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Found 105 results

  1. Hi all, I need some help. The defendant has been issued with a £100 'Parking Charge' by Parking Eye. The alleged offence occurred during the day time on a weekend, and was apparently brought to the attention of the plaintiff by ANPR cameras recording time-stamped photos with entry+exit times of the vehicle registered to the defendant. The plaintiff claims that the defendant spent just over 30 minutes in total at the car park. Answers to the FAQ thread are as follows: 1 Date of the infringement: Late January 2019. 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 5 days after the date of the alleged infringement 3 Date received 11 days after the date of the alleged infringement. 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] YES. 5 Is there any photographic evidence of the event? YES, see above. 6 Have you appealed? {y/n?] post up your appeal] Defendant has not entered any correspondence with plaintiff or any 3rd party appeals company. Have you had a response? [Y/N?] post it up n/a 7 Who is the parking company? ParkingEye Limited 8. Where exactly [carpark name and town] Town Quay 2, Southampton For either option, does it say which appeals body they operate under. Letter mentions POPLA Many thanks for taking the time to read... My query is - should defendant appeal via POPLA, or contest the charge with ParkingEye? Some guidance would be greatly appreciated, based on the answer to above as well as potential defense points to the claim, I can write a draft letter for the defendant and post up here for critique before issuing.
  2. Hi, I wonder if you could give me some advice about a PCN I have received today. Having seen one of your previous responses I have answered the same questions in order to assist below: For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 30/12/2018 @ 13:59 (Letter calls this contravention date) 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Issue Date 15/1/2019 (it says 'posted' ? in brackets at the side of issue date) 3 Date received 17/1/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No I cannot see this on the PCN 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] NO I have not appealed at this stage. Have you had a response? [Y/N?] post it up 7 Who is the parking company? Vehicle Control Services, VCS. (I think the address is 2 Europa Court, Sheffield Business Park, Sheffield S9 1XE 8. Where exactly [carpark name and town] Berkeley Centre, Sheffield, S11 8PN For either option, does it say which appeals body they operate under. It says on this PCN that any appeals would be handled by the IAS There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE- BPA If you have received any other correspondence, please mention it here I have not received any other information but the letter does say that if payment is recieved within 14 days then I could pay £60 instead of th £100 they intend to charge. The letter also says that if I want to appeal I must do so within 14 days. I am not sure whether or not I have any sort of recourse here, it would be great if you could please give me some advice. Many Thanks, John.
  3. I got a NTK through the post today. Attached is the NTK and sat view of the layout. The entrance ANPR camera is before any car park signs, It does not say whether the driver was parked in the actual car park or on the forecourt. Street view shows the signs, I am unable to get a picture of the sign without a drive into London to get there. https://goo.gl/maps/yh1ehnDVUsR2 For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 27/09/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 08/10/2018 3 Date received 10/10/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes 5 Is there any photographic evidence of the event? Number plate only 6 Have you appealed? {y/n?] post up your appeal]No 7 Who is the parking company? Euro Car Parks 8. Where exactly [carpark name and town] Sainsbury's - Golders Green jpg2pdf (3).pdf
  4. Hi, I got slapped with pretty much the same PCN at the same car park. My wife was driving the car and she did pay the £2.50 after she arrived. However as we only got the PCN 22 days after the day she parked there the ticket is long gone. The date of the incident was the 6th of December and we got the PCN on the 28th of December. I have seen from the signs posted here that they say you don't need to display the ticket in the car but that you should keep it as a proof (who keeps their tickets?). The PCN claims we breached the 'contract' by parking without payment and as evidence they just show that the car entered and left the car park. That is only evidence that the car parked there, not that it wasn't paid for. As we don't have the ticket anymore we can't tell when the ticket was issued or whether the registration number was entered correctly (always a change of typing it wrong). In my opinion they would need to prove that you didn't pay. So they would need to show an audit trail of tickets issued during the period and list which tickets that were issued do not match any cars that entered the car park. If e.g. 1000 cars parked during the day and 1000 tickets were issued they can't really claim that someone did not pay. The Levenshtein distance (how many letters you need to change to go from one string to another, E.g. Hello to Hillo would be a distance of 1 as you have to change one letter) between the reg numbers entered on the ticket machine and the reg numbers of the ANPR system