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Found 30 results

  1. Since our recent upgrade last month we are still having lots of problems with our mobile view. It will be very helpful if people could keep us updated here as to the problems that they are having. Thanks
  2. A letting agency has been demanding hundreds of pounds in payment before prospective tenants are allowed to view properties for rent, the BBC's Victoria Derbyshire programme has found. The practice, by Flintons, breaches guidelines and could be unlawful..Shadow housing minister Melanie Onn said renters needed more rights and the case was the "tip of the iceberg". Flintons, in London, denied any wrongdoing and said it did not charge any fees for viewings. https://www.bbc.co.uk/news/business-46111015
  3. What with advice changing from that given a year or so ago, I thought I would just ask a couple of questions regarding a recent private parking charge. a charge was sent to the registered keeper of a car parked on council owned land that had a private parking firm (Premier Park Ltd) enforcing access to a site by way of APNR system. The driver has to access said site to gain entry to the work place, and had been using the site for several months whilst the ANPR was active, without any charges at all. Driver was led to believe the car was registered on the system by his employer, but in fact wasn't. Although when employer was approached, the car was immediately registered. This was too late obviously to avoid the one off PCN, even though the car was parked prior to and after the PCN issued. Employer insisted to ignore all letters from the parking firm, and consequently the registered keeper (who wasn't the driver) is a few months down the chain with increasing charges applied against them. No appeal at all has been made (taking the employers advice quite literally) Advice also from other drivers on same site that have also received PCN's from the same private firm, have said they totally ignored all letters, and after several months, the letters stopped coming. In this case, the keeper has had a couple of debt collector letters demanding payment, and also suggesting if payment is not received or failure to acknowledge the letters, it will result in a solicitor stepping in and court action following. So the question are:... Can you ignore a letter implying court action is imminent ? , and what would be the consequences of ignoring this? Is court the only way to settle this now? Would the keeper (who wasn't the driver) have to go to court, or can the driver go instead? Is it now too late to appeal anyway? (The appeal I guess would go to the Parking firm, not the debt collector) Others have suggested a letter accompanied with a cheque to cover the original charge could be sent, explaining the extra charges added to the original fine are excessive, and the enclosed cheque is sent with the understanding that the charge is now dropped, and no further letters are to be sent..... etc etc But does that actually work? Also, cheques and letters in the post all take time, so could overlap yet another demand with yet higher costs en-route to the keeper. Which would take priority so to speak? Any advice is greatly appreciated.... Thanks
  4. Hi All, Please bear with me. I was made redundant over a year ago, and as a single Mum, I've just started my own business, but am still relying heavily on benefits while I find my feet - financially. Our landlady's told us she's selling the house in June and as we've been here for 5 years and are so happy and settled, I'd love to somehow be able to buy it. The house is expected to go on the market for 220K. My mum recently sold her house and has a 30K deposit she can give us and I'm now considering the following options: 1. My ex, who earns a good wage (100K) can 'Buy to let' for us? This sounds too good to be true - what are the issues surrounding this? 2. Would my 71 year old Mum be able to re-mortgage her house that she owns outright? It's value is 200K. Is she able to do this at her age - how much could she raise - again - what are the issues surrounding this? I'm pretty convinced that our dream's not achievable, but I thought I'd ask here first - I've heard great things about this forum. Here's hoping, Many thanks in advance.
