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Found 187 results

  1. Hi, My landlord is wanting to send estate agents round to value the property because he wants to put it on the market. He has not yet served me with a Section 21 notice so I have no idea when he is expecting me to vacate but I would have thought a valuation would be more realistic once the house is empty and after he can do some redecorating, etc to get it ready for selling. At the moment, we have been too stressed over searching for a new home and we have been having a mad declutter and we have half packed boxes everywhere and the housework has become less of a priority, so all in all, the house no longer looks homely and I certainly wouldn't want any estate agents taking photos to use for selling purposes. Does my landlord have a right to getting a valuation, especially before he has issued a Section 21? I feel so uncomfortable about it and I really don't want anyone coming round while I still live here I have been looking through other tenants posts and came across this comment from one of CAGs members:- "Are you aware of this >> For example, a Section 21 notice cannot be served if there is no EPC or Landlord gas safety certificate in place for the property. Any non-compliance with this requirement will render the section 21 notice ineffective." Now my landlord has never done annual gas checks and the last one (for which I have a copy of the certificate) was about 2 years ago. Does the above CAG members comment mean that when I receive the Section 21 Notice it will not be legally enforceable? If so, what should I do and how do I respond to my landlord when I get the notice?
  2. Just looking for some advice, recently I asked my work coach at my Job Centre if the worst comes and I do face a sanction in the future while I am on Universal Credit, will my housing element be affected as well, and he said yes, is this true? I thought housing element won't be affected while on a sanction, or his he wrong? I just hope I don't end up on UC for too long, I am aiming to get into work ASAP.
  3. Hey all So I moved into a property on 29 July 2015 I payed £675 deposit and £675 one months rent advance We’ve just been excepted for social housing so have now given notice on this private property. As it’s 4 weeks notice from today this gives me until the 11/03/19 The question is about what is left to pay, am I right in thinking as it’s payed in advance that the £675 I payed on 31st January covers February’s rent until the 28th So I only have to pay the 11 days of March rent as I’ve already payed February’s Or Do I still have to pay February’s rent plus the 11 days of March
  4. A friend of mine recently had a problem with Enterprise Rent a Car attempting to deliver a hire car to one of his neighbours. Whilst undertaking the delivery they managed to crash one the hire cars into his fence causing damage, then assessed the damaged to the car, looked at the fence and chose to do a runner. Fortunately my friend has excellent cctv and captured the whole event. Laurel and Hardy springs to mind!!!. They made no attempt to find out who the fence belonged too nor left a note on the fence. My friend has subsequently been to the local office to try and resolve the issue and although they admitted liability, but only after being shown the footage, have failed compensate him as agreed. Initially they wanted him to obtain quotes for the repair and quite rightly he told them to gather the quotations themselves as they have caused him enough inconvenience already. They couldn't be bothered to do that so my friend priced up the bits and bobs required and a retired friend has offered to repair the fence for £150. He went back to the office to find out what was going on and again they fobbed him off, so he suggested they pay him the £150 so his friend can undertake the repair. The said they were happy to do that and for him to gave them his banking details. That was 3 weeks ago and now after yet another visit, they are saying they are not going to do that unless they have business receipt, yet they agreed to his friend fixing it! I think they they are messing him around so much that hope he will give up What would you do? Report the incident to the police to investigate criminal damage and leaving the scene of the accident? Put the cctv footage on social media for everyone to watch these clowns at work? Or does anybody have Enterprises Rent a Car CEO email address so he can give them one final chance to resolve things, as I don't think this incident has gone any further than the local office. What makes me laugh is if you have even a minor bump/scratch with this lot you will lose your deposit in a flash, yet when they cause damage to your property it's like pulling teeth. They certainly don't adopt their own policy of any damage must be reported immediately !!!!
