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  1. A friend of mine recently had a problem with Enterprise Rent a Car attempting to deliver a hire car to one of his neighbours. Whilst undertaking the delivery they managed to crash one the hire cars into his fence causing damage, then assessed the damaged to the car, looked at the fence and chose to do a runner. Fortunately my friend has excellent cctv and captured the whole event. Laurel and Hardy springs to mind!!!. They made no attempt to find out who the fence belonged too nor left a note on the fence. My friend has subsequently been to the local office to try and resolve the is
  2. I bought a second hand car from a dealer 7 weeks ago. They had a new MOT done & the car passed but with advisory that the rear coil springs, both sides at the back, were corroded. I asked the dealer to quote me for the work & went ahead to have them replaced. The day before I picked the car up I rang to make sure it would be ready & during this call I mentioned about the receipt for this work. I was assured it would be there when I went to collect it. They don't have a workshop on site & contract it out to a garage locally. I do not know the garage detai
  3. Good Evening, I leased a business and took over on the 9th April 2018 a Sandwich Shop and the Proprietor who we took over from had her Electricity under contract with Npower. The previous owner and I took a reading on the day we moved in and they moved out. The reading was 91738 and that was given to Npower on the 9th April 2018, I then kept trying to contact them for us to get prices from them so we could compare with other Electricity companies and see who we wanted to be in contact with. Npower said that they would get back to me on the 10th April 2018 and I hear
  4. hii i have been caught in john lewis store for shoplifting of £42 been stopped by security and they had called police was told will be called by one of the colleague i had a called and been interview under caution was having no idea about that yesterday had interview but was not aware of all this i had admitted that i had done it as i did it so dont want to get a penalty and a note: i had been caught shoplifting before and had paid a penalty as dont want to risk it but i m being destressed after this so kindly need your help like how much time for investigate and what's th
  5. Hi We paid a deposit for a new window to be made in an existing wall, it was £600. The builder has constantly not turned up and is ignoring calls. A review of someone else having the same problem has gone up on google. What do you do when the builder has done nothing at all, other than take your deposit? Thanks
  6. Helping someone . I bought my house in a auction and knew the house was suffering from some sort of damp problem. I never had a survey done as there was no mortgage and there was a damp problem. I have managed to sort that out and will be having a damp course done in a few weeks time. However now some 16 months on cracks have started to appear on inside walls. These are vertical ones and are very thin. I have checked the wall above and because it has wall paper on cannot check if the cracks have gone up. I did however contact my insurance company wh
  7. Hi everyone, please be patient with me as i am new on this site. My partner divorced his ex wife a couple of years ago and it cost him over £1000 but at the time did not have more money to be able to resolve the financial side of things ie selling the property and a clean break order, so we spoke to a solicitor a couple weeks ago and she said that it can cost him between 3 and 5 thousand pounds to go back to court to sort out the financial side of things. we can't afford this kind of money as we dont have any savings etc, so we are going to attempt to do this ourselfs, the story is as f
  8. Hello, I’m trying to get an answer regarding the changeover from dla to ESA/pip. My friend’s mother suffers from severe borderline personality disorder; she has been on dla for over twenty years! and did have until recently home-help (Although I believe this is no longer the case) her daughter recently took her to a atos/maximus assessment from which I understand it was specifically because Dla is changing to pip and they are medically ‘re-assessing.’ People that are changing over? 1 is this correct? 2 I assume if this is correct will she
  9. Hi everyone, this is not the usual thread about tackling a speculative invoice, so if in the wrong place please move or delete! It's always struck me that the private parking cowboys are a particularly British phenomenon. Yesterday I stopped in a shopping complex in Mestre, which is the mainland town opposite Venice. The complex is near the bus station, near the train station, near the centre, and near the public transport routes to Venice, and I would suspect a place that non-customers could easily want to park. So, for once, there is a need for proper private parking control
  10. Hi all Nearly 6 months ago my Father in Law was diagnosed with terminal cancer. The Palliative Care team at his Hospital immediately requested that the council fit a level access shower in his council flat. 4 months later, his wife had heard nothing so rang the Council up. Was told that the adjudication Panel had rejected the request! The next day his daughter phoned to plead with them to reconsider. They immediately phoned back to say they had granted the application. No reason was given for the refusal or the reconsideration. She was phoned in August to say they would start
  11. My daughter asked O2 for an early upgrade which they agreed and and said she had to pay £100.00 which she did... She at the time asked the live chat person 4 times within the conversation that she would like to use her police discount which was 30% of the monthly charge and 4 times he said no problem on the new contract.... When she completed and 5 mins after it was all agreed she then asked him again about the discount at which he said he COULD NOT give it to her. SHE WAS FUMING...... She has contacted customer services twice now after waiting 20 mins... They read b
  12. Around a year or two ago the an underground ditch drain pipe started to leak and come up after some heavy rain, my parents who were living here at the time called the council to get it fixed. The council then dug up the drain but left it as an open ditch on our land, without asking us first... (we would have said no) The council refuse to correct the damage done, and say we must pay to repair it ourselves or pay them to do it. We never asked them to dig up the ditch. They did that on there own accord. Do we have any legal backing to force them to correct the damage done?