  5. hi i have had bayv for about 3 years now i rung them the other day to ask to return some furniture i have as i am moving and i dont need it at my new house, i just assmed because i had been paying it off for so long there would be no problems, well i was wrong they have refused to take them back because a fault i had reported to them and they were currenty trying to order the parts (i have been waiting for them to fix this for nearly a month) had not ben sorted and said they could not take them back unless they were in the condition they were sent in i am now stuck as i move in a few days and i literaly can not take them with me does anyone no what i can do thank you
  6. Hey, I have two defaults that are registered under lowell however they are originally from Orange on my credit file and I am really not sure what they are about or any dates etc. Whats the best way of finding out what they are for, the date of the original default and any other information which might prove useful in my search to try and clean up the horror show that is my credit report ? Thanks Scott
  7. Hi there, A year ago I took out a product with Buy as you view. I have had no problems and have paid religiously by DD every week. This week I returned from holiday to a letter saying the DD had been cancelled (my fault I was cancelling several DDs at once online before i went away). this means that the payments have mounted up to £89 owed. Due to the holiday and not realising they hadn't gone out I rang Buy as you view to advise them I could meet the back log in payments on my next payday but would continue to pay the weekly amount every Friday until then so I don't owe more. they said to do this I had to arrange for the area manager to come out (which I did for next Thursday) to reset my direct debit up rather than by phone. this evening having got home from a long day, feeling unwell and with a small child in the house and one on the way a Buy as you view rep bangs on my door. I didn't answer as I hadn't been expecting him; we had made an appointment for next week. It states on the website they can only visit by appointment. Can anybody advise me where I stand on this please? Do I have to let them in at all? Can I make the payments by phone. What has put me off answering and dealing with them in person is now that they have come round uninvited when I have specifically set an appointment. I tried to ring them but was on hold for 56 minutes then told phone lines have closed Best wishes and thanks in advance Emma
  8. Compensation is to be paid to 59,000 customers of Buy as You View, which rents out furniture, TVs and other electronic goods on hire purchase. The City watchdog, the Financial Conduct Authority (FCA), raised concerns about the clarity of fees and the treatment of customers in arrears. It also questioned the way customers were given payment meters to restrict access to TVs. Dunraven Finance will pay £939,000 in compensation. The company, which uses the trading name Buy as You View, will pay an average of nearly £16 per customer, by adjusting bills or in cash payments. It will contact customers directly. http://www.bbc.co.uk/news/business-35871214
  9. Hello, when I log in the forum on my tablet I'm prompted to install Tapatalk, which I don't really want. It would be helpful to have a mobile view instead, as it's difficult to browse under the full view. Thanks.
  10. I was looking for a place to park near a local station. There is an NPC park and ride there, with a few bays, but I've noticed there is a road that goes around the bays with no yellow lines, and it's not clear whether or not it is a part of the car park or not, as there is only 1 sign at the back. There is plenty of room to park here, and others do, but just wanted to know if it is a part of it or not. Here is a google street view link which is pointing at the place I want to park, spin around and you will see the entrance road and the car park. https://goo.gl/maps/oJRbp There are no "You will be charged" signs anywhere, nothing on the entrance, if you took a right turn from the road leading in, you wouldn't even go past the sign. EDIT: Here are some pictures of the sign taken today. I couldn't even read the T&C's while standing right infront of it. http://imgur.com/a/G9sOM
  11. Hi eveyone, new user here need some adice plz. ive read this online in my local paper GINA Carey, 22, of Wilson Street, Derby, was handed a two-month community order with curfew, and ordered to pay £85 costs and a £60 victim surcharge for stealing a £575 television from Buy As You View, Derby, on June 27. Read more: http://www.derbytelegraph.co.uk/given-jail-sentences-cases-dealt-South-Derbyshire/story-25927874-detail/story.html#ixzz3Q8353dyO Follow us: @DerbyTelegraph on Twitter | derbytelegraph on Facebook says someone got community sentence and a fine for STEALING a tv from buy as you view!! £145 in total, not enough if you ask me!!! Serves em right if you ask me, if you don't pay what you owe then what do you expect question is will there be more people getting in trouble (maybe sent to prison?) for not paying their buy as you view (and others) reckon that would be a good thing as I hnow loads of people who just dont bother paying ever and its not fair on people like me who pay £12 month for a tv and never miss a payment pay every time lol!
