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  1. Hi,I'm new here. Without mentioning names, I bought car for 5.5k. described as"drives like new", immaculate condition" etc. Within 28days, red EML light come on, had it locally diagnosed as issue with electronic throttle and exhaust pipe seized shut. I immediately notified the trader, who largely ignored me. I consulted mechanics and was told the serious fault and I better be off rejecting it, under CRA 2015. I had written the dealer (independent garage) quoting my reasons to reject the car, gave them two weeks to issue refund, mea
  2. I'm trying to find out if a business mobile contract is different for a Sole Trader (up to 10 employees) versus a limited company? I thought I'd read somewhere that a sole trader has similar rights to a consumer? Basically, it seems, companies have no automatic rights - it's assumed they have access to lawyers, I guess. I have been told because I have a business contract that consumer rights don't apply. Also that 36 month contracts are not banned for business customers? (Ofcom rules 24 month max).....and that a 14 day 'cooling off' period doesn't have to be offered to businesses??
  3. Hi I am self-employedand VAT registered, my certificate says my name followed by my trading name. I am now venturing in to a new industry, totally differentto the one my normal line of self-employment is in. I still have to charge VAT? It will be alittle suspicious for customers if for example they were being charged VAT on atree surgery job but the vat name was a motor trading company (That is just anexample, not my lines of work). Do I just get theHMRC to amend my trading name to simply my name? Is that possible? Or do I needa new number? I looked online but couldnot find anyth
  4. Apologies this is a long story..... Bought a used car from large flashy Range Rover garage on 31/03/18 for £18,500. Husband gets train to work and I walk so we hadn’t really used the car much at the start but noticed something wasn’t right so called trader. They offered to look at the car but at their chosen garage which was 30 miles away and we had to take it there. Husband took the day off work to drive it there and was given what I can only describe as an old banger as a courtesy car. Garage repaired the car (replaced Haldex?) but couldn’t find all the problems we
  5. Hi This is my first post so please forgive me if I'm asking a question with a pretty simple answer! I recently (2 weeks ago) bought a car from a trader which after taking it to a garage has been diagnosed with a few problems. Notably, front and rear springs on the drivers side are broken and the washer tank has a crack in it. The only reason I took it to a garage was to have an oil and filter change and a general health check of the vehicle as it isn't running great at all. Now my question is, where do I stand with the trader? I have been given different bits of advice, ty
  6. I have today received a CCJ claim from the Northampton County Court Bulk Centre, for a credit card that was held with HSBC a few years ago. The last statement I can find for the account is 2009, although the assignment to the DCA was later than that date. Having read through the forums for some advice (which is very handy and I'm very grateful for) I'm going to write to them tomorrow with a CPR31.14 requesting the agreement, default notice and the assignment. From people's past experiences, what are the chances of them providing this information? And do they have t
  7. Recently bought an older car for the "Boss" and have had bother with it. Guy I bought from refuses to repair the car which has developed an MOT failure problem on day 1. Seller claims to be a private seller and advertised as such on Gumtree. Found out this guy has a vehicle repair workshop of sorts and sells the odd vehicle mainly sourced from his brother who is a bona fide trader. Am taking him to small claims court if he doesn't pay repair by local garage. Beware motor traders in Kirkcaldy Fife, bearing the same name.
  8. My 89 mother invited a company to quote for a reclining chair after seeing advert in National Press. The company is Orchid Mobility and not the company recently featured on tv’s rogue traders. She ordered a chair and unfortunately paid by cheque as they wouldn’t accept a card. They said she would get priority delivery if she paid in full which she did (£1395). I was on holiday by the way and was unaware of this. The order was placed on 19th Feb with a 4 week delivery promised. The chair has yet to be delivered and now we are in May. Numerous phone calls have resu
  9. Hi all, just interested to know what a 'trader' is classed as when selling a company vehicle. Does the term apply to any business - such as a Ltd Co Florist that decides to sell a company van? Sold our company van which broke down on the private buyer after a few days. Said they were going to take it in and get it looked at but heard nothing more until 5 months later they are trying to claim a few thousand pounds off us saying the fault hasn't been identified yet and they have spent a small fortune. Is this reasonable? They are now claiming I knew about the
  10. Hello everyone, This is the first time I post on this forum so please accept my apologies in advance if I make any mistake. We are about to resort to the Small Claims Court due to a sole trader that a month ago did a terrible job on our terrace. My concern is that, even if we will (likely) win, it appears very difficult to enforce the court's decision and have our money back (£530). I read of different ways to enforce the court's decision but I would really appreciate if someone could enlighten me about the action with the highest success rate. This is the story: After rece
  11. Hello, Can you tell me how can i register as a sole trader while in the same time I'm a LTD company director and a LLP member? It seems to be a problem through the HM R&C online service or I just can't find the answer... Looking forward for all your help
  12. Hi all, New on here but have been reading a lot - I need some help with a claim for I have had through in the post. I used to run a business 4/5 years ago that dealt with various suppliers. The business closed in 2012 and hasn't traded since. I had a letter around 2 months ago from an old supplier stating that the business had been sold to someone else and that there was an outstanding balance on my account from 2011, it came with an attached statement of invoices spreading across 18 months - first thing I knew about it, I was not aware I had a balance outstanding as
  13. I made the mistake of ordering a sewing machine online without checking the company's credentials beforehand. Got carried away with a bargain (more fool me). It turns out they've been on BBC Watchdog and Rogue Traders in the past and haven't changed their ways since. I immediately cancelled my order - same day and my request went ignored. They sent me an email saying they were processing my order. I reiterated that I wished to cancel. They sent me a dispatch notification saying they'll deliver the item Exress delivery. They did email me back when I stated that I refu