  13. Hi all, Im at a complete loss. I got a ccj claim and thought id filled it all in correctly - wasn't entirely sure what the debt was, Im thinking a payday loan that I abandoned. I filled in acknowledgement of service and defended the claim using information I found through researching my problem and using an appropriate template from here or so I thought. I got a Notice of proposed allocation to the small claims track and have to reply in a few days and I don't know what I have done. Or more importantly what to do. Ive buried my head in the sand a
  14. just wanted to give a shout out to Mr Lender and Swift Sterling ive quite a few debts and rather than going pop im trying my hand at sorting a payment plan. both the above companies have frozen my debt and to reduced payments, BRILLIANT and a massive help. i'm awaiting a few replies but these guys did all this with 12 hours of my initial email. SO DON'T GIVE UP HOPE IF YOU TREAT THEM FAIRLY TOO THEY DO TRY TO HELP
  15. Hi, I wonder if any of you IT buffs might know what the remedy to this is? I opened the PC - a Dell Optiplex 745 to change the little round battery. I noticed these capacitors (I think) which appear to have leaked. Can anyone tell me if these are replaceable/repairable or is the likely end of my motherboard? Thanks
  16. Today's show. He spoke to the Parking Prankster and Patrick Troy. http://www.bbc.co.uk/programmes/b05xbsts HB
  17. took a little battering around but.. ordered a treadmill from tesco direct, fullfilled by sportshq ordered the friday and paid extra for delivery "on or by Saturday" come saturday and no delivery, spoke to customer services and they tried to expain that it "wasnt their fault it was sports hq's fault" emailed ceo office, 30 mins later phone call, explaining they cant get it that day but would look into it and make sure we "were not out of pocket" monday email saying it had been delivered to a neighbour could we check it was ok and they were looking into it as their co
  18. 12 months ago we bought a vehicle for the company. we knew it needed work to bring it up to mot standard and make it serviceable so we took it to our usual hgv garage. we have used this garage regularly for the last 5 years and have never had problems but this truck took a month before we got it back as they were busy. we got the truck back and took it for mot.....it failed. this mot cost us £138 for the truck. we returned it for further repairs and took it for a re-test at another £78 retest fee. other work not completed.... no fuel gauge no hydraulic fluid in extern
  19. I know a woman that has been fraudulently claiming tax credits using her mothers house for 3 years now. I have reported her about 10 different occasions during these past years as has another friend of mine.. Absolutely NOTHING gets done. She lives 200 miles south in a cottage with her working boyfriend and three children. With the Tax Credits and the Child benefit money She's pulling in close to £900 a month. Before the predictable "you're mistaken" replies come in i'd just like to emphasize the fact that i KNOW without a shadow of a doubt. I have a mutual friend who has also r
  20. I am a 53 year old woman.live alone, working 20 hours a week on minimum wage. get a small amount of tax credits ..Pay full council tax and only get £19 of my rent........after i then pay all my other bills and monthly bus fares I know i was definatly better off on benefits... However i need to work for my sanity Back to the original question I suffer with Restless leg syndrome and take Topamax and Zopiclone... Do i qualify for a perscription excemption certificate and if so how do i apply.. At the end of the month i have barely enough to eat let alone get my percription,but
  21. I am really needing some help. I have a house valued at £110,000 and a mortgage of £105,000 which I may need to sell. The only problem is I have a secured loan of £34,000 on my home through Picture (or whoever they are now) which has arreas of £650 and they will only get bigger as I am no longer able to afford the loan. What I am wanting to know is am I allowed to sell my home even though the secured loan won't get paid off. I am intending to rent if I can sell my home. Any advice would be much appreciated. I don't want to sell if I don't have to but will Picture?? take my home even if t
  22. Hi. Cut a bad story short,,,Tenant never paid rent for 6 month then left property overnight leaving a trail of destruction for my mate to resolve, now my mate has collection agy chasing him for unpaid gas and electric? they say he is responsible? Who is right and who must pay ? Thank you
  23. Morning techies. I am in the process of obtaining a grant to purchase a computer for the use in a communal lounge of the sheltered accommodation I live in. The PC will be used by the residents (after some basic training) to do online shopping, skype and various email plus other stuff. The problem I have is that although there is a phone line in the lounge, this is connected to the wardens office and they already have BT as their ISP. The only other provider (that I have found-so far)that does not require you to take their phone line is Plusnet Can two ISPs share the sa
  24. Hi guys!! last night, I did shopping from a fake MK website, the website was so realistic that i caught by the big discounts they were offering. I made a payment for 53 pounds by my visa debit card, but i did not receive any email for the confirmation, post that i checked my account but it was not deducted from my account. Today, i called LLYODS bank and checked the status of the transaction, according to them the money is out of my account but it is not been accepted by the fake company so the money is in middle somewhere. When i asked the bank to take the action, they sai
  25. hello I need some help please. I have been working for a driving agency for a few months and whilst out one night with friends and family a friend of my auntie who works as a hgv tanker driver for a milk dairy told me if interested he could get me some work as a driver, I said ok and the next day I went with him down to the yard he works at, whilst talking to the manager in the office he asked if I wanted to do this type of work to which I replied yes the then said to comebacin 1 week, go out with a driver on a shift and if I liked it he would start to train me to do the job. 1 week
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