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Found 14 results

  1. The Issue One of the neighbouring offices at my place of work has recently added an EE signal booster box to their office, which effectively acts as a 3G mast which then routes all calls though their internet connection. You can't opt in or opt out to this like on Vodafone or other networks, if someone has one on EE, your EE phone will simply use that connection when in range. I used to get a moderate 4G signal in my office without any call quality issues, but now my phone has a full 3G signal instead. Their internet connection is terrible and my mobile internet often cuts off and ca
  2. Hi There I will need a new clutch please see the case below I purchased performance enhancing software for my car, this has now caused me to experience clutch slip when driving the dealer explained that the vehicle was experiencing to much power through the clutch, I went to this particular dealer for this software because they are the head office for the distributor network within the UK. I have spoken to other dealers within the network who agree that before they offer the software that I have on my car, they advise the customer that he will need a new clutch
  3. A new relief road has been built at the end of my back garden due to a town centre improvement scheme and this has caused more issues than I expected. Is there anything I can do? The distance between my fence and the road is just a pavement it is that close, no boarders or anything. I do have a fairly longish garden but its still too close for comfort to me, if a car or van crashed into my fence its a worry. I thought they were going to plant trees at least along the end of the gardens but it has not happened and the road carries big lorries, a bus route, vans, cars in fact all vehi
  4. I want to bring to your notice a scandalous situation regarding furniture flammability. The UK has the toughest furniture flammability laws in the world, the price of which is that UK sofas/mattresses etc contain a huge amount of flame retardant chemicals. Evidence has been mounting on the harm that these chemicals do to human health and the environment. Two years ago in the US they changed their laws so that their furniture will no longer need to contain flame retardants. This followed a long campaign by consumers, green scientists, fire fighters (who noticed they were getting more ca
  5. Vodafone have put a default on my credit report and are causing me undue stress and anxiety due to a phone I had stolen in Barcelona. The thieves stole my phone and within a few hours racked up a bill over £2,000 by ringing premium numbers and putting them on hold to ring the same numbers - over 900 calls were made. It is clear that my phone was used as some sort of organised crime activity and there have been many cases in the press of Vodafone lumping other people with bills like this, only to waive the bill when brought to the attention of the press. I am
  6. Hi, last year my neighbours constructed a monstrosity of a lean to down the side of their house with a centimetre between it and my house wall. At the time, my mother was in and spoke to them (she lives with me) and they assured her it was all fine and they'd checked permissions, etc. As we have a good relationship with them, we didn't see any reason to raise objections at that time. The lean to very narrowly (like I said, barely a centimetre) doesn't touch our property. However, if we wanted to get the wall repointed, there is zero access to it. Recently, the bad weather and excessive ra
  7. Hello All, Last weekend, our boiler broke down, late on the Sunday night. I called the maintenence man who deals with these issues for the letting agency first thing on Monday morning. He came over on Monday night and found that the transformer on the circuit board had burned out and killed the boiler. He said it would be a full boiler replacement and he will sort it with the letting agency as soon as possible. In the maintenence man's defence, he is really good, it is the agency who are slow at everything. So, we've spent all week without heating or hot water. My wife sent a text to
  8. I'm not sure if this is the correct forum, please feel free to move it if not! I had an out-of-warranty iPhone that needed a battery replacement. I paid for the work online with my debit card using Apple's support site. A hold was placed on the money in my account. While I waited for them to send out the pre-paid box to return the phone, the hold on the money was removed, presumably because the work had not been completed and could not yet be charged. I left the money where it was because I knew it would be taken later. I returned the phone and was contacted via e
  9. Hi all. I recently had my car insurance made void by the underwriters due to them interpreting my occupation as different to what my business ACTUALLY is. Asda/Southern Rock are claiming I should have put "Door Supervisor" as my occupation in their dropdown box. I selected "Other - Professional" from the first dropdown box, and "Security Services" from the second dropdown box. I argue that even though I was performing Door Supervisor duties at the time my car was maliciously damaged, my business includes Surveillance, Security Guarding, Manned Guarding, and other security duties
  10. Hi all. My wife has a Very account and as the only breadwinner I have to make the payments. I get paid monthly yet they have a 28 day cycle. This is obviously designed to move the payment date 2 or 3 days closer to the start of the month each month. Unfortunately monthly paid customers, probably most of us, do not get to change our pay days, therefore the date payment is due eventually falls before the monthly pay day. This is to ensure that a large number of people have to pay a £12 fee for 'late payment' when they deliberately cause this to happen. It also affect the credit rating as th
  11. Stolen mobiles are still causing victims "shock bills", in spite of government promises to cap call charges, Citizens Advice has said. The watchdog said consumers have faced charges of up to £23,000 each, after thieves used their phones. A year ago the culture secretary, then Maria Miller, promised that such charges would be capped at £50 by the Spring of 2014. The government said it was waiting for the industry to agree the details. Citizens Advice claimed as many as 160,000 people a year are hit by high call charges, following the t
  12. Hi, I'm just hoping for a bit of advice. I live on a small unadopted lane, which has houses at both sides and a rectangle of common land in the middle with room for a few parked cars and to turn your car around (it isn't a through road). Recently one of our neighbours decided to 'extend' their drive onto the common land (not sure why), which wasn't really a problem even though I don't think they have the right to do this, but they've now taken to placing rocks across the entrance to this drive, making even harder for us to turn our cars around. I'm fuming, but I'm loathe to say so
  13. Details of our complaint with HSBC are explained below; HSBS COLLECTIONS DEPT ARE CALLING UP TO 7 TIMES A DAY FOR PAYMENT. SHE IS 8 MONTHS PREGNANT, IN A WHEELCHAIR AND CRUTCHES. CONSTANTLY IN PAIN. WHEN RESTING IS CONSTANTLY BEING DISTURB BY HSBC BABARDMENT OF CALLS. MY SON ILL WITH WORRY EFFECTED HIS CREDIT RATING I AM DESPERATE I DO NOT KNOW WHAT TO DO NEXT TO HELP IT’S A LIVING NIGHTMARE. PLEASE IF THERE IS A SOLICITOR OUT THEIR CAN YOU HELP US. My daughter in l
  14. Hello guys please read. I need help on a matter with Orange that’s being going on for the last 2 years. I have tried CISAS but it’s been over 9 months so they cannot help I have tried civil legal advice, debt council , citizens advice etc and no one can help I get passed around with no actual information on what to do. I had a contract with Orange for 18 months and before it ended I cancelled the contract with Orange and thought that was the end of it, 3 months later I return home from university to find bills and debt letters requesting money for line rental when the contrac
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