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Found 230 results

  1. Hello All, I received a PCN from HX Car Park Management in the mail a few weeks ago. The contravention was that the pay and display ticket was face down. The "charge" was £100, discounted to £60 if paid quickly. Needless to say, I appealed, pointing out that: I would not identify the driver. There was no suggestion that the daily parking fee was not paid. Their photographs show a ticket displayed on the dashboard. The tickets issued at this car park are a different colour each day making it obvious that a valid ticket had been purchased. These is an attendant on duty to take payment, making parking without paying the fee extremely unlikely The tickets issued do not make any reference to the terms and conditions, merely point out that "parking at own risk" No loss has been suffered by the owners of the car park HX should have enquired with the attendant as to the validity of the ticket in my vehicle. No notice was attached to the vehicle, nothing to indicate anything was amiss until the PCN arrived in the post. That this behaviour strikes me as a predatory and underhand tactic That this was a "Fluttering Ticket" caused by the wind at the time or soon after the driver left the vehicle, A reference to case C8GF30W7 Link Parking v Mr H, 14/11/2016 Port Talbot, where the court rules it was the responsibility of the parking company to provide self adhesive tickets. That the signage is confusing, instructing motorists to "park in marked bays". This car park is on rough ground and not a single marked bay is present. This makes any "contract" void. That their obtaining keeper details from the DVLA was most likely unlawful. It will come as no surprise that the appeal was rejected, since HX act as judge, jury and executioner in such cases. So I have also appealed further to the IPC, pointing out the same. HX's response is the same old BS … that the driver breached the terms and conditions and I am liable for the PCN. I now have a few days remaining to add any further information to the IPC appeal before the adjudication. Any suggestions as to anything else I might add? Am I wasting my time fighting this? Have I gone too far and should I just pay these blood suckers to go away ? -- skeet23
  2. Hi, new to the forum, thanks in advance. The PCN came though the post, ANPR capture, no ticket. Date of infringement 08/12/2018. NTK was issued on 12/12/2019 for £60. I've been working away, so effectively ignored it. I received a Keeper Liability Notice on 16/01/2019 but I was still away and have just returned and opened it (28/01/2019). Schedule 4 Protections of freedoms Act is mentioned. I have made no contact with them. The parking company is HX Carpark Management Ltd The car park address is Vulcans Lane Car Park, Vulcans Lane, Workington, Cumbria CA14 2BP They operate under the Independent Appeals Service. The charge is for failing to purchase a ticket within 10 minutes of arriving at the car park. I was working at the theatre near by and went to get change from the theatre shop. It took longer than 10 minutes. I'm trying to find the payment ticket. I think my employer has it. I'm chasing him now. Any advice on the best course of action would be appreciated. Today 28/01/19 is the deadline for the £100 payment, according to their rules. Thanks.
  3. Hi, I inadvertently parked in a residents bay last Sunday at the Olympic park, unsurprisingly I returned to the car to find a £100/£60 PCN from Gemini Parking Solutions London. What's the collective advice with these people when I don't actually have legitimate grounds to appeal it for other than their notice being just that and not a fine? thanks JM
  4. I'm posting this on behalf of an elderly gentleman who has absolutely no computer skills. In March he received a Parking fine from Premier Park for 15mins in a local carpark. He swears the machine wasn't working on the day but has no independent witnesses. He spent 15mins looking at the instructions including when he went out of the carpark to see where the nearest phone box was. when he realised it was too far he came back and drove out. I'll attach the correspondence to this post. I helped him draft letters based on forums we'd looked at. Premier Park were useless to say the least. Unfortunately he didn't get his POPLA appeal in in time (i.e. by a few days and although POPLA state appeals might be submitted late, they don't make it easy), and there is a letter attached showing how they were less than useless with this also. We are now at the County Court stage. Is it worth fighting it further or just paying the £235? 1. the claim has been filed in Exeter and the gentleman has a heart condition so cannot travel that far, his nearest court is in Liverpool. he was served on the 3rd. does the 14days mean he can apply to change courts. 2. Is it possible to have the charge reduced? the first time Premier Park even mention checking the machine to see if it works is the their court statement, if he'd known before maybe he might have thought there was an issue with the coin and paid the original £60/£100. He's still adamant it wasn't working. 3. I didn't include the POPLA complaint form as it's the same as the original letter. Thanks in advance Popla complaint redacted 15:6.pdf Popla complaint ADR redacted 18:7.pdf Premier Park Case.pdf
