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  1. On his site people are frequently advised to follow CRA and take errant traders to the small claims court. Success rates appear to be most encouraging. Yesterday, I took a rouge motor trader to a SCC at the local sheriff court, and because of a major error by the sheriff, my claim was reduced by over 66%. What can i do ? Scottish Law
  2. Marquis South Yorkshire Customers Beware 7th August 2018. This year we viewed a Chausson Motorhome Best of 10 (2013) at a cost of £32,995. The rear bumper was badly damaged, Marquis said they would fix this if we bought it; they really hounded us for the money. It had an electric bed but Joe the salesman said he couldn’t demonstrate it as he didn’t have the key? we finally picked it up on the 30th August 2018 the salesman was in a rush to get off on holiday so he handed it over to one of the technicians to inform us how the Van worked. He demonstrated the bed but only
  3. We are getting reports of people receiving spam emails to their email addresses whcih they have used to sign up to the CAG. We are checking but it seems that our email database may have been hacked. We are very sorry for any inconvenience this may cause to you. You should always be very careful when opening emails - and especially be careful about clicking links contained in them. We'll report back here as we find out any more.
  4. I purchased a washing machine from Appliancesdirect and it failed to work properly from day1. A few days later I read the Trouble Shooting guide in the handbook. It suggested the fault was a shortage of water getting to the machine. I reported this to AD and their advisors agreed it looked like a faulty installation problem and they would get their carrier to come and check it out. Their carrier, Arrow XL ,did the installation. After many phone calls @13p/minute, and emails, I was informed that Arrow would send someone out the next day to check the machine. This failed t
  5. A family member is very "Review" conscious and checked out a garage on Autotrader Review. They visited the garage with strong hopes of buying a car advertised on Autotrader. The car was faulty despite what the advert said, the terms of the garages own warranty would not be acceptable to most people, and the price of the car was excessive considering it's mileage. Price not negotiable. Once home, they wrote an honest review of this garage on Autotrader. Autotrader refused to publish this review on their website, without giving a concise explanation. It would appear Autotrader only publ
  6. Just bought a new washing machine from Appliances Direct. Advert said 10 yr parts warranty which is correct, but you must use their repairer-----£199 per call out charge !!!! This is of course avoidable if you pay a £4 / month insurance fee by DD. They also offer free washing tabs for 6 months---but try getting them. Anything that sounds too good to be true undoubtedly is.
  7. Yesterday in the House of Commons, Sir Greg Knight's Private Members Bill entitled: Parking (Code of Practice) Bill received its 2nd reading. The support that he received was overwhelming (and thoroughly deserved) and the Bill now passes to the Committee stage. Rougue private parking operators have cause for concern. Yesterdays debate is worthy of reading: https://www.theyworkforyou.com/debat...ailiff#g1160.0
  8. I have used this company in the past, at least 2 times for low value items where their £20 base compensation amount would suffice on my last experience I used them to carry an item of higher value and that is where things started unfolding. As a parcel broker, I though they are just brokers like travel agencies I was wrong because the moment you purchase a delivery slot through their company with one of the main shipping agents such as UPS, DHL, TNT, Royal Mail, Parcel Force, YODEL and many others, you cease to be the sender of the package as they are the sender/sh
  9. Hi all Just wanted to make people aware of an underhanded way the EA tries to make you default. History I finally took the general advice from BA and Dodgeball, and come to an arrangement with the EA company dealing with the 3 historic LO's. Which in the main is advice After alot of barriers put in my way, I was passed to the welfare department. I sent in an I & E with at the time a surplus income of £12.00 per week. Rossendales in there wisdom wanted £16.00 per week. Again speaking to the welfare and in turn them speaking to the council , it was agreed
  10. I love Vodafone, although a lot of society has had a fair few issues with them as a Service Provider and even I sometimes query why I am with them. Somewhat now, we need to take a closer look at one of their products and how it affects you. Yesterday I attended store and picked up a shiny new device but something that caught my eye on the paperwork I'd signed was Vodafone Securenet... So what is it? Its a security product designed to protect you against threats while using Vodafone's network. Its built into the network already and doesnt require an app to download i
  11. Door2Tour.com are what is known as a holiday portal company and only offered holidays they booked through other companies. They Limit their liabilities to only £50 in their hidden Terms and Conditions on their website when they make a mistake leaving the customer with no where to go as they did us as well as never sending the £50 promised!! We booked and paid for a 7 day coach holiday to the rhine valley in Germany last Sept with Crusader coach holidays we thought. However when we rejoined our coach after crossing on the ferry our coach driver announced please put your passports
  12. Elderly parents cold called by British Gas and talked into having Smart Meters fitted with the promise that they could then choose to have free energy either on Saturday or Sunday. Meters duly fitted, told by engineer to call to pick their day, only then are they told they can't have the free energy until they set up an online account. Had they been told that from the outset they wouldn't have bothered as they don't have wifi, don't trust online stuff and are probably beyond learning how to do it now anyway. BG have given them £30 for their failure to mention the online requirement, but
  13. Be careful when Googling for Barclays. If you click on it, it looks, at first glance, like Barclays. But it is actually Barccays It's a sca mmers site, where you are asked to submit all your usual on-line banking details. Your account would be emptied before you were any the wiser. Always double check the address bar before entering any details
  14. I recently had problems with a B&B booked through Bookings.com. The accommodation was paid up front to Bookings.com. Once back home I complained to the company, who initially were most apologetic but informed me they had nothing to do with my complaint as they only act as intermediaries. They advised I take the matter up with the accommodation owners. The internet advert on Bookings site was misleading and just plain wrong. It is my understanding that once money changes hands that a contract is said to exist. This is between buyer and person /s who originally receives the money. Alt
  15. I recently transferred from DLA to PIP. On my award letter it stated that any carer's allowance in payment wouldn't be affected by the change. However, as you can guess there is a glitch in the DWP system which meant that son's carer's allowance was stopped without warning. Easy enough to resolve with a phone call, but for anyone transferring it's as well to be aware that there could be a problem. In son's case as this happened over Xmas it was actually 3 weeks before he realised and in the meantime had incurred £54 in bank charges which DWP have agreed to refund.