would show straight away if some reg number had a typo. If a type was the cause for this PCN then another question is if the system knows at any time which cars are in the car park, why does the parking ticket machine not reject numbers that are not in the car park? So what is the best way forward. I've read that you should not appeal. Why? I fully understand that they will reject the appeal as this is their business model but can't you use the appeal to put them on notice already? I am not a lawyer but I would request the following: -Proof that the parking charge was not payed -Ask them to reserve the CCTV footage (if they have) of the ticket machine for future use in the court of law as that would show my wife making the payment (making clear that you won't be bullied) -Provide a list of tickets issued during the period which do not match any of the numbers of the ANPR system and their Levenshtein to our registration number. -Audit trail of the ticket machines. Are there any gaps in the ticket issued? My wife has her father as a witness that she paid and there she helped an elderly couple at the ticket machine (but we don't know them). So what do you suggest we do? Wait until they write they are going to court? What would the worst case be, it goes to court and you have to pay. How much would that be? I know that that is what they bank on that people are scared of going to court and lose especially now that they won a few (or at least one) cases in court. PCN attached Signs (thanks to User999 for getting all those pictures) One of the signs is saying: "Please ensure you enter the full and correct vehicle registration number of the vehicle you've parked today. Failure to do so may result in the issue of a Parking Charge Notice (PCN)"
  5. Advice please - I parked in NCP Barnet on 27.12.18. No barriers and am not local, but local friend I was meeting assured me it was pay to park...….thought I'd take a photo of the location number, finally found a machine - weren't any notices, and then tried to pay at the machine. Was as number plate one and despite several attempts could only pay £1.50 ……..then received PCN to keeper last week. Anything I can do - I think I prob underpaid by £1, and I know its my fault, but £60 seems a bit steep! Any help gratefully received, Many thanks Date of the infringement 27/12/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Date of sending is 18/01/19 3 Date received 21/01/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] No Have you had a response? [Y/N?] post it up 7 Who is the parking company? NCP 8. Where exactly [carpark name and town] Spires Barnet For either option, does it say which appeals body they operate under. It says complain to NCP There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE- BPA If you have received any other correspondence, please mention it here I have not received any other information but the letter does say that if payment is recieved within 14 days then I could pay £60 instead of th £100 they intend to charge. The letter also says that if I want to appeal I must do so within 14 days.
  6. Hi this is myfirst post This is a verysimilar situation to another on this site from mechsman on 4/10/17 so I assume a lot ofthe advice there will apply to me. I have not received a Notice to Keeper and this notification letter(attached) is the first I have heard of it. Details in redas per other posts: For PNC's received through the post [ANPR camera capture] please answerthe following questions. 1 Date of theinfringement >Allegedly22 December 2018 2 Date on theNTK [this must have been received within 14 days from the 'offence' date] > No NTK received; this is thenotification letter and dated 28 January 2019 3 Date received >29January 2019 4 Does the NTKmention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] >Yes 5 Is there any photographic evidence of the event? >None provided or mentioned, butI'm assuming they must have entry/exit pictures from ANPR? 6 Have youappealed? {y/n?] post up you appeal] >No Have you had a response? [Y/N?] post it up 7 Who is theparking company? >UKCPS 8. Where exactly[carpark name and town] Bristol Abbeywood For eitheroption, does it say which appeals body they operate under. > It says there is no chance toappeal as it is beyond the 21 day period. I never received the NTK they claimwas sent. It mentions the IPC under complaints section. There are twoofficial bodies, the BPA and the IAS. If you are unsure, >please check HERE If you havereceived any other correspondence, please mention it here: None I am minded towrite and complain that I have not had the original NTK so: hadno chance to pay at a reduced amount. Donot know the time of entry so unsure if/how long the time period was exceeded Wasnot the driver (my wife was) They are sayingpayment is due 14 days of this notice, so 11 February which doesn't give memuch time to talk to them (no email address so only phone or letter). The previousexample with this company advice was do not respond and they will give up. Thisseems to have been the case and he had stopped getting letters 7 months lateralthough no further updates since to know whether this is still the case. I would appreciate advice on what to do please. Many thanks. Apologises for the font/spacing. I tried posting a couple of times and it got rejected so I copied a post in from Word rather than type all again and the formatting has gone astray. UKCPS 28Jan2019 redacted_Redacted.pdf
