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  1. Hi, Having aggravation with a second hand car purchase (in another thread). Feeling a bit of financial pressure. Need to get to Stansted Airport so I thought I'd give a One-way for a £1 rental a go. No luck here either it seems. Booked and paid for a £1 one-way rental from Europcar. Online booking was a bit slow but seemed to go ok. Got a confirmation back and all looked fine. 48hrs before I'm due to pick up I get 2 emails saying don't forget to prepare for your rental and please remember your driving licence etc. 3p.m. today, (19hrs before) scheduled pick-up I get a call f
  2. Hi All, Not sure if this is the correct forum, I have a somewhat difficult situation I am contending with. in summary; I had a lease vehicle; prior to the end of the lease arrangement I arranged the inspection (Thurs 15th March 2018) and collection (Sat 17th March) with British Car Auctions (BCA) in accordance with what I had to do (inspection within 7 days of collection and end of contract). BCA failed to turn up (i took the day off off work!)! I called BCA who advised that they had made a mistake and schedule my inspection and collection for the incorrect dates. They advised m
  3. Hello My son and three other uni students put £500 each deposit on a house. It was for Sept this year. Since then two of the others pulled out finding somewhere cheaper. It is a bit of a long shot but does anyone know if there is any chance of getting any of the deposit back? It is a lot of money £2000 for nothing but they have been told that there isn't anything that can be done. I just wondered if that is true? thanks
  4. Hi, Just had a letter from the local council saying they are going to participate in the "Rental Exchange" scheme with Experian. Perhaps I'm being a bit over concerned, but the mention of Experian, council and sharing information immediately makes me extremely cautious! Should I opt out from this scheme? Incidentally, I have never had any rent arrears, so in theory should have nothing to worry about. Additionally, I wonder how much the council is making out of the deal, given that neither Experian nor the local council are world-renowned names in the field of philanthropy
  5. I live in a privately rented house. I have been here for just over a year, I recently requested the landlord whether I can install a few fixtures including a TV bracket on the bedroom wall. I also requested that a tap be fitted outside the house so that I can use it to wash the car, water the backyard plants, etc. I have offered to pay for all fixtures as well labour involved. The landlord has refused both of these. I would like to know whether I need to seek permission for every little thing that I want to do in the house, or if such requests only need to be made for ma
  6. Hello All, I'm posting this as a form of warning or advice, but in turn hope to glean some extra information based on CAGers' own experiences of either this abysmal company, or other car hire company 'bashing head against the wall' experiences. Apologies in advance for the essay. Sixt, it seems, will live and die by their "Terms and Conditions" contract, which, not unlike many other global and arrogant companies, seek to impose very harsh terms on their consumer; terms which would, in a court of Law, fall foul of the Unfair Contract Terms Act (UCTA), or the EU Consumer Protection fr
  7. Can anyone advise me please . I have had a 3 seater and 2 seater sofas off a rent to buy company called Local Appliance Rentals , payments £15 a week , now due to a change in financial circumstances have fallen behind by 5 weeks , have had no letters of arrears , just an undated card put through my door which i seen last Friday morning giving me 5 days to pay , tried to borrow money ,but no success. Today a letter been put through my letterbox by hand headed REPOSSESSIONS OF YOUR RENTAL GOODS , stating after repeated attempts to contact me it appears i have no i
  8. Hi, just returned from Calpe in Spain and we were burgled in our Holiday Villa which was booked through a UK company. On our last but one day we locked all doors, windows and shutters and went out for 45 minutes, returned and all was OK outside, unlocked and went in and after about an hour noticed an iPad, watch, some jewellery was missing, our mobile phones were out on the sofa still there and nothing else was missing, all inside locks were still locked. Phoned the rep, whist waiting spoke to the one neighbour who said same thing happened last summer to a dutch family who had 600 Euro and a
  9. Hello I hope you can help please. I signed as a guarantor for my daughter on a property share in June 2014, there were 5 tenants and each had their own guarantor. The claim is for unpaid rent of £1261.82, £3206 for cleaning, repairs and damages + admin fees, court costs & interest totalling £5127. The contract stated that each guarantor was jointly and individually responsible for each tenant. My daughter did not owe any outstanding rent (well documented), the home was not very well looked after but I feel the £3k+ figure highly exaggerated, most damage was caused
  10. In April 2016 I hired a 7.5t van from a company online. They did not deliver on the stated day and didn't tell me it would come the next. A driver from this company was waiting in a Sixt 7.5t van angry that I wasn't in when he arrived, made me sign the document threw the keys in the cab and drove off. I arrived at my destination (a few 100miles) and 2 days later 2 Sixt reps turned up to collect. They noticed old wear and cracking on one of the tires, they were very unhappy with the depot/yard in the south allowing it to be out on the road. The damage was photographed
  11. got turned down by private landlord recently regarding private house rent, son in law has stated he will pay 6 months up front to the agents, but we will have to pay him back, we currently receive some housing benefit because of our low income, how will this effect our h/b I haven't got a clue rang l/a they weren't much help either any ideas . thanks
  12. Hi there, We have a really good landlord but I am in a 3rd floor flat and have found out I have MS. Increasingly I am finding the stairs difficult, both with vision and energy. We still have 8 months to go on a 12 month contract. At the moment we are thinking of staying until the lease is up but we keep seeing ground floor properties with adaptations and are worried that nothing suitable will be around in 8 months. (last time we were looking there were no ground floor properties)
  13. Hi guys, Wonder if you can help with a couple of questions I have regarding our housing situation. We have been renting the same property since 2002 via a private landlord and rent payments were made direct to them as well as arrangements for any issues that arose with the property. During this time the rent has remained the same so no increases as our relationship with them was very good. Sadly due to ill health they have now instructed a Letting Agent to manage the property as they do for others they own (ours stayed a private arrangement up till now) an