  5. Hey guys on 19/10/2018 I have parked my motorbike next to the car bay in Olympic Park, the ground was not marked by yellow crossing lines there, while I am pretty sure it was in other places, so I assumed it is not a problem to park there. Received a PCN on that day and waited for NTK which arrived on 21/11/2018. The Parking Charge is 100£ at the moment. If not paid in 29 days, I am informed (threatened) that charge will go up by another 60£ I will try to scan and redact the NTK once I am in the office and will send it here as well Questionnaire: Date of infringement: 19/10/2018 at 13:15 Not appealed to PCN Received NTK: 21/11/2918 The NTK mentions Schedule 4 of Protection of Freedoms Act 2012 Parking Company is Gemini Parking Solutions Location is Queen Elizabeth Olympic Park London
  6. I'm livid - today we have received a £100!!!!! 'charge' for parking 'longer than the maximum period permitted' (which is 60mins) on the 9th Feb 2019. We went to see an evening performance at Theatre Deli and parked in the carpark directly outside the theatre, which is on a small retail park (it used to be a carpet shop). A theatre performance is obviously going to last more than an hour, and as there were no pay machines we presumed it was free to park (especially on an evening). The notice is dated 21.2.19, the envelope does not have a post mark. The PCN is from VCS Ltd who are members of IPC. Happy to provide more info if needed. Please help me sort this as quickly and easily as possible.
  7. Wow so happy to have found you CAG. Fingers crossed I can beat this. I am devastated, treated myself and a friend to a theatre show tickets were about £7 each. We are both pretty skint and I have now had a charge for £60-£100 quid!!! Theatre Delicatessen (voluntary run theatre) had just moved to the address above when I went to see the show which was on the 24th October 2017. Yesterday 6th Dec 2017 I received a letter asking me to pay £100, or £60 if I pay within 14 days of the date of the letter 29/11/17. (Why have they taken so long to respond but yet I am pressured to pay so quickly just before Christmas and I have two small boys!) The building they have moved into is a retail outlet which used to be a Mothercare outlet. Next door to staples. The show was at 7:30pm. I checked to see if there were any pay and display machines but did not see and other signs (tempted to go back to check where they are) The letter shows registration recognition (but does not show the driver) points out that I stayed 152 minutes and the maximum time of free parking is an hour. I can understand why this is in place as I guess some people could take the mick and go into town but I was visiting a building that the carpark was for and the rest of the carpark was pretty empty except a few others which expect will also have received a charge. I have rang the theatre who sypathetically said that I'm not the only one and that there is nothing they can do about. She pointed out some other places I could park in future and that they have got signs inside the theatre. These were not there when we visited as as it had just opened my friend and I had a good look around. She said they are trying to sort something with the council which is a bit strange as the letter I have had says "Private land" and is from Vehicle control services who are accredited by the IPC. I think I probably ought to call back and ask about this. Could the council have employed VCS. Please can anyone advise me what to to for the best. Should I ignore? Appeal? Contact the company direct and explain the situation? I sense they would not show goodwill. Have I got a leg to stand on??? I look forward to hearing your wisdom I only have 6 days to pay the lesser price if you think I should. Thank you, Gemma:|
  8. Hello, Me again! I received a charge notice for parking on their clients property for a CHARGE NOTICE from Highview Parking, Bradfield Road Car Park, Sheffield S6 2BW Date: 18.12.18 Time: 19:47 Time left: 22:27 Duration: 2hrs 40 mins I had been for a meal at the Italian restaurant for my managers retirement hence the late time of arrival. The car park was empty and so presumed it would have exceeded the time period with it being unsociable hours. Having spoken with friends and family, I decided to ignore the first letter but have received a second one today to state the charge is now £85 instead of the reduced amount of £50. and if not recieved within 14 days an initial debt recovery charge of £40 will be incurred???? Can I please have advice on what to do next as I don't know how best to go about these sort of things- I do think it is disgusting and the owners should not be allowed to charge these ridiculous amounts. I am concerned that I will get taken to court etc??? Please help?? Many thanks in advance