  5. Hi all, I noticed that I will not have enough money in my bank account to cover my rent for the 1st January, but I will receive my student loan on the 14th where I can pay it in full. I have never missed a rent payment in nearly 2 years of tenancy. I emailed the agent if they could show leniency and waive the £35 reminder letter fee which is laid out in the contract as - 4.3 The Tenant shall pay interest at the rate of [4] % per annum above The Bank ofEngland's base rate on any rent lawfully due that is paid more than 14 days after thedate on which it became due. The interest will be payable from the date the rentshould have been paid until the date the rent is actually paid. and 4.6: Late payment of rent. Reminder letters will be charged at £29.16 plus vat £35.00 perletter sent subject to a maximum of four letters per month The agent replied and said no, the system will send out 2 reminder letters by the 14th which will equal a £70 fee, and if I don't pay they will take it out of my deposit. I believe that the reminder letters are electronic and this would be an unreasonable sum. I also asked them that why are these necessary when I have let them know in advance I can't afford the payment and I am waiting for a reply. The contract does not lay out above the 'schedule' for sending these letters and it was only the agent via email who told me they are sent once every 7 days as the clause is unclear in that respect. The only reason I brought up unreasonableness to the agent via email was because they straight away mentioned the contract which led me to inspect it. In terms of the deposit the contract/tenancy agreement says - 5.3: At the end of the Tenancy, the Landlord/ agent shall be entitled to withhold fromthe Deposit such proportion of the Deposit as may be reasonably necessary to:(a) make good any damage to the Property or the Contents (except for fair wearand tear) caused by the Tenant's failure to take reasonable care of theProperty or Contents;(b) replace any of the Contents which may be missing from the Property;© pay for the Property and the Contents to be cleaned if the Tenant is inbreach of its obligations under clause 3.1 or clause 9.1. I do not believe this has any provision for withholding my deposit on the basis of late rent payment/admin fees. Am I correct? Furthermore, I have a question about the deposit. The contract was signed online and doesn't have much info about the deposit other than it will be registered with the government deposit protection service and I didn't have to sign anything related to it from what I remember. I have also been in the house for longer than the other 2 tenants, and paid the £400 deposit when I moved in but not again when the new tenants moved and swapped the old 2 tenants in and a new TA was signed. Is this suspicious at all? But yeah... does anyone have any advice? Should I cough it up or just pay the rent and wait to see if they deduct from my deposit at the end?
  6. How much rent can you afford? An interesting article with links to government and local authority calculators. It points out that you need to consider far more than just any fees and the rent itself, but all other utility bills, council tax, water bills and in some cases, service charges.
  7. Not sure if this is the correct board to put this, sorry if not. I had a tenancy with a large Housing Association which ended 2 years ago and I left owing over £1K of arrears. The last 2 years I haven't heard anything from them (they knew my contact details so not sure why) and as such I just buried my head in the sand until now. They have passed my arrears to a bailiff company called Regional Collection Services based in Sunderland, who have added £390+VAT in costs to the arrears. I've contacted the Housing Association by email asking to set up a payment plan directly with them to clear the balance but they have said I need to contact RCS to set up a payment plan with them instead. Can they force me to contract with RCS? If I pay payments directly to the Housing Association do they have to accept them? I really don't want to deal with RCS nor do I want to pay them the extra £390+VAT either. RCS have sent me a letter but they haven't turned up on my doorstep yet but I expect they will soon. If I had the money available I would just pay it all off in one go directly to the Housing Association. Thanks for any help or guidance.
  8. i've been at my current property now for almost 15 years , house lookrf after , rent paid on time. The house is rented through a letting agency. About 2 years ago , at the time of setting up a new contract (yearly) , I was advised the landlord wanted to sell the property , as such I was told a break clause needed to be added to the contract , giving the landlord the right to give 2 months notice. I had to put up with strangers looking around my house then for whatever reason the landlord decided he didn't want to sell. My lease has come up again this year and as well as a £20 rent increase I noticed that the break clause was still there. I asked for the break clause to be removed as it is not required anymore , the reply from the letting agency is that the landlord is happy to do this...for a further £20 increase!!! I'm not happy the agency is trying to make a quick buck , do I have any rights here other than the right to go and find another house ?
