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  1. I have recently been informed that towards the end of 2017 the DWP computer lost my records. I experienced problems with payments in Jan 2018 but did not think any more about it as they sorted my ESA payments out. However, last month I was informed that by mortgage company that they had not received any payments under old scheme prior to changes made in April 2018. I was contacted by Serco and completed the SMI loan agreement that was posted back early June 2018. I have been informed that these completed documents were received by DWP early August 2018 who subsequently sent them C
  2. Hi everyone. I could really use some help with this nightmare. I opened a GymEtc membership about 4 months ago. Somehow during the process the membership application got duplicated and i ended up being double charged for 2 accounts. I stopped the duplicate account direct debit, then get an aggressive letter from Harlands. I called them, explained the situation and they said they would close the duplicate account and refund the 2 payments. 4 weeks went by and I got no refund. When I contacted them again they said it had been initially rejected by GymEtc, then processed but st
  3. I had been given a PCN by Park Watch / Defence Systems in June for wheels over the line in a parking bay - £50 going to £100 if appeal fails. I appealed to POPLA, it was rejected so £100 charge stood. I paid £100 in october but they referred my case to Debt Recovery plus because they said the payment was late. The charge is now £160!! Even though I've paid £100...don't understand. I've emailed them and spoken to them and they're just bullying me and threatenign court action. I can't sleep with worry but I've paid £100 after being threatened and now they want more!
  4. Hi, I am worried to death. Last Thursday 27 September 2018, I became aware that I had not one, but three Notices of Prosecution (NoP) against me for speeding in the same location. They are all SP30s from consecutive days, i.e. 17, 18 and 19 September. Naturally I was shocked and confused by this as I had not seen a camera flash or any police speed van in the area and wasn't aware I was doing anything wrong, just going about my normal everyday commute to the office in line with the regular traffic flow. I went and looked for the camera on the road in question but couldn'
  5. All supported housing funding to be retained in welfare system - Housing Benefit READ MORE HERE: https://www.gov.uk/government/news/all-supported-housing-funding-to-be-retained-in-welfare-system
  6. Royal Navy gets first unmanned minesweeping system READ MORE HERE: https://www.gov.uk/government/news/royal-navy-gets-first-unmanned-minesweeping-system
  7. Government moves towards a shake-up of broken housing complaints system READ MORE HERE: https://www.gov.uk/government/news/government-moves-towards-a-shake-up-of-broken-housing-complaints-system
  8. Hi We had a new central heating system, hot water cylinder and radiators fitted. Total cost was £14.5k We paid £2k before installation and £10k via a government loan, and have been paying the rest in instalments. Theres around £1k left. Part of the package was a check up inspection after installation. We had issues quickly. The heating worked fine and it gives hot water, but intermittently the hot water stops. We often cant run a bath. After about 2inches of water in the bath the water just stops, won't then come out of any of the taps in the house for 30 to 60 minu
  9. Have you ever tried to make a subject access request to Lloyds bank and been told that they don't keep data longer than six years? Well basically it's a lie – but you wouldn't expect anything else from Lloyds bank. They use an archiving service in Andover and you can get data going back at least 2001. Their address is: – DSAR Unit Lloyds TSB Customer Service recovery Charlton Place C46 Andover SP10 1RE And they even have a telephone number: – 0345 0707124 Although I don't know whether people are prepared to speak to you. Apparently the same arch
  10. In view of two similar threads regarding right of forced entry for criminal fines, it might be good to clarify the situation where the front door of the debtor's residence is not immediately accessible: Flat block with secure entryphone system no trade button Postie has access code Flat block with secure entryphone system with trade button Secure OAP extra care facility with entryphone, Resident might have a speeding fine for their mobility scooter when plates were cloned or camera garbles the reg no of a speeding car (actually happened to a Flint Pensioner) Gated dev
  11. The Government is planning a major overhaul of disability benefits assessment - a system that has been described by critics as "cruel". http://news.sky.com/story/government-to-overhaul-cruel-disability-benefits-system-10638235
  12. The taxman has been accused of using small businesses and the self-employed as a “cash cow” after unveiling plans for a “draconian” new penalty regime. HMRC has announced that millions of companies and individuals with an income of more than £10,000 will have to file quarterly tax returns online. Those that are late in supplying information about their tax affairs will face a new “penalty point system”, similar to that used for motorists. Four offences will result in an automatic fine, which could be as much as £100. Every additional point will result in a further fine.
  13. I recently transferred from DLA to PIP. On my award letter it stated that any carer's allowance in payment wouldn't be affected by the change. However, as you can guess there is a glitch in the DWP system which meant that son's carer's allowance was stopped without warning. Easy enough to resolve with a phone call, but for anyone transferring it's as well to be aware that there could be a problem. In son's case as this happened over Xmas it was actually 3 weeks before he realised and in the meantime had incurred £54 in bank charges which DWP have agreed to refund.