  9. Hi, I received a PCN recently and I'm not 100% sure if a ticket was purchased for the time in the car park. The driver was in the ten pin bowling alley, which the car park is outside, with son for his birthday. Just wondering how I, the registered keeper, will go about handling this. 1 Date of the infringement - 10/2/19 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] - 18/2/19 3 Date received - 20/2/19 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] - N 5 Is there any photographic evidence of the event? - Yes 6 Have you appealed? [Y/N?] post up your appeal] - Y (See below sent 22/2/19) Have you had a response? [Y/N?] post it up - N 7 Who is the parking company? - Smart Parking 8. Where exactly [carpark name and town] - Havens Bank Retail Park, Exeter Appeal: I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a formal complaint about your predatory conduct to your client landowner and to my MP. There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require ALL photos taken and an explanation of the allegation and your evidence, i.e.: - If the allegation concerns a PDT machine, the data supplied in response to this appeal must include the record of payments made - showing partial VRNs - and an explanation of the reason for the PCN, because your Notice does not explain it. - If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner. If you fail to evidence the actual grace period that applies at this site or suggest that only one period applies, this will be disregarded as an attempt to mislead. In the absence of evidence, it will be reasonably taken to be a minimum of twenty minutes (ten on arrival and ten after parking time) in accordance with the official BPA article by Kelvin Reynolds about 'observation periods' on arrival being additional and separate to a 'grace period' at the end. - in all cases, you must include a close up actual photograph of the sign you contend was at the location on the material date. Formal note: Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service in the future. Yours faithfully,
  10. Hello, I had exactly the same problem. Parked at Southgate Park Stansted, went to McDonalds then got a parking charge letter. I stupidly appealed it and therefore revealed myself as the driver, and the appeal was of course rejected. However the PCN letter came well after 2 weeks from when I parked there. Is this good grounds to appeal to POPLA? Hello, I've been issued with a parking charge notice by MET for parking at Southgate Park Stansted. The parking bays looked like they were there for the adjacent restaurants (McDonalds and Starbucks) I went to McDonalds, left after 12 minutes, 26 days later got a parking charge letter. Apparently I was not allowed to leave the car park on foot while I was parking there, and because I strayed more than 50 feet from the car I must now pay the charge. No obvious signs stating this, not something I would ever expect. I stupidly appealed it and therefore revealed myself as the driver, and the appeal was of course rejected. However the PCN letter came well after 2 weeks from when I parked there. Is this good grounds to appeal to POPLA.
  11. Good morning, I hope that you are able to assist with a parking charge issue notice that I believe has been unfairly issued. Apparently the reason for issue is that the driver left the premises (Code SPC) in that they walked 50 feet to a McDonalds on the same site. The signage is one of 4 that are used on the same site, all look the same except with different terms and conditions. The "evidence" in this case is still images from a CCTV system. The area referred to on the signage is not clear. [ANPR camera capture] please answer the following questions. 1 Date of the infringement 29th December 2017 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 7th February 2018 3 Date received Arrived in post yesterday AM 12th February 2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] NO 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? {y/n?] post up your appeal] NO Have you had a response? [Y/N?] post it up 7 Who is the parking company? MET Parking Services 8. Where exactly [carpark name and town] Southgate Park, Stansted (Retail site at Stansted airport shared between McDonalds, Starbucks and two other food venues) For either option, does it say which appeals body they operate under. Mentions POPLA if appeal received within 28 days There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here None - First contact is wth the notice to keeper. I would be grateful of any advice that you could offer. Regards
  12. Hi, I entered the Damside Street Car Park in Lancaster on 09/09 2018 at 11:57:47 with a 5 years old daughter in distress. While my partner took care of her I had to go around to find a place where to change money because I didn't have enough loose change to pay for a parking ticket at the ticket machine. Therefore I bought a parking ticket valid for 1 hour at 12:10 (just over two minutes after the 10 minute grace period finished). I left the car park at 12:13:02. In total, I stayed there for less than 16 minutes but purchased a ticket allowing me to stay for 1 hour (plus the 10 minutes grace period). A few days later I received a Parking Charge for £125. I tried to appeal with the HX Car Management and with the Independent Appeal Service but with no success. A few days ago, I received a Letter Before Claim from Gladstones solicitors threatening with a legal action if I don't pay £160. I'm not sure what to do. Shall I pay or shall I go to the court? Do I have any chance in the court with no legal experience? Thank you for your help Miroslav
  13. Friends daughter has received a ticket for 'failing to clearly display a valid parking permit'. It is permit controlled parking for an underground car park. She had the permit on display but feels that it may have been the wrong way up. Do we wait for them to write to her asking who the driver was.