  12. My friend has been trying to register on the forum to ask this but he is having some problem with his registeration? Anyway, he has asked me to put this up as he id desperate for some advice. Thanks 'I had my first day off last week after a year with my company. For the first 7 months I was actually a temp and for last 6.5 months a full time employee. I was told I would taken on after a 3 month period but had to wait, reducing my Christmas bonus by £80 for those extra four months I was a temp. Although two members actually left the company to go somewhere else to work. However it did not work out for either and returned and received a full years bonus. After my only day off, the company ask me to complete an in-house self-certified sick note. Which I did. I did this with my team leader, we completed the first page and started the second, he then said just sign it as its the a repeated form the first page. I did, had no reason to mistrust him and then I just returned to my post assuming I could be able to get a photocopy. The next day when I went to the office and ask if I could have a copy of my sick note, I was denied bluntly; spoken down to (patronised) . I would like to know if is this legal, can an employer do this? Furthermore, do I have actually have to complete the part about why I was off or can I keep my reason to myself under my confidential clause?
  13. Hey I've had these BV turn up at my door 6 times in 3 days. Missed three weeks payments as I didn't know the bank had cancelled the direct debit and I had no letters from them. Told them countless amount of times I don't answer the door unless I know who it is. I'm a single mum 2 kids under 5 so it's just something I've always done and especially like tonight when they turn up at 6pm I text one of them and said I wouldn't be available until Tuesday as the kids are off school/nursery and I'm not having strangers in the house when they are here and all he said was it needs to be sorted this week. back to my question, next time if/when they turn up unaccounced and I don't know who it is can I phone the police? I get so paranoid but I don't live in the best area. i didn't know it was them until they left and seen the card through the door. i just seen someone at the door when i was peeking out the window Also seems a tad excessive turning up 6 times in 3 days
  14. just wondering if bayv stating that you have to take their insurance or be covered by your own home contents insurance is the same codswollop as bright house? they do acknowledge that the extra warranty is optional just not this insurance.
  15. hi. looking for some help. just had a bit of a harrowing experience. came home to find a person knocking my next dooe neighbours door. i said hello and went into my house. 2 minutes later this chap knocked the door and introduced himself as a baliff from Swift Credit Services working on behalf of The Vale of Glamorgan County Council. He handed my a piece of paper saying that he has secured the debt againt my car outside. And i didnt pay up in full within 5 days they would be taking the car. My car was secured against a previous debt I had with the Vale of Glamorgan previouse which i paid off in full. I must admit at this point. remembering that he had be kniocking my neighbours doors looking for me really started to get my a little upset. I repeated to him that, as i had already explained to one of his colleagues a few days ago, i can only afford £50 a month toward the £419 debt. which that chap flatly refused. This guy pretty much repeated word for word "we have a contract and we cannot accept that amount" like the last guy. So, and maybe i should not have said this, but i said how do you know thats my car? he replied "we have checked its registered in your name". having been lucky enough to have had a company in days gone by i remember that being the registered keeper does not mean you are the owner I replied so you know that having a vehicle do you? and how did you get that information. maybe i am beling naive. i know i owe money but this seems just too far!
  16. Looking for advice on how too take this forward please. Booked (4) rooms for 4 nights over Xmas 2013 at the Ocean View, Booked through Harry Shaw, (although we made our own way down in own cars) We were 4 carers looking after 4 adults with learning difficulties. For the whole 4 days and nights, 3 of the rooms had no heating, and all 4 rooms no hot water, so no shower or bath, guests were having too virtually hand wash with water from kettles. Constant complaints too hotel were met with, nothing going too get done until 27th Dec (day of leaving) Every meal was completely ruined by having too eat in a room with no heating, was cold and uncomfortable. More complaints too hotel, not interested, told too take it up with Harry Shaw. Have done so some 2 weeks ago now and having the run around from them, waiting too hear from Hotel etc... Customers services off sick, etc.. We paid £350 per person for 4 nights. 23rd thru 26th. Am looking for advice on what too do now, and what should we be asking for as regards redress... Thanks for taking time too read. scouse.
