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Found 24 results

  1. I am a light sleeper and have been using ear plugs to bed for quite some time. 2 weeks ago, my boyfriend picked up some of Superdrugs own-brand earplugs, which are like a soft silicone putty. He wore a pair to a concert and gave me the remaining two pairs to use. Despite the box saying they are suitable for sleeping in, after the third night of wearing them, I found that I couldn't remove one of them. It turns out that the squishy silicone softened so much with my body heat that it slipped down into my ear canal, and adhered to my ear drum. It is nigh on impossible to get rid of due to it
  2. Hi all, hope you can shed some insight into this situation for me! I'm currently abroad on holiday but received word from a friend minding my car that it had been seized by Newlyns in regards to a previous owner's fines. I've thankfully managed to have it released and it's currently at a friend's. I don't understand why they seized the vehicle, as when they encountered it, it was already in my name (i.e. I was the registered keeper) according to the DVLA. To the best of my knowledge, the registered keeper is the one responsible for any tickets, fines, etc., not the owner (unl
  3. Hi This is from earlier this year but after seeing a lot of press around refunds I thought it was worth pursuing. My daughter had booked a flight with Flybe from our local airport Newquay to Gatwick to connect with a Malaysian airlines flight back to Australia. I dropped her off and she checked in. Her connecting flight was 1.35pm, so plenty of time to connect with the flight. The flight was meant to take off at 7.25am, but took off at 8.35am. It landed in Exeter as Gatwick airport was shut down due to fog. They sat around for 2 hours until they informed them that they had cancelle
  4. A couple of weeks ago I had to call a locksmith out (from a call centre number). My key would not turn what appeared to be a jammed deadlock. Using airbags to partially hold open part of the door he used an angle grinder to try and cut through the deadlock but unfortunately the blade was too short by about 2mm. He then decided to use a hammer and chisel with a great amount of force for about 30 - 40 minutes. He aborted the job and I was left locked out. The next day another locksmith came round and used a paddle to hole part of the door open sufficiently enough for
  5. Hi there, Thanks for taking the time to read this post. Long story short, brain surgery in Feb 2015. Got the all clear April 2016. 100% rehabilitation can take 3>5 years. My doctors advice re exercise keep trying every few months. Had a good relationship with the gym as had been a member for years prior to being ill. 2 x failed attempts (on a month by month contract) Then In July 2016 (2 months after all clear) went in to see about joining again. They had a great joining offer for 12 months contract. I talked at great length with the young
  6. http://www.thisismoney.co.uk/money/bills/article-4445214/What-really-caused-customer-service-meltdown-Vodafone.html?ito CAG hopes that Mr Jeffery listens and acts swiftly.
  7. Hi, I've recently had a letter from robinson way, offering to close my account and to record partially satisfied. Ideally I'd like the default completely removed. I'd like to know if this is even possible, or is it a waste of my time trying to negotiate this with them? Thanks!
  8. Hi all, Hope this is the right place for this. My partner recently picked up some weekly contact lenses from Boots. she wears them frequently, but her normal order had not arrived so she had to pick up a pair to tide her over from the store. almost immediately after she put them in, her vision began to go blurry and her eye felt discomfort. The Boots staff at the store were awful. first they wanted her to wait to see the optometrist, until she made a fuss, when it turned out one was free, then she had to ask three times for them to rinse her eye. Finally they sent her to Moorfield e
  9. I was/is on SEETEC, but my doctor told them that I was travel sick, they've given me 3 sets of tablets to help me. I do 9-5 job search which is 5 days a week, Thursday and Friday I go to a city 45 minutes away via bus. They knew I was travel sick, but ignored the doctor's note, I wasn't well. On Monday I was ill and kept retching, I told the receptionist that I felt ill but had to wait for the manager. Well, she came back and told me I had to stay at tehe centre till 5pm, it was 12.30 and my stomach wa shurting and I felt sick. So I walked out and had a doctor's appt and he gave me the 7
  10. Hello all, A good friend of mine has been given notice of eviction by his landlady after he complained about her workmen damaging some of his possessions and holding her liable for the cost. He is now unsure of how to go about following up if she refuses to compensate him. Does anyone have any advice? Thanks in advance!
