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  1. UK aid to protect 7,000 Commonwealth veterans of the British Armed Forces from extreme poverty READ MORE HERE: https://www.gov.uk/government/news/uk-aid-to-protect-7000-commonwealth-veterans-of-the-british-armed-forces-from-extreme-poverty
  2. Paramedics to be given body cameras to protect them from abuse READ MORE HERE: https://www.gov.uk/government/news/paramedics-to-be-given-body-cameras-to-protect-them-from-abuse
  3. New law introduced to protect vulnerable people in care READ MORE HERE: https://www.gov.uk/government/news/new-law-introduced-to-protect-vulnerable-people-in-care
  4. New law introduced to protect vulnerable people in care READ MORE HERE: https://www.gov.uk/government/news/new-law-introduced-to-protect-vulnerable-people-in-care
  5. New law introduced to protect vulnerable people in care READ MORE HERE: https://www.gov.uk/government/news/new-law-introduced-to-protect-vulnerable-people-in-care
  6. New measures to protect 10 million extra holidays a year READ MORE HERE: https://www.gov.uk/government/news/new-measures-to-protect-10-million-extra-holidays-a-year
  7. Government publishes key licensing changes to further protect tenants READ MORE HERE: https://www.gov.uk/government/news/government-publishes-key-licensing-changes-to-further-protect-tenants
  8. New laws to better protect millions of Brits who book holidays online READ MORE HERE: https://www.gov.uk/government/news/new-laws-to-better-protect-millions-of-brits-who-book-holidays-online
  9. New independent appeals process to protect passengers issued with penalty fares READ MORE HERE: https://www.gov.uk/government/news/new-independent-appeals-process-to-protect-passengers-issued-with-penalty-fares
  10. New rules will protect fans from ticket touting READ MORE HERE: https://www.gov.uk/government/news/new-rules-will-protect-fans-from-ticket-touting
  11. New crackdown on rogue agents to protect renters and leasehold homeowners READ MORE HERE: https://www.gov.uk/government/news/new-crackdown-on-rogue-agents-to-protect-renters-and-leasehold-homeowners
  12. New tougher electrical safety standards to protect private tenants READ MORE HERE: https://www.gov.uk/government/news/new-tougher-electrical-safety-standards-to-protect-private-tenants
  13. Hi, Got a bit of a fiddly situation here so I will try my best to summarise clearly for everyone. I moved into a flat (from Spareroom) on the 1st June 2016 (tenancy expired on 30th November 2016), I found it a month or so before and they wanted a £300 (cash) holding deposit as they don't take card. I was moving out of London a few days after and was in the middle of exams and I knew I needed a place so (stupidly) I paid it in cash and went for it. Thankfully it all seemed legit, got the keys on the first and again had to pay my first months rent and the deposit via bank transfer
  14. I would welcome some suggestions from Forum Members please as to what I should with regards to a landlord who is taking her time in restoring central heating in the house which I am renting. I have been without heating now for a week. Prior to this, the boiler had broken down a number of times and the landlord was told by two of the engineers that the boiler was obsolete and needed replacing. I have been in touch with the LL and made the point that the situation is becoming untenable, but all I got back was that she is dealing with the matter. I would be grateful for some suggestions abo
  15. Hi I'm new on the forum. I'm looking for some advice. Last month I vacated a property that I had been letting through a letting agent / estate agent for over three years. An outgoing inspection was done and the report stated that the property was in overall good condition. I had maintained it and had paid for it to be re plastered and redecorate with the landlords permission. However, several days after the report I received a telephone call from the letting agent. They told me that the landlord had decided to keep all of the deposit. They didn't give a reason, just said he wasn't ha
  16. READ MORE HERE: https://www.gov.uk/government/news/dwp-announces-extra-support-for-armed-forces-spouses-and-civil-partners-to-help-protect-their-state-pension
  17. Today the Judiciary released their long awaited Consultation on McKenzie Friends. Most importantly, the consultation proposes a ban on fee-charging McKenzie friends in order to protect ‘vulnerable litigants’ from unregulated, uninsured and unqualified individuals. The article from the Law Gazette website outlines the Consultation in detail (and the online comments make interesting reading !!!). http://www.lawgazette.co.uk/practice/judiciary-proposes-ban-on-fee-charging-mckenzie-friends/5053851.article