  14. I have received a CC claim from Civil Enforcement Limited, following a series of demands after parking in an off-road car park in Croydon. I wrote rejecting the initial claim when I received the PCN, I did not get a response so I did not respond further. I have read the thread CEL ANPR PCN Claimform - Croydon Poplar Walk car park. and I intend to reject the claim and responding as per CPR 31.14 Request to use on receipt of a PPC ( Private Land Parking Court Claim) Wanted to clarify a couple of points and confirm if I should change any of the standard responses proposed to alladin78 My case differs slightly in that I paid using the convuluted phone in system, however 20 minutes after I left the parking area (I was only there for less than 15 min most of that reading the sign on how to pay!) I received a text To confirm your parking session and for security purposes URGENTLY reply with your vehicle registration only 1min later another text was received stating As you haven’t confirmed your vehicle registration your parking session has not been booked. Please call the number on the signage As I was driving for 1-hour I naturally did not see these messages and frankly it would be unreasonable to expect a response within 1 minute to confirm booking. A cynical person might suggest that this convoluted payment system is deliberately designed to frustrate payment in order to issue PCN. Claimant is Civil Enforcement Limited The Claim Form was signed by Civil Enforcement Limited (Claiments Legal Representative) Claim reads Claim for monies relating to a parking charge for parking in a private car park managed by the claiment in breach of the terms + conditions (T+Cs). Drivers are allowed to park in accordance with T+Cs of use. ANPR cameras and/or manual patrols are used to monitor vehicles entering + exiting the site. Debt + damages claimed the sum of 182.00 then follows the violation date time of entry and exit Thanks in advance for your advice/assistance
  15. Hello, I'm in need of help and advice please............. On Monday 14th January 2019 I received a parking charge notice from PCN notice to keeper NTK St Mary's Road Retail Park Car Park, Sheffield S2 4AL- DFS sofas, Ammount charge -£100 within 28 days or £60 if paid before 24.1.19 contravention date: 27.12.18 contravention reason: parked for longer than the maximum period permitted - 120 mins!! Total duration stay: 199 minutes I visited DFS to look at sofas, I presumed this was owned by DFS not a private company!! NTK are lying because I left the car park- drove to Ikea Sheffield and Next outlet over at Meadowhall, at least a 20 minute drive over there. Looked the whole way round Ikea- and got stuck in traffic and then Next outlet, i then called at centretainment to pick family members up and then returned back to the car park to show my family a sofa I'd seen in DFS I have contacted my online banking and have evidence via online chat with them the time of transaction I made at Ikea and also have printed a statement with the date I made the transaction. I'm so upset about it- firstly I presumed the car park was owned by DFS and didn't see a sign. I haven't done anything about this charge notice yet- can someone please advise?? Do I appeal if so what should I reply with? Do I ignore it? Many thanks in advance
  16. Hello all. Long time lurker here but first time poster. Please see completed form below: 1 The date of infringement? 06/07/2018 2 Have you yet appealed to the parking company yet? N have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] No what date is on it N/A Did the NTK provide photographic evidence? N/A 3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] 4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? 5 Who is the parking company? Indigo Park Solutions UK Ltd 6. where exactly [Carpark name and town] did you park? Tring Station Car Park, Tring. Hertfordshire The penalty notice was issued by Indigo Park Solutions UK Ltd on behalf of West Midland Trains for Breach Code 1 - Failing to display a valid ticket or voucher. At the top of the Penalty Notice, it notes that the car park is regulated by the terms and conditions of parking displayed at the car park in accordance with Rail Byelaw 14, and so on........ Please could someone advise the steps I need to take in order to not pay this please? From reading around this wonderful forum I can see that this appears to be unenforceable in a magistrates court (which I gather they would never do anyway due to not receiving any money from it) after 6 months, I would appreciate a few bullet points outlining what the steps are to get to 6 months and what type of correspondence I can expect please. I'm keen to take this on based on what I have read, however my wife isn't and is looking for some reassurance from the more knowledgeable folk on here. Thanks in advance!