  9. Hello all, This is a request for information on who will have to pay the rent on a LHA property. Me and the wife have rented this property for over 20 years now and have paid the rent on it for most that time, Due to my wifes disabilities she has the high rate motobility and standard car PIP. Because of this I am on carers allowance and also receive Income Support. The house is four bedrooms and we use 1 and our granddaughter uses 1 and her boyfriend uses another 1. So out of four bedrooms we use 3 and have a reduction in HB (14%) for the empty one. My granddaughter (18yrs old ) up-till recently was a full time student and has now moved on to a apprenticeship (wage approx £225 pw) Her boyfriend (18yrs old ) is also on an apprenticeship (wage approx £195pw) Neither of them have paid anything towards the rent or CT as that has always been the way we have done it for all our children. The LHA and the council are fully aware of the situation at the property as I keep them fully informed of any changes in circumstances within just a few days of the changes. So currently we have to pay 14% rent and a small proportion of the CT and there has been no communication concerning any change to what we pay regarding granddaughter moving into the apprenticeship. We also notified the appropriate gov depts about her change of circumstances and the Child Benefit and CTC we got for her has now stopped. Now there is another change in circumstances coming up next month and its this change that I need to get information about up front. The boyfriends apprenticeship is about to come to an end (early July) and he is moving onto a position within the educational establishment his apprenticeship was with. So he is going to be a full time employee earning a income that will be a lot higher than what he gets on the apprenticeship. SO, the question is Would he be liable to pay the rent and CT on this property even though his name is not on the tenancy agreement. Your thoughts on this matter would be appreciated. OH one more question. Would me going back into self employment make any difference to the above As I have been considering this for a while. (I'm 62 and would be working a minimum of 16 hours a week)
  10. Hi We started renting a beautiful home in December. We pay £1,800 a month for the house which is a hell of a lot of money. We have had a letter saying building works begin on a patch of land next to our garden next week and the foundations mean they will have to take down our fence and work in our garden! We both work from home which will be impossible with the noise. We also have a dog who will go berserk at the builders in the garden and she wont be able to go outside. We are absolutely gutted that our dream home has become such a nightmare and we will not be able to use the garden for over 2 months! Well, we can, but not privately! Any advice on if we can refuse to pay rent? or at least get a reduction? The landlord knew about this and did not tell us before we moved in. My other concern is that our garden will now be completely overlooked by the new house. Any advice please?
  11. (Hopefully this is the right place for this) I am a landlord. I had a managing agent (the Estate Agent). I am on a Guaranteed Rent scheme if you will but that't not the matter in hand. I usually get paid on the 5th of every month but I didn't this year and I thought like even they'll be a day late so I left it at that. After realising on weekend I haven't received anything, I called and called but nothing. I went to the estate agent yesterday and found out that they were closed. Automatically i knew they had not done a runner if you will but just packed up and left. I rang my tenant who are pretty good with me and they said they received a letter today saying the company is dissolved and that someone else was looking after the paperwork. I rang and went to the person who was looking after the paperwork. It was the old estate agents friend. I'll throw in now that the originally owner of the estate agents passed away like 3 or 4 months a go and his widow was now looking after everything. Basically this guy has his own estate agents but was just holding all the paperwork. i did have a choice to start a new contract with him or just do everything myself which I am still mulling over. Going back to my tenants they had actually paid to the old estate agents account on the 4th and now not sure what to do. I was told from the friend that the old estate agents account was in negative as well. I have told my tenant to ring up their bank and tell them of situation about the estate agents being dissolved and trying to get their money back so I can basically get paid as I have not been paid out of this whole situation. My query as you can sort of guess is their any way of me getting my money or is their anything else I can do to get my money? Insurance? Will the bank actually return my tenants money? Has anyone had this happened before? Hopefully I've not left anything out and am not sure where to turn for this one. I google looking answers and also came across this group. Can anyone give me any help or insight? Thanks
  12. Dear team No matter what I do I cannot post this to your consumer forums online as you won't verify my email which I do not find in the spam folder or any other folder, it is not being sent. Council tax liability order was received after I received a notice to quit from my landlord on July 31st 2017 at [address removed]. At this time I was considered homeless by the council and I have attached all forms to prove it. The agreement shorthold assured tenancy states at 3b that all council tax as might apply to the rental of the room at flat [address removed] will be paid by the landlord as included in the rent, it is signed by both of us but the council says it does not stand and that I owe the tax for the room that is let to me at the property owned by my landlord and where he and his wife also are in residence as the owners of the property. The room has its own cooking facilitys and toilet so not share with rest of house though there are common areas such as the hall. The council tax liability order is dated to 20th august 2017 but i have a tenancy agreement with the council for [another address] from the 14th august 2017 which I prove (attached) There is no case number as it is just part of a batch assignment at bristol magistrates court for the 21st march 2018, there being no court to attend. The senior local taxation officer as Mrs F addresses none of the points I make to her and neither does any council office. They have advised me that I may appeal to a tribunal service but is that the best way forward here.? It seems wrong to me that they can do this in view of all the circumstances with even the dates wrong on the liability order itself, but because there is no court case I can appear at they seem to be able to dictate PRETTY MUCH ANYTHING THEY LIKE WITH NO RECOURSE TO ANY FACTS, AT ALL. The council tax officer states S.6 of the local government finance act 1992 makes my tenancy agreement with my landlord void?