  7. Good morning, I hope that you are able to assist with a parking charge issue notice that I believe has been unfairly issued. Apparently, the reason for the issue is that the driver left the premises (Code SPC) in that they walked 50 feet to a McDonalds on the same site. The signage is one of 4 that are used on the same site, all look the same except with different terms and conditions. The "evidence" in this case is still images from a CCTV system. The area referred to on the signage is not clear. [ANPR camera capture] please answer the following questions. 1 Date of the infringement 19th December 2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 14th February 2019 3 Date received Arrived in post yesterday AM 16th February 2019 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] NO 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] YES Have you had a response? [Y/N?] YES- Refused 7 Who is the parking company? MET Parking Services 8. Where exactly [carpark name and town] Southgate Park, Stansted (Retail site at Stansted airport shared between McDonalds, Starbucks) For either option, does it say which appeals body they operate under. Mentions POPLA if appeal received within 28 days I would be grateful of any advice that you could offer. Regards
  8. Hi, I received a PCN recently and I'm not 100% sure if a ticket was purchased for the time in the car park. The driver was in the ten pin bowling alley, which the car park is outside, with son for his birthday. Just wondering how I, the registered keeper, will go about handling this. 1 Date of the infringement - 10/2/19 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 18/2/19 3 Date received - 20/2/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] - N 5 Is there any photographic evidence of the event? - Yes 6 Have you appealed? [Y/N?] post up your appeal] - Y (See below sent 22/2/19) Have you had a response? [Y/N?] post it up - N 7 Who is the parking company? - Smart Parking 8. Where exactly [carpark name and town] - Havens Bank Retail Park, Exeter Appeal: I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a formal complaint about your predatory conduct to your client landowner and to my MP. There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require ALL photos taken and an explanation of the allegation and your evidence, i.e.: - If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it. - If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner. If you fail to evidence the actual grace period that applies at this site or suggest that only one period applies, this will be disregarded as an attempt to mislead. In the absence of evidence, it will be reasonably taken to be a minimum of twenty minutes (ten on arrival and ten after parking time) in accordance with the official BPA article by Kelvin Reynolds about 'observation periods' on arrival being additional and separate to a 'grace period' at the end. - in all cases, you must include a close up actual photograph of the sign you contend was at the location on the material date. Formal note: Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service in the future. Yours faithfully,
  9. 1 Date of the infringement 12/1/19 - 16/1/19 2 Date on the NTK 6/2/19 3 Date received 8/2/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] n 5 Is there any photographic evidence of the event? yes Photo of me entering on the 12th and leaving on the 16th. 6 Have you appealed? {y/n?] y Didn't say much, just that I could prove the car wasn't parked in the car park for the entire time. Have you had a response? [Y/N?] n 7 Who is the parking company? NCP 8. Where exactly Market Place Boston I was at the car park on the saturday, but left same day. Also came back 2 days later on the 14th and left on time again (not registered the car entering or leaving then). On the 16th I did overstay by about 20 mins, but I'm still appealing as their evidence is completely wrong.
  10. Hi, I received a PCN it has a date and time in but no exit time I was there around 10 mins I did not leave the car, Kids went in to the macdonlds there to collect take away You could always park there previously The sign upon entering is above head height when I sat in my car thats when I became aware of a sign; if parked there I would be liable for a charge, I left straight away I will try to take photos but the place is some distance away. Many many thanks for any help. 1 Date of the infringement 04/11/ 2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 15/11/2018 3 Date received 28/11/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] YES 5 Is there any photographic evidence of the event? YES, ONE CLEAR PHOTO OF BEING PARKED, ONE VERY SMALL PHOTO OF CAR LEAVING 6 Have you appealed? {y/n?] post up your appeal] NOT YET Have you had a response? [Y/N?] post it up 7 Who is the parking company? UK CAR PARK MANAGEMENT LTD 8. Where exactly [carpark name and town] WHITEFIELD SERVICES ANPR DOVER For either option, does it say which appeals body they operate under. IPC The original PCN it doesnt state a duration and the entry time is in the exit place Thank you for your patience. pcnwhitfied.pdf
  11. Hi, I have received a Civil Parking Charge Notice from Athena ANPR Ltd for exceeding the parking time limit in a Lidl car park in Barnsley. I registered my VRN in the store to validate my stay - I did not realise there was a one hour limit. There are signs around the car park but I did not park near one of them and I did not read them. The signs were not big enough to be read from a distance. How do I proceed with this?