  11. Hi I've recently had some work done on my car which has resulted in considerable damage being caused by the company who did it. The work was to vinyl wrap parts of the car, however the person who performed the work was negligent and has caused considerable slits in all of the window seals, they no longer fit properly, and now need replacing. It was not a garage, but a specialist who does window tinting, vehicle graphics and vinyl wrap services. I have sent him photos and he is willing to "take a look" (on Friday) however there is no way they can be repaired and will require
  12. Hi Not sure if i have come to the correct group for this. I bought a tumble dryer from hoover 6 months ago and something went wrong with it last week so i called out an engineer. After taking the whole dryer apart the engineer discovered the problem and ordered a part. When the engineer left i noticed a lot of deep big scratces along the sides of the dryer which wasnt there before, my dryer is stand alone and doesnt touch any sides so it couldnt be scratched any other way. the enginner didnt use blankets or anything and i have a tiled floor which would easily scratch a shiney black surfac
  13. So this is an unsual one on behalf of my sisters boyfriend. Recently, he left his job because he found better employment elsewhere. The job he was in required a months notice. He advised his employers on the Thursday that he would be leaving on the Friday-not 4 weeks notice, but his new job started the following Monday, and quite frankly, its a fact of life that sometimes your new job means you cant work your notice. Unfortunate, but sometimes unavoidable. He told the secretary, who advised that the boss would not be happy, and indeed he was not. He told the person in quest
  14. Hi Guys, I had some guttering repaired last year, albeit a shoddy job, as I have now found out. We had noticed that the outside wall seemed to be getting wetter and upon further inspection by a friend, we have realised that instead of informing me that the guttering section was fitted incorrectly by previous workmen ( the section is roughly 1 inch lower than the joining section ) they just carried out a poor repair. This has now resulted in the guttering collecting water and it has been running down inside the cavity, causing damp to now appear on our interior walls. I have
  15. We renovated our bathroom 4 years ago and had a bath tub and shower screen fitted as part of the work. It was bought from an online store (with an actual high street store behind it). It had a good reputation/feedback, so I was confident in buying from them. We have used the bath/shower for the last 4 years until a couple of days ago. While bathing my 3 year old son, the shower screen dropped without warning. The impact of the falling shower screen was on my face - I had a bruised cheek and broken glasses (glasses on my face to see with, not the shower screen glass). I caught it i
  16. Bit of an odd one. I park my car alongside a newly converted business residential property. They have been leaving the 8ft x 10 ft heavy steel gate open un-secured. We place a big cone between the gate opening and the side of my vehicle but they have removed it. In the recent wind, the unsecured gate has swung the full length wide open and smashed into the side of my vehicle causing a big dent the whole length of the door, luckily not smashing the glass. There was no-one in the property today so we left a note on the glass door for them to call us asap (no c
  17. My car is insured with Hastings Direct. It was damaged in storms at Christmas whilst parked overnight and then bodge repaired on my insurance by Hastings approved repairer RGM Bodyworks of Haverfordwest Pembrokeshire. The repairs were so bad that Hastings had to send out their own independent engineer form AIA Independant Assesors who agreed with another bodyshop that RGM have caused £3000 worth of damage to my car which has actually written my car off as I only paid £4100 for it a few months ago. Now Hastings claims dept and the repair agent Fleet Accident Repair Group ( FARG a
  18. My son got himself into difficulties and set up a Debt Management Plan with Kensington Financial Management Consultants, or so he thought. He lives in another Country from me so I have to send all of his mail to him. He now has a CCJ against him from a Company called Close Bros Military Services. According to them, he has not been paying them any money and they do not have a Debt Management Plan with Kensington. I contacted Kensington as I now have authority to discuss my son's account with them. They informed me that they have been receiving money from my son regularly
  19. On Sunday afternoon, a very good friend lost his wife. (I only knew her slightly, so am upset for my friend and his children). She was 27, and they have 8 children from 13 down to one year. She felt ill in August 2013, with swollen neck glands and extremely sore throat. The GP told her she had a throat infection and would be fine in a week. No anti-biotics. In September she went back as she was worse. Told the same. She then had a period of feeling slightly better. Come November, bad again, back to the GP, still no help. She got through Xmas somehow, seemed to pick up
  20. I moved out of a property a month ago and I have been in discussion with my former agent about some damage in the back garden which was caused by my neighbours (there is communal access). I heard today that my landlord is attempting to charge me for this damage through the deposit - is that allowable? I have verbal confirmations from both neighbours as to what they did and could ask for written statements. The damage is evident from the inventory and he now wants to charge me £350 more than the deposit I paid. The agent is being as helpful as possible and it is likely it will go through
  21. Hi, I have a question relating to TUPE and wonder if anyone can help. My husband worked as a contractor for a large IT company through a third party: the company who had been awarded the contract to supply staff to the IT Company. He was paid by the third party company, not the IT company for whom he indirectly worked. Some of the employees who worked through the third party company (the "Agency") were permanent employees, but the majority worked as contractors, as in my husband's case. A few years down the line, the IT company put the contract out to tender again. The contract was aw
  22. Hi Folks, Feb 2012 water appears in my back dining room and I make contact immediately with insurance company. Im advised my policy does not cover "locate and search" so I get a plumber who states that the problem is my neighbour. I contact my neighbour who says he will contact his insurnace company. Neighbour keeps putting me off for 2 months and then he moves out of house. House is no derelect. My insurance company instruct builders to dry out my house and fix everything. Walls taken back to brick and Im advised that my floor boards are not covered? Water company
  23. http://www.bbc.co.uk/news/uk-england-birmingham-18719962
  24. I have an account with ISME and have made regular payments to that account via online bank account with no problems until June. I made the payment through the 'faster payments' process and my bank have confirmed that this has left my account and it should have arrived at ISME account within 2 hours. However, ISME have been sending me text messages and calling my homeline chasing payment, and I have explained that the mistake is not with me. I placed a small order last night and by accident today, I find they will not release my order due to the missing payment. I have spoke
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