  14. Hi all, I bought a car on 01/04/2016 from car sales trader for £500. After a week ABS fault light came on, exhaust blowing, brakes and 2 front tyres worn. Halford Health check said head gasket leaking oil, all brakes disc and pads needs changing, clutch worn. AA breakdown patrol man confirmed that clutch is worn (high) but not slipping. I paid to get exhaust replaced due to needing a car to work and school runs desperately. I paid a garage to use diagnostic equipment to check ABS warning light on dashboard. I spent these money before I learnt of clutch and oil leak is
  15. I'll try to condense this. Last year I contracted a Gas Heating Engineer (registered) to fit a new boiler in my daughters flat. Unbeknown to me and my daughter, he In fact, he sent an unregistered unqualified plumber (his friend) in his place as he was 'hung over' from the night before..as was this plumber, but not as bad as the Gas Heating Engineer and apparently 'drew the short straw'. Only registered engineers are legally allowed to work on the gas. The plumber made a complete hash of the work that he did, did not complete all the work, caused damage to my daughters property,
  16. Hi When my Dad's boiler broke, he called a company from the phone book and the engineer they sent told him he needed a complete replacement of the boiler and quoted him £2600. He charged him £1000 deposit and said he'd be back the next morning to replace the boiler. The same evening, we found another gas fitter who came over that evening and found the problem was with one part and replaced it and serviced the boiler for £370 in total. So the original engineer mislead my father into believing the boiler needed replacing and he didn't do any work. I'm not sure what the best a
  17. Hi All, Sorry about the title first of all as did not know how to categorise the issue. I bought a vehicle yesterday (18.10.2014) from a dealer / trader around 135miles away from myself, the vehicle is bought for the better half (the wife) and was located on ebay at a fixed price / classified ad. I called the dealer / trader up around a week before and was advised the vehicle is all fine and no issues with it with a full service history and MOT records. I wanted the vehicle for the wife as it was top spec and an upgrade I was advised I need to leave a holding deposit on th
  18. Hey guys, Quick brief for you. I bought a second hand van today from a dealer for £3700 + £740 VAT. I found it on autotrader the day before. There was no admittance of any fault in the ad. There hardly ever is on autotrader adverts. I'm 30 miles from the dealership so it isn't too far from me. It seems that the gearbox crunches in 1st gear, which wasn't present during the test drive as it was a brief one. The van is a semi-automatic so it is a very situational fault whereby it only happens if I'm crawling slowly and the van decides to drop to 1st. There was little traffic during
  19. I was sold an un-roadworthy vehicle by a trader masquerading as a private seller. I've sought to contact the trader by email, phone and mail but he has failed to respond to any communication. The car trader is based in Scotland, while I reside in England. As the sale took place in Scotland, does anyone know if am I obliged to proceed through the Scottish sheriff court system? The England and Wales system is available online, while in Scotland one physically has to file papers in the sheriff court as I understand. Thanks in advance for any thoughts
  20. Have a look here, 17 pages long but well worth a read on a Forum not afraid to sail where it's windy. http://www.pistonheads.com/gassing/topic.asp?h=0&f=10&t=1473466&mid=0&i=0&nmt=Fallen+for+a+[problem]%2E%2E&mid=0 Maybe he reads CAG in his spare time H
  21. Hi all, Wondering if anyone can offer advice on an open small claims I have currently against a sole trader. The defendant has not filed a defence on a small claims issued against them even though it has nearly been 14 days. It has surprised me as they were so adamant they were right during our dispute. It has led me to think that perhaps I have not filled out the claim form correctly with the trading name possibly being incorrect. From their website they have a few different names listed, one for correspondence and one for their retail shop. There is also a third name which just app
  22. I first viewed a motorhome on 15 October. The salesman told me the motorhome had never been hired out, and was warrantied for 3 months. I made an offer which was accepted. I gave a deposit of £100 I then made a further visit to test drive the vehicle, followed by collection of the motorhome. The day before collection, I was sent a copy of the V5, from which I found that the first registered owner was a motorhome hire company. I didn't like being lied to, but gave them the benefit of the doubt; besides I had 3 month warranty so any issues would be rectified. The day of
  23. Good Evening, I am having a few issues with a car I bought on the 26th August It is a 2009 Vauxhall Insignia 2.0t 4x4 SRI Picked up the vehicle from the trader at approx 5.30pm on the Tuesday evening, drove it 75 miles home and all seemed well Wednesday evening on the way home from work in it a message appeared on the dash stating "service charging system" and illuminated the battery icon Arrived home and turned off and then back on and the message had gone - oh well I thought, will check that later Thursday morning and evening on way to and from work the same th
  24. I will keep this as brief as poss..... I bought a car through Ebay, I went to the persons house test drove the car it was fine, handed over the cash, drove down the road approx 20 miles and the car broke down, I called the seller, who came to meet me and after a long very heated and difficult conversation including calling the Police, he would not agree to give me my money back or offer a repair. I managed to get the car working again drove off only to completely brake down after approx 10 mins, I called the AA who attended and discovered that the cars engine management systems had certain
  25. Hi, first post, so go easy . To cut a long story short I bought a car from a trader. I found out afterwards it had had some crash damage. He's partially repaired it (he accidentally left receipts to that effect in the paperwork) but left about 3 grand's work of further work (that was out of sight, so I guess he thought he could get away with it) not done. Once discovered (about a week after bought the car) I called him and confronted him. He flat out refused to do anything and suggested I take him to court. I've written a letter before action and will start proceedings ASAP. Wh
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