  12. Hi, I've read through a lot of posts, but can't find one that directly deals with my issue. Please find attached the notice & pics sent to me. I live in Scotland, so can't get any pics of any signage before the 14 days. I don't remember there being any notices except for the usual pay and display notices, The problem with the parking bay was that if I had moved forward I would have had the front of the car over and I thought this would have made it more awkward for the cars next to me. 1 Date of the infringement 07/08/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 13/08/2018 3 Date received 16/08/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] Have you had a response? [Y/N?] post it up No 7 Who is the parking company? Northwest Parking Management Ltd 8. Where exactly [carpark name and town] Central Car Park, Peter Street. Carlisle (stated on letter - I cannot confirm as I am not local to the area) For either option, does it say which appeals body they operate under. BPA I'd really appreciate it for someone to take the time to read and offer some advice. PNCharge.pdf
  13. Awesome, FINALLY I have received my first ever PPC invoice..... I'm due to go back there and will get some photos of the signage later, but I can categorically say that the signage is woefully inadequate, as you can only see it at the entrance from one direction, this is going to be so much fun! (hopefully?) Plus I will try and find out from the council if the 45 minute max parking rule is legit or not. 1 Date of the infringement 01/10/2018 2 Date on the NTK 05/10/2018 3 Date received 08/10/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? Yes 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? No 7 Who is the parking company? Parking Eye 8. Where exactly Gosport Retail Park For either option, does it say which appeals body they operate under. BPA PCN-NTK.pdf
  14. Hello I'm hoping you can help me. I received a NTK from NCP using ANPR for parking longer than paid for. Now the issue is that driver (not me) brought a ticket for 24hr parking costing £2.50 and i have a photo of this. The car park in question is protected by ANPR and the driver brought the ticket at 17:07 before leaving the car park 17:16. in my simple world there is nothing to worry about as we should win the appeal ? As i'm the keeper and not the driver who should appeal ? what would be in your minds would be the best approach ? 1 Date of the infringement - 25/10/18 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - date on letter is 05/11/18 3 Date received - i think i received either the 7th or 8th 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] - Not sure i will need to check further 5 Is there any photographic evidence of the event? - yes photo of the car leaving with time and date. 6 Have you appealed? {y/n?] post up your appeal] - No - Not as yet, as the driver has a ticket i was going to appeal 7 Who is the parking company? NCP 8. Where exactly [carpark name and town] Crawley Kingsgate Thanks in advance for your help
  15. 1 Date of the infringement 02/09/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 10/10/2018 3 Date received 15/10/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? No Have you had a response? N/A 7 Who is the parking company? Smart Parking LTD 8. Where exactly? Western Car Park , Rye 20181015162054849.pdf
  16. 1 Date of the infringement : 1: 09/08/2018 + 2: 02/09/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 1:06/09/2018 2:05/09/2018 3 Date received 1:08/09/2018 2:07/09/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? No 5 Is there any photographic evidence of the event? No 6 Have you appealed? No 7 Who is the parking company? ANPR Collection Services Ltd (Parking Collection Services) 8. Where exactly Amersham, Natwest Car Park For either option, does it say which appeals body they operate under. There are two official bodies, the BPA and the IAS. BPA If you have received any other correspondence, please mention it here
  17. Hi, I have today received a Claim Form from BW legal. The Particulars of Claim read as follows: 1.The Claimant's Claim is for the sum of £100.00 being monies due from the Defendant to the Claimant in respect of a Parking Charge Notice (PCN) issued on 01/04/2016 (Issue Date) at 13:38:43 at Smyth Street - Wakefield Anpr Vcs Scheme Std (60-100). 2.The PCN relates to xxx under registration xxx. The terms of the PCN allowed the Defendant 28 days from the Issue Date to pay the PCN, but the defendant failed to do so. Despite demand being made the Defendant has failed to settle their outstanding liability. 3.The Claim also includes Statutory Interest pursuant to section 69 of the County Courts act 1984 at a rate of 8% per annum a daily rate of 0.02 from 01/04/2016 to 06/01/2018 being an amount of £12.92. 4The Claimant also claims £60.00 contractual costs pursuant to PCN Terms and Conditions. The total amount of the claim is for £100 PCN + £60.00 legal costs + £12.92 interest plus £25.00 court fee plus £50.00 Legal representative's cost giving a total of £247.92. For a bit of history, I first received a PCN shortly after the above issue date, looked into it, and opted to ignore it. I have received several more since and opted to ignore them all. I have now, today, received this Claim Form. I have yet to take any action. What should my first course of action be? Should I respond to the claim online (as stated on the form, at moneyclaim.gov.uk?). What should I then do upon doing this? Please advise as soon as possible. Thank you in advance, Card_Owner.