  17. Hi All, I need some advice if i can. Around two years ago, i had an account with Buy as you view. I later purchased a corner sofa from them, and had numerous problems (i will explain in more detail below) Due to problems, they finally decided to replace the sofa, but as the original sofa was no longer available, we purchased a new reclining sofa from them, This brought its own problems (again i will detail in bullet points below) And we ended up mutually agreeing not to continue payment for the items, and the matter was closed. My issue is that the manufacturer had recalled the sofa, due to defects (that we have with our sofa) But we have no details of the manufacturer as Buy As You View have refused to give us them. Is there a way i can get these details, and if so, as they were called, am i entitled to a refund/replacement from the manufacturer? Background information. (original corner sofa) When sofa was delivered, the drivers struggled to get it through the door, after almost an hour of trying, (we removed front door, and rear door, moved fridge freezer and other things to make enough room) The driver lost his temper and shoved the sofa with his knee, causing the back of the sofa (leather) to stretch and crack along the back door. I told them to take it back and that i would not accept it in that condition, after a bit of a row, they very reluctantly agreed. I contacted BAYV straight away and explained to them what would happen, they advised that we would not be entitled to a new sofa, as we should have made sure the sofa would fit, after numerous phone calls, and emails, they agreed to offer us a 10% discount (the marks werent too bad) and to have the sofa redelivered, Which went in no problem with different delivery men. After about 3 months, the foam in the sofa starting to sag, and we noticed that the fabric covering the springs etc had come away from the lining, In all it took BAYV 9 months, 3 home visits, 2 repairs and 2 payments of over £168 each refused by us, for them to agree to take back the sofa, and give us a replacement. In this time the sofa had been discontinued, and we had to choose another Background information (reclining sofa) We chose a new sofa, and because of all of the previous problems, agreed to refinance the new sofa, at the price that was outstanding, and transferred the payments we had already made Our new sofa was delivered without any issues and was fine for 4 months. The metal used in the sofa, was very soft, and after using for 4 months, the metal in two of the 4 reclinable seats to bend, meaning the foot rest would not close without fiddling with the metal, We complained and were told that we were clearly too heavy for the sofa (btw, i am 13 1/2 stone!) and that we should take action to avoid damaging anymore. That was all they had to say on the matter at that point! We then asked them to send out their furniture repair company (Homeserve) to view the defects. They refused, there reason was that the sofa had been misued, (although they had never been out to see this.) After taking our complaint higher up the chain of management we found out that they should have sent out homeserve to at the very least inspect the sofa, as another two months had passed, we were finding that the leather was wearing off completley along the seams, and the other two reclining seats were begining to sag. We were told after many more emails back and forth that they would not be willing to offer us any more repairs or replacements for the sofa, they also refused to make us an offer of doscount, due to the fact they had already replaced one defective sofa, within 15 months. We decided to take the matter further and obtained details of the manging director and the secretary, Again, we were told that no offer would be made to fix the issues, and that we would have to pay the full amount outstandning which at the time was £2,843. We refused to accept this and advised them that we wanted the manufacturers details so we could deal with them directly, We were told that the manufacturer would under no circumstances deal with us, At this point we were also told that the manufacturer had recalled the product 7 months ago, (i month after we had brought it) because of problems, which also included the issues we have had. We responded to this by letter, refusing to make any more payments towards the account, and that we would, if they refused to close the account down with no further doorstep callers, removal of the meter, and no more correspondence we would take the matter to court, i believed that we would win as they had refused to put right defective goods, that were not fit for purpose. After a few weeks of emails from the managing director, they reluctantly agreed that they would not take the matter any further, (I had gone down this route as i had a very reliable source who worked with them that less than 10 cases had actually gone through to court in recent times, only 1 of them had been ruled partly in their favour!) They agreed to no further communication, and confirmed that they had closed down the account in its entirety! The account was closed, and as we agreed, the £1,259 we had already paid for both sofas, would not be refunded That finished back in 2012, however we still have the sofa, and since that time, all four chairs that reclined are now no longer able to do so, the metal has actually sheered off on two of them, the other two are that badly bent, that you almost have to hammer them back into place, The leather has come off on all seams, and has left grey fabric underneath on show! I know that it may seem that i am asking for too much because of the fact we had the account closed, however i strongly feel that as the item was recalled by the manufacturer, that we are entitled, to a refund or a replacement of the sofa. I hope i have given you all the information required, please let me know if i have missed anything out. I appreciate your help
