of agreement mentioned in thi
  23. I took a free trial of 30 days from CheckMyFile.Com on the 29th July 15 & Cancelled on 28th August 15 the 30th Day. on the 1st Sept they charged my account £8.99 making it go overdrawn, i noticed the next day & called them I explained that i cancelled on the 28th and my account is now overdrawn for which i will be charged i demanded a refund & the charges that i will incur, they agreed to refund the £8.99 but not the bank charges. They claim that i cancelled outside the 30 day period and refuse the accept liability for the charges. My question
  24. Hello, A friend of mine has approached with their PCN they have received from NCP for not correctly parking within the lines of the space. This is new to me. In my mind how can they make any claim for this, espcially having suffered no loss. Also the car park is poorly maintained and the white lines are in fact just very small T bar at the start of the bay. Can they claim for not parking correctly in a bay? surely this is something to be appealed like all other pcn I cant upload a copy of the PCN at moment, but it is a standard one stating £50 or £100. The car park is the NCP at
  25. My wife has received a PCN from a Harrow Council civil enforcement officer, saying she was parked outside the parking bay markings where she parked. This was because a van had been parked similarly before the other drivers arrived and parked. The other drivers arriving to park were also having to park ouside their bay markings. None were grossly over their bay markings to take out a parking bay or to cause a danger to other drivers. Only my wife's car received a PCN. No video or photographic evidence is included with the Council's PCN record so there is no visual evidence from the Counc
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