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  1. Hi,I'm new here. Without mentioning names, I bought car for 5.5k. described as"drives like new", immaculate condition" etc. Within 28days, red EML light come on, had it locally diagnosed as issue with electronic throttle and exhaust pipe seized shut. I immediately notified the trader, who largely ignored me. I consulted mechanics and was told the serious fault and I better be off rejecting it, under CRA 2015. I had written the dealer (independent garage) quoting my reasons to reject the car, gave them two weeks to issue refund, mea
  2. Good afternoon I need some advice on who is responsible for getting my car repaired please. I have a Skoda Yeti on personal contract hire. My car suffered some minor damage to the o/s/r door at the beginning of May and at the time there was no other apparent damage. The car was collected by DLG Autos Orpington on Tue 22 May and returned on the morning of Sat 26 May. The next time I drove the car was on Tue 29 May when I drove to work when I noticed that that, apart from a small deep scratch on the driver's door that there was a knocking noise coming from the front of th
  3. After the bad weather a couple of weeks ago, I noticed a damp patch on the ceiling in one of the bedrooms, and upon further investigation, several smaller patches in the back bedroom. So I went outside with my binoculars and had a good look at the roof front and back... I could see no damage, loose/slipped tiles or anything obvious. I got the step ladder out and pocked my head into the loft, and discovered that a load of the roofing felt has ripped away, exposing the underside of the tiles and batons. Contacted the buildings insurance and they arranged a roofer to come out and inspec
  4. Car Issues Post Accident Repairs. Car is a Vauxhall Corsa SRI less than 1 year old with just over 5100 miles (post accident) They were the middle car of the 3 cars involved, middle car & front car were only just moving off from traffic light being on red and changed to green, middle car was hit by car from rear with such force shunted into car in front. Rear Car that caused the accident has admitted full liability so no issue there. Car came back from the Insurers Approved Repairer looking all shiny and new except in pitch darkness so they were unable to view car.
  5. We are currently having problems with an integrated dishwasher. Since buying it in Mar 2016, there have been several faults when it needed an Engineer to make the repairs with new parts. The current issue means yet another repair will be needed taking the total to 5 repairs in just over 18 months. I feel we've got a 'dud' unit and the manufacturer are trying to get it to limp over the March warranty expiry date. Ideally like to have it replaced since i have lost confidence in this machine and it's ability to be useful much after the warranty expires. What are my rights
  6. I recently had issues with my gearbox which i had to take at a garage to get repaired, and the work was completed on the 1st March 2017. Now I will add the work was paid for by RAC Warranty for the amount of £1400. My receipt however doesn't breakdown the work that had taken place however just says gearbox and labor costs (At the time i remember he said it was only a small part that needed replacing). I didn't mind too much as the costs were getting picked up by RAC and trusted the garage. I have now got another issue with the gearbox however the garage don't want to take
  7. Hope this is in the right place. If not, Admin please move. My son and his girlfriend moved into their first flat 4 months ago. They have been very happy there but now the weather is getting colder, they have tried to put the heating on and there's something wrong with the boiler. They have had various conversations with the Letting Agent who sent round their plumber last week who has condemned the boiler, saying it is beyond reasonable repair and requires replacing. The Landlord is refusing to accept this and won't authorise the repairs. The letting agent say their hands are tied un
  8. My son bought a vehicle approx 6 months ago. After 1 week the vehicle broke down and it was returned to the dealer for repair under the warranty. They had the vehicle over one month and then it was returned. The same problem has occurred. The warranty has now expired but the fault on the car was quite a major one and I believe the work should have had some form of guarantee but the dealer is refusing to provide information on the work carried out and where the repair was completed staying that due to data protection they can not provide this and that they do not keep records. This all so
  9. Read more: http://www.mirror.co.uk/money/household-bills/repairs-rip-shame-millions-motorists-10907702
  10. On behalf of friend.. Hi all, my friend owns and lives at in one of three flats at an address in Surrey. Repairs were needed to roof as was leaking. There is no freeholder/landlord - known as 'absent landlord' and a deed of covenant for the address was signed by all leaseholders. Within this document, the process for repairs and splitting payment is explicitly relating to such an issue. i.e. majority decision rules and costs to be split three ways. In any case, all three tenants agreed to proceed with repairs after reviewing quotes. All tenants were consulted and agre
  11. I bought my son an Armani watch for his 18th birthday last November. Within a few weeks it was not keeping correct time. I emailed the company who said I couldn't get a refund as it was longer than 14 days since I received it. I sent it off to be repaired. After a few weeks it returned only to go wrong again. I sent it back waited a couple of weeks emailed and got it back. Again, after a few days my son noticed the hours hand was not on the correct position particularly obvious on the hour. I contacted them and again sent it back. It came back yesterda
  12. Good evening, I have reported leaking/dripping taps in the kitchen, the landlord didn't want to repair them, but agreed to repair another set in the house. I also reported mould around the edge of the bath, he sent someone out to replace the beading, but, one side has remained clear, the other has come back almost immediately. Since these repairs I have had a routine inspection, where I reported the mould has returned on one side and I want to get the beading replaced deeper down instead of the top layer, which should hopefully resolve it. The landlord has refused as it "was rec
  13. I have been having a problem with a letting agent regarding repairs. I sent a letter to the over 6 months ago with a list of repairs that need to be carried out, but no matter how many times i call or visit the office to ask, it always seems to fall on deaf ears. Any ideas on how to proceed....