  18. 1 Date of the infringement 08/11/2017 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] issue date is 05/12/2017 3 Date received Not sure as I was on a long trip and found it when I came back 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] Yes 5 Is there any photographic evidence of the event? No a search to their website only shows a table with the basic info and payment due, no photos 6 Have you appealed? {y/n?] post up you appeal] no Have you had a response? [Y/N?] post it up 7 Who is the parking company? Euro car parks 8. Where exactly [carpark name and town] Surbiton Health Centre, KT6 6EZ For either option, does it say which appeals body they operate under. There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE BPA I went to talk with the reception at Surbiton Health Centre, and they were not helpful. I remember the console to register the Immatriculation number was not working on one of the days I had to go there, but I am not sure it was on the 08/11/2017. The people at the reception did not want to confirm anything and went as far as to say that they have nothing to do with the parking company.
  19. Hi all, I'm trying resolve this issue with PCN I have received recently from Athena ANPR Ltd for overstay at Lidl. The overstay was 14 min. 35 sec. Arrived at 09:43:43 and left 11:28:18 = duration 1:44:35 Shops opens from 10AM Sunday. Short story, it was Sunday just before 10AM and I saw ppl outside Lidl so I thought it might be open. Parked my car and there was just a queue in front of Lidl..., so went for a walk, as this was my first stay in Mablethorpe. Off course I did forget to take my swimming shorts with me, so spend bit longer in Lidl, looking for shorts. Few days later got this PCN. I think this isn't fair as if you look at the time the shop opens and the time I have left the parking is just within 90 minutes. Normally I don't spend this much time inside the shop. Do you think I have a chance to get this PCN canceled ? Just want anyone's thoughts before I do appeal. 1 Date of the infringement 01/07/2018 2 Date on the NTK 04/07/2018 3 Date received 07/07/2018 4 Is there any photographic evidence of the event? Yes. Driver and occupants not visible though. 6 Have you appealed? {y/n?] post up your appeal] No. Here's the question: do I have to appeal to Athena and Lidl ? and what would be the best way to appeal, by post or email ? Also is there a template how to appeal, this will be my first time. Do I have to write my story or just complain how unfair they threat the customers ? 7 Who is the parking company? Athena Parking 8. Where exactly [carpark name and town] LIDL Mablethorpe - High Street, Mablethorpe LN12 1EH Appeals Body says the IPC. The occupants of the vehicle did shop in LIDL on the said day. Thanks for any help
  20. Hi Received letter from DRP (Debt Recovery Plus) to pay £160 for unpaid PCN from 14.4.18. I've never received a PCN from UK Car Park Management Ltd before, so this is the 1st time I've seen anything! Just called DRP to get more info - they have photos, say I exceeded maximum stay (or may not have paid). I remember being surprised on the day that it has changed at Brighton Met College to the new system, lots of people that day had confusion, couldn't pay by phone (there's no cash option) or was told carpark full, which it clearly wasn't. I have phone record on that day, but that's all but think we may have had similar situation where it said full and we put notice in the windscreen to say this. They asked if I moved recently - I did in Oct, but did update my address with DVLA, etc. Again this is the 1st I'm hearing from them. They just said on the phone I have no right to appeal or dispute, to pay £160 or further action! Any advice would be appreciated - should I ignore, should I contact UK Car Park Management directly instead...? Many thanks,
  21. 1 Date of the infringement 09/06/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 22/06/18 3 Date received 25/06/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No 5 Is there any photographic evidence of the event? Yes ANPR of car arriving and leaving the car park 6 Have you appealed? No 7 Who is the parking company? Smart Parking Ltd 8. Where exactly [carpark name and town] Havens Bank Retail Park, Exeter For either option, does it say which appeals body they operate under. BPA My intentions are to ignore as per the other threads (been doing my research before posting). Grateful for any advice. Please find attached the NTK
  22. Hi whilst getting advice about a different ticket, my husband now received one from Smart parking. We were away for a weekend somewhere we don't know and parked outside a bowling alley. Didn't even occur to us we'd have to pay (even in London we don't pay in such locations!) It was pouring we rushed inside without looking at notices. Is this another dodgy private company or not? As we are going away this Thurs need to deal with it asap. Many thanks.