  17. Hi there! I know this thread is old https://www.consumeractiongroup.co.uk/forum/showthread.php?468641-Gemini-Parking-Solutions-PCN-Queen-Elizabeth-Olympic-Park-On-a-motorbike&p=5153731#post5153731 but yesterday I got a parking ticket by Gemini on my motorbike for parking exactly at the same spot than you did. I am curious to know what happened and what I should do. Thanks!
  18. I had been given a PCN by Park Watch / Defence Systems in June for wheels over the line in a parking bay - £50 going to £100 if appeal fails. I appealed to POPLA, it was rejected so £100 charge stood. I paid £100 in october but they referred my case to Debt Recovery plus because they said the payment was late. The charge is now £160!! Even though I've paid £100...don't understand. I've emailed them and spoken to them and they're just bullying me and threatenign court action. I can't sleep with worry but I've paid £100 after being threatened and now they want more!! Surely this is not right in the eyes of the law??? I've seen some other threads about court summons and wondered the outcomes.
  19. Hi. I had a problem with a PCN from Indigo a few years ago and received excellent advice from here to "sit tight". Was successful. Thanks. However, we now have another similar case and someone told me that recent case law has changed things, so I wanted to check that sitting tight is still the right course of action. My wife parked at a Southern Railway station car park recently and used the automated phone response service to pay for a day's parking. Unfortunately, the regstration number used on the automated system was incorrect - one letter was accidently missed off. There was no windscreen ticket, so I assume control was by CCTV. We have now received a PCN from the PCN Admin Centre (29 days after the event) acting on behalf of Indigo requesting payment of £100. It's a "penalty notice by post notice to owner" quoting byelaw 14. In the time between the incident and receiving the notice she has parked there twice more, so I assume we will receive more notices in respect of these dates. So, should we just sit tight? Would it be better to write to Indigo explaining what the mistake was? They could check their records and see that they did receive payment each time. Also, I don't think the registration number used actually exists. Thanks for your help.
  20. Hello, I have received a Claim Form issued 07 Dec 2018 that I need to respond to. I have no previous communication regarding the PCN, the issue date of the PCN was 26/09/2016. Claimant: Excel Parking Service Limited BW Legal Particulars of claim: "The Claimant's Claim is for the sum of £100.00 being monies due from the Defendant to the Claimant in respect of a Parking Charge Notice (PCN) issued on 26/09/2016 (Issue Date) at 18:42:53 at Cavendish Retail Park Keighley. The PCN relate to .... under registration ... The terms of the PCN allowed the Defendant 28 days from the issue Date to pay the PCN, but the Defendant failed to do so. Despite demand having been made, the Defendant has failed to settle their outstanding liability. The Claim also includes Statutory Interest pursuant to section 69 of the County Courts Act 1984 at a rate of 8% per annum a daily rate of 0.02 from 26/09/2016 to 06/12/2018 being an amount of £16.04. The Claimant also claims £60.00 contractual costs pursuant to PCN Terms and Conditions" Amount claimed: 176.04 Court Fee: 25.00 Legal representative's costs: 50.00 Total amount: 251.04 Advice on how to respond would be gratefully received. I am willing to face them in court if it comes to that.
