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  1. nhs contracts? Hi all, i am now working in the nhs as part of the theatre department and in doing so signed the usual contract agreeing to working on calls, late shifts and weekends etc, the problem is that some staff are not taking part in this arrangement because of various reasons ( my cats scared of the dark or little johnny wets the bed) sanctioned by the managers and therefore the remaining staff are having to work extra shifts to compensate. My question is, are we all being treated equally and do we have any basis for taking action against the management. Any h
  2. bit long winded this one, sorry folks. I had been working for an outsourced company in a well known bank. Whilst in training I received strange emails from the trainer. This was following from a conversation in training were I asked a question. He explained (in answer to my question) it was in relation to couples who had a joint account and subsequently split. He said “say you and I were in a relationship”. Three days later I’ve seen he’s gone into my email and sent himself an email from my account/computer “that joint account we were talking about, do you fancy it? Can we get back t
  3. My partner has a llyods loan and has had 2 holiday payment breaks in the last year (contract stated 2 in 1 year) she is at the maximum but is finding it hard financially after having a baby. She ideally would like to put the loan on some kind of a hold until she goes back to work full time (around 6 months time) Is there anything that she can do? it would help massively as the loan repayments are around £400. If not she will just have to soilder on thanks guys
  4. I'm asking about holiday pay for my wife. She has a zero hours contract and today she has shown me her contract. The job was given to her by a friend. She was told the hourly rate was X amount (by the friend). The contract say the hourly rate is X amount (what she thought it was) but this also includes any holiday entitlement (12.07% of the hourly wage she is getting an hour). So if she has a week off she does not get paid anything for that week. She is working 40 hours a week and this oversight is costing her £5000 a year. She expects to be there for the best part o
  5. its hopefully a quick query recently we have had a communication at work (large company merged recently) previously if we have worked a bank holiday (usually 10 hours) we have been paid time and a half for this and earnt time in leu - this has been 10 hours recently we noticed that the hours for this hadnt been added, after alot of chasing we were told that they were now added at the start of the holiday year. however we have only been granted 7.5 hours per bank holiday, their reasoning for has only just been given to us copied below --- To confirm a payroll
  6. Good Morning, I recently finished a temporary contract at a local firm and when I inquired about my holiday pay, the agency turned around and said they don't owe me anything. They said that if I did another assignment and complete my 12 weeks, I would get it then but it was my understanding you build up holiday pay immediately? I have been on holiday since being on the assignment as well. I was there for 9 weeks at 37 hours per week. Surely you can't just automatically lose what you've built up? I would appreciate some advice here because I am not sure if this is
  7. Hi all, New here and after some advice. I booked a package holiday through Olympic Holidays in April with flights operated by TUI. Our (2 of us) return flight (Corfu-Gatwick) was delayed due to a faulty aircraft having been sent back to Gatwick on it's way out to Corfu. This resulted in a 13 hour delay. Due to work commitments, we needed to be back home much earlier than this so unfortunately had to pay for new flights that were operated by Thomas Cook, plus €110 in baggage charges. The total came to around £400 after conversion (flights were £155 each). Before I start
  8. Hi, Can someone please advise on the following? Am i right in saying that holiday entitlement starts from the 1st of April each year to 1st of April following year? If you work 1 day per week - holiday entitlement is 5.6 days per year. have i got this right? So if someone works 1 hour each day, 5 days a week, how many hours or days holiday are they entitled for 1 year. Thanks
  9. I Phoned up to change the seats on the flight on Friday night, only to find out the hotel we'd booked into 16 months ago (and requested special assistance a few days later because they were not open when the holiday was booked) is not suitable for those with walking difficulties (nor is anywhere in cap salou apparently) I was open about my disability from the first call and that of my children but wasn't told about the resort or hotel (I'd asked for 14 nights all inclusive but left the resort open to Thomas Cook while explaning I have sever walkin
  10. New curbs on bogus holiday sickness claims READ MORE HERE: https://www.gov.uk/government/news/new-curbs-on-bogus-holiday-sickness-claims
  11. If you are going on Holiday Abroad always check if you need any Immunisation/Medication beforehand for the areas you may be visiting. NHS Choices Travel Vaccinations: https://www.nhs.uk/conditions/travel-vaccinations/ Travel Health Pro: https://travelhealthpro.org.uk/countries
  12. Hi hope you can help, a week ago I paid a deposit of £370 towards an all inclusive holiday in Rhodes due to fly out 1st April. My boyfriend and I have split up and therefore won’t be wanting to go on the holiday together. Does anyone know where I stand in terms of payment of the rest of the holiday (due to be paid in full 25th March) or if I can get a refund of my deposit. Thanks
  13. Large numbers of employers are it seems now in the habit of shortchanging their staff as a deliberate strategy to increase profits. At least 2 million workers a year in the UK are being cheated of pay they are owed. This estimate of the scale of wages theft comes from a new report from researchers at Middlesex University, which puts the value of the lost pay at over £3bn a year. https://www.theguardian.com/commentisfree/2017/nov/30/bosses-steal-from-low-paid-2-million-workers-cheated-wages HB
  14. Hello Can anyone please tell me if an employee that has worked for a company 7 hours a week for 1 year, is entitled to holiday pay? If the amount of work hours above does not meet the amount that is required for entitlement. Can anyone please tell me how many working hours a week someone has to work to qualify for holiday pay? Thanks
  15. We booked a holiday with a well known travel agent in our region with monarch and were due to go early November. As a relative works for this company we received a little more discount. When Monarch collapsed we were told that we would have to pay again and could not receive a refund. After a lot of angry words we changed our holiday to the same hotel flying with another company and from a different airport and paid the full amount again. We were told we would have to wait for the caa claim form to arrive and then make a claim as we received the extra discount and it was company policy that a
  16. Hello Friends, I just booked a holiday yesterday but need to cancel it. The booking was done over phone and email. The dealer has charged nearly £500.00 more than if I book the hotels and flights separately. I feel like so cheated. At the moment I am trying to speak as nicely as possible so that the cancellation can be done with nominal charges. In the email it is mentioned that the ticket is non-refundable. Will this constitute as binding on me and is this a fair term? Thanks.
