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  1. Evening all, I ordered some equipment from Fitness Superstore, checked both items were in stock (it showed as such on the website but I checked anyway)and there is an email trail showing this. As I was having them install it I had to submit a form which I did and they acknowledged receipt. I had to hasten info on a delivery date but once they had been reminded of my order this was set for next Monday (11th Feb). Yesterday they informed me that the Monday delivery is only for one item and the other will be restocked 'sometime in March but they don't know when'. It could potentially
  2. I just wanted to check regarding how the UK minimum wage works online with one of the project websites where buyers offer projects and freelancers bid for them. In this instance, both are based in the 'uk I recently bid and was successful on a project where budget, timescale and objectives were agreed. I produced a good piece of work within the timescales and sent this off three weeks ago. When 'I came to invoice, the buyer rejected the project and in essence has asked for additional work that if I undertook would end up meaning that 'I would be paid 87p per hour for a month, as opposed to
  3. Record £15.6 million underpayment identified for workers on the minimum wage READ MORE HERE: https://www.gov.uk/government/news/record-156-million-underpayment-identified-for-workers-on-the-minimum-wage
  4. Nearly 180 employers named and shamed for underpaying thousands of minimum wage workers READ MORE HERE: https://www.gov.uk/government/news/nearly-180-employers-named-and-shamed-for-underpaying-thousands-of-minimum-wage-workers
  5. Does a company by law have to apply when National Minimum Wage goes up in April even for temporary worker works through an agency?
  6. Hi, I live with my husband, we are both self employed, I had a baby in September and receive Maternity allowance. I was also receiving Working Tax Credits and Child Tax credits, around £80 per week. My husband is currently quiet with work so we asked the council for rent help, they told us they can no longer help and we need to apply for universal credit. We did this (horrendous application system!) and in the meantime our working and child tax credits stopped, we were never informed this would happen, i wish i had just left it as it was. We were relying on that money and now it
  7. Hi all ... Hope this is the right place to post this. Having lost everything in the recession I then suffered a major breakdown and now have Complex PTSD and fibromalgia amongst other illnesses which are all getting worse. After two years of being homeless myself and my partner were given a council flat. Our neighbours are the local drug dealers and generally bad things happen daily. I now won't go out of the flat at all. I have a pension which I could cash in in 18 months and I wanted to do this and buy a small cheap house. I currently get PIP and my partner gets carers al
  8. Hi. Just needed some advice. I currently work in the care industry. At our place we do sleep ins as our clients need 24 hour care. A letter was written complaining that in light of recent rulings regarding sleep in pay, the employer was underpaying us under the national minimum wage. This was discussed in our staff meeting with all the staff names typed on it. The area manager wanted to know who sent it. They were very dismissive of the letter. The area manager commented on the poor way it was written. They wrote directly to the individual concerned saying th
  9. Hi - my wife recently applied to a local hotel for work as a housekeeper/cleaner. She now works full-time for the agency that supplies cleaners to that hotel and lots of other hotels. They pay only minimum wage but even so, I thought her wages were a little low considering how many hours she is working. On checking her own record of hours worked against her payslips, i found that nothing tallies at all and after telling her to confront one of her bosses about it, she was told that although her payslip tells her she is paid by the hour, in fact she is paid by how many
  10. There's no point in whining about them. We know they're ripping the public for all they can, any way they can. 58% rates, 28 day account periods when almost everyone gets paid monthly nowadays. My wife has a debt of £2096 with Marisota and I don't know how much with Very. (She says she doesn't know the password! I'm resetting it.) And a credit card, and who knows what else hidden. She doesn't work, I have to pay everything. I want to work out a prediction of where this will all go unless dealt with now. I can use spreadsheets but I'm not sure how they calculate the min
  11. My uncle has learning disabilities and has worked for a major supermarket for over 20 years. The company has now introduced minimum service levels and say he is not reaching these. One problem is getting cages out and the other is customer service. A mystery visitor gave a damning report of his interaction with my uncle who apparently blanked him. The manager says that he does know what to do but doesn't always do it. The company have offered my uncle a different job doing the trolleys but our family doesn't want him to take it. The company have also brought in an
  12. National Minimum Wage: Workers win £2m compensation READ MORE HERE: http://www.bbc.co.uk/news/business-40952205
  13. Hello all I'm going for my first signing on JSA after many years. I remember previously I had 3 different types of job titles that I was looking for - eg, care assistant, sales assistant etc. I'm wondering if that's still sufficient or is there a minimum number I need to list? I just want to know what I should expect really - bit nervous. I've been told to bring in my CV (haven't signed up for UJ) for my first interview - should I have it redacted? I'm very privacy conscious and I've read how very little I can trust the DWP with anything. Thank you - appreciate any guidance
  14. My Clearscore report has updated today and I have noticed that a marker is placed if a minimum payment is made on one of my credit cards. Is this information given to banks etc if they perform a credit search and does it have a negative effect on how I am scored?
