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Found 19 results

  1. For the second time this year there has been a leak from the flat above me, first time was not much damage and was stopped fairly quickly Today the damage was more extensive, lucky no plaster work damage but it has stained the ceiling in my bedroom from window to almost the ceiling light fitting and from the wall opposite my bed to the light fitting as well, plus a small amount of decorative damage in the kitchen. I wasn't offered any help to dry out my bedroom, window been open all day and heating on, it still smells damp and musty And no help to repair the paintwork on the ceilin
  2. My 84 year old Dad lives in a flat run by a housing association. They seem to have a company who come in and service/repair the gas boiler etc. Anyway, they came Tuesday and found a gas leak. Gas was turned off. They provided him with heaters and went away. So no cooker, or hot water but at least temporary heaters. Yesterday I phoned the company who seemed to have no plan in place but promised to send someone. Someone else turned up yesterday, made a few excuses and admitted they can't fix it either. No plan is in place for further work. Am I right to expect that, after two days
  3. Hi, For the very first time I've received a spam email sent to an address that I only use with CAG (it's a specific user @ one of my own domains). It's not the address associated with this log in, but from a much earlier account I had here at the peak of the bank charges reclaims. I've not logged into CAG with that account for many years now. Is there any chance that you have a security breach? Regards, OMWO
  4. Hey guys, was wondering if you could give me some advice on whether I've handled a used car situation, as after putting it off as much as possible, I've been given no other choice but to take a car dealer to court 8th December, me and my girlfriend traded in her Corsa for £400, for a Polo plus £500 cash (£900) total. The dealer checked her car, and had access to it for about 4-5 hours. I test drove one car, which broke down straight away, then test drove a similar but more expensive one, but only at 30mph up and down the local road. I refused the £50
  5. https://www.theguardian.com/society/2017/jun/20/leak-shows-devastating-impact-of-planned-nhs-cuts-in-london This is very scary - can the NHS really take more cuts !
  6. Hi All, Please bear with me. I was made redundant over a year ago, and as a single Mum, I've just started my own business, but am still relying heavily on benefits while I find my feet - financially. Our landlady's told us she's selling the house in June and as we've been here for 5 years and are so happy and settled, I'd love to somehow be able to buy it. The house is expected to go on the market for 220K. My mum recently sold her house and has a 30K deposit she can give us and I'm now considering the following options: 1. My ex, who earns a good wage (100K) can 'Buy to
  7. I think things are about to become very interesting following this leak of data. http://www.dailymail.co.uk/news/article-3521830/Tax-havens-world-s-rich-famous-revealed-huge-data-leak.html There is an estimate of there being up to $50 trillion held in the various tax havens, which is almost enough to completly wipe out worldwide government debts. I wonder how much of this money has involved criminality in some form.
  8. Hi guys, I received my last water bill a while ago and it's double what the previous bill was. I'm having problems understanding what's going because there have been no major changes to the house. They had been sending people round to access the meter in our front garden which they have never done before. It was a rather bizarre incident. These guys showed up and asked who they should write to at this address and I explained that we were already with Thameswater and I didn't understand what's going on. I don't know if we're getting
  9. Hi there, A while back in June i had a major water leak, basically 50 galls came through the ceiling at a great rate of knots causing significant damage to lounge and bedroom ceiling, subsequently I've had two new ceilings as the old was asbestos (apparently) ..a new boiler and other ongoing internal works.. as we speak. If It were not for that fact i was here at the time of the leak it would have been catastrophic not to mention the flat below, the firemen who attended were none to pleased and reported their findings to the HA as failure to reasonably repair previous damage a
  10. I have just found this website while browsing, so I have signed up. This, my first post, is both to seek advice and, perhaps, to alert others to the problem I am facing. It does not concern a utility company as such, but the manufacturer/supplier of energy equipment - in this case Viessmann, a well-respected company who make gas, solar and other systems for domestic hot water (DHW) and central heating (CH). Having looked through the forums I am hoping that this is the right sub-forum in which to post: it seems that there are quite a few plumbing and heating expert
  11. Hi, I'd be grateful for your advice regarding an issue I am having with my downstairs's neighbours. A leak from my bathroom has caused damp/mould on my neighbours bathroom ceiling. The plumber found that there was a gap in the sealant by my shower which he resealed. The damaged area is approx 3 x 2cm & 8 x 3cm. Last week I emailed my neighbours and offered to do the repairs myself however, they have refused my offer and want to get a professional decorator to do the work to a "high standard" and obviously for me to pay for this work. Do I have to pick up this cost?
