Nearly 6 months ago my Father in Law was diagnosed with terminal cancer. The Palliative Care team at his Hospital immediately requested that the council fit a level access shower in his council flat.
4 months later, his wife had heard nothing so rang the Council up. Was told that the adjudication Panel had rejected the request!
The next day his daughter phoned to plead with them to reconsider. They immediately phoned back to say they had granted the application. No reason was given for the refusal or the reconsideration.
She was phoned in August to say they would start