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  1. Hi everyone Having recently returned from a lovely holiday in Devon. I have received a parking notice charge from those lovely people at Smart Parking! After pulling into the car park at Haven Banks in Exeter I was handed a paid parking ticket by another motorist which still had one and a half hours left on it which i gladly accepted (What a mistake) Unbeknownst to me not being a native of Exeter the car park is covered by APNR cameras showing entrance and exit times of the vehicle. I was parked there for 1 hour and 5 mins according to this. Having been handed the tic
  2. Hi there, I'm new to this site. I received a parking charge notice of £90 for parking there on the 27th April 2018. I only received it today, and it says I need to pay this by 28th May 2018. I'm not sure what to do about this as I think its quite excessive, and from what I have read elsewhere, they are not the council so can not "fine" me. However, I would like some advice from here as to what I should do about something like this? the penalty is under my mum's name, but it was me who had taken the car to Exeter. I've attached the letter they sent me. Any advice
  3. Hi Every one, Please help/Advise. I was photographed entering the haven banks car park on the 22/dec/2017 at 11.42am. Paid £1.00 for 2hrs /120mins parking at 11.46. Was then photographed leaving at 14.03pm on the same day. Unfortunately I entered the last two digit's of my registration wrong ****LKX when it should of been ****LXK. So received a parking charge letter on the 01/01/2018 stating that I needed to pay £54.00within 14 days ,if I was to appeal and fail this would go up to £90.00. I of course contacted Smart Parking and forwarded on the parking ticket
  4. I received a PCN for spending 21 minutes in a car park in a town I don't know well. I had pulled into the car park to answer a phone call on my mobile - I was in my daughters car so didn't have hands free. As I was then pulled over I rang home to check on the kids, and then rang my husband to see where he was _ I was suppose to be picking him up from town. He didn't know where he was so said he would find a road sign and ring me back. I drove round the car park a few times - tried to get my bearings - find the exit, work out what road I was on. He finally rang me back, gave me inst
  5. Please help, I am at my wit's end. I contact Jacobs on behalf of my mother, who is disabled and mentally ill. I also cannot say all of the details because she isn't entirely open with me, somehow she has incurred Council Tax debts, we have been making payments to the enforcement company Jacobs since April 2017. These payments started after my mother had ignored the debt for so long, that bailiffs visited our address. I had to pay them a sum of money (somewhere in the region of £300, which I had to go into my overdraft for and am still facing the repercussions for to this day) to
  6. Hi On 27/1/18 I parked in this car park operated by Smart Parking. The closest machine was out of order so I walked across the car park to obtain a ticket, which I am sure more than covered the period that I was parked - BUT, I no longer have the ticket. I received the attached notification on 2/2/18. I have no intention of paying this but I'd be grateful if you could advise of next steps. Should I raise an appeal or leave to run its course ? Thanks SPrinter3418020617320.pdf
  7. I was wondering if you knew how the registration number is displayed on the parking ticket that you get from the machine & display in your window ? (Full Reg, Partial, etc) My mum initially received a letter, for the same car park, stating she didn't pay enough when we sent the evidence in they now claim she didn't enter her registration number correctly but haven't given us evidence. Her ticket only displays the last 3 digits & I wondered if that was correct or if it should show the full registration. Thanks for any help you might be able to give.
  8. Hello PCN issued by Smart Parking for wrong VRM a zero instead of O was entered. The alleged contravention happened at HAVEN BANKS RETAIL PARK EXETER A ticket was purchased for the time parked but a zero was entered instead of letter O PCN received 06/11/17 Date of alleged contrevetion 21/10/2017 I appealed, not realising that I had entered a zero instead of O. Not sure if I disclosed the driver ( sorry didn't realise at the time what a mistake that may have been). Sent supporting evidence of purchased tickets- I had know idea what I had done wrong. Appeal refused
  9. For PNC's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 28/10/17 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 22/11/17 3 Date received 24/11/17 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] no 5 Is there any photographic evidence of the event? yes - car entering and leaving site 6 Have you appealed? {y/n?] post up your appeal] yes on keepers liability only being enforceable if issued within 14 days Have you had
  10. Hi, I received a notice to keeper from Smart Parking after the vehicle had parked in Haven Banks car park in Exeter. A ticket had been purchased, but the driver had accidentally missed one of the characters of the registration number when entering it. The ticket was displayed for the duration of the stay, but obviously the ANPR in use in this area would not have recognised this. A copy of the ticket was initially sent to Smart Parking, but they upheld the charge and we have since been through the standard series of letters and demands from DRP, Zenith and now Glad
  11. Hi All, I recently received a parking notice from Smart parking ltd for unauthorised parking to the sum of 54 pounds and I would like your advice as to whether I am liable to pay considering this is a private parking company? So the back drop... my Japanese friend arrived late Saturday night (30/09/17) still wanted to show him a bit of the city Decided to take him down to the quay on the River Exe here in Exeter Not knowing this part of the city well I parked in this car park opposite the bowling alley, The time was 8.45pm and presuming it was late that the car pa
  12. Mine is a complicated tale and desperately need some advice. To make it easier I will break it down as even I have difficulty undestanding it 2006 Applied for Job Seeker's allowance but refused on I hadn't worked for the last 5 years which I had. After much backwards & forwards they told me they had lost my records then found them and wld now credit NI onto my records. Too late to get the JSA etc as now out of time 2015 Applied for a Pension statement & noticed not enough years on Guess what the original missing 5 NI not been credited. Sent letter & copies of orig
