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  1. Hey CAG, Posting on behalf of a friend. In short she doesn't have a tv licence as doesn't watch live tv only netflix. However her young daughter downloaded BBC iplayer on her tablet and signed up and gave her mums post code etc and obviously must of said she had a TV licence. Fast forward a few weeks and my friend gets an email that says "Our records show you've used BBC iplayer on a number of occasions in recent weeks. As your no licence need status is now invalid you need to buy a TV licence" and gives her a link to buy. Does she need to buy one, her daughter being on early te
  2. Does anyone have experience of challenging the 20% discount repayment for Right to Buy terms with a local council in the final six months of the five year no move rule. There is a proviso written in the contract that says in exceptional circumstances they will waive this. Would anyone know what these exceptional circumstances might be, or if there has been a successful challenge. I have been told it would be too costly to ask and I would be unsuccessful if I engaged a solicitor to do this hence my post to clarify this would be the case. Thanks in advance.
  3. what is the best pre paid credit card/debit card you can buy for online shopping for amounts less than £200 so to keep your finances in order and a limit on your online shopping? something you can buy from a newsagent without all the falaffle of appying online, whats good/bad?
  4. hi Long story - bought car 13/08/2018 2 weeks later lots of warning lights - car into AC who sent to Audi who advised needs ABS computer and part on back order - roughly 2k to 3.5k to fix AC have rung to say they're deciding whether they will just give me my money back. so my questions are? do they have a right to do that? I want that car, it took me ages to find it I'm in a hire car at the moment - I'm guessing will be better for them to put me in one of their vehicles so at least hire charges arent being added to their current bill Where do I stand legally - my rights. I've p
  5. Hi all hope you can offer some advice. My wife signed up for a 6 month rent to buy scheme for a piano, after the 6 months we kept the payments going to cover the total cost of the piano, in fact we've paid over the total amount. This was agreed with the company. Were now getting calls, after 7pm mainly! asking for money, last call the guy even hung up on my wife, accusing us of not contacting them after the 6 months, which is completely untrue, we were always told they'll get this person to ring back. we have bank statements to prove payments but this seems to be
  6. Hi all ... Hope this is the right place to post this. Having lost everything in the recession I then suffered a major breakdown and now have Complex PTSD and fibromalgia amongst other illnesses which are all getting worse. After two years of being homeless myself and my partner were given a council flat. Our neighbours are the local drug dealers and generally bad things happen daily. I now won't go out of the flat at all. I have a pension which I could cash in in 18 months and I wanted to do this and buy a small cheap house. I currently get PIP and my partner gets carers al
  7. Hi This is from earlier this year but after seeing a lot of press around refunds I thought it was worth pursuing. My daughter had booked a flight with Flybe from our local airport Newquay to Gatwick to connect with a Malaysian airlines flight back to Australia. I dropped her off and she checked in. Her connecting flight was 1.35pm, so plenty of time to connect with the flight. The flight was meant to take off at 7.25am, but took off at 8.35am. It landed in Exeter as Gatwick airport was shut down due to fog. They sat around for 2 hours until they informed them that they had cancelle
  8. I have come across too many complaints about policies being cancelled, when claims have not been disclosed properly when buying Insurance online. The Insurers don't always check the CUE (claims & underwriting exchange) when you buy Insurance online. They then check the details you have disclosed against the CUE database, which is a central claims database used by Insurers. If the details don't match up the Insurers will come back either asking for extra money or to say they have cancelled the Insurance. If they cancel the Insurance, you may not get much notice of this. Insurers a
  9. Hi, I received my CCA from Aqua some time ago. For a while I thought that the CCA I received was actually for another account that I had also requested a CCA from. ...sometimes it gets confusing as you're no longer dealing with the familiar name but now various debt collection companies and the solicitors with unfamiliar refs! after realizing my mistake I sent in an offer of payment via email with my income/expenditure I was obviously too late two days later I received a court claim. I put in an acknowledgement to try to get a bit more time and see if I could a
  10. The amount that CFO were claiming was £940 - Motormile are now claiming £32.67. I probably will pay this to bring the matter to a close. OUR REFERENCE: M4591793 CURRENT OUTSTANDING BALANCE: £32.67 Welcome to Motormile Finance UK Limited (MMF). Dear xxxxxxxxxxxxxxxxxxxxx We write to inform you the CFO Lending Limited was placed into administration on the 6th of April 2017. Paul Boyle and David Clements of Harrisons Business Recovery and Insolvency Limited, were appointed joint administrators and your CFO account 223644 has now been sold to Motormile Finance UK Limited (
  11. In Paris they sell celery by weight. Not by the stick/bunch but by kilo. So what this means is that when people go to their supermarket, they break the ribbon holding the celery together, take out the nice succulent heart of the celery – you know, the bit that we all want and then take that to the till. The supermarket cashier simply weighs it and charges for the amount that has been taken. If you come along later on in the day, then all you have left is the big ugly green bits and the worms. This is how Parisians do it. Don't you wish you had one for a neighbour?
