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Found 19 results

  1. Hi All, I am new here and looking to draw on your wealth of knowledge. I bought a shower from Victorian Plumbing around 6 months ago that was not fitted until around 8 weeks ago, on having the shower fitted my plumber informed me that although following the instructions to the letter the shower pressure was rubbish despite it being great without the shower attached and the water was not heating up. I complained to VP and they eventually replaced the unit but only after around 6 weeks of too and fro'ing with the manufacturer and not getting anywhere. The problem I have now i
  2. i purchased a Shower screen with pivot door in 2010 for £90 off a ebay shop. Today , it worked loose from the frame me and a couple of friends tried to reinsert it back into the frame - upon which the glass shattered cutting both my friend's hands:mad2: The specifications say it is 6mm safety clear glass ,BS EN 12150 & CE certified. Checking on the ebay shop the company just states 25 year guarantee in general - and that's it .And it states it for all its products even the smallest and cheapest. There is only basic vague refund info and nothing fora pote
  3. ...that leaks fae places over all... No action required...just a cautionary tale.... No Honour Waited over a fortnight for them to come and fix a small leak from the tank. Said the warranty was null and void due to a small hole drilled in the back to accommodate fitting. Even though this was nowhere near the fault and had nothing to do with it ie it wasn't what caused the fault. The shower was faulty and it wouldn't have mattered a jot how it was installed as the internal part was leaking from the heating tank (the other end from the drilled hole)
  4. I bought an Aqualisa electric shower and paid a lot to have it professionally fitted . Almost immediately, when switched on, water began gushing out of the back and down the wall. I looked online and found several postings, including one which explained this was due to a pressure relief valve opening and described how to fix it. Basically, you switch off the electricity, take off the cover, unscrew the valve (difficult) and push a plastic ball back into its tube and then reassemble. OK for a month then it happened again. I phoned Aqualisa customer services and asked for a fitter to repair i
  5. Hi all Nearly 6 months ago my Father in Law was diagnosed with terminal cancer. The Palliative Care team at his Hospital immediately requested that the council fit a level access shower in his council flat. 4 months later, his wife had heard nothing so rang the Council up. Was told that the adjudication Panel had rejected the request! The next day his daughter phoned to plead with them to reconsider. They immediately phoned back to say they had granted the application. No reason was given for the refusal or the reconsideration. She was phoned in August to say they would start
  6. Hi guys, please help me..... I bought a Bristan Glee Shower from a online retailer via ebay in June 2015. I had it fitted by an electrician and a plumber in the following month. It has now gone wrong, keeps tripping the fuse and cant control the temperature (I think its the thermostat). It has been installed for 6 months. My belief is that it should be covered under a guarantee, however now I have the user guide in front of me; it states that in order for the guarantee to be valid, I should have sent off the registration card that came with the shower within 10 days of pur
  7. http://www.itv.com/news/meridian/story/2015-09-03/a-woman-tells-of-her-disgust-at-finding-a-hidden-camera-while-showering-at-travelodge/ http://www.oxfordmail.co.uk/news/13641641.Woman_stunned_to_discover_camera_hidden_in_shower_while_staying_at_Wheatley_Travelodge/
  8. I have found this forum whilst searching the internet for some advice concerning a shattered shower screen. I went away at the start of August and left my keys with a builder to refit my bathroom. We ordered everything through him. While we were away there was a leak but it seemed to have been repaired. We came back mid August, and there was still a lot to be done and then a fair bit of snagging. It was finally finished and we paid him on Friday just gone. 1 hour after payment, there was an almighty crash and bang. The new shower screen had literally shatter
  9. Hi please can I get some help Faulty steam shower - retailer refuses to honour 5 year warranty In May 2012, I bought a steam shower, as it had a 5 year warranty from Heat and Plumb London, (they still sell these), there are several faults which have now made the shower unsafe if not impossible to use, I wrote to them last week after speaking to which legal (they give you advice but are now very busy) they said the shower was covered under the Sale of good act 1979, so I wrote to the retailer asking for the repair or replacement as it should have lasted more than 2 years.........they
  10. We purchased an Aqualisa Vitalise SLX 8.5kW shower as part of a bathroom suite March 2013. From then until about 6 months ago it worked fine (Max temp on setting 3 of 45°C) 6 months ago it started intermittently not heating up to full on 3rd setting (Max of 36-37°C). We just got on with it, having other things to deal with. The fault is that: Setting 1 does not "click", and does not affect water temperature. Setting 2 "clicks", lights dim slightly, and water temperature increases. Setting 3 does not "click" and does not affect water temperature. Therefore i'm guessing that Set
  11. My father has had a walk in shower fitted and it all looks fine. But the problem is it cuts out on a regular basis which is down to the water pressure. On going back to the people who fitted the whole unit my Dad was told the water pressure was tested at the time and it's an external fault. Our water company don't acknowledge any fault. Meanwhile the shower keeps cutting out. Have you any advice on how I should deal with this?