  16. Here is a possible pensions [problem] for you to be wary of, as reported to me by Independent reader Derek Croft. He recently received two letters. The first was from the Pension Service about the upcoming winter fuel payment. In the same post but in a separate envelope was a second letter apparently from the Department for Work and Pensions (DWP). "Although the address of the two organisations was exactly the same, the second letter had a standard landline telephone number beginning 01282," Derek said. The number stood out because he had noticed that most official department
  17. This doesn't apply to all sellers, but be careful on what you buy from who. http://www.ebay.co.uk/itm/272064192743 I bought some Xmas lights which were advertised as "new". Unfortunately this seller has sold almost all of them, so the people that bought them are at risk from fire or injury if they use them. The last picture is when I opened the box. No screws holding it together, it too easily just fell apart. You can see the wires from the 240v supply are almost touching. http://imglnk.uk/img?i=VvcBvb http://imglnk.uk/img?i=QyxTFy http://imglnk.uk/img?i=uxBMeL htt
  18. Reddit user FalloutBoS has posted a salutary warning to others thinking of upgrading to Windows 10: be careful it doesn't result in your wife finding out about your porn collection. FalloutBoS says that he installed at the end of last week. When his wife got up the following morning, the computer was merrily rotating through his carefully curated collection of x-rated images, using the hardcore pics as a screensaver: Loaded up WIN 10 last night and left it on to do its thing. Woke up to wife asking why I set it to rotate all my porn images right on the desk top view. I have n
  19. Just to advise drivers to be aware of the BP 5p/litre saving on fuel. To achieve this reduction you have to purchase two food items from a small list. MAKE SURE THE COST OF THE TWO ITEMS IS NOT MORE THAN YOUR FUEL SAVINGS.
  20. Today received a FAKE £50 refund cheque *apparently* from sainsburys bank regarding a debt I had way back when. They have no idea I live here now as the debt was incurred in another part of the country. The cheque appears to come from sainsburys and is a goodwill gesture because they overcharged in debt fees. Its suggest they have asked Direct Collections to credit my outstanding debt account and have themselves sent me this £50 cheque as a goodwill gesture. Its pure fabrication and no doubt highly illegal too. I have had no contact with anyone since leaving previous addre
  21. Shoppers have been warned to beware of counterfeit olive oil – as criminal gangs exploit a disastrous Italian harvest by selling potentially dangerous bootleg bottles. Consumers should be particularly wary of olive oil that appears “too cheap to be true”, experts said. Fake oil produced in unhygienic conditions could put Britons at increased risk of E.coli and salmonella. The incentive for fraud has increased because the woeful olive harvest has left a shortage of the fruit required to make genuine oil – while the resulting rising price has increased the profits that can be m
  22. Hello Not sure if this is common knowledge but Step Change appear to be doing a settlement scheme for debts. I will use hypothetical figures. Lets say you owe a combined amount of 11,000 they will confirm a minimum requirement for them to work with you say 7,000 (approx could be slightly less) Now the reason I would consider using a Debt Management company would be that they say on their blurb they have all their best experts in this department and have contacts, negotiating skills etc so it might be a bit over the odds but may be more successful reaching a settlement. and
  23. Howdo All I come today to prewarn you about a new card being supplied by NewDay Cards Ltd / TA Aqua... I decided to have a look at it and as it shows 49.9% Representative, decided as I havent applied for any credit products in a while, I would take the plunge. After some time of repairing my credit history I am better off then where i used to be about a year ago. When applying and going through the setup it instantly stuck a 69.95% interest rate on the card... I have spoken to quite a few people who have had the same issue. Please be careful with these Interest rates. Th
  24. I can only tell you all about my experience with Carpetright and you can reach your own conclusions. When I moved, the carpets needed replacing so I ordered a carpet from the samples in a Carpet right store on one of their 'crazy prices' promotions. The house was empty when it was fitted. When I saw it I know that it was not the carpet that I saw in the store and went straight in to tell them. The sample was no longer available and it had been discontinued. My complaint has been going on for over a year now. I ordered a plain beige carpet and have o
  25. http://www.cash4phone.co.uk/ http://www.nominet.org.uk/whois/lookup?query=cash4phone.co.uk
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