  21. Hi All, I'm hoping that someone will be able to guide me through defending the following claim. I have taken a note of the subject information requirements before posting and I believe I've got them listed out correctly, here goes: Name of Claimant: Defence Systems Ltd T/A Park Watch Address for sending documents: Gladstones Solicitors Ltd Date of Issue: 15 June 2016 Timeline: 4 July 2016 (to acknowledge) + 14 Days (to submit defence) = 18 July 2016 Particulars of Claim: Date – 03/08/2015 – Description – Car Registration number/Parking charge notice Ref – Amount - £150.00 – Due Date – 31/08/2015 – Total Due - £150.00. And The Clamant Claims: The claimant claims the sum of £159.48 for parking charges and indemnity costs if applicable including £9.48 interest pursuant to S.69 of the County Courts Act 1984 Rate 8.00% pa from dates above to 14/06/2016. Same rate to Judgement or (sooner) payment. Daily rate to judgement £0.03. Total debt and interest £159.48. Amount claimed = £159.48 Court Fee = £25.00 Legal Rep Costs = £50.00 Total Amount = £234.48 The description reference referred to in their claim relates to ‘stopping in a no stopping area’. I have been contacted by three companies so far regarding this matter. Park Watch (a division of Defence Systems Ltd the ‘Claimant’) on 10 August 2015 (this letter included a photo image of the car in the no stopping area although there is no time stamp displayed on it) and again on 7 September 2015. Then I was contacted by a company called Debt Recovery Plus Ltd on 21 October 2015, 05 November 2015, 20 November 2015, 22 January 2016 and 08 February 2016. Then Gladstones Solicitors wrote to me on 22 March 2016 and then their letter before claim on 06 May 2016. None of the above correspondence gave notice of assignment. However, I have acknowledged service and indicated that I intend to defend. On the day of the alleged offence I had stopped the car outside the front of One Stop Shopping Centre (Perry Barr, Birmingham) to allow my other half to use their toilet facilities. The Mrs is registered disabled and has a blue badge, which was displayed in the car as I waited. I believe I was waiting for about 10 minutes for the Mrs to return. I have since been back to One Stop Shopping Centre and taken a photo of the sign and without zooming in with the camera or photo graph software, the contracting part of the sign cannot be easily read. It was noted that the sign used by Defence Systems Ltd to contract with consumers is about two and a half meters off the ground on a lamp post and on the left of the road. The sign cannot be seen from the driving seat, if your vehicle is right hand drive as mine is. Therefore, I can state that I did not read the sign or knew of its contractual element at the time the car stopped in front of the shopping centre. The sign reads: Park Watch Access Notice Bus Access Only No Unauthorised Access at Any Time Contractual Agreement This Land is Private Property and is managed by Park Watch If you enter this area contravening the above terms and conditions You are contractually agreeing to pay a parking charge to the sum of £100.00 (or the reduced sum of £60.00 if the payment is made within 14 days) should the parking charge remain unpaid you will incur additional costs as a result of further action taken against you Vehicles will be captured on camera the details of the registered owner may be acquired from the DVLA the registered owner will then be notified by post of the issue of this parking charge do not enter this area unless you agree to the above contractual charges Creidt/debit card charges apply, parking control and enforcement action may take place at any time Park Watch and their client accept no responsibility for loss or damage to cars of the contents thereof unless such a loss or damage is caused by negligence of Park Watch. Park Watch is soley responsible for providing space maximisation and is not responsible in any way for the car parks service
  22. So here we go again at Abbeywood retail park. For PCN's received through the post [ANPR camera capture] please answer the following questions. 1 Date of the infringement 21/11/2018 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 28/11/2018 3 Date received 30/11/2018 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] No, but says ANPR - made under POFA 2012 5 Is there any photographic evidence of the event? Yes, see attachments 6 Have you appealed? {y/n?] post up your appeal] No 7 Who is the parking company? UKCPS 8. Where exactly [carpark name and town] Abbeywood Retail park (MacDonalds section), Bristol For either option, does it say which appeals body they operate under? IAS What's the standard advice for these nowadays please? Thanks in advance ticket 1 redacted.pdf