  18. first of all - this is my mates case at the moment, after couple of years here I'm not that stupid to do the following... he was going through some financial issues and started looking around for some sort of a consolidation debt loan thingy. without any knowledge, he most likely google this company: http://www.clearviewfinanceltd.co.uk he called them and discussed debt management, fees, percents and all that. the stupid thing he did - he gave them card details on basis that they need to do checks and what card would be used for payments. they told him they will send him the agreement and he needs to sign it and return it. he did get the agreement, but decided he doesn't want to do it anymore, so he just ignored it. he was getting phone calls for about 3 weeks, but ignored them. problem occured today, as he noticed that they took 600 quid from his account - it was a card payment. he immediately called halifax to dispute this, been told that he needs to contact them first to get a refund and halifax gave him case number, and told him to phone back. next call was to clear view finance to ask about this transaction. they told him that they've tried to contact him for some time and there was no reply. they also said that they're within their right to start the whole process, as there was no cancellation - BUT NO SIGNED AGREEMENT WAS RETURNED TO THEM. also no paperwork about the debts and creditors - this was all discussed over the phone. my question is - are they allowed to this ? and what would be the next step to get this money back ? Thanks
  19. Im not sure if I can post the link or even if it has been posted already. I was doing some research in regards to bailiffs and came across this video. my question is ARE THEY WRIGHT? that a court bailiff can not gain entrance with out the relevant documents. https://www.youtube.com/watch?feature=player_embedded&v=u8g_tNimjEo
  20. In May 2012 I purchased a TV off buy as you view. I was paying £13.00 a week every week and I have never missed a payment a nd have always been in so they can collect the money from those black boxes. To cut a long story short our black box broke that we put the money in 3 weeks ago so i have been unable to use the TV. We did ring buy as you view to explain but was told we would have to tell the man when he came to collect the money. I knew buy as you view were meant to be coming round yesterday but unfortunately I miscarried yesterday morning so I had a friend sit in my house and wait for Buy As You View whilst I was in the hospital to explain that the black box was broken and find out another way to pay for the last 3 weeks (there was £33 in the box and they needed another £65 which was in my bank account ready to pay) When the guy got to my house my friend explained all of this and he said ok well you will have to sign this piece of paper (my friend being stupid didn’t read it properly and signed it just presuming it was a receipt of some kind) once he had signed it the man then emptied the black box and took the TV. When i returned from the hospital to find my TV taken (bare it in mind myfriend does not live with me so how can they get her permission to remove items from MY house whilst i am not there????) I rang BAYV and spoke to a lady who said she had never heard of this happening and would have a manager ring me within the next 24 hours.... 24 Hours later still no phone call so I rang back and asked to be put through to a manager when I was put through to somebody called Mark. I explained my problem and I asked why this had happened without my consent and explained that it is theft to enter my property without me there and to take items without a court order to which he told me he had every right and there was nothing i could do. I then threatened to contact a solicitor and ring the police because again its theft he said well my driver who collected the TV said there was a kettle wire in the back of it and that’s illegal??? Firstly what’s a kettle wire? Secondly i live in the house by myself, I wouldn’t know what a kettle wire was if you waved one in front of me, thirdly I NEVER touched the back of the TV or The black box since it was installed. I had no need to, I always paid every penny to them every month without fail until there box broke so I contacted them and had the money ready to pay them? I also asked how much I had paid of the TV; I had paid off £790 then the £33 they took along with the TV. And I was told I’m not entitled to a penny of this back? Why are they lying like this? And what can I do about this? I feel so lost and down already as it is after miscarrying yesterday I don’t need this as well. Please somebody give me some advice...
