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About Kalahati

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  1. 1 & 3 will depend entirely on what 2 is. Quite excited to see what the Mechanic says.
  2. I will do this ASAP once I have the van back. I'll keep you updated.
  3. I don't have proof that Renault has inspected the van. I have requested a copy of the report. I have no other choice but to accept back a broken van. The trader wins this time.
  4. There is no other loss other than time and fuel having to return the vehicle back to them. The van has been seen by main Renault garage and it seems that they have diagnosed the vehicle as faultless. I am beyond confused. The trader up to this point as been constantly telling me that it is I who is inducing the fault by changing the gearbox myself manually when I have expressed numerous times that I was simply emulating what the van does in automatic. I've been consulting the Renault forums and they all believe that the gearbox is failing or isn't operating as it should. A crunc
  5. This is what confuses me. I spoke to a gearbox specialist and a local garage just to confirm what the trader said. I was told that it does have a synchro for first gear and that this gearbox is the same as the manual gearbox internally. I'm not entirely convinced that one should drive in such a way to accommodate a mechanical fault.
  6. I've had a reply from the trader and here are some relevant extracts from the e-mail: Having left the van with us we would of course said we would be in touch to give you an update as soon as we had some valid news. No specific dates were mentioned. We tested the van ourselves and could not find fault in the way the van should be driven given that it has an automatic gearbox. This gearbox has no syncro in first gear and consequently should not be changed down manually from 2nd gear to 1st whilst the car is moving as you appear to do. To satisfy everyone we then booked the
  7. I will keep you updated as you've invested your time and interest. Thanks.
  8. Thanks for the reply buddy. My concern here is keeping a smooth relationship between the trader and I. I agree that I may be somewhat pussy footing, but this is in an effort to not introduce hate in to the mixture as the trader can drag this out as long as he legally can, which will cause further inconvenience to me. I will do as you advise, thank you.
  9. I took the vehicle for repairs on the 26th May 2015 (Tuesday) to demonstrate the issue to the mechanic on a short test drive. He seemed convinced that it was simply my driving technique that caused the crunch despite the fact it's a semi automatic. After a while I think he realised that there is in fact an issue with the van. He said that the van will be seen by a Renault mechanic by 29th May 2015 the latest. I called today and was told it is now booked in for the coming Tuesday (2nd June 2015). It's causing me an inconvenience at this point as I feel this issue may drag on unnecessarily.
  10. I have just spoke to the guy on the phone and he has suggested that I should bring the van to them next week Tuesday, seems a bit far away but it's a fair request none the less. Phone call was straight forward and pleasant. He said he spoke to his mechanic and that he said the gearboxes in these vans can be problematic as well as saying that they used the van themselves for a period of time and this fault wasn't present, strange. He said they may have to refer the van to the actual dealer (Renault) if they cannot pin-point the issue. There was no discussion as to whom will cover this cost
  11. The amount of stuff she takes with her would happily fit in the back of my Yaris. If this helps at all.
  12. The van would be more for commuting as such. She takes one bag with her full of utensils and a small box no higher than my shin with food. It's not filled to the brim or used to carry massive amounts of goods. Just a few bits of bacon, sausages, butter. Those kind of things.
  13. I'm not entirely sure on the insurance as my Father done it. The frozen food is because my mother has a small burger van in an industrial estate. She was using an Audi Estate to bring the small bits and pieces she needs daily. The van will do this job now.
  14. The van was registered to me and not to a business. The van was bought to move frozen food around and for my mother to drive as her current car just died. It's been insured via Directline as any other car would be.
  15. How would you advise me in discussing this with the dealer? - I'm not a fan of confrontation and I imagine these guys are well versed when it comes to situations like these and therefore know what to say to manipulate the situation to their liking? Thanks.
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