Jump to content

Showing results for tags 'apple watch'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Helpful Organisations
    • The Bear Garden – for off-topic chat
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV/Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - Please register
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
    • Non-Retail subforums
    • Retail Subforums
  • Work, Social and Community
    • Work, Social and Community Subforums:
  • Debt problems - including homes/ mortgages, PayDay Loans
    • Debt subforums:
    • PayDay loan and other Short Term Loans subforum:
  • Motoring
    • Motoring subforums
  • Legal Forums
    • Legal Issues subforums


  • News from the National Consumer Service
  • News from the Web


  • A Say in the Life of .....
  • Debt Diaries
  • Shopping & Money Saving Tips
  • chilleddrivingtuition
  • Homegirlxx


  • The Youth Academy
    • The Youth Consumer Service
  • Miscellaneous

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start



About Me


Found 1 result

  1. Hi, This is about an experience I had in an Apple Store, so I hope I'm posting in the right forum. Apologies in advance if this is the wrong place for this post -- if that is the case, please let me know where to post I bought an Apple Watch earlier this year, and about a month ago it stopped working. I noticed a crack in the display, and sure enough it was cracked right the way across from the left to right, bang in the middle of the screen. Because of the way the watch works, this effectively kills the touchscreen and makes it useless. Now, because the watch it now useless I had a really good idea of when this damage would have occurred, and that day I didn't leave the house until into the evening and then wasn't doing anything that risked damaging the watch. Also, I would expect that the force needed to damage the watch would be such that I would remember doing it; but I don't. I took the watch to the Apple Store in Edinburgh and explained all of this to the guy working there, but he said that in Apple's view this was accidental damage (i.e., my fault) and that they would charge me for any repairs. The cost of repairs was over £200, which I wasn't prepared to pay. Is there anything else I can do here? It seems to be my word against theirs, but I'm not sure what the law says in this scenario. I might also have another way to approach this, as I think I bought the watch from John Lewis. I'm guessing consumer law is focused on my relationship with them, rather than my relationship with Apple?
  • Create New...