  15. I have contacted the credit reference agency Noddle (CallCredit) twice about credit card lenders incorrectly placing a Minimum Payment Marker on my credit report with them. The lenders are Co-op Bank and Aqua. I have made payments that were marginally above (e.g. £1) the minimum payment with both lenders. I filed a dispute with Noddle. Both lenders have refused to correct the data. When contacting both, they both deny responsibility and say that they have no control over how Noddle displays the data. Co-op Bank even said that this means that I didn't make a full payment but mad
  16. Hi guys! This is my first ever post on here and I'm in desperate need of help. I was employed as an apprentice from June 2015 working towards my NVQ Level 2 in Customer Service. Originally, my NVQ was supposed to end in October 2016 but as my employer refused to let me work towards it (I was told that absolutely everything else in the office took priority over my NVQ work) the end date was extended by my NVQ assessor to October 2017. When my end date was extended, my NVQ assessor informed me that the minimum wage I was entitled to would have increased in June 2016 (after completing my
  17. A friend of mine is a carer but she may be handing in her notice today but this is one (of many) areas I have little to no experience in so any help would be gratefully accepted. This lady is on £7.35 per hour. She only gets paid for the time she spends at the clients home, no travel time is paid. She has to be at her first client around 6:00 who lives 15 minutes away and during the day she has times where she is not needed so has 2-3 hours off each day however she also does the night run, getting her clients into bed. She doesn't normally get home until 10:30-11:00 and then up again a
  18. Hi, my balance was £6,700 on my MBNA credit card and paid £4,409 which made my new balance £2,224 owed. My direct debit then paid the minimum of £67 which should of then made my newer balance £2,157 but this did not happen, instead, my balance owed went from £2,224 to £2,291, adding £67 to the debt rather than deducting it. I'm currently in a interest free offer and I have not used my card. This has never happened before, it's strange.
  19. Hi all,i currently work as a carer in a private nursing home.I am on minimum wage.we have been told we have a meeting at work to discuss ways that our company will be able to afford the new minimum wage. They are talking of cutting our working hours from 7 hours to 6 hours daily.This will then stop us from having a break.Our holiday entiltement will be less.We will lose an hours pay each day. Can they do this ? Can it be fair that we are being made to pay for the rise in minimum pay rising to £7.20 by our hours being changed. I have worked there for 4.5 years and work 28 hours a week a
  20. Tesco are seemingly intent on annoying absolutely everyone in the UK at the moment. So what are they up to now? Well, they’ve just announced that, from 23rd July 2015, the minimum basket spend for those of you who shop online for groceries, will change from £25 to £40. Of course, you can still spend below that amount, but if you do, you’ll find yourself paying the £4 surcharge. http://www.bitterwallet.com/tesco-up-minimum-spend-for-online-shopping/86484
  21. Just a quick query. My partner has been summoned by his manager and been advised that the company intends to change all contracts of employment to include a clause that everybody has to do at least 6 hours unpaid overtime per week. Everybody has been told to accept this change. Does he have to sign this new contract ?
  22. Hi there. I have been in my new job as a support worker for a well known, national care company since May of this year. I support people with physical and learning disabilities. My job requires me to occasionally take "sleep-in" night shifts. The sleep-in shift begins at 22:00 and ends at 07:00, but most employees then do another full or half day shift. For a sleep-in, the employee is provided with a single bedroom (which is incredibly dirty and untidy with mess/equipment everywhere I might add!) with no entertainment facilities, e.g. a TV. For the duration of the sleep-in nigh
  23. We have 2 barclaycards both we have had for many years, 1 was originally an Egg Card. Both cards in my wifes name. Current Balances: 5311.19 8405.12 We have received a default notice for both cards as we have paid very little in the last 6 months. I have just written to them asking to freeze interest and charges and give us 2 months to respond back with a payment offer. Is there anything else I should be doing yet?
  24. In times past, when Amazon offered you Free Super Saver Delivery, it really meant free. That all changed in July 2013, when the company introduced a £10 minimum spend to have your order delivered on the house. Almost two years later, the online retailer has announced it's raising that limit again, by doubling it to £20. One reason for the change could be to incentivise customers to put down £79 for Prime, which ships millions of items next day (and includes video streaming and other media services). The company may also be moving to to cover the cost of its wide range
  25. Hey guys. Looking for some general advice with regards to clearing my debt. I am 29 years old and have been in debt since I was 18 (since uni days). Ever since, I have always paid and still continue to pay the minimum payment toward my credit cards each month and have rarely defaulted on payments but all my cards are maxed out and I am just scraping the barrel each month to keep up with these payments and my rent etc. I have checked my credit rating and its poor due to the amount of debt I have although I have not had any serious issues regarding my credit rating as I have
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