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About FL2018

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  1. Dear all, I have not had a chance to get back to you all on the developments of this case. First, thanks to everyone who meaningfully contributed to my cause. I can tell you that if you believe you are correct and have the right attitude to fight for your rights, you will win in the end. After me presenting my case, with the overwhelming evidence of wrongdoings by the dealer, including but not limited to outlines of their responsibilities under CRA2015, the documented lies (falsifying breakdown cover) and fake reviews, I have, after almost 3 months of back and forth recouped my
  2. No of course not. I will keep this updated you all on any future developments, including name(s) of these traders
  3. Thank you, well said. I agree it is turning into disagreement in here. I got the advice I needed. Have given them until specific date, if not paid then off to court. With respect to everyone, I'm not rookie I just wanted opinion especially of those who had similar experiences. I have read 100s posts,. Read CRA2015inside out, and yes one can go all the way without help but I got lucky and found legal help from solicitor who turned out to be friend of a friend, so I don't have to pay for the advice. I have now got expert report, quotes from three independent garages and plus all the proof for
  4. Thanks for your reply. Timeframe is unreasonable all in all adds up to one month, during which customer was without a car, being greatly inconvenienced. Secondly, I just did not NOT bring the car back, I could not as it was not driveable. It is unreasonable and not even legal to tell the customer they have to pay returning charges, that would have amounted to more than£500 in towing fees.
  5. Several month, you expect customer to be without a car they paid nearly 6k for for several month? No judge in the work would side with that. As for the cost, I have a very good defence and two separate garage quotes to back it up- so if the matter of costs can also be argued in my defence. Also , what about fraudulent misrepresentation-proven two independent cases(reviews, description and false warranty)- don't you think this will count in my favour?
  6. Damn, using phone really messed up my spelling !!! I'm not usually that bad And, yes I will name the trader shortly. Thanks for your opinions, greatly received.
  7. I take your point but disagree, here are reasons why : 1) they had one whole month to refund money(repairs were I my done after one month of car being stationary,not used) 2) they insisted I took the car to the another garage to get the repair quote-i needed the car, or I would not have bought it in the first place 3)once they got a quote, then they asked I took the car to them and I had to pay the costs 3) reasons highlighted above(fraudulent representation, fraudulent reviews) - easy to see they cannot be trusted 4) I have them ample chances during the whole.month to come, inspe
  8. Sorry about some typos in here. Just to add, they did not even bother to pick up letter before action from the post office(I had it recorded, which they missed and they knew what it was , therefore letter bounced back to me).I also sent the same info via email, and the text reminding them what was coming. Thank for all your suggestions and help. Much appreciated.
  9. Great response, thank you Let answer couple of points: This is a sole trader rather than a big main dealer. Because I have not yet gone to court, I will avoid naming his trade name. I think for now it's best thing to do. I have all the copies, and will use them In court. Once the court is concluded, I will surely update this thread with all more details. Legal reasons: im not expert and do not want to harm my case by letting any more Info than necessary just yet. Regarding the letter before claim: I originally rejected the car and the letter before action was in that respect. It
  10. Hi,I'm new here. Without mentioning names, I bought car for 5.5k. described as"drives like new", immaculate condition" etc. Within 28days, red EML light come on, had it locally diagnosed as issue with electronic throttle and exhaust pipe seized shut. I immediately notified the trader, who largely ignored me. I consulted mechanics and was told the serious fault and I better be off rejecting it, under CRA 2015. I had written the dealer (independent garage) quoting my reasons to reject the car, gave them two weeks to issue refund, mea
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