  13. My daughter bought a new flat, made by Barratt homes about 18 months ago. Last week she had a letter from some solicitors called FS Legal about a "Leasehold Action Group for your Development", essentially warning her of the potential problem of a ground rent clause which may make life difficult in the future. I have the agreement but can't work out if she has a problem or not. Does anyone know what to look for? who could point me in the right direction? Many thanks. Regards to all. Fred
  14. Hi guys, I wanted to get some advice before I part with my money to my Landlord. I'm in 12 month contract, no break clause with 5 months left but I've just accepted a new job abroad at the end of this month. I contacted the LL with a months notice and explained I'd get someone to take over the tenancy but they're saying as I need to give 2 months notice, they will need two months rent (my deposit plus an extra month). The LL is in the process of already getting a new tenant, probably giving them a fresh 12 months. Is the LL correct in asking for 2 months rent? In the agreement it states: If the agreement is not brought to end by either party on the above date, it will continue thereafter on a monthly basis until terminated by either party giving no less than 2 months notice. This is the only mention of '2 months' in my agreement. Thanks for your time.
  15. Morning I have just been sent a letter asking for over £2000 in ground rent for my flat payable in 14 days otherwise they will pass it onto their solicitors and add fees and charges. Long story short. Management company changed hands a few times, I asked for an outstanding balance in August 2017. I now have whats outstanding some 6 months later. I have done some research and correct me if I am wrong but according to Section 166 of the Commonhold & Leasehold Reform Act 2002 they must send me a letter in the correct format and allow me between 30 and 60 days to pay the arrears. I have already said that I can pay 2/3rds in a lump sum and the pay the remainder off plus my usual monthly payments which was declined. Am I correct in saying that because they did not request the arrears in the correct way and allow me 30 days to pay the balance that I can inform them of is near the end of 14 days. They are also claiming that they can charge me solicitors fees, which 3 years ago amounted to £1200 for a debt of £1700. This went to the Small Claims Court, the judge awarded costs but they decided to add on another £800 which I do not know what it is for. Dont these cost seem unreasonable. The case never went to court, if all the solicitors cost nearly as much as the debt. i have asked for copy invoices of the solicitors fees and well as documentation but the management company have refused this unless I pay the full outstanding balance.
  16. Hi all hope you can offer some advice. My wife signed up for a 6 month rent to buy scheme for a piano, after the 6 months we kept the payments going to cover the total cost of the piano, in fact we've paid over the total amount. This was agreed with the company. Were now getting calls, after 7pm mainly! asking for money, last call the guy even hung up on my wife, accusing us of not contacting them after the 6 months, which is completely untrue, we were always told they'll get this person to ring back. we have bank statements to prove payments but this seems to be falling on deaf ears. We have yet to get any kind of paperwork from these guys, apart from the initial rental agreement. Where do we stand? Thanks in advance.