  13. I'm not sure if this is on the right board, but just before Xmas the recruitment agency advised me that because the firm I was working for had 'invoicing problems' (the firm weren't paying the agency for me being there, although I got paid) and as a result my temporary assignment was ended with immediate effect. However, I checked my social media and emails and one of the bosses who I used to do work for has emailed me today asking me to contact them. If the firm wanted me back surely they must have to go through the agency first etc. I was there for 6 months and in the process
  14. Per Chancellor Hammond: "We have over three million European migrants working in our economy and we have full employment. So clearly we need people to come and work in our economy to keep it functioning" in response to suggestion that “the impression on the European continent is that your government sees the future business model of the UK as being the tax haven of Europe”. http://uk.businessinsider.com/philip-hammond-suggests-britain-could-become-a-tax-haven-after-brexit-2017-1?r=US&IR=T
  15. I've just checked my latest VM bill as I noticed it was higher than usual, the reason being I've been charged for a movie I haven't ordered! I called VM to question this & they told me the movie was ordered via the V+ box I have in the bedroom on Christmas Eve & then watched 24 hours later. I insisted the movie hadn't been order & the lady in customer services admitted it was unusual as the previous movie I had ordered was 2 year previous, but all the checks she was making showed it had been watched Christmas Day night, which is a bit strange as I'm pretty sure myself, my wife
  16. Hi I recently had a holiday with Haven at Quay West Holiday Park in Wales, while the park was ok there were several issues we had to complain about. While most were dealt with one of the scary ones was the fridge in the Caravan as every time you opened it, the fridge tipped forward! Bear in mind we had a 2 year old with us and dread to think what could have happened it is had fell on her. The other issue were uneven slabs outside that sank when it rained and were sticking up, surely a job that should have been done before we had the caravan? The cooker developed a fault which
  17. End of March I received a letter from the hmrc telling me I was overpaid working tax credits by almost £200. Fair enough! They stated I would receive a letter shortly with instructions how to repay the amount. It's almost end of April and I've received nothing yet. Should I worry? I wouldn't want them to contact me later asking me to pay up fines or penalties. Should I make the first move? Or is it normal procedure? Thanks
  18. I think things are about to become very interesting following this leak of data. http://www.dailymail.co.uk/news/article-3521830/Tax-havens-world-s-rich-famous-revealed-huge-data-leak.html There is an estimate of there being up to $50 trillion held in the various tax havens, which is almost enough to completly wipe out worldwide government debts. I wonder how much of this money has involved criminality in some form.
  19. Hello, Just joined this wonderful place hope I can be of some assistance to others too, here is a problem I am facing. I recently moved into a properly just before Christmas I've been sent a bill from Haven power for £4000+ the bill is not in my name, obviously a previous tenant has ran up a bill and left.. . I tried speaking to them on the phone but they are telling me they will access my apartment THIS WEEK (well their agents face2face) to collect the debt and put a smart meter in... . I have no account with Haven Power and also, just renting the space from t
  20. I recently moved house and was very surprised to experience Scottish Hydro taking final bill amounts out of my account in the early hours of Christmas eve morning. The total involved was £560!!! I have of course intercepted and prevented those transactions from being completed.... On closer inspection (actually looking at my paperless bills..... I know, I know......) I find that my monthly payments more than covered my usage, confirmed by the fact that they reduced my monthly payments in Jan '15. Both my accounts were in credit at this point..... Billing changed to
  21. We recently received notification of our successful claim for our PPI refund. They have offered us £5600. However we defaulted on the loan due to my husband losing his job and have been on a DMP. Bank of Scotland debt was transferred to Blair Oliver Scott, who I believe are part of Bank of Scotland. So here's my question... Blair Oliver Scott say the outstanding balance on my account is £2850 of the original loan, which will have included the original loan and PPI, so will they pay this off and send me the the remainder of the £5600??? Secondly we had a loan before this one with
  22. Hi, I can't sleep for worrying about this even though I'm exhausted! I was interviewed by a revenue protection officer on board a train in London in the middle of September, who suspected me of fare dodging. He interviewed me under caution, placed me under arrest and said that my case was being referred to the prosecutions department of the train company for consideration. I still haven't heard back from them and am worried they have sent me a letter which has got lost in the post. Is it normal to wait so long? The RPI had said it would take a
  23. Hi all, I have an issue re a Haven holiday caravan park which my parents have just returned from, and I am in need in of some direction and advice. I apologise for the length of the post but I figure best get it all in all to give folks a chance to get the bigger picture. OK a bit of background first... Holiday was booked through The Sun £9.50 Autumn Deals, through her Sun+ membership. She arrived at the park shortly before 4 pm which is the book in time shown on her confirmation, and waited around 40 minutes to get to the book in desk as there was obviously a few folks waiting to ge
  24. Hi March 2012 I purchased a caravan from haven . The goods where £51k. I payed a cash sum of £21k and my agreement was to pay £488.39 a month for 7 years , I was paying this monthly until I split from my partner and couldn't pay no more the last payment was on 1st April 2013 .. Since I purchased the caravan there has been problems thing not made right and took very long to get fixed .. I was also with out a fridge for 3months . My ground rent for all hallows site was due march 2013 which was for a sum of £3900 not including bills . . Which
  25. I've been absent for work for 2 years and I'm still employed without any pay or SSP. Why haven't I been dismissed for capability? Seems a long time to continue to employ an absent person and I wondered what reasons a company would have to let it go on for so long.
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