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  1. Hi all, I bought an ipad in 2012 which was "4G" ready. My Ipad has never worked outside the home and I've barely used it since. I have now learned that these were missold by Apple and they have asked me to contact the seller) to claim under Consumer Rights laws. When I bought the ipad, I also bought a cover. I used vouchers and credit card. The credit card amount is one pound under the cost of the case - I also bought the extended warranty in a separate transaction, on the credit card. The seller have told me they will provide a pro ratered refund. Do I have a section
  2. Hi, This is about an experience I had in an Apple Store, so I hope I'm posting in the right forum. Apologies in advance if this is the wrong place for this post -- if that is the case, please let me know where to post I bought an Apple Watch earlier this year, and about a month ago it stopped working. I noticed a crack in the display, and sure enough it was cracked right the way across from the left to right, bang in the middle of the screen. Because of the way the watch works, this effectively kills the touchscreen and makes it useless. Now, because the watch it now useless I
  3. I'm in a bit of a pickle and am hoping someone can help me work out how to get around this: I bought my partner an Apple laptop via eBay three years ago. All seemed above board, but I collected in person and the seller insisted I pay cash as they didn't want to risk a Paypal chargeback - fair enough, I thought. At the time, they assured me they would send me a copy of the original Apple sale receipt and I asked several times. The seller then stopped responding to my messages. Not an issue, I thought, since I had the laptop and didn't think the proof of purchase would be an issue
  4. Hi all, I recently had a very bad experience with a purchase I did on a website called icoinela.com. Long story short, I was looking to buy an iPhone 7 plus on Gumtree, where I was contacted by a seller who informed me about a website with good discounts on Apple products, and he seemed kind enough at the time to provide me with a 40% discount code that was expiring a few days after. After some research I did online about icoinela, I found several articles saying that people have used it and that it is legitimate. One of them was BBC (well, not the official site, but a spoof site tha
  5. Hi CAG, There is a known hardware fault amongst Apple and the Apple community in relation to my Apple MacBook Pro model (Mid 2010) whereby a hardware panic during the dynamic graphics card switching causes the MacBook to crash. I got in touch with Apple Support who advised that my MacBook is now considered as "Vintage" and so replacement parts are no longer manufactured, nor am I able to send it to Apple for repair. This fault has been reported to Apple many times from other owners, but I have never received contact from Apple to recall my laptop or advise me that there is a ce
  6. Apple who owns the icloud have such weak security that they are being hacked and users of their cloud are having personal files stolen. Typical 'We don't have malware problems' Apple. Why does anyone pay up to 10 times what other companies charge for goods and services and put up with this amateur couldn't care less, company. The theft comes two years after a host of celebrities, including Hollywood star Jennifer Lawrence, fell victim to a hacker attack on the iCloud - which stores private photos from phones and computers online - which saw images posted online. You
  7. http://news.sky.com/story/apple-ordered-to-pay-836413bn-in-back-taxes-10557945 Both Apple and Irish government are not happy that their tax deal is being undone by the EU, because it broke EU rules on state subsidies to business. Apparently the tax rate paid was less than 1%, when Ireland has a corporate tax rate of 12.5%. I think it is about time the EU looked at these special tax deals that countries make with large international companies to ensure there is fair competion on tax rates. Why should big companies with sophisticated cross border operations end up paying less tax
  8. in the past I was total apple iphone only upto the 6 I would replace both my handset's every year with question until they released the 6 so thin it looked liked the camera was superglued on the back such a bad handset (hopefully the new one will be better) I always buy my phones second hand to save on money, in the past I have purchased an iphone that got network blocked, I took the handset back to apple who told me the phone was blacklisted in the UK but not to worry and promptly replaced the phone with another without any questions what so ever so a few days ago my wife's Samsung
  9. http://www.dailymail.co.uk/news/article-3557310/Inside-secretive-Chinese-iPhone-factory.html I find the factory conditions mentioned in the above link disturbing. I am sure these workers are glad to earn money, but i suspect that they don't get paid enough. No wonder American workers can't compete.
  10. This is why we say 'size doesn't matter' and to take on these companies no matter how big they are and how much above the law they think they are. A man from Ceredigion has successfully sued Apple after his watch broke - forcing the company to change its product description. Gareth Cross, 32, from Aberystwyth, paid £339 last July for his Apple Watch Sport, but spotted a crack in the glass face 10 days later. The technology giant said work to fix the watch was not covered by warranty, despite its official claim it was scratch-resistant. Apple has been asked to comment.