  12. Hello,I'm hoping I can get some insight on my current situation with my Local AuthorityI've been a Council tenant since 2006 (my agreement is secured) - the property is a house flat; I'm on the ground with a tenant above and below meIn Oct 2008 on returning from work my living room had sprung a leak from the drop down/ boxed in area of the ceiling - was reported to the repairs team, plumbers & surveyors came out took a look and I was told it was fixed.In Oct 2012 again on returning home from work the leak had happened again and again plumbers and surveyors came outThe Council had said that
  13. Any advice here would be appreciated, I submitted a claim on my halifax home insurance as a leak under the kitchen sink had caused the kicthen cupboard to rot and the solid wood flooring. The flooring stretches through to the lounge and if you replace the kitchen flooring the whole lot has to be done. The chap came and said that the kitchen base unit needed replacing and the approx 18 sq metres of flooring needed replacing. He said either their company could do the work or they would give me £413 to do the work (thats with the £450 excess taken off) So i suppose that means without excess
  14. We recently had a new conservatory installed and the structure was completed on the 12th December 2012. Since completion we have had a problem with a small but persistent leak. The conservatory has a double patio door with the fixed panel of each door adjoining a dwarf wall with a window above, however on both sides when it rains the concrete beneath the fixed panel in the corner adjacent to the dwarf wall develops a damp patch. The customer services repair guy has now visited on five seperate occasions to fix the fault the most recent one being last Wednesday when he removed all the glaz
  15. Hi All, I'm hoping someone might be able to offer some advice... I bought a new-build flat (for my sins) on the Hyde Housing shared ownership scheme in 2007. Since then, my water bill has continually increased year on year from £13 to £98 per month. Early last year, Thames Water confirmed there was a leak in underground pipework feeding the property. In December, following a lot of further investigation and heel dragging, they confirmed it was a customer side leak and that I would have to arrange for repair. On review of my water bills, it seems that the leak started in year 3.
  16. Can anyone advise me what to expect from an insurance buildings assessor visit (company called JHS restoration, sent by LAS claims management) I woke up at 2am on Tuesday for the toilet and heard water in the kitchen which was coming from the ceiling, I turned the water stop cock off and returned to bed to deal with in the morning. I had a football sized hole in my ceiling water on top of my units and a little had got under my tiled floor, also water staining to the bathroom ceiling above the kitchen, my insurance excess is £500 so my wife initially said we should just get a builder
  17. Hi Folks, I moved into a privately rented property in March 2012. Agency introduced but landlady manages. I asked her about a strong smell in the kitchen a short time after I moved in, she denied any such smell. This week a plumber came round to sort a small problem with my heating. I asked him about the smell as it has persisted for 6 months, after a short inspection he found a gas leak, he fixed it and issued a Gas Safety Certificate!! My landlady seemed most displeased that I had cost her more money..... The very next day I smelt the same odour, as if there was still a l
  18. Hi everyone at CAG, I found some great advice on this site already and now I am at a point to ask my first question(s). We had a leak in our kitchen sink which caused some (possibly minor) damage to our and the downstairs flat. It was a very unfortunate coincidence: The tap was dripping slightly and filled up a bowl in the sink in the course of several days (we were out for the extended weekend). But instead of overflowing into the sink and through the (unblocked) outlet, it was absorbed by a cloth which was hanging halfway into the bowl, and which transported the water straight on to th
  19. We had a water meter fitted 27 days ago. During the install the chaps who fitted it said the pipes were very old, the job was very difficult due to the closed space and because of this keep an eye on the readings to make sure there's no leakage and if there is report it immediately. I have done so every morning without failure noted the readings and have a detailed log. Yesterday we were out all day and this morning when I took a reading the number was far higher than it should plus I noticed the wheel was spinning and we'd only just opened the front door. Spoke to SWW repo
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