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Found 3 results

  1. Did you know Lloyds Banking Group (LBG) has a Fraud & Frequent Complainers Team? If you make one too many complaints to LBG, they will refer any and all future complaints to this team to complaint manage! I have recently had cause to complain to LBG about a number of issues (e.g. not putting service first and not being treated as a customer fairly). Having contacted LBG to find out about the progress of my complaint, I was informed by one of their Customer Service Advisors (CSAs) that my complaint was taking longer than normal, to be allocated to a complaint manager. When
  2. Credit card cancelled by LTSB and currently paying £5 per month. Included in SAR (for loan PPI claim) I have found CC statements which show PPI being paid for 19 months from 08/07 til 02/09. Total paid was over £300 so about to reclaim. FOS questionnaire printed off but need help with calculations and spreadsheet to work out value of claim. Intend thanks to SAR I do have all the Credit Card statements relating to the period that PPI was paid.
  3. Hi Have thread in Debt relating to LTSB credit card - sent CCA shows boxes ticke for PPI and Sentinel Card Protection but no terms for either. Is this significant i terms of enforceability Will attempt to put in link to my thread or scan up the agreement. ltsbcct&cs.pdf Copy attached Bumping for any advice Cheers Intend Thanks for help Intend
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