  23. Having received a parking invoice for parking on private land from UK Parking Management LTD, I failed to respond or appeal. As I am unlucky enough to be subject to another private parking charge , I had confused the two and thought I had appealed but it seems I did not..... ..I have now had a letter from Debt Recovery Plus asking for £160. I called them upon receipt and asked for copies of the original invoice and some other information (such as the address of the parking company - so I could write to them directly). All of my requests were (quite rudely) refused and I have now received a letter from them saying as it's at the debt recovery stage they are unable to consider any appeals. Where do I stand? (please)
  24. Hello I could use some help - On 1 January 2018 I visited Margate and paid and parked in the town. Having finished the visit it was becoming dark and I was driving back towards Ramsgate when the satellite navigation system on my phone jammed. I pulled off the road into an empty car park (the Lido) which looked closed and run down, to attend safely to the satellite system on the mobile phone. when I had gotten the navigation system working again I tried to find my way back onto the main road again. There are a number of posts missing from the side of the car park which lead onto a road which I mistook for the exit. At a certain point I realised this was not an exit but in fact Newgate Promenade so I then turned the car around and drove back towards the road by the way that I had entered. When I received the pcn from Parking Eye they included 2 dark pictures with only headlight and number plate visible - entering (16.47) and leaving (16.57) the time difference being 10 minutes. I had no idea they were taking pictures on the site I suspect there are no signs stating this fact. Since then I appealed to parking eye and then POPLA I include a pdf of the appeal to POPLA, I didn't get any advice on legal arguments and they both turned it down. They also refused the pictures of missing posts that I copied from google street view saying they were from 2015 while offering no possibility to provide recent pictures but simply discarding that claim (I include as attachment the POPLA verdict). Now I have received a claim form dated 23 July 2018 from the County Court Business Centre for £175. I would usually pay a parking fine to avoid the hassle but as I find this so unfair I continue to wish to contest it. I have only a few days left to send in my defence the court has given me an email address, I have untill 4pm this Tuesday (28 Aug 2018). I believe the defence needs to cover any points I wish to make so I need to sort them out very quickly. I have been reading about the very similar case of 'yourturntopay' [Parking Eye claimform - ANPR PCN Lido car park, Cliftonville, Kent BB on Display] which sounds very similar only I was in the other half of the car park which has a bigger sign by the entrance but otherwise looks the same. I wonder if it would be possible to use the same arguments? My arguments in the POPLA appeal (in the pdf attachment Parking Ticket Margate 1-1-18 redacted) were that I never intended to park I pulled over for road safety concerns to fix the sat-nav. Because the posts in the car park were missing I mistook the exit route and thus prolonging the stay this being due to the bad state of repair of car park. It was only 10 minutes in total so petty to try to charge I didn't mention the fact that it was badly lit, and I believe the notice board by the entrance is not lit but I didnt know if this would be an acceptable argument at the time and didnt mention it. Also I am unaware what courtesy period Parking eye allow as to give a ticket after only 10 minutes seems extreme. Unfortunately I live in London so taking pictures of the car park and checking the condition is pretty difficult and would mean a 5 hour trip. -Any advice/suggestions on how best to proceed would be much appreciated - I have to send in my defence (the court has given me an email address) by 4pm this Tuesday (28 Aug 2018) so only 3 days left. I thought a courtesy period of 10 minutes was law but I’m not sure where I saw that now?, does anybody know if parking eye allow a courtesy period in their car parks as one would imagine 10 minutes to be reasonable? Parking Eye POPLA Verdict.pdf POPLA appeal 1-1-18 redacted.pdf
  25. My husband has received a Civil Parking Charge Notice, it's dated 20th November but we received it today!! He was parked for 1:45:12, so 15 minutes and 12 seconds more than allowed. My issue is that we have recently bought an electric car and are lucky that in our local Lidl there is a charging point for 2 cars. Unfortunately there aren't any signs as to what it is and any time I go in I have to wait to park. I have had 2 people kindly telling me there are other spaces, when I point out that I can only use 2 they say 'oh, I wondered what that was'. My husband was parked for less than 90 minutes but in the car park for more. Can we appeal?
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