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slimliz30

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About slimliz30

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  1. hi Bankfodder, is their a Template for the letter of claim, The car was reported within Car Giant's 30 day to claim for a repair or refund my daughter said do the repair but when she got the car back 5 days later it went again the next day , they also supply a 6 months warranty but the keep fobbing her off, She asked for the repair form from Car Giant and they sent her a 2 line email saying they repaired it but with no breakdown. Can i still make this claim sorry for being an idiot.
  2. hi bankfodder thanks for your advice, car giant and the biggest selling car company in london and they used their own garage to do the repairs, it is under £10,000.. asked for their diagnostic reports but said they do not keep them, she reported this in the 1st 3 days after buying the car and have been told by Fiat that this covers the 1st 30 days and after... ..not sure if that is true ,just waiting on the finance company to make a decision but will have to wait 14 days...
  3. Hi i am writing for my daughter, she purchased a car on finance with car giant , 3 days later the automatic gear box broke, she contacted them straight away to report this.. All their cars come with a Diagnostic report... they do not keep records of them...... said take it to a Fiat dealer as it is a Fiat 500 auto for their Diagnostic loads of faults which they sent to car giant and fiat said it will cost £1800.00.... Car giant said they would like the car back to do their own Diagnostic.... .they would do their own repair which involves a clutch and bearing kit, We asked for a copy of the repairs and they sent a 2 line report..... .One day later after getting it back the gearbox went again said to my daughter to retake to Fiat for another Diagnostic and again failed it..... .Car giant are now causing so much problems it has really upset my daughter she only passed her test one week before and they are not very helpful.. Car giant sent out an engineeer to the car and she was told he would take it out for an hour to see what was wrong... He got into the car tried to drive it but gave up without even driving it sent a report to Car Giant and the Finance company who own it,,, ,they are saying she might not be able to take the car back no reason yet takes 14 days. ..they are acting very badly and she does not know what to do ..it has been just over 6 weeks from buying the car and she is distraught Please can anyone help...
  4. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  6. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  7. just recd and email back from Greenwich council as emailed them my foi and they have said The information you have requested is exempt under section 40(1) of the Act because it constitutes personal data of which you are the data subject . not sure what that means
  8. hi made and agreement over the phone in april 2017 to Greenwich council to pay council tax weekly as that is how I am paid.... today I recd a court summons with a £95 court costs added for no reason... phoned them and basically they said had to pay it.....only have £150.00 to pay which is 6 weeks worth of weeky payments so well within the limit to pay for the year... have requested a freedom of information request from them for all the phone calls and letters from april 2017.. the letters were sent with a weekly breakdown of my payments but I have lost them hence the request is there anymore I can do as they are very un-helpful... thanks paul
  9. are we in agreement that the Samsung curve 7 mobile adverts are mis-leading and false....surley this needs to be brought to the attention of the relevant authority....they are still advertising this now so a lot of other people must be under the same illusion...
  10. hi bf this is my daughters so she know a lot more than me as a father or so she thinks......she thought because it still worked everything was ok.....so never said anything earlier.....but have taken all you said and will let her know..i know that Samsung will not do anything as money and humans are not important to a big company like them...don't like it go somewhere else attitude.....
  11. hi my daughter purchased from vodaphone ( what a waste of space they are rude and could not be bothered ).. she had a Samsung curve 7 for 3 days and dropped it from about 6" and the screen cracked.... I have looked at their selling adverts and it shows it being bent dropped from height an being bent and not cracking...,. I have contacted them and they said tough cracked screen voids warranty... .that was 8 months ago and the phone worked perfectaly.. .she woke up last Tuesday and the phone was completely dead contacted Samsung and they said take it to their shop in surrey quays which she did... .they said they could not do anything so could not help.... just need to know if it is false advertising and what are her rights.. .thanks paul
  12. hi,i have just has a debt collecter from marston holiding knock on my door for a debt my daughter had.....he was dressed as a police officer look a like..he ,had a stab proof vest on with arrest officer written across the front and on his sleeves.....I have cctv and caught him on camera. he said he was here to arrest my daughter for a £57.00 debt issued via the courts..... he gave me a form with arrest notice on it saying if not paid he would arrest her..me being quite old panicked and said I would pay this....thinking he was a police officer... it says on the form failure to resolve this she would be liable to arrest either by a marston arrest officer or a police officer.. my question is was this legal and can a debt collector have the power of arrest... really confused on this thanks paul
  13. I am currently with Vodafone and have been for years now. Cancelled a contract with them which they then put all the outstanding month bills into one. Now they have suddenly said I need to pay all in one lump sum which I can not do. On one month they hadn't taking out a bill and because of there mistake I was getting charged left right and centre. they first said I could pay £186 each month and now suddenly I have to pay the whole lump sum. they were threatening me over the phone for £150 today and the rest next month otherwise they would have cut off my phone line.
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