  12. Hello. Apologies if this is in the wrong place so feel free to move it. We gained the Right to Buy 16 years ago via a Deed of Assignment with my mother. She was informed that she would lose the Right to Buy and that we would gain it. We have the Deed of Assignment, the tenancy 'General Terms and Conditions' that confrim the above and in 2004 we began the process of buying our house. We received a from from the landlord confirming that we had the Right to Buy and they even evaulated the property. Although at the time we discovered that we could not get a mortgage so everyth
  13. I bought an Aqualisa electric shower and paid a lot to have it professionally fitted . Almost immediately, when switched on, water began gushing out of the back and down the wall. I looked online and found several postings, including one which explained this was due to a pressure relief valve opening and described how to fix it. Basically, you switch off the electricity, take off the cover, unscrew the valve (difficult) and push a plastic ball back into its tube and then reassemble. OK for a month then it happened again. I phoned Aqualisa customer services and asked for a fitter to repair i
  14. Hi apologies if this is the wrong part of forum im posting in. i bought 45000 indian rupees in 500 and 1000 rupee denominations on ) Oct 13th last month. for my holiday in feb 2017 From TravelFX by Bank transfer (wish i'd paid by credit card now but they only accepted Bank transfers) then beginning of this month indian prime minister declares all 500 and 1000 in effect null and void. its nearly £550.00 worth and TravelFX wont buy them back. even though though they have a buy back policy. and now wont communicate with me any further even though i have been polite at all stages in co
  15. hi i have had bayv for about 3 years now i rung them the other day to ask to return some furniture i have as i am moving and i dont need it at my new house, i just assmed because i had been paying it off for so long there would be no problems, well i was wrong they have refused to take them back because a fault i had reported to them and they were currenty trying to order the parts (i have been waiting for them to fix this for nearly a month) had not ben sorted and said they could not take them back unless they were in the condition they were sent in
  16. Hi there, A year ago I took out a product with Buy as you view. I have had no problems and have paid religiously by DD every week. This week I returned from holiday to a letter saying the DD had been cancelled (my fault I was cancelling several DDs at once online before i went away). this means that the payments have mounted up to £89 owed. Due to the holiday and not realising they hadn't gone out I rang Buy as you view to advise them I could meet the back log in payments on my next payday but would continue to pay the weekly amount every Friday until then so
  17. READ MORE HERE: http://www.telegraph.co.uk/news/2016/08/19/help-to-buy-isa-scandal-500000-first-time-buyers-told-scheme-can/
  18. Not sure if this is the right place for this. Perhaps it coul be moved if not. http://www.telegraph.co.uk/news/2016/08/21/treasury-and-banks-could-face-legal-action-over-help-to-buy-isa/
  19. Hello. First post to the forum and well, what a mess. I think I've posted this in the right forum as there is no mortgage involved in this. When I found myself in the incredible situation I'm in, which I will expand on in a moment, I had a look on various help forums to see what information I could find on what happens when a property sale fails to complete after contracts have been exchanged. I found lots of posts along the lines of "in 20 years of conveyancing/being an EA I have never seem this happen" etc. So... Let's see what the experts here make of this. It's quite a lot
  20. READ MORE HERE: https://www.theguardian.com/society/2016/jul/31/right-to-buy-policy-scrapped-scotland-social-housing
  21. I hope I am posting in the right place. Wayne has been the sole tenant of this little flat for 18 years. We are not married, but do live together. I have never been on the tenancy. I am on the electoral roll (the bit that is private) and the Council Tax know I am here because Wayne had to write to them back along to give up his single person occupancy discount. Wayne applied to buy his flat back in February, and an energy surveyor has already been. He had a letter to tell him that the District Valuer will contact him to make an appointment. RTB2 admitting his Right t
  22. Could somebody help with this My daughter wants to buy her council house and has lived in it for about 9 years so does qualify for the right to buy discount but she was told she could not have the new help to buy ISA as well as that would mean two discounts is this correct as I was under the impression that you could have a help to buy ISA as well as the council right to buy discount thanks for any help
  23. I was looking to where to buy a book called 'the truth of the lie' by Goncalo Amaral which I couldn't seem to find for sale on Amazon. Any ideas ?..
  24. I am currently in the process of buying my council flat. I am still paying rent to London Borough of Haringey. Recently, I contacted them about a repair that needs to be carried out in the flat and I was told that because I am in the process of buying the flat all repairs are now my responsibility even though I am still paying rent. The particular repair is a leaking cistern. On 31st May, a technician from Thames Water came to check the meter which was constantly running (though I was not aware of this until Thames water contacted me), as a result of the leak from the cistern into the to
  25. Someone went into the side of my work van a couple of weeks ago whilst he was pulling out of a junction. It was his fault. There was some cosmetic damage, scratches etc. and the passenger door wouldn’t open. So I decided to put a claim in through his insurance company. I was given a courtesy van whilst mine was taken off to be assessed. A couple weeks later I received a telephone call to say my vehicle had been written off Cat C. I was offered a settlement and the option to buy my van back. However the offer was way below what it would have cost me to either repair or re
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