  14. Can any legal buffs tell me if the Microlise "Spy in the cab" system, as some call it, can be used in a disciplinary, or does the employer have to rely on the CCTV system that is installed?. I was on the understanding that the microlise syatem was to check on drivers standards of driving, not whether they missed part of a route or not. Any help would be greatly appreciated.
  15. hopefully someone can advice....I have an xbox oone console with a just expired warranty. A forced system update has failed and I've been left with a bricked console thst is stuck in a continuous update failed loop....I have spoken for hours with microsoft xbox support and followed all their troubleshooting guides but to no effect They have informed me that they can repair it but I am responsible for the cost of repair but surely as it's a fault caused by their firmway update, they are responsible?....any advice will be greatly appreciated
  16. Hi, It will be 8 weeks next Wednesday since I drove from Newcastle on Tyne to South Yorkshire to have a new stainless steel exhaust system fitted to my Mazda MX5. They offered to send my old system back to me by courier at no extra charge which I thought was great as it is a lot to fit in a small car. They have not returned it, when I call the owner says he will look into it and call me back but never does, then he said it was because he lost my address, then it was promised for last Friday delivery, yet again , after I sent an email to which his reply sounded genuine and very
  17. Complaints against telecoms giant Vodafone have surged by more than 50% after issues with a new billing system. Regulator Ofcom says there were 32 complaints about Vodafone made per 100,000 customers in the last three months of 2015 - an increase from the 20 in the previous three months. Vodafone was the only provider to receive more complaints than the industry average of 10 per 100,000 customers. The figures were recorded as Vodafone moved pay-monthly customers to a new billing system and, as well as billing, customers flagged up issues with pricing, charges, complain
  18. From April 1st 2016, all heavy goods vehicles of more than 3.5 tonnes must have a working On Board Unit (OBU) in Belgium. An OBU is only required if the tractor unit has a gross vehicle weight (GVW) of over 3.5 tonnes. The point of reference for the definition of the weight that needs to be registered in the system is the Gross Combination Weight Rating (GCWR). This toll will be levied on motorways and a number of regional and municipal roads. The OBU must be switched on whenever you use a Belgian road. The system is based on the ‘user pays’ principle. This means that everyone pays
  19. I've got some issues at work, for months now i've been experiencing problems with various other employees causing hassle for me, spreading lies, giving me the cold shoulder and encouraging others to do the same, as well as certain individuals sabotaging work and generally trying to make me and 3 others look like we're not doing our jobs. I'm not one to stand by and let someone do that to me or my colleagues, so I took a stand, I made some noise, nobody wanted to know, nobody wanted to upset the apple cart. On several occasions i've told my direct supervisor about how this is affecting me
  20. Dear Sir/Madam, I work in health care. While working I received a phone call from enforcement officer who had court order to seize my assets to recover debts. Now having said this, let me begin with this - never asked for any debts and nor have borrowed any money from banks. I still don't even own car or house. Fortunately no educational loan either. Following this initial shock and support from senior colleagues who understood my situation kindly offered to help and contacted the officer. Came to realise that there was overpayment from nhs
  21. Hello, on the 9 May 2015 I bought a Asus laptop that is working perfectly but it has a noisy (to my ears)operating system. I am an Audiophile so the computer has to be more quite than it is. I took it back after to Argos after 2 days and explained that it was to noisy for me as I play Classical music and there are a lot of very quite parts. To be far I don't think there is anything wrong but it's just a little to noisy. The lady did listen to it and said that it was the operating system and so could not get a refund. In law is it possible to get
  22. I used to be on the dole but on my visit a few months ago to the dentist, I told the receptionist that was working there I was no longer on benefits and could she update the system to show this...she also gave me a blue paper to sign which I did (I assumed this was normal procedure) after I had told her to update the system to show I was not on the dole anymore. Last week I got a NHS DENTAL PENALTY CHARGES NOTICE for £150.00! I was gobsmacked because I remember telling the receptionist to update the system to show I was not on the dole, so this would not happen. Luckily I had a
  23. Just a heads up: TalkTalk business apparently have a new billing system which they are piloting. This is somewhat ruthless and is going through past accounts and sending out bills for dormant or shut-down accounts. It also appears to be automatically escalating to DCAs (in my case). I had a TalkTalk business account in 2012. I moved the DNS records (website and mail provision) and internet service from them in January 2013. Stupidly I did this half way through a billing cycle. I settled up with talktalk, who agreed to write of the part-billed month. All good, heard nothing from them
  24. CPAG Fact sheet on how to apply the legal tests for Reg 29 & 35 in an ESA appeal http://www.cpag.org.uk/content/making-exception Appeals and reconsiderations Disability Rights UK Factsheet F36 http://www.disabilityrightsuk.org/appeals-and-reconsiderations HM Courts & Tribunals Service Guides to Appealing a DWP decision. Form SSCS1A - How to appeal against a decision made by the Department for Work and Pensions. http://hmctsformfinder.justice.gov.uk/courtfinder/forms/sscs1a-eng.pdf Form SSCS1 - Notice of appeal against a decision of th
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