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  1. Sorry its long just want to include all the details. On the 17th March I bought a 1.6 16v petrol Citroen Xsara Picasso 77k on clock from Trade Cars of Cleckheaton http://www.tradecarscleckheaton.co.uk/ for £1200 paying £700 cash and £500 on a debit card. On viewing the car when I first started it the car gave off quite a bit of smoke for about the first 30 seconds which cleared, the garage staff said, "it will be just condensation as its been standing for while". I test drove it and it drove ok apart from a front anti-roll bar needing replacing which I agreed to do so I bought it
  2. Hi, I purchased a Peugeot 207 from a reputable dealer (or so I thought) for just under £3000 just over six weeks ago. This car is on finance. The car broke down, the clutch has gone completely, just after six weeks and I have driven less than 200 miles in the car. The dealer are blaming me for the fault and are refusing to put this right. I have quoted the consumer law 2015 at them stating that they have to prove the car didn't have the fault when I purchased it. They are still refusing to deal with the situation and that I have to pay for repair. Now I am des
  3. Hi All, I purchased a Galaxy S7 at the end January 2018 from Cash Converts for 250. It has been in a case since buying it with screen protector. Last night the screen has got a line through it . I looked at receipt and spoke with Cash Converters and they only offer 6 months warrant - No help at all. I am aware there should be a less expectation regarding the quality of second hand items and the fact warranty is optional. I am more interested in my rights under the CRA. A 250 pound phone should last longer in my eyes than 8 months! I have no experience with civil law. I jus
  4. Hello, This is an addition to another thread I had on a £5500 Barclaycard credit card which was transferred to debt collection agency, which I ignored, and have not corresponded with at all. I responded saying that they had given up but I suppose they haven't. The debt gets transferred to Robinson Way, why I don;t know, but then I carried on not responding to letters or calls. Then I get a letter which I open and it says that they will send it to a solicitor (howard cohen) who will take legal action.... Can this solicitor take successful legal action?
  5. 2 weeks ago today I purchased from a dealer a Vauxhall zafira 2003 MOTd till March I was told it had only just undergone a service and was fine for driving In urgent need, I paid £675 and they delivered it when it was ready, Being a dealer I trusted them totally, they had nothing but good feedback Bare in mind also I am a new driver and unsure what to look for in cars ie faults and things, but she test drove perfectly. A few days later going down hill, with 4 children in the car My brakes failed, managed to get to a garage safely and quickly and paid for them to be sorted, consid
  6. I Bought a second hand Audi a couple of months back, part exchanging my old car. We are not talking a brand new car here but then there's not much change from15k either. From my first dealings with the garage they always seemed friendly and helpful but communication was always a challenge in that I constantly got different information depending on who I spoke to. Messages were not passed on and emails not answered. Having finally collected the car and after a few communication issues, more problems began to arise. Within a few days the new smelling car started to have a foul odour and it
  7. Had a letter hand delivered from rossendales regarding a unpaid debt for £400ish that says i have 24hrs to pay outstanding amount or they can seize goods and also force entry?
  8. Visited my mum tonight like I do every week, she is 80 and suffering from the onset of dementia. Last week she had mentioned she loved the movie Dirty Dancing and would like to get the music from it so she could play it at home. When I walked in she was all excited saying she had bought the music from a 2nd hand record shop. The first problem was she had bought a 2nd hand copy on cassette and does not have a cassette player. She then tells me she has to return to the shop on Monday to pay the rest of the money for it as she did not have enough on her when she was in the shop. I
  9. Came home today to a letter shoved under the front door of the flat (I live in a house converted into self contained flats) from Equita. White window envelope saying "urgent - for immediate attention notice of attendance" "private and confidential" and "by hand" with two boxes "left by" and "on" left blank. Inside was a letter with correct name and address headed "delivered by hand" with client debt and court fee then a total outstanding scribbled in hand (which is £310 higher than the client debt). The letter is undated and is an enforcement notice saying they called today to e
  10. Hi All I bought a 2nd hand Nissan X trail on 13th January from a local dealership. On 6th February I reported to the dealer that the car was making a loud noise from under the bonnet and that the engine management light had come on. We agreed to send it to my local Nissan dealership for them to run a diagnostic check. They diagnosed the fault code as an EGR fault and said that the noise could be coming from a worn turbo. They advised replacing the turbo and intercooler. After speaking with the dealership I bought the car from, I returned the car to them to investigate and they
  11. Hi All, On 4-Aug-2017 I test drove VW EOS 2.0 FSI(2006) convertible which has done 67500 from a car dealer in Birmingham. Paid the deposit of 300£ to confirm the same day. Asked him to fix minor things like Covering cigarette holes from seats at a couple of location, changing wheel caps, under bonnet insulation and full valet. Dealer verbally agreed to get this fixed and said he will get the 12 months MOT done as advertised on Autotrader within a couple of days and asked me to transfer remaining amount 3450£ asap. On 5-Aug-2017 I transferred the remaining am
  12. Hi All, A friend of mine is having a problem that I'm helping with. He purchased a secondhand Mercedes sports car for £26,000 from what he considered a reputable car dealer (not main dealer)it was delivered Thursday 13th July 2017. They are FCA regulated (Ref No 658267 ) and a representative of (MBI) Limited (Ref No 312143) He paid £10,000 deposit cash and the rest on finance with Close, the first day he noticed problems which were reported the second day, he thought there were gearbox problems and noticed the active intelligent lights were not working. He was asked
  13. Ok, posting this on behalf of my soon to be sister-in-law. I've tried to get what I thought were all the pertinent facts but I'm sure there are things missing. Anyway, getting to the issue. On 28th April 2017 she purchased a 64 plate Renault Clio from a garage. When test driving the car it had flagged up it had a puncture via the pressure monitor, but the garage advised they would get this sorted. On picking up the car the issue had indeed been sorted so she drove away happy. 1 week later she took the car back to the garage for the first time due to a scraping noise when using the brake