  17. Hi guys, just a quick couple of questions. 1) Person A owns a house. He cannot live at the property temporarily. He is also signed off sick by his doctor and gets ESA. Because of this, he is living with a family member. The family member is on income support. They get countil tax reduction. What he wants to know is, would he also get council tax reduction on his own mortgaged property as well?
  18. I am acting as Guarantor on a rented property for someone who is now in serious rent arrears, to the tune of almost £3k. If I pay this off, does anyone know if can I then make a claim (small claims court maybe?) against them in order to try and get the money back? If so, has anyone done it? How easy is it? What power does the court have to compel the tenant to pay me? Thanks, dK
  19. Rent pressure zones READ MORE HERE: https://beta.gov.scot/policies/private-renting/rent-pressure-zones/ Please note this only affects 'Private Residential Tenancies' in Scotland Only Rent Pressure Zone Checker: https://www.mygov.scot/rent-pressure-zone-checker/
  20. The following news article featured on SCOOP today: http://www.publicsectorexecutive.com/Public-Sector-News/london-council-to-launch-ethical-debt-collection-for-residents?dorewrite=false/Page-1749 https://www.scoop.it/t/lacef-news
  21. Rent-to-own retailer BrightHouse has been told to pay £14.8m to 249,000 customers by the financial regulator, the Financial Conduct Authority (FCA). BrightHouse will compensate customers who had cancelled agreements after one downpayment but had not been refunded. It will also make payments to those who signed up to lending agreements that "may not have been affordable". The FCA said BrightHouse had not acted as a "responsible lender". http://www.bbc.co.uk/news/business-41732865
  22. I had my ESA stopped which is now pending an appeal, I have had to do a joint claim to claim UC, what a nightmare this has been. My original claim was from the the 23rd June and they have in therefore paid me four weeks instead of five, 23/06/17 - 22/07/17 that will be paid on 29/07/17. so in other words they are paying me four weeks but not paying me until the 5th week but not paying for the 5th week. As I have come straight over from ESA the seven day waiting period and as I understand it cannot be used by the DWP so why has a week been deducted and why if my claim started on the 23/06/17 and payable on 22/07/17 not reaching my account until a week later? Any help would be greatly appreciated, and as per norm why do they make the simple things not so simple,.
  23. Rent-to-own retailer BrightHouse has been told to pay £14.8m to 249,000 customers by the financial regulator, the Financial Conduct Authority (FCA). BrightHouse will compensate customers who had cancelled agreements after one downpayment but had not been refunded. It will also make payments to those who signed up to lending agreements that "may not have been affordable". The FCA said BrightHouse had not acted as a "responsible lender". http://www.bbc.co.uk/news/business-41732865
  24. Hi, I don't know if I'm posting this in the right place but I need help. My daughters boyfriend has just received an eviction notice, stating the eviction will take pkace a week on Thursday. I'm currently sketchy on the details but it's all due to problems with housing benefits etc. Hes had a nightmare of a couple f years, he was persuaded to take a 16 hour a week job because he was on DLA and could claim working tax credits, he also kept his housing benefit. He then lost his claim to DLA when he had to change to pip and so lost his working tax credits. He also lost his housing benefit but that was reinstated. Currently he has a total income of £120 per week and is supposed to be paying towards his rent as his housing benefit doesn't cover it all. Now he's buried his head in the sand, my daughter had just phoned me to say that he's being evicted and the eviction notice was delivered on Saturday morning. He has tried to contact the council today to see if there is any way he can stop the eviction and they have said no not unless he pays all of the arrears. I don't know if the amount they are wanting includes all of the costs that will have been added to the debt outstanding. Is there anything at all that can be done to help him keep his home or are we looking at a lost cause?
  25. Hi all thanks in advance The land lord is always asking for rent in advance, Payment date is the 12th of each month , I have been paying as and when before the due date, but lately the ll is hassling me example this month I paid £375 two weeks ago, get a call last night can you pay some more, the problem is I fear they will end the tenancy if I do not, £400 due on Monday, It seems it is the LL wife's spending money, where do I stand? Leakie
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