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Found 8 results

  1. Hello all, Just under 2 years ago I bought a 15" Macbook Pro. I have had an iPhone die on me before so to negate what I consider slightly fragile products I bought the laptop through John Lewis as it came with a 3 year warranty (as well as having a positive public image towards repairs/replacements). About 6 months ago the screen cracked, this was extremely annoying as I was sure that it wasn't my fault, the laptop had flashed up warnings of overheating I put it in a cool place, let it recharge when I came back the screen was cracked. I expected it to be c
  2. Hi CAG, There is a known hardware fault amongst Apple and the Apple community in relation to my Apple MacBook Pro model (Mid 2010) whereby a hardware panic during the dynamic graphics card switching causes the MacBook to crash. I got in touch with Apple Support who advised that my MacBook is now considered as "Vintage" and so replacement parts are no longer manufactured, nor am I able to send it to Apple for repair. This fault has been reported to Apple many times from other owners, but I have never received contact from Apple to recall my laptop or advise me that there is a ce
  3. Hi, Hopefully someone can help me here! I bought a Macbook from Curry's through Creation Finance approx 24 months ago. The keyboard and trackpad stopped working and I took it to Apple who provided me with a report that it was the logic board that needed replacing and they told me to go through Curry's to get it repaired under EU Laws. I did this and Curry's said they would send it off and repair it which was great. They had it for about 3 and a half weeks and I went to collect it today and the Macbook doesn't even turn on. Ive charged it up etc and its just completely dead.
  4. Hi I'm currently in a back and forth with AppleCare regarding my Macbook Pro, which I purchased in from Apple's online store in 2012. I also purchased AppleCare for £279, which is due to expire in November. At that point, I'll have had the machine for three years. I've had three repairs on the machine so far. I've had the screen replaced twice, within a couple of weeks of one another, and then the bottom case replaced (a screw hadn't been tightened properly and came loose, scratching the bottom case in transit). I've been offered a fourth repair, after which Apple said they woul
  5. Hi Use a Macbook white late 2009 model.Under the SOGA does the battery which will not charge at all fall into the not suitable for purpose? As it is a battery that Apple say can only be replaced by them? Purchased November 2009 so time is running out,any thoughts on this please FS
  6. Purchased a Mac recently and am having problems inserting links/attatchments on CAG to replies to threads,what am I missing apart from IT brain cells. I click on "insert link" usual window comes up "http//" type in link details but get nowhere..HELP FS
  7. Hi,I wonder if anyone could advise me please? On Thursday, I purchased a MacBook Pro from PC World. I inspected the display models, and saw one I liked. It was £100 more for the retina display model, and didn't really feel it was worth paying the extra, so paid £899 for the non retina display model. When I took it home, I couldn't quite put my finger on it, but for some reason, I didn't like it as much. I passed by another PC world branch on Saturday, and decided to pop in. The retina model, is considerably thinner than my version, and also, my version is a 2012, the
  8. Anybody else having trouble with Apple computers or their Apple Care extended guarantees. I am on the verge of suing them over a built in fault with the early 2008 MacBookPro laptop. Video issues, overheating and failure to start up are symptoms of this fault - due to a faulty graphics chips built in to the logic board. The repair costs over £400. Under the Sale of Goods act Apple are responsible for the repair as it was there from the beginning. Anyone one else with problems with this mac please respond with your experiences. Also any dealings with Apple repairs or the mis-
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