  12. Hi Last night a large frameless shower screen 'exploded' in my daughters bathroom. There was no one in the room at the time fortunately. It had been installed by a competent bathroom installer a week before. My daughter has been using the shower for a week. The company who supplied the screen say that they are not responsible, one defence they used was that its only our word that no one was in the room. I understand that tempered glass can explode spontaneously. The glass was bought by our installer from the glass supplier. Our insta
  13. We renovated our bathroom 4 years ago and had a bath tub and shower screen fitted as part of the work. It was bought from an online store (with an actual high street store behind it). It had a good reputation/feedback, so I was confident in buying from them. We have used the bath/shower for the last 4 years until a couple of days ago. While bathing my 3 year old son, the shower screen dropped without warning. The impact of the falling shower screen was on my face - I had a bruised cheek and broken glasses (glasses on my face to see with, not the shower screen glass). I caught it i
  14. on August bank holiday Monday my shower screen exploded. Whilst having a shower it genuinely spontaneously combusted. At no point during the shower had I touched it. I'm covered in little cuts and my bathroom literally looks like a bomb site (literally not just literally) We spent most of bank holiday clearing it up and I called both the manufacturer and the retailer when they opened on the Tuesday. Manufacturer tells me to call the retailer (fair enough Sale of Goods Act etc) but I wanted to know if it had happened before. Receptionist when I mentioned what I was c
  15. Not sure if this is right place to put this, however, a very good friend of mine lives in council accommodation the council OHA said that he needed a walk-in shower. He had a very good bath and sink installed by the council a few years earlier and initially only wanted the bath moved a bit to enable him to get in and out of the bath in safety. The council said that could not be done and recommended a walk in shower instead. He got all he specification from the council and even a picture of the shower that was going to be installed. However their contractors gave him a terrible time and the
  16. I bought a Mira shower from plumbworld.co.uk under a year ago and it stopped working. Plumbworld said i had to contact MIRA/KOHLER direct which i did. They came out on site to me, they had told me to make sure the water was swicthed off, when he arrived on site he then said that it needed to be 'isolated' from the shower (which means just stopping the water from going to the shower which he could have been kind enough to explain to me on the initital call!). He did not explain this on the phone to me and has charged me £73.00 for not being ready for his visit. Just
  17. Hi all. My OH bought one of these from Argos a couple of months ago: http://www.argos.co.uk/static/Product/partNumber/8331836.htm Last night, my daughter was about to take a shower and the rubber fitting over the hot tap ruptured down the middle, covering her and pretty much the entire bathroom in hot (but thankfully not scalding) water. Unfortunately, it doesn't look like my OH kept the receipt so I doubt that we can return it, but my main concern anyway is that Argos and the manufacturer are aware of the potential fault - if this had happened to someone elderly, the out
  18. Hi. Newbie here. Interested in people's thoughts on a problem I have with part of a newly purchased and fitted bathroom. I purchased a shower enclosure recently and upon fitting, it transpired that in part of the shower tray water actually ran the opposite way from the waste, pooling at the back of the shower. I've had several fruitless discussions with the online supplier who after admitting the tray is faulty are offering to replace the tray but not contribute at all to the cost of removal and refit and are pushing back on the fitter who apparently should have thrown water at it
  19. I have a situation with the base ( external side ) of my shower, which has been growing a rather nasty wool like fungus for quite awhile now. I do wipe the fungus away regularly with disinfectant but the horrible growth reappears rapidly and is getting progressivly worse. My plumber is pretty certain that a pipe has burst underneath, and, due to the extreme cold in the room, all year round, suspects the situation has been like that for quite awhile, but because the entire room is tiled , floor to ceiling, the only visible effects of the pipe burst, is the furry white fungus He states I should
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