  14. I live in a sheltered housing property and I am currently in receipt of housing benefit. My landlord is a social housing association, this year the weekly rent has been reduced, but the service charge has risen dramatically. Currently the service charge is paid for by housing benefit but what happens when Universal Credit comes into force? I believe when UC is introduced the rent is then paid directly to myself and that I am responsible for paying the weekly rent to the landlord. The question is the "service charge" still included through housing benefit when UC is in force? The hou
  15. Hello, I am new to the forum having joined today. I'd be so grateful for any advice please. In September 2015, I signed as a guarantor for my son's first year student rental in a shared house. I understood then (as now) that each renter and guarantor were jointly and severally liable for any debt or damage incurred. This agreement was signed by each party on the understanding that there would be six tenants in a shared house. However the sixth tenant never showed up and the letting agency have failed to find a replacement renter. This has meant bills have had to be shared by 5 instead of
  16. Hi I'm posting this on behalf of someone else but need help regarding a CCJ letter that was received from Northampton CCBC for none payment of rent. The letter was sent to the guarantor and is for none payment of rent for November and December. First of all the rent was paid for November and there is evidence of this via bank statement so this should at least be partially disputed. Also the guarantor was originally doing this for his son but this was a shared accommodation. The contract was for 6 months but his son moved out after 3 because the other person was fail
  17. Hey everyone, So here is my problem, My friend and I have moved into a new flat last month and part of the moving in deal was a new freezer to compensate the rent increase from the previous tenants. This was agreed upon a month before we moved in, a month has now passed and still no new freezer (they even said it would be arriving in the afternoon when we moved in) . I have emailed the agency and rang them on several occasions although they just lie and say it will be here tomorrow. N Its not so much having or waiting for the freezer but more the on the princip
  18. Hi Presently we are on a rolling contract and have given the Letting Agents one calendar months’ notice that we are moving out, as per their letter confirming rolling contract. The have replied with the following: 'I can advise that notice has be served on or before your rent due date and will only take effect from the next rent due date being 11th December 2015 which means your final day is the 10th January 2016 this is when all keys have to be returned to our office ' Are they able to do this? I always believed we should be allowed a four week notice
  19. Hi All I am posting on behalf of my Ex wife. My Ex and her new partner live in a house share rental, Two of the other tenants have now left, The landlord wants the remaining people to pay full rent,for all three rooms that were let. Also they have found out that the others who have left, there deposits have not been returned. The Landlord is living in another country(south Africa) So the main question at the moment is the rules regarding house share the same as letting a property. they are prepared to pay for 2 bedrooms but not the 3rd. At this moment I have not ha
  20. This rip-off charge called a line rental is being increased yet again. This won't just be BT, they will all follow suite and up theirs as well, so standby Sky and Virgin customers. We're changing some of our prices from 20 September 2015 Line rental will go up by £1 per month. We've also made changes to some of our other prices and terms. Changes to our phone and TV prices are shown below. To check changes to your broadband package, click here (you'll need your account number and telephone number to log in). Standard Pricing† Calls to UK landlines and the Access Charge for
  21. Hi there, I am posting here as I have a bit of a dilemma which is getting me confused hopefully some of the learned forum members can help out. I went to Cape Town on holiday arriving on the 10th march. I booked a car online with orbitz for a BMW 1 series for 10days. The price for this was R4616.07- £256.08 I have an email which states it is my 'purchase receipt' 1. When I got to Sixt/First car rental at Cape town they told me thats a mistake we dont have that car at that price even though the payment hadnt gone through at that time it appears now looking back the payment
  22. Hi I am a sole trader. We took a water cooler on a trial basis last year and began getting fortnightly water bottle deliveries. In August, deliveries stopped and we recived an invoice for a rental and sanitization charge (which was being billed in advance) To date, no-one has been to do this. We asked them to collect the cooler and cancel our contract - What we didn't know was that we were in a 5 year contract!!!!!!!! It turns out that an ex-receptionist signed the agreement which is in my name - surely this is not legally binding as I'm a sole trader? Can anyone adv
  23. Did you know that you can save in excess of £50 with BT or £60 with Virgin Media by paying your line rental annually. Now that has to be worth it.
  24. Hi. Just need some information regarding hire or rental purchase, is there a difference ?? Reason I ask is, 10 month ago I got a computer on hire purchase from Perfect Homes, I went here because the cost compared to brighthouse was almost half and a better spec and also was only £20 more expensive than the well known computer shops. Don't get me wrong, I was and I am happy with my purchase but unfortunately I have hit some serious financial difficulty and costs have got to be cut in my household, I am cancelling my ties with virgin media so internet will
  25. Hello I have a friend who has used this advice forum a lot and it comes highly recommended This is my first posting and use of this forum Over the last 6 months I've found myself in a really tricky situation. I lost quite a high powered job, high income and so on, had no savings, high outgoings etc and stopped paying cards, mortgage and so on. I've recently been re-employed and look well back on track. But long story short, I've been declared personally bankrupt in court in the last few days. I took a long look at the options, took advice, it was the right thing to do. Whilst no
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