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The small print on some insurance and banking products is only understandable to post-graduate students, a consumer group has said. Fairer Finance also found that a third of all insurance policy documents were written in language only accessible to those educated to university level. It compared terms and conditions in 280 documents to a range of reading score formulae. An estimated 16% of UK adults have a reading age of 11 or less. The research found that no insurance policy documents could be understood by someone with an education level equivalent to an 11-year-old in the first year of secondary school. http://www.bbc.co.uk/news/business-34807020 Insurance and banking customers need a PhD to understand the small print http://www.fairerfinance.com/press-releases/insurance-and-banking-customers-need-a-phd-to-understand-the-small-print
After every flight, Qantas pilots complete a form called a "Gripe Sheet" which tells the mechanics about problems with the aircraft. The mechanics correct the problems; document their repairs on the form and the pilots then review the Gripe sheets before the next flight. Never let it be said that the ground crews lack a sense of humour. Here are some actual maintenance complaints submitted by Qantas' pilots (P) and the solutions recorded by the maintenance engineers (S) Apparently Qantas is the only major airline that has never, ever had an accident. P: Left inside main tyre almost needs replacement S: Almost replaced left inside main tire. P: Test flight OK, except auto-land very rough. S: Auto-land not installed on this aircraft. P: Something loose in cockpit. S: Something tightened in cockpit. P: Dead bugs on windshield. S: Live bugs on back-order. P: Autopilot in altitude-hold mode produces a 200 feet per minute descent. S: Unable to reproduce problem on ground. P: Evidence of leak on right main landing gear. S: Evidence removed. P: DME volume unbelievably loud. S: DME volume set to more believable level. P: Friction locks cause throttle levers to stick. S: That's what friction locks are for. P: IFF inoperative in OFF mode. S: IFF always inoperative in OFF mode. P: Suspected crack in windshield S: Suspect you're right. P: Number 3 engine missing. S: Engine found on right wing after brief search. P: Aircraft handles funny.... (my favourite this one) S: Aircraft warned, straighten up, fly right and .... be serious. P: Target radar hums. S: Reprogrammed target radar with lyrics. P: Mouse in cockpit. S: Cat installed. And the best one for last.. P: Noise coming from under instrument panel. Sounds like a midget pounding on something with a hammer. S: Took hammer away from midget.
Is there any way my son can do a Masters degree and get any type of funding or benefit. He is presently a carer for his gran and will continue to be throughout. He claims carers allowance and income support at the moment. Thanks for any input you may be able to offer us xx