  17. Please can anyone help. My daughter has bi-polar and will often spend money on things she cannot afford. She booked a holiday to Las Vegas in December and all the money has come out of her account but she doesn't have enough money to actually go. Love Holidays say the contract is with 'their suppliers' and she can't get her money back (we didn't expect it all). Anyone had experience of this issue please.
  18. Hi This is my first post so please forgive me if its in the wrong place or irrelevant !! I have had a holiday and reason for complaint as it was not what it said it was... there are two issues that i have summarised below. The holiday company, forest holidays, dont want to know about my complaint and say they will defend any court action, so i would like to ask what do people think ? do i have a reasonable chance of winning a case against them? Details of claim - Part one of claim – Noise and disruption 1. The defendant made the following statements on the forest holidays websit
  19. Hi there, I realize there are a lot of threads regarding cancelling gym memberships to Xercise4Less floating around on these forums, but I am not looking to cancel my membership, rather, I'm trying to find out if there is any point in me challenging a bounced payment. I have been out of the country since today (7th), and received an email dated from the 6th, saying a payment was bounced due to there being insufficient funds in the account. Now I'm being charged a £25 administration fee, which seems absolutely ridiculous. Should I chalk this down as me being stupid or can I c
  20. I gave 4 weeks notice over 2 months ago now and should of received 4 weeks pay plus holiday entitlement. I did not recieve to holiday pay but they said they would investigate it. It dragged on all month and I did a few shifts for them after my notice was served to help with staff shortages. Today I was paid for the extra shifts I did for them but still no holiday pay. If they are saying I am still staff (bank staff) because I'm helping with a couple of shifts can they deny my holiday pay? Even if I was bank staff I don't see how I would be able to use holiday time because you only g
  21. Hi I'm considering raising a claim against First Choice, as they have not responded to my compensation claim. All 4 of us (2 disabled kids) were ill during a stay in one of their resorts, which essentially wiped out the holiday. Their legal team are uncontactable, and almost 8 months has passed without them responding to us. We raised a complaint with Abta, and they originally did not reply to them either. Abta referred it to their legal team, but FC responded advising they are not prepared to use the Abta mediation service, so Abta they have closed the close. We have never receive
  22. I contacted this uk company to complain that they didn't provide help when they claim they do. The lack of help has left my two daughters with health problems. The company admitted fault and offered me the entire holiday cost back which I accepted because I was in shock. Upon reflection I'm regretting accepting it. Is there anyway I can contact them and tell them I now don't accept it and want a higher amount?
  23. Could you please help. I got a quote from teletex holidays for a hotel advertised on their site as The Annabella Diamond &spa annexe. This is a 5 star hotel with amazing reviews and pictures of the hotel. In the description of the hotel, it tells you about the hotel, how many rooms and also indicates there is a separate annexe, (but does not elaborate). The teletex operative was very pushy for me to book and I told him to call back after 5 as I was working and I would be in the car. He called me back whilst I was driving, (I have hands free) and I decided to go ahead with the qu
  24. Martin Lewis of MSE. Listening to the radio whilst in the car and Martin Lewis was being interviewed - he mentioned that if you even have one drink whilst on holiday, it could invalidate any insurance claim.. I did a googly when I got home and yep... he says it again HERE If you've had even ONE drink, it can invalidate any claim
  25. Could anyone advise me about the accrual system please? This is regarding a casual worker but employed on PAYE with different shifts/days every week, averaging 40-48 hrs a week. No contact or statement of employment has been given. Payroll have a formula to work out holidays accrued per hour worked, which is fine, but payroll appear to have total disregard for UK employment law, ie. casual workers aren't entitled to SSP, and SSP can't be paid in the same week as holiday pay!!! my first query is does holiday entitlement accrue during a holiday day?( if 10 hours holiday pay is given
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