  18. Hi Guys, I accidentally dropped my iPhone 6 down the toilet about 2 months ago. The damn thing was in my top pocket and slipped out when i bent down to pick something up. Nightmare, as the toilet had bleach in it. I fished the phone out, gave it a very quick rinse, because of the bleach and towel dried it, then stuck it in some rice, as I've heard of people doing this. I called Protect your bubble to start the claim. I left it in there for a day then tried the phone. it was all over the place to start but then began to work properly and continued to do so for the next couple of
  19. Hi, I paid my landlord a deposit, which: 1st AST-Late protection, submitted fraud info, now confirmed void Same AST, periodic- failed to return deposit, failed to re-protect or serve certificate/PI (as per superstrike ruling) 2nd AST-Late protection (17 months later), failed to provide certificate & PI, now confirmed void Same AST,periodic-failed to return deposit, Late protection (22 months later), failed to serve certificate & PI, now confirmed void My questions are: 1.I am still in the property, can I start a claim now? or is
  20. Hi all , just a quick message to all about this company called PC Protect... They telephoned my elderly mum at 8 am one morning recently and led her to believe they were talk talk. The worst bit is that they told her they were going to drop her broadband bill by a few quid, (broadband is free from talktalk). Long story short they had her bank details and set up a direct debit for 30 quid a month for PC Protect, they have a website, they even have a company number which is registered as :08958993, their office phone number is 03335771999 don't bother trying to ring it t
  21. Hi there, I was wondering if someone could give some advice on whether it would be worth pursuing my ex-landlord with court action. Basically I signed a new tenancy agreement 18 months ago with my previous landlord and all seemed good. He told me that the £400 deposit I paid had to be paid into a seperate bank account due to new legislations (I didn't realise at the time that this wasn't the case.) After living there for 18 months my LL decided the rent was going to increase (he gave me just over 5 week's notice before the end of the term of my AST.) So after asking him how much noti
  22. I have a Sparks Business Card issued from Capital One that had been inactive for 3+ years. In 2012 I hired an office manager that I didn't know was dishonest. Basically she activated the card, requested a PIN and went right to 2 ATMs. This employee used the card for 18 months, paying it off each month with the company checking account. The moment fraud was discovered, I contacted Capital One and they have been nothing but DIFFICULT to work with. Although the card was stolen - she was never issued a card or even handed a Capital One card to use - the card was stolen. They told me that thi
  23. Hi Guys, I hope someone can help i will try to keep it short and to the point, My LL did not put my deposit into a scheme which i only discovered when i tried to get my deposit back and he ignored i asked him if he had protected it and he then gave me £500 of it back keeping over £300 with no explanation. so I filed a claim against him through money claims on line, He has now issued a counter claim against me saying i left the house in a mess holes in the wall bins full etc etc a complete case of tit for tat but he has photos of damage behind front door (he is saying that i did it)which
  24. My house insurance was due and I searched the net and decided to go with Home Protect this time instead of Barclays who were my previous insurer. I took out buildings and home emergency cover with Home Protect insurance...................I paid £230 which included £55 for the home emergency cover which included the costs of fixing the boiler/central heating...................etc and a further £35 for legal cover. A few weeks into the insurance my boiler broke down, so I range home protect emergency cover, they told me they would have to charge me to fix my boiler, as it was stated
  25. Hi all OK, in Feb this year my son bought for me a Nexus 7 tablet as a random present and in May I decided to insure it with Protect Your Bubble for pennies a week, £3.49 a month which I thought was great value. I drop it I can claim, lose it I can claim, sit on it and I can claim. I hadn't used it for a while so went to it and discovered the screen was smashed like something had been dropped on it So I rang them and thought everything was reasonably straight forward, they wanted the serial number, date of purchase, how much it cost and all the usual grab. Now as it was a
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