  21. Im not sure if im in the right area and this is my first post but here goes. In May 2012 i purchased a TV of buy as you view. I was paying £13.00 a week every week and i have never missed a payment and have always been in so they can collect the money from those black boxes. To cut a long story short our black box broke that we put the money in 3 weeks ago so i have been unable to use the TV. We did ring buy as you view to explain but was told we would have to tell the man when he came to collect the money. I knew buy as you view were ment to be coming round yesterday but unfortunately I miscarried yesterday morning so I had a friend sit in my house and wait for Buy As You View whilst I was in the hospital to explain that the black box was broken and find out another way to pay for the last 3 weeks (there was £33 in the box and they needed another £65 which was in my bank account ready to pay) When the guy got to my house my friend explained all of this and he said ok well you will have to sign this piece of paper (my friend being stupid didnt read it properly and signed it just presuming it was a reciept of some kind) once he had signed it the man then emptied the black box and took the TV. When i returned from the hospital to find my TV taken (bare it in mind my friend does not live with me so how can they get her permission to remove items from MY house whilst i am not there????) I rang bayv and spoke to a lady who said she had never heard of this happening and would have a manager ring me within the next 24 hours.... 24 Hours later still no phone call so i rang back and asked to be put through to a manager when i was put through to somebody called Mark. I explained my problem and I asked why this had happened without my consent and explained that it is theft to enter my property without me there and to take items without a court order to which he told me he had every right and there was nothing i could do. I then threatened to contact a solicitor and ring the police because again its theft so he said well my driver who collected the tv said there was a kettle wire in the back of it and thats illegal??? Firstly whats a kettle wire? Secondly i live in the house by myself, I wouldnt no what a kettle wire was if you waved one in front of me, thirdly I NEVER touched the back of the TV or The black box since it was installed. I had no need to, i always paid every penny to them every month without fail until there box broke so i contacted them and had the money ready to pay them? I also asked how much i had paid of the TV, I had paid off £790 then the £33 they took along with the TV. And i was told im not intitled to a penny of this back? Why are they lying like this? and what can i do about this? I feel so lost and down already as it is after miscarrying yesterday I dont need this as well. Please somebody give me some advice...
  22. G00gle are using surplus surveillance drones from the US military to develop a 3D StreetView. The idea is to have a drone follow each StreetView CCTV camera car at a height of 50 metres. Instead of the existing 2D images, the new service will capture 3D images using software developed jointly by G00gle and Caltech. This software is being installed in G00gle Glass, so that users can explore a 3D representation of any street they choose to download. It will appear to users that they are standing in the actual street. The 3D StreetView Privacy Impact Assessment appended to G00gle’s Privacy Policy recommends that the drones should not be silent but “should emit a sound like the low frequency buzz of a Doodlebug” - a reference to the V1 flying bomb . Doubtless they will be nicknamed “G00gleBugs”. Potential privacy issues are dismissed on the grounds that unlawful activity is being unmasked. For instance “addresses where grandparents have been reported missing to the police” and “where gardens ... clearly contain areas which have recently been dug over”. The Assessment notes that 3D StreetView would “revive the services offered by [the home security] sector as burglars are likely to become users of the 3D system”. PS - elsewhere, the Assessment deals with the inadvertent capturing of 3D images of adults engaging in nude sunbathing etc., in back gardens, indicating that applying the usual blurring algorithm just to the face of a sunbather “risks leaving other body parts exposed, in full 3D” - as recently discovered in Manchester's Temperance Street PPS - LAs will be able to explore the dimensions of extensions at the back of houses to check planning rules have not been violated PPPS - it is rumoured that "G00gle G0ggles" was originally considered as the name for G00gle Glass, to trade on the alliteration
  23. Hi, I have had an account with Buy As You View since 2007 and have had many issues with them.
  24. Hi New to the forum and wonder if anyone can advise. I'm currently in dispute with my own and the third party insurer about the fault / liability of a recent accident. Do I have a legal right to view the statement given by the third aprty to their insurer. Many thanks.
  25. http://www.sunderlandecho.com/community/opinion/letters/letters-friday-11-2013-1-5307722 Best to keep it moderate!!!
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