  14. I purchased a car on the 08/04/17 from Jason Atterbury Cars in Leicester. It came with a clean MOT on checking out previous MOTs online I discovered some discrepancies. I took the car for a pre MOT check at my local testing station on the 29/04/17 they found that the car should of failed its MOT on 2 issues and also have 8 advisories on it. The car was MOTd by ther dealer on the 21/03/17 where it failed on exhaust gasses leaking and an advisory for the front shocker having a misting of oil. on the retest done on the 27/04/17 it passed as the exhaust had been w
  15. Hi All, I purchased a 14 plate fiesta from Evans Halshaw in March. Not being an expert I test drove the car (usual drive around the block), enjoyed it and paid for the car. A week later I was looking at some of the functionality but could not find the advertised stop start function. After discussing with the dealer and getting a copy of the advert emailed over it became apparent that this was an advert error. I have emailed probably 10 times in the past 4 weeks and just keep getting "well be in touch as a matter of urgency" from them but with no real discussuon about
  16. Hi all, I bought a car from a private seller last week, I found it on gumtree and called the guy advertising it. I asked him about the state of the car and he promised it was in good condition (also have a text from him saying he wouldn't sell a car if there was anything wrong with it). He said he was selling it for his neighbour. I had checked the MOT history online and it had failed on the 16th May, but passed again on the 20th. After speaking a lot with him, as the car was a 2 hour drive away, my parents decided to go and look at it. I couldn't go due to having to go back t
  17. Hi All just a general enquiry I was recently travelling back home, when I spoted someone holding what I think was a Hand held speed camera and can only guess it was a video type. The guy holding it was not the police but had some writing on the back of his hi viz Yellow background black writing Has anyone seen these before ? and as it was not a police officer, is it likely that a fine with come through the post at some point if they were speeding?
  18. Hello, this has been an on going thing since 2015 ! it's a long and boring story but i hope someone can give me some advice. i'll try to start at the beginning and explain the situation as best I can. At the end of 2015 I was selling a car that i personally owned, it was a cheap skoda that I sold for ~£500, this was around november/december (sorry I dont remember the exact date) the buyer requested that he keep the full V5 as he was driving the car out of the country to his home country that same day (Czech i assume) his english was really poor and it was difficult, but we
  19. A mate in a company liveried van was attempting to deliver a parcel to an address, where a bailiff was hammering the door, the bailiff wanted to take the parcel, courier refused as he said bailiff was not adressee, bailiff asked couriers name, he refused, told courier would be done for obstruction and wrote down van registration number, what are the chances of plod following this up The bailiff frightened the excrement out of him he ran back to the van put the parcel in and drove off after leaving a calling card? I told him no chance parcel
  20. bought a second hand car from a person who actually sells cars and advertises them on the side of his house car got mot ok however when driving the car home saw that the mileage was not showing when i went to see it they said it was 100,000 anyway checked mot and last mot was 156000 got a m8 to check the mileage with a torch and it read 175000 what would you do????
  21. Hi there I am a Support Worker employed by a city council. I support someone with a very mild learning difficulty, but they are totally independent. They are able to cook, clean, self-travel, etc. by themselves, and our team is present 24 hours a day to ensure the service user does not make unsafe decisions about relationships, or get in trouble with the police for anti-social behaviour. They live in reasonably small, modern 2 bedroom flat on the 4th floor. The single bedroom is designated as the staff sleepover room. The flat is owned by a housing association, which t
  22. Hi there people, I have bought on a part exchange a second hand car... All good to go...only that while driving home car stopped 2 times. I have stopped at the first petrol station and filled up a £25.00 as these guys would only leave you on red just enough to make it to the first station available. Anyway, to cut the story short I have called the guy ( trade ) saying that as the car has problems I will return it and would want my car back.... Finally done and dusted but when asked about the petrol money he said that he would not give me any money.... why??? The care supposed to be
  23. Hi I just bought a second hand car from what I thought was a second hand car dealer on Gumtree called West Cars. I bought the car on 6th Nov. I had only driven it a couple of times and it seemed fine at first but yesterday driving back from work the engine cut out on five separate times when slowing down at various junctions and it took several attempts to restart it. I also noticed a burning smell coming from the back of the car which wasn't there when I test drove it. The car was delivered to me at my home address. The ad said it was a good runner, had a long MOT and only one previ
  24. Hi New to the forum, please be patient with me. I bought a 2nd hand car for £1000 on Thursday. Car was described as in 'excellent rare condition, with full 12 months MOT, no advisories, good clutch and brakes' Given my ultimate priority is the safety of my children, I took it literally straight into a garage the next day for a full service. Turns out the car is leaking brake fluid and had a worn suspension rod. Naively, I agreed to the repairs, and walked away with a final bill of over £550 for the pleasure. I have spoken to the dealer and explain
  25. Hello, probably been asked 100s of times but what are the chances i can get the garage I bought the car from to replace a clutch kit in the following circumstances: Bought a Nissan almera £1495 from a garage 3/8/16. Car started over revving when accelerating in 3rd gear... 6/8/16. 3 days after purchase. Problem quickly worsened and had been over revving in 3rd to 5th constantly. Car has been checked today 22/8/16 , less than 3 weeks since bought, done less than 300 miles and needs a new clutch kit £305. The front brake is also stuck on and i'm waiting to hear how
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