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When buying a new Apple device direct from Apple they now offer to buy your old device. You don't get cash, you get a voucher, which you have to spend with them. I therefore expected a decent deal, as usually you get a better deal if you accept a voucher. Not from Apple, I found a working, excellent condition iphone 4 was "worth" £25. To compare (I only checked 3 others): Envirofone £46 Mazuma £45 (or £49.50 if you accept a voucher) Envirofone via sellmymobile £50 Somehow, I expected better from Apple, I did not think they would offer so much less than other sites.
2006 I was being a helpful "mum" for sons friend and he had been thrown out of home and stayed with us for a time. Stupidly I helped him get a phone and he was paying me back. Didn't work out. Nothing paid since 2006. Its not on my Credit Report so i will be sending a SB letter, a precis of the one the Brig scribed for me to Ms De Tute re CL finance.
Santander and Halifax take the bottom two places in the latest Which? analysis of customer satisfaction, which covers 30 financial brands. The banks scored 46% and 48% respectively, well below the average score of 62%. Bank of Scotland (49%), Royal Bank of Scotland (50%), Lloyds (51%), Barclays (54%), Natwest (56%) and HSBC (60%) all perform poorly too. According to the research, savings account customers were the most unhappy with many frustrated that loyalty doesn’t seem to pay and complaining they have to check up on interest rates and switch accounts to get the best deals. Which? also points out that Royal Bank of Scotland has performed consistently badly in its surveys over the past three years, coming 27 out of 30 for overall brand satisfaction this year, despite launching its customer charter two years’ ago to make it “Britain’s most helpful bank”. The findings come ahead of the launch of a new Which? campaign calling for fundamental changes in banking culture to put customers first. Link: http://www.bankingtimes.co.uk/2012/09/17/santander-and-halifax-bottom-out-on-customer-satisfaction/
Is there a 'race to the bottom' in the basic bank account market? http://www.bbc.co.uk/news/business-19621680 I think banks need to be told that they should offer basic account that; Are free Allow direct debits, standing orders, direct credit, faster payment Counter service Online banking (if offered to other normal customers) Debit card Availiable to everyone without a credit check (ex cons, bankrupts etc) Universal Credit will be a bank only benefit. Everyone now needs free access to the banking system. Co Op should be proud that their account has been the best for so long not unhappy that they have an 'unfair' market share.