  11. I was given an iPhone as a present at Christmas, it was not new it was first bought in Oct 2013. It has developed a fault, and Apple have checked it and I have a written report from them stating it has an inherent fault, but they are refusing to replace it under consumer law (6 years from new) because they say as manufacturer they are not liable to replace the phone, as the contract is with the original retailer (Vodafone) I have contacted Vodafone and because I was not the original purchaser their contract is with them not me, and they too will not repair or replace my phone. Is my clai
  12. Anyone who remembers those "I'm a PC, I'm a Mac" ads from some years back will surely remember that a key message that Apple wants to get across to potential customers was this: PCs have a malware problem, Macs don't. Of course, that message was partly spin — there had been malware for Apple computers, even before it had existed for PCs. But, as we reported last October, serious security holes have been found in Gatekeeper that could allow malware to completely bypass Gatekeeper's checks. But, as Wardle showed last year at the Virus Bulletin conference in Prague, there exists a
  13. my daughter bought a iPhone charging lead from a 3 store and 5 days later the lead did not charge so is damaged..she lost her receipt but took her bank statement in to show as proof or purchase.....they refused to refund her saying the receipt has a code on the bottom and they need this...help please...paul
  14. Hi I'm currently in a back and forth with AppleCare regarding my Macbook Pro, which I purchased in from Apple's online store in 2012. I also purchased AppleCare for £279, which is due to expire in November. At that point, I'll have had the machine for three years. I've had three repairs on the machine so far. I've had the screen replaced twice, within a couple of weeks of one another, and then the bottom case replaced (a screw hadn't been tightened properly and came loose, scratching the bottom case in transit). I've been offered a fourth repair, after which Apple said they woul
  15. Uploaded IOS9 and the screen has stopped on itunes. Turned off ipad and this default screen won't clear. Any thoughts please.
  16. When buying a new Apple device direct from Apple they now offer to buy your old device. You don't get cash, you get a voucher, which you have to spend with them. I therefore expected a decent deal, as usually you get a better deal if you accept a voucher. Not from Apple, I found a working, excellent condition iphone 4 was "worth" £25. To compare (I only checked 3 others): Envirofone £46 Mazuma £45 (or £49.50 if you accept a voucher) Envirofone via sellmymobile £50 Somehow, I expected better from Apple, I did not think they would offer so much less than other
  17. I'm not sure if this is the correct forum, please feel free to move it if not! I had an out-of-warranty iPhone that needed a battery replacement. I paid for the work online with my debit card using Apple's support site. A hold was placed on the money in my account. While I waited for them to send out the pre-paid box to return the phone, the hold on the money was removed, presumably because the work had not been completed and could not yet be charged. I left the money where it was because I knew it would be taken later. I returned the phone and was contacted via e
  18. Hi, I've spent a few years playing a particular game on my iphone/iwhatever and spent quite a bit to get myself to where I was in the game. Sadly the developers pulled the plug for EU (not the rest of the world), so the game isn't "end of life"... Do I have any rights at all asking for the bits and bobs which I bought over time? On a side note.. Whether a company releases apps to the world, or to one country, it doesn't cost any more or less. The only thing that could drive an app developer out of a particular country would be law (I guess?). I've spoken to apple, but
  19. Hi, I have just had an e-mail from apple confirming my purchase of i-tunes but I know nothing of this? it says I am being charger 35$ LinkedIn Greetings from Apple.com, Thank you for your purchase at Apple online shop iTunes! (Order #203-7217228-4235508) ------------------------------------------------------------ Gift Certificate, Printable Design: From iTunes Merchant Shop Amount: USD 35.00 Quantity: 1 ------------------------------------------------------------ Subtotal: USD 35.00 Postage & Packing: FREE VAT: USD 0.00 ----
  20. Does it annoy others that when using Apple iPads etc that when you want a free app, they are never really free of catches that look to make you pay for something. And it is not always made clear when you download the free app, that you will regularly meet with requests to upload some extension for which there is a charge. I just wonder whether people using mobile devices end up paying more for their online experience compared to laptops, even when using home wifi networks.
  21. It depends if you are a fan of Apple or not whether you find this funny. Personally I find it hilarious: Independent
  22. Up until this evening Apple had always been a brand that I trusted and had always had confidence in purchasing products from them. I have had my Iphone 5 for just over 2 years now and a few months ago I started to notice serious problems with the battery life. It would show that it still had 20 percent charge and then suddenly just run out. I got caught out quite a few times because of this. I decided that I needed to get the battery replaced. After some research I was really pleased to discover the following; https://www.apple.com/uk/support/iphone5-battery/ Apple has det
  23. First things first—and let's make this very clear—Apple Pay has not been hacked. It does, however, appear that Apple's introduction of the contactless payment system has helped some [problem]mers commit credit card fraud. If you have never used Apple Pay, here's a video made by The Verge last year showing how you set it up, and how you make mobile payments with it. Seems simple, right? And, unfortunately, the way that [problem]mers can take advantage of Apple Pay appears to be remarkably simple too. Did you see the part in the video where the guy adds a new card
  24. Apple sued over 'shrinking' gadget storage Apple is facing a lawsuit for not telling users about the amount of memory required by its flagship operating system. The legal complaint revolves around iOS 8 and the amount of memory it reserves for itself on iPods, iPhones and iPads. The complaint alleges that it takes up so much space that far less than advertised is left for people to store their own data. Apple has yet to issue any official comment on the lawsuit. Update upset The complaint has been filed in California by Miami residents Paul Orshan and
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