  14. Hello, I am in pretty desperate need of advice! I rented a unit to use as a photography studio around 18 month ago. When I looked at the unit, there were a few leaks, which the landlord said he would repair, but never did. I carried on paying rent, but not using the unit as a studio, more of a storage space, as the leaks prevented me from having my equipment set up. Fast forward to December (my dad was incredibly ill and passed away in the August of last year, so all of the unit leaking and not being able to use it went right to the back of my mind) the land
  15. Our land lord lives on the premises, he is joint land lord with his brother who lives in Australia, The one here, is in massive debt, we are talking £50,000, he uses our front door to his granny flat but we have the run of the rest of the house, we are and have been happy for the past 12 years here, we pay minimal rent while basically keeping the house in sort of repair, we dont have the funds to keep the property as it should, we have just fitted a new kitchen and bathroom at OUR expense, along with many other repairs etc. He has been going down under to visit his brother several times over
  16. Hello there, New user to the forum but hoping i can get some help. I bought a dreams Barcelona TV Bed 2 years ago. Bed was fine and working until approximately 3 months ago when the TV raising mechanism stopped working. Upon calling Dreams CS they instructed me to get in touch with Homeserve Furniture Repairs and have them come and assess the issue. Last week i had the technician come to my house and assess that the motor which raises the TV is no longer working and that they would send me a quote for the part and installation within the next few days. Today, i receive a let
  17. I am asking this on behalf of someone else. Basically they rent a house, it is in need of a number of repairs, such as back door, living room ceiling bowing and shower room tiles need replacing. To date the landlord has not doen any of these. My question is what can be done, can they withhold rent or what actions could they take.
  18. Good afternoon everyone. First time poster so I hope I get all of the info you require to give sound advice. fI have every email and every text that has been sent between me and the mechanic which shows the scope of work, each other's understanding of the problems (as presented at the time) etc. I can make these available to anyone who wants to view them but the guts of it is as follows: I have a 2006 Audi A6 2 litre diesel with about 130k on the clock. I bought it earlier in the year for just over £4k. Overall it's a decent car with only a couple of cosmetic marks. There's
  19. Hi I need the box on my wall changing, it is old and wires keep coming out the connectors cutting off the phone. The box ix almost falling off. I know that BT charge something like £100 as the fault is on my side of the property. Do they do a scheme for people on benefits or spread the cost so I can pay monthly. Thanks.
  20. Long time lurker here. I own a BMW 1 series - 2007 model. Hello All, I've got a question with regards to my car and its repairs. Basically, what happened earlier this week was I drove my car to the mechanics for him to run a full diagnostics and see whether there were any problems as the yellow light on the dashboard came on, immediately I drove it to the garage to solve the problem. The mechanic ran a full diagnostics on the car and said my chain is showing signs of wear and tear which will need to be replaced. He also mentioned that I would need an exhaust vanos solenoid
  21. Paid £300 deposit for a patio window in November 15 and promised delivery in 2 weeks but turned out to be 2 months owing to a backlog of orders and the Xmas period. Cancelled immediately I was notified of the date which was unacceptable. No T & c. were left when deposit was paid but were forwarded later when I cancelled. They came with a letter promising a refund of the deposit as a goodwill gesture minus £71.40 admin charges. This was confirmed 5 times by text. However, they have gone back on their word and will not answer any correspondence or calls. I want to take it to the small
  22. Ok. I'm a HA tenant and have been for 15 years. Last year I booked several repairs with my landlord, they consistently failed to show then cancelled jobs due to "no access". I had two repairs completed on an emergency weekend call out, one of them was done twice. I wasted a weeks holiday (5 days) waiting for them not to show. So far this year they've missed two appointments which is another two days wasted holiday, they were due to arrive today at 8.30 to replace a kitchen unit that is rotten and falling apart after numerous leaks that they've failed to fix. So far they're not here and on pa
  23. I am helping someone out. This one is abit over my head. Tenant took out a tenancy with a relative and also payed 1 months rent in advance and deposit of £900 ish. So far no payments have been delayed etc or have been held back. They moved in approx 3 years ago. As soon as tenants family moved in they took pictures of things that needed doing or proof of what condition the house was in. The landlord has been cooperative upto a point. Problems that have started to arise are : Floor boards creeking(loudly) : Steps moving up and down when used in stairway. : Several places wher
  24. On 15th February, Talk Talk were informed that a phone line needed repair and the phone line was essential due to the 82 year old who relies on the landline to operate his emergency call system (the pendant around his neck). Response from Talk Talk: This fault will be repaired next day. Members of the customers family repeatedly phoned Talk Talk. Family friends repeatedly phoned Talk Talk. I also repeatedly phoned Talk Talk. Talk Talk gave me false information, or lies, on 4 different occasions as to when the repair will be completed. Talk Talk manager also said that t
  25. Hi, I'll keep this as short as possible, I currently live in an ex-council flat which I own, the flat is one of 12 in 3 conjoined blocks of 4 flat's each, prior to christmas the council, who act as the factor for the block notified me that a scottish government grant had been awarded to the block for the installation of external insulation/cladding and replacing the external rendering on the property, since this was all being covered by the grant made available by the scottish government no contribution would be required by any of the private owners in the block. Soon afterwards I wa
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