  23. Daughter (not the registered keeper) parked 25mins over the allowed time at Lidl Clapham Junction car park. Did some shopping and mostly browsing at Lidl Clapham but also went to other stores. Got sent Civil Parking Charge Notice. Was intending to pay within 14 days but forgot and now it is over 28 days. Any advice would be helpful Many thanks
  24. Hi! My wife shopped at Lidl and where in and out for 54 minutes. car park says its "FREE" to park for 1 hour 30 minutes if you registered your vehicle. We have been shopping at this Lidl for years and we never have to scan anything for parking so she did not scan the receipt as she wasnt aware and its probably something new. so after a few days we got a Parking charge notice (PCN) with a heading saying that its a "CIVIL PARKING CHARGE NOTICE" and they are asking us to pay £90 (or £45 if paid within 14 days). I believe that my wife did no parking contravention nor parked there illegally. she was a paying customer and she was well within the allowed parking hours. should we appeal and give them our details or should we just ignore it like what other people have done. please give some advice. thanks
  25. Location : Sandy Park Stadium, Exeter The penalty notice states that it was parked in a manner whereby the driver became liable for a parking charge. The notice states date was 02/04/2018 entry time 17:59 and exit time 19:31 total duration 01:32. Charge £80. The access road is shared to gym and Exeter chiefs Sandy Park stadium. It shows car leaving (doesn’t appear to be in car park itself) and shows car where I pulled up to pick him up (which arguably is adjacent to gym and in front of stadium but not in any parking bays itself) My husband entered the site at 17:59 to drop my 15 year old son off for his gym class at 6pm. He did not park in the car park itself e.g. designated parking bays as he pulled up to the kerb adjacent to the gym to simply unload/setting down a passenger e.g. my son. The engine was still running and you can see headlights are on from the Premier Parking ANPR Picture they provided. He then left the site immediately. I then entered the site around 19:30 (son's phone shows he phoned me at 19:29) to pick my son up at the same place. My son was waiting for me and again left the site immediately. I explained this to the Premier parking and asked them to check their cameras which would provide the evidence that the car wasn't parked for the period claimed and that my husband had just pulled over temporarily to set down/unload my son and then left immediately and I then entered with the same vehicle when I returned in the same car to pick son up. They didn't comment on this in the appeal. I can only assume they did not check their cameras for the car entering and leaving on 2 separate occasions between 17:59 and 19:31. They don’t have any evidence to refute my claim that either of us wasn't parked for the duration they state. They have taken the time from a first-in last-out’ basis which is incorrect. The parking ticket is therefore issued incorrectly. Unfortunately I didn’t see this forum or indeed watch the Watchdog programme on this until I had already appealed and lost to Premier and submitted a further appeal to POPLA. I am now waiting on Premiers response via POPLA. I used the explanation above! I realise now that it is too late. Is there any advice anyone can give me? I am sure that they will say that there is nothing on their cameras as it is not in their interest to do so. Do I have any recourse with regards ANRP being unreliable / flawed? Is there anything I should be saying back to POPLA to counteract? I have no evidence other that screenshot of son’s time when he entered the gym but doesn’t record time he left. I have a screen shot of his phone when he called me to pick him up. We live 2 miles away and the car was parked on our drive. I have checked for receipts, I have no tracker on car and don’t have CCTV at home and can’t show google map logging the journey and so I could only submit a picture to POPLA of where we pulled over. Perhaps I should have got son to write a witness statement … I didn’t see signs at the time (they are there I have subsequently checked) they mention a grace period of 15 minutes) I wasn’t paying attention to signs as we have dropped him off and picked him up in exactly the same place for the last 18months or so!
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